IBM PC Server 704 Manual de instrucciones

PC Server 704

User's Handbook

IBM

Note

Before using this information and the product it supports, be sure to read the general

information under Appendix B, “Notices” on page 295. Also read the general information

under “Product Warranties and Notices” in the User's Reference.

Third Edition (March 1997)

The following paragraph does not apply to the United Kingdom or any country where such provisions are

inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS

PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,

INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS

FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in

certain transactions, therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made

to the information herein; these changes will be incorporated in new editions of the publication. IBM may

make improvements and/or changes in the product(s) and/or the program(s) described in this publication at

any time.

This publication was developed for products and services offered in the United States of America. IBM may

not offer the products, services, or features discussed in this document in other countries, and the information

is subject to change without notice. Consult your local IBM representative for information on the products,

services, and features available in your area.

Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing

representative.

Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure

is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Laser Compliance Statement ..................... viii

Lithium Battery Notice ......................... ix

About This Book ............................ xi

How This Book is Organized ..................... xi

Notices Used in This Book ...................... xiii

Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Welcome and Thank You ....................... xv

Chapter 1. Introducing the PC Server 704 ............. 1

Features at a Glance ........................... 3

Getting Help on the World Wide Web ............... 4

IBM PC Server Startup Support .................... 4

About ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Server Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Expansion Slots and Input/Output Connectors .......... 10

Padlock Loops and Power Supplies ................. 12

Expansion Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Moving the Server ............................ 16

Before You Begin ............................ 17

Starting the Server ............................ 18

Using the CD-ROM Drive ....................... 21

Installing an Operating System .................... 23

Arranging Your Workspace ...................... 24

Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Glare and Lighting .......................... 25

Air Circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Electrical Outlets and Cable Lengths ............... 26

Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Chapter 2. Configuring Your Server ................ 29

Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the Setup Program ....................... 31

Changing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Starting the Setup Program ..................... 32

Recording and Restoring Default Settings ............ 33

Disabling the Diskette Drive .................... 34

 Copyright IBM Corp. 1997 iii

Using the System Configuration Utility Program ......... 35

Backing Up the SCU Program Diskette .............. 36

Starting the System Configuration Utility Program ...... 37

Defining Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Administrative Password . . . . . . . . . . . . . . . . . . . . . . 44

User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Setting the Drive-Startup Sequence ................ 46

Secure Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuring EISA, ISA, and PCI Adapters ............. 48

Configuring ISA or EISA Features and Options ........ 49

Configuration Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . 51

Resolving Hardware Configuration Conflicts .......... 52

Resolving Software Configuration Conflicts ........... 53

Using the SCSISelect Utility Program ................ 54

Starting the SCSISelect Utility Program ............. 54

SCSISelect Utility Main Menu ................... 55

SCSISelect Utility Bus:Device Options Menu .......... 55

Chapter 3. Installing Options . . . . . . . . . . . . . . . . . . . . 61

Before You Begin ............................ 62

Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Handling Static-Sensitive Devices .................. 65

Preparing to Install Options ...................... 66

Removing the Side Covers ..................... 69

Removing the Top Cover ...................... 71

Installing a Microprocessor ...................... 74

Removing a Microprocessor ...................... 91

Installing Memory-Module Kits ................... 101

Removing Memory-Module Kits .................. 113

Installing Video Memory ....................... 121

Replacing the Real-Time Clock ................... 127

Installing Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . 138

Removing Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Installing Internal Drives ....................... 148

Internal Drive Bays ........................ 149

SCSI Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Preinstallation Steps (All Bays) ................. 155

Installing a 5.25-inch Removable-Media Drive ........ 157

iv PC Server 704 User's Handbook

Installing a Drive in a Hot-Swap Bay .............. 166

Removing Internal Drives ...................... 173

Removing a 5.25-Inch Removable-Media Drive ........ 174

Removing a Hot-Swap Drive ................... 181

Installing Hot-Swap Power Supplies ................ 188

Removing Hot-Swap Power Supplies ............... 192

Security Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Completing the Installation ..................... 197

Installing the Top Cover ..................... 197

Installing the Side Covers ..................... 199

Connecting External Options .................... 203

Connecting External SCSI Devices ............... 203

Chapter 4. Solving Problems . . . . . . . . . . . . . . . . . . . 209

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Overview of the Diagnostic Tools ................. 210

Power-On Self-Test (POST) .................... 211

POST Beep Codes ......................... 211

Test Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . 214

Option Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . 214

About the Test Programs ....................... 214

The Main Menu of the Diagnostic Diskette .......... 215

Program Navigation . . . . . . . . . . . . . . . . . . . . . . . . 216

IntruderAlert . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Starting the Test Programs ...................... 220

Using the Module Tests ...................... 222

Changing Selected Tests in Test Groups ............ 223

Creating Test Scripts ........................ 223

Test Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

POST Error Message Table ...................... 227

SCSI Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Troubleshooting Network Adapters .............. 248

