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Table of Contents
What is Rogers 5G Home Internet?
How do I know if I’m eligible to upgrade?
How do I claim my free 5G device?
Will my 4G device continue to work?
I verified my address but didn’t get an email confirmation or receive my device. What do I do?
How do I access the 5G network? What if I’m outside a 5G coverage area?
How will my unlimited data plan work?
Can I use my 5G Internet device to make voice calls or receive text messages?
How will this impact my bill? Will there be a change to what I pay monthly?
What is Rogers 5G Home Internet?
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How do I know if I’m eligible to upgrade?
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How do I claim my free 5G device?
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Will my 4G device continue to work?
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I verified my address but didn’t get an email
confirmation or receive my device. What do I do?
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How do I access the 5G network? What if I’m
outside a 5G coverage area?
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How will my unlimited data plan work?
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Can I use my 5G Internet device to make voice
calls or receive text messages?
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How will this impact my bill? Will there be a
change to what I pay monthly?
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