LG WM2411HW Manual de usuario

100

WASHING MACHINE

SERVICE MANUAL

READ THIS MANUAL CAREFULLY TO DIAGNOSE

PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT.

MODEL : WM2411HW / WM2011HS

WM2011HW / WM1811CW

WM2432HW / WM2032HS

WM2032HW / WM1832CW

CAUTION

Website:http://www.LGEservice.com

E-mail:http://www.LGEservice.com/techsup.html

CONTENTS

1. SPECIFICATIONS .........................................................................................................................3

2. FEATURES & TECHNICAL EXPLANATION ................................................................................ 4

3. PARTS IDENTIFICATION ............................................................................................................ 6

4. INSTALLATION............................................................................................................................. 7

5. OPERATION................................................................................................................................10

6. WIRING DIAGRAM / PROGRAM CHART...................................................................................13

7. TROUBLESHOOTING.................................................................................................................15

7-1. BEFORE PERFORMING SERVICE...................................................................................15

7-2. QC TEST MODE.................................................................................................................15

7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY......................................................15

7-4. ERROR DISPLAY...............................................................................................................16

8. ERROR DIAGNOSIS AND CHECK LIST....................................................................................18

8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION ........................................18

8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING ..............................................................21

9. DISASSEMBLY INSTRUCTIONS ...............................................................................................28

10. EXPLODED VIEW.....................................................................................................................36

10-1. CABINET & CONTROL PANEL ASSEMBLY....................................................................36

10-2. DRUM & TUB ASSEMBLY................................................................................................37

10-3. DISPENSER ASSEMBLY.................................................................................................38

1. SPECIFICATIONS

ITEM WM2411HW WM2011HS / WM2011HW WM1811CW

WM2432HW WM2032HS / WM2032HW WM1832CW

POWER SUPPLY 120V ~ 60Hz

PRODUCT WEIGHT 190 lbs. (86 kg)

WASHING 280W 235W

DRAIN MOTOR 80W

WASH HEATER 1000W

WASH 42 rpm

SPIN 0-1200 rpm 0-1000 rpm 0-900 rpm

CYCLES 9 7 5

WASH / RINSE TEMPERATURES 6 5 4

SPIN SPEEDS 6 5 5

OPTIONS

Prewash, Stain Cycle, Quick Cycle, Extra Rinse, Rinse+Spin, Delay Wash

CUSTOM PROGRAM Incorporated

WATER CIRCULATION Incorporated

OPERATIONAL WATER PRESSURE 4.5

145 psi (30-1000 kPa)

CONTROL TYPE Electronic

WASH CAPACITY 3.22 cu.ft (3.72 cu.ft.IEC)

DIMENSIONS 27”(W) X 29

1/2”(D) X 42

3/4”(H), 49

4/5”(D, door open)

DELAY WASH up to 19 hours up to 12 hours up to 9 hours

DOOR SWITCH TYPE PTC + Solenoid

WATER LEVEL 7 steps (by sensor)

LAUNDRY LOAD SENSING Incorporated

ERROR DIAGNOSIS Incorporated

AUTO POWER OFF Incorporated

CHILD LOCK Incorporated

ELECTRIC

POWER

CONSUMPTION

REVOLUTION

SPEED

2. FEATURES & TECHNICAL EXPLANATION

2-1.FEATURES

Direct Drive System

The advanced Brushless DC motor directly drives the drum

without belt and pulley.

Tilted Drum and Extra Large Door Opening

The tilted drum and extra large door opening make it possible

to load and unload easily.

Water Circulation (WM2411HW, WM2011HS, WM2011HW,

WM2432HW, WM2032HS, WM2032HW)

Spray detergent solution and water onto the load repeatedly.

Clothes are soaked more quickly and thoroughly during the wash cycle.

Detergent suds are eliminated more easily by the water shower

during rinse cycle. The water circulation system uses both

water and detergent more efficiently.

RollerJets (WM2411HW, WM2011HS, WM2011HW,

WM2432HW, WM2032HS, WM2032HW)

The washing ball enhances wash performance and reduces

damage to clothing.

The jets spray and help tumble clothes to enhance

washing performance while maintaining fabric care.

Built-in Heater (WM2411HW, WM2011HS, WM2011HW,

WM2432HW, WM2032HS, WM2032HW)

The internal heater automatically heats the water to the optimum

temperature on selected cycles.