Identifying Problems through Status Indicators ....... 250

Checking the System for Damage ................. 253

After Dropping It .......................... 253

After Spilling Liquid on It .................... 254

Contents v

Installing Additional Test Programs ................ 255

Using the Utility Programs ..................... 257

Formatting Diskettes . . . . . . . . . . . . . . . . . . . . . . . . 257

Using the File Editor ........................ 257

Chapter 5. Getting Help, Service, and Information ...... 261

Before You Call for Service ..................... 262

Getting Customer Support and Service .............. 263

Using Electronic Support Services ................ 263

Using the World Wide Web ................... 264

Getting Information by Fax .................... 265

Getting Help by Telephone .................... 265

Getting Help Around the World ................ 266

Purchasing Additional Services ................... 267

Enhanced PC Support Line .................... 267

900-Number Operating System and Hardware Support Line 267

Network and Server Support Line ............... 268

Ordering Support Line Services ................. 268

Warranty and Repair Services .................. 269

Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . . . 270

Appendix A. Server Records . . . . . . . . . . . . . . . . . . . . 271

Record the Identification Numbers ................. 271

Installed Device Records ....................... 272

The System Board ........................... 280

Changing Jumper and Switch Settings ............... 281

Changing a Jumper Setting .................... 282

Setting System-Board Configuration Jumpers ......... 284

Setting System-Board Configuration Switches ......... 291

Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . . . . 295

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

vi PC Server 704 User's Handbook

Safety Information

Electrical current from power, telephone, and communication cables is hazardous.

To avoid shock hazard, connect and disconnect cables as shown below when

installing, moving or opening the covers of this product or attached devices. The

power cord must be used with a properly grounded outlet.

1In the U.K., by law, the power cord must be 2In the U.K., by law, the telephone cable must

disconnected after the telephone line cable. be connected after the power cord.

Laser Compliance Statement

5The CD-ROM drive is a laser product. The drive has a label that

identifies its classification. The label, located on the drive, is

shown below.

The CD-ROM drive is certified in the U.S. to conform to the

requirements of the Department of Health and Human Services 21

Code of Federal Regulations (DHHS 21 CFR) Subchapter J for

Class 1 laser products. Elsewhere, the drive is certified to conform

to the requirements of EN 60825.

CAUTION:

Do not open the drive; no user adjustments or serviceable

parts are inside.

Class 1 laser products are not considered to be hazardous. The

CD-ROM drive has an internal Class 1 gallium-arsenide laser that

is nominally 0.14 milliwatts at 765 to 815 nanometers wavelength.

Lithium Battery Notice

The real-time clock contains a lithium battery.

CAUTION:

Danger of explosion if battery is incorrectly replaced.

When replacing the battery, use only an equivalent type battery

recommended by the manufacturer. The battery contains lithium and can

explode if not properly used, handled, or disposed of.

Do not:

−− Throw or immerse into water

−− Heat to more than 100° C (212° F)

−− Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

ATTENTION

Danger d'explosion en cas de remplacement incorrect de la batterie.

Remplacer uniquement par une batterie d'un type équivalent recommandé

par le fabricant. La batterie contient du lithium et peut exploser en cas de

mauvaise utilisation, de mauvaise manipulation ou de mise au rebut

inappropriée.

Ne pas :

− Lancer ou plonger dans l'eau

− Chauffer à plus de 100° C (212° F)

− Réparer ou désassembler

Mettre au rebut les batteries usagées conformément aux règlements

locaux.

Note:

Please call 1-800-IBM-4333 for information on battery disposal.

About This Book

This book provides the instructions for completing your installation;

installing and removing server options; and configuring, modifying,

and troubleshooting your server. This book also provides

information to help you solve some of the simpler problems that

might occur. If you have not yet set up your server, refer to the

Setup sheet for instructions on cabling the server. Refer to the User's

Reference for more detailed information about the server's features.

If your server came with a RAID adapter installed, refer to the

RAID adapter documentation for instructions for configuring your

disk arrays.

How This Book is Organized

Chapter 1, “Introducing the PC Server 704,” introduces and

describes the PC Server 704. This chapter also includes an overview

of the server's features and components. In addition, this chapter

contains instructions for starting the server and using the CD-ROM

drive. Also included are instructions for installing operating

systems and completing your installation.

Chapter 2, “Configuring Your Server,” contains instructions for

configuring your server. Also included are instructions for using

various utility programs.

Chapter 3, “Installing Options,” contains step-by-step instructions

for installing and removing hardware options, such as

memory-module kits, adapters, and internal drives. Instructions for

connecting external options are also included in this chapter.

Chapter 4, “Solving Problems,” contains information to help you

solve simple problems that you might encounter with your server.

This chapter includes an overview of diagnostic tools, instructions

for testing the server, lists of error messages, and troubleshooting

charts. This chapter also contains information about checking the

server for damage, and resolving configuration conflicts.

Chapter 5, “Getting Help, Service, and Information,” contains

information to help you solve more complex problems that you

might encounter with your server. This chapter provides

instructions on how to obtain service and technical assistance for

 Copyright IBM Corp. 1997 xi

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