HP ProLiant DL345 Gen10 Plus Manual

HPE ProLiant DL345 Gen10 Plus Server Maintenance and Service GuideHPE ProLiant DL345 Gen10 Plus Server Maintenance and Service Guide

Part Number: 30-4B11C718-004

Published: October 2021

Edition: 4

HPE ProLiant DL345 Gen10 Plus ServerHPE ProLiant DL345 Gen10 Plus Server Maintenance and Service Guide Maintenance and Service Guide

AbstractAbstract

This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise

assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels,

and are familiar with the weight and stability precautions for rack installations.

Part Number: 30-4B11C718-004

Published: October 2021

Edition: 4

NoticesNotices

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and

services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as

constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained

herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR

12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed

to the U.S. Government under vendor's standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is

not responsible for information outside the Hewlett Packard Enterprise website.

AcknowledgmentsAcknowledgments

AMD and the AMD EPYC and combinations thereof are trademarks of Advanced Micro Devices, Inc.

Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

Microsoft , Windows , and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States

and/or other countries.

Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. or its subsidiaries in the United States and other countries.

VMware ESXi and VMware vSphere are registered trademarks or trademarks of VMware, Inc. and its subsidiaries in the United States and

other jurisdictions.

All third-party marks are property of their respective owners.

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Table of contentsTable of contents
Illustrated parts catalog
1 Mechanical components
1.1 2U bezel spare part
1.2 Air baffle spare part
1.3 Access panel spare parts
1.4 Rack-mounting hardware spare parts
1.5 Miscellaneous mechanical spare parts
2 System components
2.1 Bezel ear spare parts
2.2 Drive backplane spare parts
2.3 Fan spare parts
2.4 DIMM spare parts
2.5 Power supply spare parts
2.6 Heatsink spare parts
2.7 Processor spare parts
2.8 System battery spare part
2.9 System board spare part
2.10 Front I/O module spare part for the SFF chassis
3 Server options
3.1 Storage controller spare parts
3.2 Chassis intrusion detection switch spare part
3.3 Secondary riser board spare parts
3.4 Rear serial port interface spare part
3.5 Primary riser board spare parts
3.6 M.2 SATA SSD add-in card spare part
3.7 HPE NS204i-p NVMe OS Boot Device spare parts
3.8 OCP NIC 3.0 adapter spare parts
3.9 Energy pack spare parts
3.10 HPE 12Gb SAS Expander Card spare part
3.11 Pensando Distributed Services Platform card spare parts
3.12 Miscellaneous cable spare parts
3.13 Drive cable spare kits
3.14 HPE Trusted Platform Module 2.0 Gen10 Plus spare part
Customer self repair
Removal and replacement procedures
1 Safety considerations
1.1 Electrostatic discharge
1.2 Symbols on equipment
1.3 Rack warnings and cautions
1.4 Server warnings and cautions
2 Preparation procedures
2.1 Power down the server

2.2 Power up the server
2.3 Extending the server from the rack
2.4 Removing the server from the rack
2.5 Remove the access panel
2.6 Removing the fan cage
2.7 Removing a riser cage
2.8 Install the access panel
2.9 Releasing the cable management arm
2.10 Releasing the full-length expansion board retainer
3 Removing and replacing the front bezel
4 Removing and replacing a hot-plug SAS, SATA or NVMe drive
5 Removing and replacing a drive blank
6 Removing and replacing the cable management arm
7 Removing and replacing a power supply
7.1 Power supply warnings and cautions
7.2 Removing and replacing a hot-plug AC power supply
7.3 Removing and replacing the HPE 800 W Flex Slot -48 VDC hot-plug power supply
7.4 Removing and replacing an HPE 1600 W Flex Slot -48 VDC hot-plug power supply
8 Removing and replacing a power supply blank
9 Removing and replacing the rack rails
10 Removing and replacing the hot-plug fan
11 Removing and replacing the fan power cable
12 Removing and replacing the air baffle
13 Removing and replacing the 8 SFF drive backplane
14 Removing and replacing an LFF drive backplane
15 Removing and replacing the 2 SFF rear drive backplane
16 Removing and replacing an energy pack
17 Removing and replacing an energy pack holder
18 Removing and replacing a DIMM
19 Removing and replacing a heatsink
20 Removing and replacing a processor
21 Removing and replacing a type-a modular storage controller
22 Removing and replacing an expansion board
23 Removing and replacing the M.2 SATA SSD add-in card
24 Removing and replacing the M.2 SATA SSD
25 Removing and replacing a PCIe riser board
26 Removing and replacing the HPE NS204i-p NVMe OS Boot Device option
26.1 Removing and replacing the boot device
26.2 Removing and replacing a boot device drive
26.3 Relocating the M.2 drive retaining latches
27 Removing and replacing the Pensando DSP DSC-25 2p SFP28 card
27.1 Decommissioning the Pensando DSP DSC-25 2p SFP28 card
27.2 Removing the Pensando DSP DSC-25 2p SFP28 card
27.3 Replacing the Pensando DSP DSC-25 2p SFP28 card

