HP Workstation xw4000 Series Manual de usuario

getting started

hp workstation xw4000

hp workstation xw6000

Document Part Number: 301198-001

October 2002

This book will help you set up factory-provided software. Basic

troubleshooting is also provided should you have problems during

initial startup.

301198-001.book Page i Thursday, July 18, 2002 8:12 PM

Compaq and the Compaq logo are trademarks of Compaq Information

Technologies Group, L.P. in the U.S. and/or other countries.

Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft

Corporation in the U.S. and/or other countries.

Adobe, Acrobat, and Acrobat Reader are trademarks or registered trademarks of

Adobe Systems Incorporated.

All other product names mentioned herein may be trademarks of their respective

companies.

Hewlett-Packard Company shall not be liable for technical or editorial errors or

omissions contained herein or for incidental or consequential damages in

connection with the furnishing, performance, or use of this material. The

information in this document is provided “as is” without warranty of any kind,

including, but not limited to, the implied warranties of merchantability and

fitness for a particular purpose, and is subject to change without notice. The

warranties for HP products are set forth in the express limited warranty

statements accompanying such products. Nothing herein should be construed as

constituting an additional warranty.

This document contains proprietary information that is protected by copyright.

No part of this document may be photocopied, reproduced, or translated to

another language without the prior written consent of Hewlett-Packard

Company.

ÅWARNING: Text set off in this manner indicates that failure to follow

directions could result in bodily harm or loss of life.

ÄCAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

getting started

hp workstation xw4000

hp workstation xw6000

First Edition (October 2002)

Document Part Number: 301198-001

301198-001.book Page ii Thursday, July 18, 2002 8:12 PM

Getting Started iii

Contents

1 Software Setup

Installing the Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

File System Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Converting to NTFS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Transaction Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

NTFS Convert Desktop Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

Installing or Upgrading Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

Customizing the Monitor Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Turning Off Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Protecting Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

Restoring Your Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

Using the Documentation Library CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6

2 Basic Troubleshooting

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Helpful Hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Solving General Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Solving Hardware Installation Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Diagnostic Keyboard LEDs, Front Panel LEDs, and Audible Codes . . . . . . . . . . . . . . 2–9

Index

301198-001.book Page iii Thursday, July 18, 2002 8:12 PM

Getting Started 1–1

Software Setup

Installing the Operating System

ÄCAUTION: Do not add optional hardware devices or third-party devices

to your computer until the operating system is successfully installed. Doing

so may cause errors and may prevent the operating system from installing

properly.

The first time you turn on your computer, you may be prompted to

select a language for your operating system (OS) and then you will be

asked to install your OS. You must install the OS completely. Read

and follow the instructions on the screen to complete the installation

of the OS.

If electing to use an OS different than what was shipped with your

system, refer to the following support Web site location for additional

support that may be available:

http://www.compaq.com/support/workstations/index.html

ÄCAUTION: During the OS installation process, do not turn off your

computer unless you are directed to do so.

HP is committed to designing products, services, and programs with

improved usability and accessibility for all customers. HP products

with Microsoft Windows XP preinstalled, or that are XP Ready, are

designed for accessibility. These products are tested with

industry-leading Assistive Technology products to ensure equal

access—anytime, anywhere... to anyone.

301198-001.book Page 1 Thursday, July 18, 2002 8:12 PM

1–2 Getting Started

Software Setup

File System Format

✎Depending on your system, you may be prompted to select a file

system format during the initial setup of your system.

Hard drives can be configured in three basic formats: FAT16 and

FAT32 (for HDD partitions less than 8 GB), or NTFS (for HDD

partitions up to and greater than 8 GB), with variances of each,

depending on the operating system and hard drive support. To check

the file system format assigned to your hard drive (factory settings),

open My Computer, right-click on Local Disk (C:), then select

Properties.

✎Microsoft Windows 98 supports the FAT32 file system format only.

Converting to NTFS

NTFS offers the following features:

■Transaction logs

■Access control

Transaction Logs

Transaction logs help recover from disk failures.

Access Control

Access Control allows you to set permissions to control access to

your files and directories.

Depending on which file system format your hard drive is using, the

NTFS Convert utility may be available for you to convert part or all

of the drive partition to NTFS format.

ÄCAUTION: You may experience data loss if you attempt to convert your

drive to NTFS using the methods described in this section. Before

converting your drive, make a backup copy of all data stored on your

hard drive.

301198-001.book Page 2 Thursday, July 18, 2002 8:12 PM

Getting Started 1–3

Software Setup

NTFS Convert Desktop Icon

Double-click the NTFS Convert icon located on the desktop. Read

and follow the instructions that appear on the screen to change the

drive partitioning. This feature is available on select models only.

Installing or Upgrading Device Drivers

To install optional hardware devices after the OS installation is

complete, you must install the device drivers for the devices you are

installing.

If prompted for the I386 directory, replace the path specification with

C:\I386, or use the Browse button of the dialog box to locate the

I386 folder. This action points the OS to the appropriate drivers.

