IBASE Technology SI-334 Manual de usuario

SI-334

Mid-Range Digital Signage Player

User’s Manual

Version 1.0

(February 2022)

SI-334 User Manual

No part of this publication may be reproduced, copied, stored in a retrieval system, translated

into any language or transmitted in any form or by any means, electronic, mechanical,

photocopying, or otherwise, without the prior written consent of IBASE Technology, Inc.

(hereinafter referred to as “IBASE”).

Disclaimer

IBASE reserves the right to make changes and improvements to the products described in

this document without prior notice. Every effort has been made to ensure the information in

the document is correct; however, IBASE does not guarantee this document is error-free.

IBASE assumes no liability for incidental or consequential damages arising from

misapplication or inability to use the product or the information contained herein, nor for any

infringements of rights of third parties, which may result from its use.

Trademarks

All the trademarks, registrations and brands mentioned herein are used for identification

purposes only and may be trademarks and/or registered trademarks of their respective

owners.

SI-334 User Manual

iii

Compliance

In a domestic environment, this product may cause radio interference in which case

users may be required to take adequate measures.

This product has been tested and found to comply with the limits for a Class B

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not

installed and used in accordance with manufacturer’s instructions, may cause

harmful interference to radio communications.

WEEE

This product must not be disposed of as normal household waste, in

accordance with the EU directive of for waste electrical and electronic

equipment (WEEE - 2012/19/EU). Instead, it should be disposed of by

returning it to a municipal recycling collection point. Check local

regulations for disposal of electronic products.

Green IBASE

This product is compliant with the current RoHS restrictions and

prohibits use of the following substances in concentrations exceeding

0.1% by weight (1000 ppm) except for cadmium, limited to 0.01% by

weight (100 ppm).

•Lead (Pb)

•Mercury (Hg)

•Cadmium (Cd)

•Hexavalent chromium (Cr6+)

•Polybrominated biphenyls (PBB)

•Polybrominated diphenyl ether (PBDE)

SI-334 User Manual

Important Safety Information

Carefully read the precautions before using the device.

Environmental conditions:

•Lay the device horizontally on a stable and solid surface in case the device may

fall, causing serious damage.

•Leave plenty of space around the device and do not block the openings for

ventilation. NEVER DROP OR INSERT ANY OBJECTS OF ANY KIND INTO

THE VENTIILATION OPENINGS.

•Use this product in environments with ambient temperatures between 0˚C and

45˚C.

•DO NOT LEAVE THIS DEVICE IN AN ENVIRONMENT WHERE THE

STORAGE TEMPERATURE MAY IS BELOW -20°C OR ABOVE 80°C. This

could damage the device. The device must be used in a controlled environment.

Care for your IBASE products:

•Before cleaning the device, turn it off and unplug all cables such as power in case

a small amount of electrical current may still flow.

•Use neutral cleaning agents or diluted alcohol to clean the device chassis with a

cloth. Then wipe the chassis with a dry cloth.

•Vacuum the dust with a computer vacuum cleaner to prevent the air vent or slots

from being clogged.

WARNING

Attention during use:

•Do not use this product near water.

•Do not spill water or any other liquids on your device.

•Do not place heavy objects on the top of the device.

•Operate this device from the type of power indicated on the marking label. If you

are not sure of the type of power available, consult your distributor or local

power company.

•Do not walk on the power cord or allow anything to rest on it.

•If you use an extension cord, make sure that the total ampere rating of the

product plugged into the extension cord does not exceed its limits.

Avoid Disassembly

Do not disassemble, repair or make any modification to the device. Doing so could

generate hazards and cause damage to the device, even bodily injury or property

damage, and will void any warranty.

SI-334 User Manual

CAUTION

There is danger of explosion if internal lithium-ion battery is replaced by an incorrect

type. Replace only with the same or equivalent type recommended by the

manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

Warranty Policy

•IBASE standard products:

24-month (2-year) warranty from the date of shipment. If the date of shipment

cannot be ascertained, the product serial numbers can be used to determine

the approximate shipping date.

•3rd-party parts:

12-month (1-year) warranty from delivery for the 3rd-party parts that are not

manufactured by IBASE, such as CPU, CPU cooler, memory, storage devices,

power adapter, panel and touchscreen.

＊PRODUCTS, HOWEVER, THAT FAIL DUE TO MISUSE, ACCIDENT,

IMPROPER INSTALLATION OR UNAUTHORIZED REPAIR SHALL BE

TREATED AS OUT OF WARRANTY AND CUSTOMERS SHALL BE BILLED

FOR REPAIR AND SHIPPING CHARGES.