Child Lock

The Child lock feature prevents children from pressing any buttons

to change the settings during operation.

2-2.FUZZY LOGIC WASHING TIME OPTIMIZATION

To get the best washing performance, optimal time is determined by the water temperature,

the selected washing temperature, and the size of the load.

2-3.WATER LEVEL CONTROL

This model incorporates a pressure sensor which can sense the water level in the tub.

The water supply is stopped when the water level reaches the preset level, the washing

program then proceeds.

Spinning does not proceed until the water in the tub drains to a certain level.

2-4.DOOR CONTROL

The door can be opened by pulling the door handle whenever washer is not in operation.

When the cycle is completed, the DOOR LOCKED light will turn off.

If a power failure has occurred while in operation, the door will lock for 5 minutes.

Clicking sounds can be heard when the door is locked / unlocked.

FUZZY

LOGIC

load

size

selected

washing

temperature

water

temperature

washing time

rinsing time

spin rhythm, time

the best

washing

performance

SENSING

PROCESSING

DETERMINATION

EFFECT

3. PARTS IDENTIFICATION

ACCESSORIES

• If the supply cord is

damaged, it must be

replaced by the

manufacturer or its

authorized service

technician in order to

avoid a hazard.

Before servicing, ask the customer what the trouble is.

Check the setup (power supply is 120V AC, remove the transit bolts....).

Check with the troubleshooting guide.

Plan your service method by referring to the disassembly instructions.

Service the unit.

After servicing, operate the appliance to see whether it functions correctly.

STANDARD INSTALLATION

The appliance should be installed as follows:

REMOVE THE TRANSIT INSTALL THE APPLIANCE ADJUST THE

BOLTS

ON A FLAT AND FIRM SURFACE

LEVELING

Remove the transit bolts Turn the leveling feet to adjust

(4 EA: ) with the supplied wrench. the appliance horizontally.

Keep the transit bolts and

spanner for future use.

Insert the 4 caps

(provided) into the hole.

The appliance goes up by

rotating the feet clockwise.

The appliance come down by

rotating the feet counterclockwise.

4. INSTALLATION

HOW TO CONNECT THE INLET HOSE

Verify that the rubber washer is inside of the

valve connector.

Connect the inlet hose firmly to prevent leaks.

CONNECT THE DRAIN HOSE

CONNECT POWER PLUG

The end of the drain hose should be placed less than 96

”

from the floor.

Connect the power plug to the wall outlet. Avoid connecting several electric devices, as

doing so may cause a fire.

Make sure that the hose is not twisted. Avoid submerging the end of the hose.

TEST OPERATION

Connect the power plug to

the outlet.

Connect the inlet hose.

Press the POWER button twice

to restart.

Press the SPIN SPEED button.

Press the START / PAUSE button.

Check the drain and spin

functions.

Listen for clicking sounds to

determine if the door is

unlocking.

Listen for clicking sounds to

determine if the door has

locked.

If SVC is required, remove the

remaining water in the tub, by

pulling out the drain plug.

Preparation for Press the POWER button. Press

the

Start/Pause

washing. button.

Press the WASH / RINSE button Make sure that the drum rotates Verify that if water is supplied

and the present temperature will

clockwise and counterclockwise.

through the detergent dispenser.

be displayed.

Check the water heating Check the automatic Check the water supply.

function. reversing rotation of the

drum.

Check the drain and spin

Press the

Water removal

functions.

START / PAUSE button.

5. OPERATION

• Use this button to turn the power

On / Off.

• Rotate the Cycle selector

knob to select the cycle

designed for different

types of fabric and soil

levels.

•

Allows you to store a customized wash cycle for future use.

• To create a Custom Program :

1) Select a cycle.

2) Select the other desired Wash / Rinse Temp., Spin Speed, Soil Level.

3) Select the desired Options.

4) Press and hold the Custom Program button for 3 seconds (2 beep sounds).

5) Press the Start / Pause button.

The Custom Program is now stored for future use.

• To reuse the program, select Custom Program and press Start / Pause.

• Lights whenever the door is locked.

• The door can be unlocked by pressing

the Start / Pause button to stop the

washer.

• Choose High / Low /

• Select a water temperature based on

load you are washing.

• To change the spin speed, select the

Spin Speed button until the desired s

displayed.

• To change the soil level, select the So

button until the desired setting is disp

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