Isilon Systems IQ S Series Manual de uso y cuidado
Isilon IQ
S-Series Field Replacement Manual
August 2010
120-0031-01 Rev C
Isilon Systems respects the intellectual property of others.
©2010 Isilon Systems, Inc. All rights reserved.
Isilon, Isilon Systems, OneFS, and SyncIQ are registered trademarks of Isilon Systems, Inc., Isilon IQ, SmartConnect,
SnapshotIQ, TrueScale, Autobalance, FlexProtect, SmartCache, SmartPools, InsightIQ, "HOW BREAKTHROUGHS
BEGIN." and the Isilon logo are trademarks of Isilon. Other product and company names mentioned are the trademarks of
their respective owners.
U.S. Patent Numbers 7,146,524; 7,346,720; 7,386,675; 7,509,448; 7,509,524; 7,551,572; 7,590,652; 7,593,938. China Patent
Number ZL 02816665.5. Other patents pending.
Due to ongoing product development, innovation, and revision, the information contained here is subject to change without
notice. Isilon will publish updates and revisions to this document as needed. The systems documented herein are provided
under End User License Agreements. Please refer to the Agreements for details governing the use of Isilon IQ systems.
Contents
Chapter 1: Field replacement procedures overview ................................................................5
Safety precautions ..............................................................................................................5
General recommendations .................................................................................................5
Contacting Isilon Technical Support ...................................................................................6
Chapter 2: Front panel ................................................................................................................7
Replacing the front panel and hinges .................................................................................7
Chapter 3: Power supply ............................................................................................................9
Replacing a power supply...................................................................................................9
Chapter 4: NVRAM battery assembly ......................................................................................11
Replacing an NVRAM battery assembly...........................................................................11
Chapter 5: Hard drives..............................................................................................................13
Replacing a failed hard drive ............................................................................................13
Adding an SSD to a 5400S node......................................................................................15
Chapter 6: Cooling fans............................................................................................................19
Replacing a fan.................................................................................................................19
Chapter 7: DIMM modules ........................................................................................................23
Replacing a DIMM module ...............................................................................................23
Chapter 8: Expansion cards.....................................................................................................27
Removing the riser card assembly ...................................................................................27
Installing the riser card assembly .....................................................................................29
Replacing the IB/NVRAM Card.........................................................................................31
Replacing the SAS drive controller card ...........................................................................32
Replacing the network interface card ...............................................................................33
Chapter 9: Node chassis...........................................................................................................35
Removing the node top panel...........................................................................................35
Installing the node top panel.............................................................................................35
Chapter 10: SATA cables.........................................................................................................37
Replacing a SATA cable...................................................................................................37
Chapter 11: Air baffle ................................................................................................................39
Removing the air baffle.....................................................................................................39
Installing the air baffle.......................................................................................................40
1
Field replacement procedures overview
Isilon IQ nodes contain a number of components that are easily serviced in the field by trained service personnel.
Note: It is important to replace hardware components as soon as possible after becoming aware of a hardware
failure or impending hardware issue.
Before performing maintenance on Isilon hardware, carefully read and understand all relevant safety information and
recommendations. Contact Isilon Technical Support with any questions about Isilon hardware maintenance.
Safety precautions
Safety warnings describe circumstances under which there is risk of electric shock, bodily injury, fire, damage to Isilon
hardware, or loss of data. Failure to heed these warnings may void the product warranty.
• Ensure that the ambient temperature of the environment in which an Isilon node operates does not exceed the
maximum rated ambient temperature: 35° C (95° F).
• Provide proper airflow to Isilon nodes.
•Ensure that the AC supply circuit for each Isilon node is capable of supplying the total current specified on the node
label.
•Properly ground all AC power supply connections. Pay close attention to connections that are not directly connected
to the branch circuit, such as a node connected to a power strip.
•Before performing maintenance on Isilon nodes, disconnect both power cables.
• Do not overload the branch circuit of the AC power supply providing power to the rack cabinet containing Isilon
nodes. The total rack load must not exceed 80 percent of the branch circuit rating.
• To help protect the system from sudden increases or decreases in electrical power, use a surge suppressor, line
conditioner, or uninterruptible power supply (UPS).
• When installing Isilon nodes in a rack cabinet, always use both front and side rack stabilizers. Installing nodes in a
rack cabinet without stabilizers can cause the rack to tip over and potentially result in personal injury.
• Due to the weight of Isilon nodes, use a minimum of two people to install nodes into a rack cabinet. A 4U Isilon
node with the drives installed can weigh up to 130 lbs (57.97 kg). To minimize the chance of injury during node
installation, 4U Isilon nodes must be installed in a rack cabinet without the hard drives installed in the node.
