Hygiena EnSURE Touch Manual de usuario
Languages available on EnSURE
Touch luminometer.
Overview:
As of May 2021 EnSURE™ Touch has a total 20 languages available for users to
select from which are English, Spanish, Arabic, Chinese simplified, Chinese
traditional, Chinese traditional (Hong Kong), Russian, Portuguese,
German, French, Italian, Korean, Dutch, Turkish, Danish, Swedish,
Finnish, Polish, Romanian, Czech.
*Note: Hygiena is working on adding more languages in to the list, to make sure
you have the most current list please verify that you have the most updated
software version by going to Settings>About>Software>Check for update.
Steps to change language settings:
To locate this list or if you want to change the language on your EnSURE Touch
follow the steps below:
1.Tap Settings.
2.Tap General.
3.Tap on Language
4.Select your language from the list.
5.Confirm your selected language.
Accessing Captive Portals on
EnSURE Touch
Introduction
Some Wi-Fi networks require users to access a captive portal through a browser
to accept terms and conditions or verify credentials before accessing the
internet. This article will provide instructions on how to access a captive portal
for your network on the EnSURE Touch.
Connect to a Wi-Fi Network
Tap Settings.1.
Tap Wi-Fi.2.
Tap the name of the network with the captive portal.3.
Enter a password or any other required information and tap Connect.4.
Press the Home button to return the the Home Screen.5.
Note: If the network has a captive portal, you will see a notification
reading “Sign into Wi-Fi Network” in the notification bar.
Access the Captive Portal
Swipe down from the top edge of the screen to pull down the Quick1.
Access menu.
If you do not see a notification reading “Sign into Wi-Fi Network,” tap the2.
button in the top right corner to toggle the menu.
Tap the notification to sign into Wi-Fi. You will be redirected to the3.
captive portal.
Complete the necessary steps for the captive portal.4.
Tap the Done.5.
Troubleshooting Captive Portal Connectivity
Unable to Connect to the Network
Go to Settings > General > Date and Time and set the correct date
and time on the instrument. If you corrected the date and time, return to
the Wi-Fi menu. Tap the name of the network and tap Forget to remove
the connection. Repeat the processes above.
If you are unable to connect to the network and the date and time settings
are correct, you may have the incorrect password for the network.
Confirm the required password with your IT department. If you need to
correct the password, return to the Wi-Fi menu. Tap the name of the
network and tap Forget to remove the connection. Repeat the processes
above.
Unable to Complete the Captive Portal Sign In
If you did not receive the notification to Sign into Wi-Fi network or you
accidently dismissed it, you can turn Wi-Fi off and on to receive another
notification. Go to Settings > Wi-Fi, tap the toggle to turn Wi-Fi off.
Tap the toggle again to turn it back on.
If you entered the incorrect information in the captive portal and are not
able to edit it, you will need to remove the connection to the network and
reconnect. Return to the Wi-Fi menu. Tap the name of the saved network
and tap Forget to remove the connection. Repeat the processes above to
connect to the network and sign into the captive portal.
Captive Portal Disconnects
Some captive portals are only intended to facilitate a connection for a
limited period of time. If you become disconnected from the
network, return to the Wi-Fi menu. Tap the name of the network and tap
Forget to remove the connection. Repeat the processes above to connect
to the network and sign into the captive portal.
Note: Your IT department may be able to adjust the settings that limits
the duration of the connection.
If you are still experiencing difficulties connecting to your network or completing
the captive portal sign-in, please contact Hygiena Technical Support for further
assistance by clicking here.
Getting Started with EnSURE
Touch
Introduction
Congratulations on receiving your new EnSURE Touch luminometer. Follow the
steps below to set up your unit and register it to SureTrend Cloud, Hygiena’s data
analysis software.
Step 1: Setting Up your SureTrend Cloud
Account
Go to https://suretrend.hygiena.com/#!/ and select Create new account
Fill out User and Company information.
You’ll receive an email from [email protected] with a link to set up your
password for SureTrend Cloud. After you’ve set up your password, navigate back
to the login screen to login. https://suretrend.hygiena.com/#!/
*Remember to bookmark the login screen for SureTrend Cloud
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