28 Removing and replacing an accelerator
29 Removing and replacing the LFF bezel ear
30 Removing and replacing the SFF front I/O module
31 Removing and replacing the bezel ear
32 Removing and replacing the chassis intrusion detection switch
33 Removing and replacing the OCP NIC 3.0 adapter
34 Removing and replacing the serial port
35 System battery replacement
35.1 System battery information
35.2 Replace the system battery
36 Removing and replacing the system board
36.1 Removing the system board
36.2 Replacing the system board
36.3 Re-entering the server serial number and product ID
37 HPE Trusted Platform Module 2.0 Gen10 Plus option
Troubleshooting
1 NMI functionality
2 Troubleshooting resources
Diagnostic tools
1 Product QuickSpecs
2 UEFI System Utilities
2.1 Selecting the boot mode
2.2 Secure Boot
2.3 Launching the Embedded UEFI Shell
3 iLO Service Port
4 Intelligent Provisioning
4.1 Intelligent Provisioning operation
5 HPE Insight Remote Support
6 HPE InfoSight for servers
7 USB support
7.1 External USB functionality
8 HPE Smart Storage Administrator
9 HPE MR Storage Administrator
10 StorCLI
Component identification
1 Front panel components
2 Front panel LEDs and buttons
2.1 Server UID LED
2.2 Using the UID button to view the Server Health Summary
2.3 Front panel LED power fault codes
3 Rear panel components
4 Rear panel LEDs
5 System board components
5.1 System maintenance switch descriptions