✎You can obtain the latest support software, including support software

for your OS from:

http://www.compaq.com/support

You can also obtain the latest support software through a subscription

to the Compaq Support CD Kit using the Support Software

Management order form available at the following Web site:

http://www.compaq.com/support/files/workstations/us/

purchase.html

This site also provides information on how to purchase a subscription.

✎If your system has an optical RW drive, you must install the

appropriate application to be able to write to the drive. To install the

drivers, double-click the Setup Software icon on the desktop or the

application launcher and select the Easy CD Creator and Direct CD

option when prompted.

301198-001.book Page 3 Thursday, July 18, 2002 8:12 PM

1–4 Getting Started

Software Setup

Customizing the Monitor Display

To change the default configuration settings for your monitor display,

such as the screen resolution, color settings, and font sizes,

double-click the Display icon in the Control Panel. For more

information about your display driver and other utilities that you can

use with your graphics controller, refer to your graphics controller

documentation.

✎You can obtain the latest graphics drivers from

http://www.compaq.com/support.

Turning Off Your Computer

To properly turn off your computer, click Shut Down on the Start

menu. In Windows XP, select Turn Off Computer on the Start menu.

The computer will automatically shut down.

In Windows NT Workstation 4.0, the power button always functions

as a power switch. However, in the default configuration of

Windows 98, Windows 2000 Professional, Windows XP Professional

or Windows XP Home, pressing the power button does not turn off

the power, but causes the computer to enter a low-power state. This

default configuration allows you to quickly power down, without

closing applications, and to quickly return to the same operational

state without any data loss.

✎To manually force the computer into an OFF state, press and hold the

power button for four seconds.

ÄCAUTION: Manually forcing the computer off can cause loss of data.

✎To reconfigure the power button to work in On/Off mode for

Windows 98, Windows 2000 Professional, Windows XP Professional,

or Windows XP Home, refer to the Desktop Management Guide for

detailed instructions.

301198-001.book Page 4 Thursday, July 18, 2002 8:12 PM

Getting Started 1–5

Software Setup

Protecting Your Software

To protect your software from loss or damage, keep a backup copy

of all system software, applications, and related files stored on your

hard drive. Refer to your OS or backup utility documentation for

instructions on making backup copies of your data files.

Restoring Your Software

Restore the original operating system and factory-installed software

by using the Compaq Restore CD or Restore Plus! CD, and any other

CDs that came with the computer. Carefully read and follow the

instructions for the restore solution that came with the computer.

For questions about or problems with this CD, please contact

customer service.

Using the Documentation Library CD

Refer to the Documentation Library CD for additional product

documentation.

✎If you do not have a CD-ROM drive, you may download the product

documentation from http://www.compaq.com/support.

1. Insert the compact disc into the CD-ROM drive. There may be a

slight delay while the software checks the Windows Regional

Settings. If a recent version of Adobe Acrobat or Acrobat Reader

is not found on the computer, it will be installed automatically

from the CD. Read and follow the prompts to complete the

installation.

The menu and books are displayed in the language chosen during

initial system setup or specified later in your Windows Regional

Settings. If the Regional Settings do not match one of the

languages supported on the CD, the menu and books are

displayed in English.

2. Click the title of the book you want to read.

301198-001.book Page 5 Thursday, July 18, 2002 8:12 PM

1–6 Getting Started

Software Setup

If there is no CD-ROM drive activity for two minutes or more, it may

be because Autorun is not enabled on the system. To run the

Documentation Library CD if it does not run automatically:

1. Click Start > Run.

2. Type:

X:\DocLib.exe

(where Xis the drive letter designator for the CD-ROM drive)

3. Click OK.

Regulatory Information

These are Class B digital devices, pursuant to Part 15 of the

FCC Rules. Refer to the Safety & Regulatory Information guide on

the Documentation Library CD for Class B information.

Getting Help

Additional help and other information can be obtained through

Technical Support information at http://www.compaq.com or in the

warranty information included with your computer.

301198-001.book Page 6 Thursday, July 18, 2002 8:12 PM

Getting Started 2–1

Basic Troubleshooting

Overview

This chapter is intended for basic troubleshooting only. A

comprehensive Troubleshooting Guide is available on the

Documentation Library CD and at http://www.compaq.com/support.

You may elect to purchase the Quick Troubleshooting Guide (part

number 120205-002) that contains easy to follow flow charts that can

lead you through the debug process. This guide was written for

authorized service providers and contains steps that may be beyond

the technical capabilities of some users. Improperly performing some

processes identified in the guide may damage the computer and/or

void your warranty. If you are unsure of your ability to perform the

task, or if you are concerned about voiding your product warranty,

contact you local authorized sales or service representative before

undertaking the recommended corrective action.

If electing to use an OS different than what was shipped with your

system, refer to

http://www.compaq.com/support/workstations/index.html

for additional support that may be available.

See “Restoring Your Software” in Chapter 1 for information

regarding software problems.

Helpful Hints

If you encounter some minor problem with your computer, monitor,

or software, refer to the following list of general suggestions before

taking further action:

■Check that the computer and monitor are plugged into a working

electrical outlet.

301198-001.book Page 1 Thursday, July 18, 2002 8:12 PM

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