General recommendations
Before replacing components or performing other maintenance operations on Isilon nodes, review these general
recommendations and best practices.
• Only trained and qualified personnel should install or replace equipment.
• Use only approved replacement parts and equipment.
• Handle all electronic components according to the manufacturer instructions.
5
• Always follow electrostatic discharge (ESD) prevention procedures when removing and replacing cards and other
static-sensitive system components. You must use a wrist strap attached to the node chassis for grounding when
working on these components.
•Youmayneedtologintothenodeandaccessthesysteminordertoviewstatusandotherinformationaboutdefective
components, or to configure and verify the proper installation of the new components.
•If a drive, power supply, or other component of an Isilon node fails or needs to be replaced, the replacement part kit
must be supplied by Isilon Systems. This replacement policy helps to ensure compatibility between all of the parts.
Inaddition,IsilonSystemsrequeststhatcustomersreturndefectivepartstoIsilonSystemsforanalysisandevaluation.
To return a component to Isilon, contact Isilon Technical Support and follow the instructions provided by the support
engineer. Make sure to include the following details about the failed component on a label or packing sheet:
• Serial number of node
• Technical Support case number (if any)
•Slot number or drive number (if applicable)
• Brief description of the failure circumstances
• Component serial number (if applicable)
Include the label on the package or insert the packing sheet in the package and follow the instructions provided by
the Technical Support Engineer to send the component back to Isilon.
Contacting Isilon Technical Support
Contact Isilon Technical Support if you have any questions about Isilon nodes.
Isilon Technical Support engineers can be contacted using any of the following methods:
Phone: 1-866-276-0723
Email:
Web:
http://www.isilon.com/support
Japan support: 03-5358-7180
Field replacement procedures overview
6©2010 Isilon Systems, Inc.
2
Front panel
The front panel covers the hard drive bays and contains an LCD to display node status information.
General ESD guidelines
Always follow electrostatic discharge (ESD) prevention procedures when removing and replacing cards, memory, and other
system components. You must use a wrist strap, attached to the node chassis, for grounding.
Required hardware
• Replacement front panel assembly
• ESD grounded wrist strap
Replacing the front panel and hinges
Note: Removing a front panel does not require powering down the node. However, you may need to restart
the LCD on the front panel through the command-line interface when you replace the front panel.
1. Remove the chassis retaining screw that secures the node to the rack cabinet.
2. Slide the node out several inches from the rack cabinet to allow clear access to the node front panel and hinges.
3. Remove the front panel and hinges from the node by removing the four screws that secure the front panel and hinges
to the node chassis.
4. Install the right and left hinge brackets onto the new front panel using the provided shoulder screws.
5. Align the front panel and hinge brackets with the node sidewall standoffs and secure the assembly using the provided
screws.
6. Open the cable latch connector on the inside of the front panel.
7. Connect the flat display cable from node to the cable latch connector.
8. Close the cable latch connector to secure the display cable.
9. Close the node front panel.
10.Secure the node in the rack cabinet.
11.Log in to the node, type isi_lcd_d, and then press ENTER to restart the LCD on the front panel.
7
3
Power supply
Isilon IQ nodes include a dual power supply system to help minimize downtime caused by power source complications. The
two power supply units operate in tandem, each providing half of the amperage draw to the node components.
General ESD guidelines
Always follow electrostatic discharge (ESD) prevention procedures when removing and replacing cards, memory, and other
system components. You must use a wrist strap, attached to the node chassis, for grounding.
Required hardware
• Replacement power supply
• ESD grounded wrist strap
Replacing a power supply
!
Caution: Never remove both power supply units from a running node.
Note: Replacing a power supply does not require powering down the node. The remaining power unit
provides enough power for the node.
1. Check the LED on each of the power supply units to determine which unit has failed. An amber LED indicates a
failed unit. Disconnect the power cord from the plug of the unit to be replaced.
9
12
1 Power supply LED 2 Power supply release lever
Figure 1. 2U Isilon IQ power supply location
2. Push the power supply release lever to the left to release the unit from the retaining catch.
3. Pull the power supply unit from the power supply bay, using the vertical loop handle.
1
2
1 Vertical loop handle 2 Power supply bay
Figure 2. Removing a power supply from the node
4. Insert a new power supply into the empty power supply bay with the label side facing up.
5. Push the new power supply firmly but carefully into the bay. The retaining latch automatically clicks into place to
secure the power supply.
6. Connect a power cord to the new power supply.
The LED on the power supply turns green when the power supply begins supplying power to the node.
7. Return the old hardware to Isilon Technical Support.
For more information, see
General recommendations
on page 5.
Power supply
10 ©2010 Isilon Systems, Inc.
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