Jabra Engage 50 II Manual de usuario

User manual

Engage 50 II

Jabra

A third-party certification according to ISO 14024

Say hello

to a more sustainable product

IT products are associated with a wide range of sustainability risks

throughout their life cycle. Human rights violations are common in the

factories. Harmful substances are used both in products and their

manufacture. Products can often have a short lifespan because of poor

ergonomics, low quality and when they are not able to be repaired or

upgraded.

This product is a better choice. It meets all the criteria in TCO Certified,

the world’s most comprehensive sustainability certification for IT

products. Thank you for making a responsible product choice, that help

drive progress towards a more sustainable future!

Criteria in TCO Certified have a life-cycle perspective and balance

environmental and social responsibility. Conformity is verified by

independent and approved verifiers that specialize in IT products, social

responsibility or other sustainability issues. Verification is done both

before and after the certificate is issued, covering the entire validity

period. The process also includes ensuring that corrective actions are

implemented in all cases of factory non-conformities. And last but not

least, to make sure that the certification and independent verification is

accurate, both TCO Certified and the verifiers are reviewed regularly.

Want to know more?

Read information about TCO Certified, full criteria documents, news and

updates at tcocertified.com. On the website you’ll also find our Product

Finder, which presents a complete, searchable listing of certified

products.

Toward sustainable IT products

REV A

trademark of GN Audio A/S.

Declaration of Conformity can be found on

www.jabra.com/doc

MADE IN CHINA

MODEL: HSC160;ENC160

1. Welcome.........................................6

2. Jabra Engage 50 II overview......7

2.1 Stereo variant

2.2 Mono variant

2.3 Included accessories

2.4 Optional accessories

3. How to wear................................ 10

3.1 Position the microphone

4. How to connect.......................... 12

4.1 Connect directly to a computer

4.2 Connect to a computer using Jabra Engage 50

II Link

4.3 Connect to mobile devices

4.4 Connect using the extension cable

5. How to use ................................. 16

5.1 Jabra Engage 50 II Link controls (Microsoft

Teams variant)

5.2 Jabra Engage 50 II Link controls (UC variant)

5.3 Reconﬁgure the button controls

5.4 Jabra Engage 50 II Link status LEDs

5.5 Busylight

5.6 SmartRinger

5.7 Sidetone

5.8 Reverse audio channels

6. Software ...................................... 22

6.1 Jabra Direct

6.2 Jabra Xpress

6.3 Jabra Engage+

6.4 Firmware update

7. Support ........................................ 24

7.1 FAQ

7.2 How to care for your device

7.3 Replacement accessories

1. Welcome

Thank you for using the Jabra Engage 50 II. We

hope you will enjoy it!

Jabra Engage 50 II features

• World’s best headset for clear customer calls

• Real-time insights improve call quality

• Comfort all day, with a secure, adaptive fit

• Tough and durable, with a three-year

warranty

• Advanced speakers so you never miss a word

• Protect your hearing with our advanced

features

• BalancedVoice™ makes speech clearer

• Adjustable ringer makes missed calls a thing

of the past

• Works with leading contact center platforms

and virtual meeting apps

• Busylight shows colleagues when you’re on a

call

2. Jabra Engage 50 II

overview

2.1 Stereo variant

USB-A

USB-C

Jabra Engage 50 II with Link

(Microsoft Teams version)

Jabra Engage 50 II with Link

(UC version)

Jabra Engage 50 II

(Headset only)

2.2 Mono variant

USB-A

USB-C

Jabra Engage 50 II with Link

(Microsoft Teams version)

Jabra Engage 50 II with Link

(UC version)

Jabra Engage 50 II

(Headset only)

2.3 Included accessories

Carry pouch

2.4 Optional accessories

Optional accessories and replacement parts

(ear cushions, etc.) can be purchased online at

jabra.com/accessories.

120cm USB-C to USB-A extension cable

120cm USB-C to USB-C extension cable

3. How to wear

Wear the Jabra Engage 50 II and adjust the

headband for a more comfortable fit.

jabra

For optimal comfort, the mono headset should

be worn with the T-bar high on the side of the

head, not on the ear.

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