LinkPoint 3000 Manual de usuario

LinkPoint® 3000

Installation Manual V 2.0

0526 1199

LinkPoint®3000

INSTALLATION MANUAL

LinkPoint® 3000 Installation Manual

Manual Revision Number 2.0

Published November 1999

LinkPoint International®, Inc.

5310 Derry Avenue, Suite W

Agoura Hills, CA 91301

www.linkpt.com

Printed in the United States of America.

No part of this publication may be copied, distributed, stored in a retrieval system,

translated into any human or computer language, transmitted, in any form or by any

means, without the prior written consent of LinkPoint International, Inc. LinkPoint

International reserves the right to make changes to this document and the products it

describes without notice. LinkPoint International shall not be liable for technical

errors or omissions made herein, nor for incidental or consequential damages

resulting from the performance or use of this product.

LinkPoint 3000 is a registered trademark of LinkPoint International, Inc.

Note: This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide a reasonable

protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses and can radiate radio frequency energy and, if

not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is

likely to cause harmful interference, in which case the user will be required to correct the

interference at his own expense. Caution: Danger of explosion if lithium battery is incorrectly

replaced. Replace battery only with the same or equivalent type recommended by the

manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

TABLE OF CONTENTS

GENERAL SAFETY INFORMATION................................................................1

GETTING STARTED.............................................................................................2

Introduction.......................................................................................................2

Unpacking .........................................................................................................3

Installation.........................................................................................................4

Maintenance......................................................................................................5

Returning the Terminal for Service................................................................5

Printers...............................................................................................................5

PIN Entry Devices............................................................................................6

TERMINAL FEATURES........................................................................................7

The Display Panel.............................................................................................7

The Cardreader.................................................................................................7

The Keypad .......................................................................................................8

BASIC OPERATION..............................................................................................9

Download..........................................................................................................9

Transaction Keys...............................................................................................9

Using the Cardreader.......................................................................................9

Entering Alphanumeric Data From the Keypad........................................10

LINKPOINT 3000 SPECIFICATIONS..............................................................11

GENERAL SAFETY INFORMATION

♦For safety, the LinkPoint 3000 terminal must be serviced by only

LinkPoint International or its representatives.

♦Do not operate the LinkPoint 3000 terminal until you have been trained

by your sales representative.

♦Operate the terminal according to the instructions in this manual.

♦Protect the terminal from liquid spills, dust and sharp objects.

♦Do not submerge the terminal.

♦Avoid operating the terminal in locations where it may be splashed with

acid or other chemicals.

♦Do not place any foreign objects into the cardreader or into the jacks of

the terminal.

♦Make sure all cables are connected securely.

♦Do not attempt to disassemble the unit. Doing so will void your

warranty.

GETTING STARTED

Introduction

Congratulations on your choice of the LinkPoint 3000 point-of-sale (POS)

terminal (see Figure 1). Scientifically engineered to exceed the quality found

in current terminal technology, the LinkPoint 3000 combines user-friendly

operation with “soft,” programmable functions. The screen-addressable keys

and the innovative backlit display panel make terminal operation quick and

easy. The terminal’s expanded serial port capabilities are compatible with

all major printers, and there are additional serial ports for PINpads, check

readers and other peripherals.

This manual explains how to unpack and install your terminal and how to

make sure that it is operating properly.

Figure 1

LinkPoint 3000 Terminal

GETTING STARTED

Unpacking

Carefully inspect the shipping carton and its contents for any damage that

may have occurred during shipping. If the terminal is damaged, file a claim

immediately with the shipping company or carrier and notify your service

provider. Do not try to use a damaged terminal!

To unpack the LinkPoint 3000:

1. With the shipping carton right side up, open the carton’s lid.

2. Lift the terminal, its AC adapter and line cord with modular plugs up

and out of the box.

3. Remove the terminal from its protective bubble wrap and place the

bubble wrap back in the shipping carton. Remove the AC adapter from

its protective box and return the box to the shipping carton. Close the

shipping carton and save the shipping materials so that the unit can be

repackaged for shipping or moving.

4. Place the terminal on a desk or tabletop. When choosing a place for the

LinkPoint 3000, avoid areas with:

♦Direct sunlight or objects that radiate heat

♦Excessive dust

♦Electrical devices that cause excessive voltage variations, such as air

conditioners, space heaters, fans or high-frequency security devices

Figure 2

LinkPoint 3000 and Accessories

GETTING STARTED

Installation

Installing the LinkPoint 3000 terminal is simple and requires no tools.

1. Connect the AC adapter to the power input at the rear of the

LinkPoint 3000 terminal (see Figure 3).

Figure 3

2. Plug the adapter into a 120V electrical outlet or into a surge suppressor

(see Figure 4).

Figure 4

3. Connect one end of the telephone line cord to one of the modular jacks at

the rear of the terminal. Connect the other end of the line cord to a

modular telephone wall jack, just as you would connect a telephone (see

Figure 5). Insert the modular plug directly into the wall jack, or use a

four-prong adapter (not included) for older four-prong jacks.

Note: You may connect a standard telephone or handset to the other

modular jack at the rear of the terminal.

GETTING STARTED

Figure 5

4. If you are using a printer with your LinkPoint 3000 terminal, see the

manual packaged with your printer for installation and operating

instructions.

5. When the terminal is plugged in, it will display an idle message (i.e.,

App. Not Available).

Maintenance

Your LinkPoint 3000 system does not need preventive maintenance.

However, LinkPoint International does recommend periodically cleaning the

keypad with a soft paintbrush to remove dust. To avoid costly downtime,

LinkPoint International also recommends protecting your terminal with a

surge suppressor. Because your terminal can be damaged by liquids, do not

spray liquid cleaners directly on the device. Always apply the cleaner to a

cloth towel first, and then use the towel to clean the terminal.

Returning the Terminal for Service

To repair or replace your LinkPoint 3000 terminal, contact your service

provider or sales representative for instructions. Be sure to mention the

serial number on the bottom of your terminal.

CAUTION: Do not try to service, adjust or repair the LinkPoint 3000

terminal yourself; doing so will void your warranty.

Printers

The LinkPoint 3000 terminal supports all major terminal printers. Printers

attach easily to the LinkPoint 3000 terminal with a connecting cable and can

be plugged into any standard 120V electrical outlet.

GETTING STARTED

PIN Entry Devices

The LinkPoint 3000 terminal supports personal identification number (PIN)

entry devices. Please refer to the PIN entry device manual for installation

and operating instructions.

TERMINAL FEATURES

The Display Panel

Each LinkPoint 3000 terminal has a built-in display panel capable of

showing up to 20 letters or numbers (see Figure 6). The two-line, 20-

character display panel is backlit to enhance readability, and it easily

accommodates most messages. The LinkPoint 3000 terminal also includes a

scrolling feature that allows you to read messages longer than 20 characters.

Figure 6

Sample LinkPoint 3000 Display Message

The Cardreader

The LinkPoint 3000 comes with a dual-track magnetic cardreader, allowing

the terminal to perform functions on both tracks. The cardreader collects the

cardholder’s account number, expiration date, name, and security data from

the magnetic stripe on the back of all major credit cards and bankcards.

Figure 7

Note: When sliding the card (bidirectional motion), face the magnetic stripe

down and away from the keypad.

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