HP 240 G6 Manual
HP 240 G6 Notebook PC
Maintenance and Service Guide
© Copyright 2017 HP Development Company,
L.P.
AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, and Pentium are trademarks of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are U.S.
registered trademarks of the Microsoft group
of companies.
The following applies to HP systems with Intel
Skylake or next-generation silicon chip-based
system shipping with Windows 7 or Windows
10 Pro systems downgraded to Windows 7
Professional: This version of Windows running
with the processor or chipsets used in this
system has limited support from Microsoft. For
more information about Microsoft’s support,
please see Microsoft’s Support Lifecycle FAQ at
https://support.microsoft.com/lifecycle
In accordance with Microsoft’s support policy,
HP does not support the Windows 8 or
Windows 7 operating system on products
congured with Intel and AMD 7th generation
and forward processors or provide any
Windows 8 or Windows 7 drivers on
http://www.support.hp.com.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: April 2017
Document Part Number: 927213-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers,
and/or software to take full advantage of
Windows functionality. See
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a refund subject to the
refund policy of your place of purchase.
For any further information or to request a full
refund of the computer, please contact your
local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 Components .................................................................................................................................................. 5
Right ....................................................................................................................................................................... 5
Left ......................................................................................................................................................................... 6
Display .................................................................................................................................................................... 8
Keyboard area ........................................................................................................................................................ 9
TouchPad ............................................................................................................................................. 9
Lights ................................................................................................................................................. 10
Button ................................................................................................................................................ 11
Special keys ....................................................................................................................................... 12
Action keys ........................................................................................................................................ 13
Bottom ................................................................................................................................................................. 14
Labels ................................................................................................................................................................... 15
3 Illustrated parts catalog .............................................................................................................................. 17
Computer major components .............................................................................................................................. 17
Display assembly subcomponents ...................................................................................................................... 20
Mass storage devices ........................................................................................................................................... 21
Cables ................................................................................................................................................................... 22
Miscellaneous parts ............................................................................................................................................. 22
4 Removal and replacement procedures preliminary requirements .................................................................... 25
Tools required ...................................................................................................................................................... 25
Service considerations ......................................................................................................................................... 25
Plastic parts ....................................................................................................................................... 25
Cables and connectors ...................................................................................................................... 25
Drive handling ................................................................................................................................... 26
Grounding guidelines ........................................................................................................................................... 26
Electrostatic discharge damage ........................................................................................................ 26
Packaging and transporting guidelines .......................................................................... 27
Workstation guidelines ................................................................................ 27
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 29
Component replacement procedures .................................................................................................................. 29
Battery ............................................................................................................................................... 30
v
Optical drive ....................................................................................................................................... 31
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 33
Component replacement procedures .................................................................................................................. 33
Display subcomponents (bezel, panel, camera) ............................................................................... 33
Bottom cover ..................................................................................................................................... 37
WLAN module .................................................................................................................................... 39
Memory module ................................................................................................................................ 41
Hard drive .......................................................................................................................................... 43
Fan ..................................................................................................................................................... 46
TouchPad button board ..................................................................................................................... 48
Heat sink assembly ........................................................................................................................... 49
Speakers ............................................................................................................................................ 53
USB board .......................................................................................................................................... 55
System board .................................................................................................................................... 56
RTC battery ........................................................................................................................................ 58