Technical Support & Services

1. Visit the IBASE website at www.ibase.com.tw to find the latest information about

the product.

2. If you need any further assistance from your distributor or sales representative,

prepare the following information of your product and elaborate upon the

problem.

•Product model name

•Product serial number

•Detailed description of the problem

•The error messages in text or in screenshots if there is any

•The arrangement of the peripherals

•Software in use (such as OS and application software, including the version

numbers)

3. If repair service is required, you can download the RMA form at

http://www.ibase.com.tw/english/Supports/RMAService/. Fill out the form and

contact your distributor or sales representative.

SI-334 User Manual

Table of Contents

Chapter 1 General Information................................................................1

1.1 Introduction.............................................................................................2

1.2 Features..................................................................................................3

1.3 Packing List ............................................................................................3

1.4 Optional Accessories ..............................................................................3

1.5 Specifications..........................................................................................4

1.6 Product View...........................................................................................6

1.7 Dimensions.............................................................................................7

Chapter 2 Hardware Installation & Motherboard Information ..............8

2.1 Installation / Replacement.......................................................................9

2.1.1 Memory ..................................................................................10

2.1.2 M.2 Cards...............................................................................11

2.1.3 WiFi / 5G Antenna Installation ................................................11

2.1.4 Mounting Installation...............................................................12

2.2 Pin Assignment for DC Power Input Connector.....................................13

2.3 Setting the Jumpers..............................................................................14

2.4 Jumper & Connector Locations on Motherboard...................................15

2.5 Jumpers & Connectors Reference ........................................................17

Chapter 3 Driver Installation .................................................................32

3.1Introduction...........................................................................................33

3.2 AMD Radeon™ Graphics Driver Installation..........................................33

3.3 HD Audio Driver Installation..................................................................34

3.4 LAN Driver Installation ..........................................................................35

SI-334 User Manual

vii

Chapter 4 BIOS Setup............................................................................36

4.1 Introduction...........................................................................................37

4.2 BIOS Setup...........................................................................................37

4.3 Main Settings........................................................................................38

4.4 Advanced Settings................................................................................38

4.5 Chipset Settings....................................................................................50

4.6 Security Settings...................................................................................52

4.7 Boot Settings.........................................................................................54

4.8 Save & Exit Settings..............................................................................55

Appendix ......................................................................................................56

A. SDR and HDR Resolution Support........................................................57

A.1 Maximum SDR Resolution (Clone/Extended mode) ...............57

A.2 Maximum HDR Resolution (Clone/Extended mode) ...............57

B. AMD Eyefinity Multiple Displays Configuration......................................58

B.1 Setting Up AMD Eyefinity Using Quick Setup.........................58

B.2 Customizing AMD Eyefinity Using Try Advanced Setup..........62

C. I/O Port Address Map............................................................................68

D. Interrupt Request Lines (IRQ)...............................................................70

E. Watchdog Timer Configuration..............................................................72

F. AMD Eyefinity Mode Display Setting Configurations .............................76

Chapter 1

General Information

The information provided in this chapter includes:

•Features

•Packing List

•Accessories

•Specifications

•Product View

•Dimensions

SI-334 User Manual

1.1 Introduction

The SI-334 is a digital signage player harnessing the performance of an AMD

Ryzen™ Embedded V2748B with Radeon™ Graphics that provides 40

percent better graphics output over the previous generation. The compact

video wall player enhances in-store shopping experience in modern retail with

eye-catching, engaging displays.

Ideal for multi-display applications in public spaces, the 5G-compatible SI-334

offers breakthrough 4K graphics performance that supports 7,680 x 4,320

resolution in a 2x2 video wall setting, 15,360 x 2,160 pixels in 4x1 menu

boards, or 3,840 x 8,640 resolution in a 1x4 display setting. Four HDMI 2.0

outputs come with independent audio and configurable using the AMD Multi-

Display Eyefinity Technology. The platform also features HDMI-CEC for

display on/off control through HDMI ports and EDID emulation that prevents

image loss or defect Windows display due to cable connection issues or

unrecognized display.

SI-334 is designed with segregated flow ventilation for increased reliability and

24/7 operation. It comes standard with 2x 4GB DDR4 memory, 128GB M.2

storage, and 150W power adaptor, as well as iSMART energy-saving and

Observer remote monitoring technologies. Both Windows 10 IoT Enterprise

and Linux Ubuntu are supported.

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