5.2 DIMM slot locations
5.3 DIMM label identification
5.4 Processor and socket components
6 Drive box numbering
7 Drive bay numbering
7.1 Drive bay numbering: Storage controller
7.2 Drive bay numbering: SAS expander
8 HPE Basic Drive LED definitions
9 DSC-25 2-port SFP28 card ports and LEDs
10 HPE NS204i-p NVMe OS Boot Device components
11 HPE NS204i-p NVMe OS Boot Device LED definitions
12 Fan bay numbering
Cabling
1 Cabling guidelines
2 Storage cabling
2.1 Drive power cabling
2.1.1 12 LFF drive power cabling
2.1.2 24 SFF drive power cabling
2.1.3 2 SFF drive power cabling
2.2 Storage controller cabling
2.2.1 8 LFF SATA Box 2 and Box 3 to system board connector (J17) cabling
2.2.2 8 LFF SAS/SATA Box 2 and Box 3 to type-a controller cabling
2.2.3 12 LFF SAS/SATA to P816-a controller cabling
2.2.4 12 LFF SAS/SATA + 2SFF to P816-a controller cabling
2.2.5 8 SFF SATA Box 3 to system board connector (J17) cabling
2.2.6 8 SFF SAS/SATA Box 3 to type-a controller cabling
2.2.7 8 SFF SAS/SATA Box 3 to PCIe controller cabling
2.2.8 8 SFF SAS/SATA Box 2 to type-a controller (E208i-a/E408i-a) cabling
2.2.9 8 SFF SAS/SATA Box 2 to type-a controller (P816i-a) cabling
2.2.10 8 SFF SAS/SATA Box 1 to type-a controller cabling
2.2.11 16 SFF SAS/SATA Box 2 and Box 3 to P816i-a controller cabling
2.2.12 24 SFF SAS/SATA to SAS expander cabling
2.2.13 8 SFF NVMe x4 Box 2 cabling
2.2.14 16 SFF SAS/SATA Box 1 and Box 3 to P816i-a controller cabling
2.2.15 16 SFF NVMe x4 Box 1 and Box 2 cabling
2.2.16 2 SFF SAS/SATA Box 4 to SAS expander port 9 cabling
2.2.17 8 SFF Basic U.3x1 to PCIe x16 or x32 tri-mode controller in primary riser cabling
2.2.18 8 SFF Basic U.3x1 to PCIe x16 or x32 Ttri-mode controller in secondary riser cabling
2.2.19 8 SFF Basic U.3x1 Box2 and Box3 to type-a tri-mode controller cabling
2.2.20 24 SFF NVMe x4 Premium U.2/U.3 cabling
2.2.21 8 SFF NVMe x4 Box 3 Premium U.2/U.3 to x32 tri-mode controller in primary riser cabling
2.2.22 8 SFF NVMe x4 Box 2 Premium U.2/U.3 to x32 tri-mode controller in primary riser cabling
2.2.23 8 SFF NVMe x4 Box 1 Premium U.2/U.3 to x32 tri-mode controller in secondary riser cabling
2.2.24 8 SFF NVMe x2 Box 3 Premium U.2/U.3 to x16 or x32 tri-mode controller in primary riser cabling

2.2.25 8 SFF NVMe x2 Box 2 Premium U.2/U.3 to x16 or x32 tri-mode controller cabling
2.2.26 8 SFF NVMe x2 Box 1 Premium U.2/U.3 to x16 or x32 tri-mode controller in secondary riser cabling
2.2.27 2 SFF SAS/SATA Box 4 to system board J1 (port 9A) cabling
2.2.28 2 SFF SAS/SATA Box 4 to type-a controller cabling
2.2.29 2 SFF NVMe Box 4 to tri-mode controller cabling
2.3 Energy pack cabling
2.4 Storage controller backup power cabling
3 M.2 SATA SSD cabling
4 Accelerator or GPU power cabling
5 Fan cabling
6 OCP bandwidth upgrade cabling
7 Serial port cabling
8 Chassis intrusion detection switch cabling
9 Front I/O cabling
Specifications
1 Environmental specifications
2 Limited ambient temperature limitation for specific drive configurations
3 Mechanical specifications
4 Power supply specifications
4.1 HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
4.2 HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
4.3 HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply
4.4 HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply
4.5 HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply
4.6 HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
4.7 HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply
Websites
Support and other resources
1 Accessing Hewlett Packard Enterprise Support
2 Accessing updates
3 Remote support
4 Warranty information
5 Regulatory information
6 Documentation feedback

Illustrated parts catalogIllustrated parts catalog

This chapter lists the hardware spare parts supported by the server.

Mechanical components

System components

Server options

Illustrated parts catalog 8

Mechanical componentsMechanical components

Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts

information, see the Hewlett Packard Enterprise PartSurfer website:

https://www.hpe.com/info/partssurferhttps://www.hpe.com/info/partssurfer

ItemItem DescriptionDescription

1 Front bezel spare part

2 LFF drive blank spare part

3 SFF drive blank spare part

4 Air baffle spare part

5 Access panel spare parts

6 Serial port blank

7 Rack-mounting hardware spare parts*

8 Miscellaneous mechanical spare parts *

* Not shown

For more information, see Removal and replacement procedures.

Mechanical components 9

2U bezel spare part2U bezel spare part

Customer self repair: MandatoryMandatory

DescriptionDescription Spare part numberSpare part number

2U bezel 875065-001

2U bezel spare part 10

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