Konica Minolta Bizhub 552 Manual

Version 1.0

Created: 3/2/11

bizhub 552/ 652

bizhub

vCare/CS Remote Care

HTTP (One-Way) Setup nstructions

Konica Minolta bizhub 552 / 652

bizhub vCare H P Setup Guide

Page 1 of 13

Purpose:

his documentation is for setting up bizhub 552 / 652

vCare/CSRC One–way (Simplex) H P communication..

Convention: bizhub vCare is the US brand used by KMBS for Konica Minolta’s

worldwide CS Remote Care System (CSRC).

Overview: he settings entered into the CS Remote Care section of the bizhub are

intended to do the following:

 Set the MFP with the current date, time and time zone according to Military Time.

When the MFP communicates with the vCare/CSRC host, the MFP will report the

date and time for its specific location.

 Set a unique identification code for communicating to a specific vCare/CSRC host

system.

 Set a unique H P connection for the MFP, as well as the IP addresses/ Link

information of the WEB/DAV server. All passwords, user names and port settings for

H P will be set to allow the MFP to communicate with the WEB/DAV server(s)

supporting vCare/CSRC

Contents

Topic Page

A. Administrative Requirements Prior to MFP H P Setup 2

B. MFP Specific R

equirements

Setting MFP Date/ ime Settings

D. Configuring MFP for One-Way (H P) Communication 3

E. Heart Beat Setting 6

F. Setting vCare Date/ ime Settings 6

G. Setting the Notification Schedule and Center Notification 7

H. Configuring WebDAV Settings 9

I. First Call to the vCare System 12

J. Printing a vCare Communication Log 13

Konica Minolta bizhub 552 / 652

bizhub vCare H P Setup Guide

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A. Administrative Requirements Prior to MFP HTTP Setup

 he MFP’s H P settings and Server addresses MUS be obtained prior to

setting up the MFP for H P Communication.

 Please use your setup credentials provided by your vCare Administrator.

B. MFP Specific Requirements

he technician performing the H P setup must have the following information from

the vCare administrator before visiting the customer:

1. Device ID: he Device ID for MFP must match the 13 digit ID configured on

CSRC Server. he Device ID is the serial number for the MFP. his setting is

hard-coded in the bizhub 552 / 652 vCare/CSRC settings.

2. Center ID: his ID is used by the vCare/CSRC Communication Server.

3. WEB/DAV Server IP Address: he IP address for the WEB/DAV Server.

4. H P Port: ypically 80, unless otherwise indicated.

5. Service Engineer’s ID number: he SE ID is a seven-digit number. It should be

unique to the technician servicing the machine. Enter leading zeros if required;

e.g. 0123456. If no numeric ID assigned, simply use: 1234567.

C. Setting MFP Date/Time Settings

1. Press Utility\Counter button.

2. Press [3.Administrator Settings] on the touchscreen.

3. Enter Administrator password, as required. (Default = 12345678)

4. Press [1.System Setting].

5. Press [3. Date/Time Setting].

6. Enter Year, Month, Day [Daily on touchscreen], Hour and Minutes.

Note: Set Date will be displayed, if MFP is configured to communicate with N P

Network ime Protocol server. Pressing this button will populate Year, Month, Day,

Hour and Minute.

7. Enter correct time zone by pressing the - or + keys and then press OK to save the

changes. his setting will be required, even with N P configured on the MFP.

a. Eastern ime Zone: -05:00

b. Central ime Zone: -06:00

c. Mountain ime Zone: -07:00

d. Pacific ime Zone: -08:00

8. Press [Daylight Savings Time] button -> YES -> Enter 60 minutes -> then OK.

9. Press Close three times to exit Administrator mode.

Konica Minolta bizhub 552 / 652

bizhub vCare H P Setup Guide

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D. Configuring MFP for One-Way (HTTP) Communication

1. Enter Tech Rep Mode.

2. Press Utility/Counter -> Meter Count -> Check Details button on touchscreen ->

STOP - > 00 -> STOP -> 01.

Press CS Remote Care button.

3. Select HTTP2 to set the MFP up for One-Way H P Communication.

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bizhub vCare H P Setup Guide

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4. Select D Code.

5. Next Enter your 7 digit D code and then select D code again.

6. Press the Detail Setting button at this time.

Konica Minolta bizhub 552 / 652

bizhub vCare H P Setup Guide

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7. Only if previous CSRC settings had been entered and now needs to be cleared,

Press RAM Clear -> Press SET -> Press END.

he RAM clear will clear

any previous CSRC settings, then Cycle Power.

Otherwise proceed to step 8

8. Select Basic Setting, and then press Center D.

Enter the Center ID provided by your vCare Administrator. Example: US510

Konica Minolta bizhub 552 / 652

bizhub vCare H P Setup Guide

Page 6 of 13

9. Select Client Settings and press No for the Encryption setting.

E. Heart Beat Settings

Note: he Heartbeat function provides a status update

of the MFPs condition. his setting is not necessary to be

configured, if MFPs are configured to report on a Daily basis.

o Disable in the Basic setting, under the Heat Beat tab, enter the following:

 Communication: No

 Specified ransmission: No

F: Setting vCare Date and Time settings

1. Within the Detail settings, select Date & Time Setting.

2. Enter the Current Year, Month, and Date.

3. Enter the Hour and Minute (Military ime) then press [Set].

4. Select the Time Zone button and enter the correct ime Zone. hen press [Set].

a. Eastern ime Zone: -05:00

b. Central ime Zone: -06:00

c. Mountain ime Zone: -07:00

d. Pacific ime Zone: -08:00

Note: o Clear the ime Zone setting, press the “C” button on the MFPs’ display panel.

Konica Minolta bizhub 552 / 652

bizhub vCare H P Setup Guide

Page 7 of 13

G. Setting the Notification Schedule and Center Notification

Notification Schedule

1. Within the Detail Setting, select Notification Settings.

2. Select Schedule and press Enable.

3. Select Day and enter 1 for Day Frequency.

4. Press SET.

Center Notification

5. Select Center Notification.

6. Select only the following numbers 1_2_3_4_5_6_8_9.

Note: Do not select number 7.

Konica Minolta bizhub 552 / 652

bizhub vCare H P Setup Guide

Page 8 of 13

7. Press End.

No Type of data which will be sent No

Type of data which will be

sent

1 Sales count data 7 EKC data [Do Not Select]

Not Supported

2 Error count data 8 Adjustment data

3 Service count data 9 Coverage data

4 Life count and life cycle data 10 Not used

5 CSRC system and Device configuration

data

11 Not used

6 History data 12 Not used

Konica Minolta bizhub 552 / 652

bizhub vCare H P Setup Guide

Page 9 of 13

H. Configuring WebDav Settings

1. Select [Server Setting].

2. Select H P Server Settings and the URL tab.

3. Enter the WebDAV Server IP Address Example 10.10.10.10

4. hen, select the [ nput FQDN] button.

5. Key in /US510 so that it is appended to the previously entered IP Address.

Note: he entire URL string should display, similar to: 10.10.10.10/US510.

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