Display assembly ............................................................................................................................... 59
Power connector cable ...................................................................................................................... 68
Power button board .......................................................................................................................... 69
Top cover/keyboard ........................................................................................................................... 70
7 Using Setup Utility (BIOS) ............................................................................................................................. 71
Starting Setup Utility (BIOS) ................................................................................................................................ 71
Updating Setup Utility (BIOS) .............................................................................................................................. 71
Determining the BIOS version ........................................................................................................... 71
Downloading a BIOS update .............................................................................................................. 72
8 Backing up, restoring, and recovering ........................................................................................................... 73
Creating recovery media and backups ................................................................................................................ 73
Creating HP Recovery media (select products only) ......................................................................... 73
Using Windows tools ........................................................................................................................................... 74
Restore and recovery ........................................................................................................................................... 75
Recovering using HP Recovery Manager ........................................................................................... 75
What you need to know before you get started ............................................................. 75
Using the HP Recovery partition (select products only) ................................................. 76
Using HP Recovery media to recover .............................................................................. 76
Changing the computer boot order ................................................................................ 77
Removing the HP Recovery partition (select products only) ......................................... 78
vi
9 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 79
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 79
10 Specications ............................................................................................................................................ 81
Computer specications ...................................................................................................................................... 81
35.6-cm (14.0-in) display specications ............................................................................................................. 82
Hard drive specications ..................................................................................................................................... 83
DVD±RW SuperMulti DL Drive specications ....................................................................................................... 84
11 Statement of memory volatility .................................................................................................................. 85
Nonvolatile memory usage ................................................................................................................................. 87
Questions and answers ....................................................................................................................................... 89
Using HP Sure Start (select models only) ............................................................................................................ 90
12 Power cord set requirements ...................................................................................................................... 91
Requirements for all countries ............................................................................................................................ 91
Requirements for specic countries and regions ................................................................................................ 92
13 Recycling .................................................................................................................................................. 95
Index ............................................................................................................................................................. 97
vii
viii
1 Product description
Category Description i5 7200 i3 6006U N3060
Product name HP 240 G6 Notebook PC √ √ √
Processor 7th generation Intel® Core™ i5-7200 processor (2.5 GHz, turbo up to 3.1 GHz,
2133 MHz/3-MB L3, dual 15W)
√
7th generation Intel Core i3-6006U processor (2.0 GHz, 2133 MHz/3-MB L3,
dual 15W)
√
Intel Celeron® 3060 processor (1.6 GHz, turbo up to 2.48 GHz, 2-MB L2 cache,
1600 MHz, dual, 6W)
√
Graphics Internal graphics √ √ √
Intel HD Graphics 620 √
Intel HD Graphics 500 √
Intel HD Graphics 400 √
Support HD Decode, DX12, and HDMI √ √ √
Panel 35.6-cm (14.0-in), high-denition (HD), white light-emitting diode (WLED), SVA,
Anti glare (1366×768) display, slim-at 3.0 mm, eDP; typical brightness: 220
nits
√ √ √
Memory Two non-customer-accessible/upgradable memory module slots: √ √
DDR4-2133 dual-channel support (DDR4-2400 bridge to DDR4-2133) √ √
Supports up to 16 GB of system RAM in the following congurations: √ √
●16384-MB total system memory (8192×2) √ √
●12288-MB total system memory (8192×1 + 4096 ×1) √ √
●8192-MB total system memory (8192×1) or (4096×2) √ √
●6144-MB total system memory (4096×1 + 2048 ×1) √ √
●4096-MB total system memory (4096×1) √ √
One non-customer-accessible/upgradable memory module slot: √
DDR3L-1600 single channel support √
Supports up to 8 GB of system RAM in the following congurations: √
●8192-MB total system memory (8192×1) √
●4096-MB total system memory (4096×1) √
●2048-MB total system memory (2048×1) √
Hard drives Supports 6.35-cm (2.5-in) SATA hard drives in 9.5-mm (.37-in) and 7.0-mm (.
28-in) thicknesses
√ √ √
Single hard drive congurations: √ √ √
●1-TB, 5400 rpm, 9.5 mm or 7.0 mm √ √ √
1
Category Description i5 7200 i3 6006U N3060
●500-GB, 7200 rpm, 7.0-mm √ √ √
●500-GB, 5400 rpm, 7.0-mm √ √ √
Optical drive Fixed, serial ATA, 9.0-mm tray load √ √ √
DVD+/-RW Double-Layer writer √ √ √
Supports zero power optical drive √ √ √
Supports M-disc √ √ √
Supports conguration without optical drive √ √ √
Camera/ mic HP TrueVision HD camera - activity LED, USB 2.0, HD BSI sensor, f2.0, 720p by
30 frames per second
√ √ √
HP Camera – VGA camera, indicator LED, USB 2.0, f2.4, 480p by 30 frames per
second
√ √ √
Single digital microphone √ √ √
Supports HP Noise Cancellation √ √ √
Supports WDR (Wide Dynamic Range) √ √ √
Audio Dual speakers √ √ √
HP Audio Control √ √ √
Ethernet Integrated 10/100/1000 network interface card (NIC) √ √ √
Wireless
Network
Integrated wireless options with single antenna (M.2/PCIe): √ √ √
Compatible with Miracast-certied devices √ √ √
Support for the following WLAN formats: √ √ √
●Realtek RTL 8188EE 802.11 bgn 1x1 WiFi Adapter √ √ √
●Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2 Combo Adapter √ √ √
●Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter √ √ √
●Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter" (VC
Rule: Brazil RCTO only)
√ √ √
Integrated wireless options with dual antennas (M.2/PCIe): √ √ √
Support for the following WLAN formats: √ √ √
●Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo
(non-vPro)
√ √ √
●Intel Dual Band Wireless-AC 7265 802.11 AC 2x2 WiFi + BT 4.2 Combo
Adapter (non-vPro)
√
External media
card
HP Multi-Format Digital Media Reader √ √ √
Support SD/SDHC/SDXC √ √ √
Push-pull insertion/removal √ √ √
Internal Card One M.2 slot for SSD √ √ √
One M.2 slot for WLAN √ √ √
2 Chapter 1 Product description
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