HP Vectra VE6 8 Manual

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2

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2

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Familiarization Guide

HP Vectra VE

6/xxx Series 8 PC

HP Vectra VE MT PC

HP Vectra VE PC

This guide is for experienced technicians who have

already completed the HP Vectra PC family training

course. It is a self-paced training guide designed to train

you to repair the PC. It contains information specific only

to the repair of these PCs. For information on the

installation of accessories, see the User’s Guide (supplied

with the PC) and the Upgrade and Maintenance Guide

(available from HP’s Support Web site at

http://www.hp.com/go/vectrasupport).

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this

material, including, but not limited to, the implied warranties of

merchantability and fitness for a particular purpose.

Hewlett-Packard shall not be liable for errors contained herein or for incidental

or consequential damages in connection with the furnishing, performance, or use

of this material.

This document contains proprietary information that is protected by copyright.

All rights are reserved. No part of this document may be photocopied,

reproduced, or translated to another language without the prior written consent

of Hewlett-Packard Company.

Windows® is a U.S. registered trademark of the Microsoft Corporation.

Pentium® is a U.S. registered trademark of the Intel Corporation.

Hewlett-Packard France

Corporate Desktop Computing Division

38053 Grenoble Cedex 9

France

1998 Hewlett-Packard Company

Contents

iii

Electrostatic Discharge Warning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Care of Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Vectra Product Hardware Comparison . . . . . . . . . . . . . . . . . . . . . . . . 3

Where to find information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Desktop Models Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Minitower Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

System Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

System Board Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Removing and Replacing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Desktop Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Minitower Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Removing the Hard Disk and Floppy Disk Tray(s). . . . . . . . . . . . . . 13

Desktop Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Minitower Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Removing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Desktop Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Minitower Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Removing and Replacing the Airflow Guide . . . . . . . . . . . . . . . . . . . 16

Desktop Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Minitower Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Removing the Power Supply Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Desktop Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Minitower Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing and Replacing the System Board . . . . . . . . . . . . . . . . . . . 19

New Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Contents

iv

Support Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Flashing the Latest Version of the System BIOS . . . . . . . . . . . . . . . . . . 22

Accessing the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Complete the Questionnaire to Check Your Understanding . . . . . . 25

Answers and Explanations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

1

Electrostatic Discharge Warning

Electrostatic Discharge Warning

Electrostatic Discharge (ESD) can damage processors, memory, disks,

accessory boards and other components.

When installing or replacing a component:

1Do not take the new component out of its ESD package before connecting

your wrist strap and ESD mat to a suitably earthed (grounded) point.

2Do not forget to use the ESD package provided with the new part to

return the old part. The ESD package is conductive and is easy to

recognize from its label.

ESD Label

2

Care of Hard Disk Drives

Care of Hard Disk Drives

HP hard disk drives are delicate and are very sensitive to shocks or

vibration. When installing a hard disk accessory, be careful not to drop or

knock the drive. Any shock may damage the drive and prevent it from

functioning correctly.

Hard disk drives already installed in HP Vectra PCs are also sensitive to

shocks. If the PC’s system unit is knocked or dropped accidentally, this may

cause damage to installed hard disk drives.

Avoid striking the

PC

Don’t move the PC

when powered on

Don’t knock the

hard disk during

installation

3

Vectra Product Hardware Comparison

Vectra Product Hardware Comparison

The main feature differences between the two products are shown in bold.

Component HP Vectra VE 7/xxx PC HP Vectra VE 8/xxx PC

Microprocessor Intel Celeron for Slot 1, 266 or

300 MHz, 32 KB of level-1 cache

memory, 0 KB of level-2 cache memory

(based on the same P6 microarchitecture

as Pentium II processors)

Intel Pentium II for Slot 1, 266, 333,

350, or 400 MHz, 32 KB of level-1 cache

memory, 512 KB of level-2 cache

memory.

Chipset Intel 440EX AGPset, 66 MHz bus

speed (based on Intel 440LX chipset but

for the Celeron processor).

● AGP-enabled (Accelerated Graphics

Port) for enhanced graphics performance

in Intel Celeron-based systems

● ACPI (Advanced Configuration and

Power Interface) support

● Ultra ATA (on Primary and Secondary

IDE channels)

● SDRAM memory allows real-time data

transfer from the processor, eliminating

bottlenecks and improving overall

system performance

Intel 440BX AGPset, 66 or 100 MHz

bus speed (based on Intel 440LX

chipset).

● AGP-enabled (Accelerated Graphics

Port) for enhanced graphics performance

in Intel Pentium II-based systems

● ACPI (Advanced Configuration and

Power Interface) support

● Ultra ATA (on Primary and Secondary

IDE channels)

● SDRAM memory allows real-time data

transfer from the processor, eliminating

bottlenecks and improving overall

system performance

Super I/O NS309

Memory 32 MB (standard) non-ECC,

256 MB (maximum), 60 ns SDRAM,

two DIMM sockets

32 or 64 MB (standard) non-ECC,

384 MB (maximum), 60 ns SDRAM,

three DIMM sockets

Hard Disks 2.5 or 3.2 GB Ultra ATA SMART II 3.2, 4.3, or 6.4 GB Ultra ATA SMART II

Flexible disk

drive

Standard version with bezel (desktop and minitower)

CD-ROM

(selected

models)

32XMAX IDE (without audio jack and volume control switch)

4

Vectra Product Hardware Comparison

Sound Card

(selected

models)

SoundBlaster Pro-compatible (Aztech)

LAN board

(selected

models)

3Com 905B-TX (bundled models) or Intel 10/100Base-T (CAP models) LAN board

with WOL (Wake On LAN) capability, including Remote Power On/Remote Wake Up

Graphics 64-bit ATI Rage IIc AGP card,

2 MB EDO (not upgradeable) on AGP

bus

Matrox Productiva M100 AGP

card, 4 MB EDO (not upgradeable) on

AGP bus

Operating

Systems

Windows NT (Service Pack 3) or Windows 95 (SR 2.5)

Connectors 2 Serial, 1 Parallel, Keyboard, Mouse, 2 stacked USB, 15-pin VGA

Expandability

(desktop)

Shelves: 5, including Floppy Disk Drive (3

front-accessible)

Accessory Slots: 3 PCI, 2 ISA

Shelves: 5, including Floppy Disk Drive (3

front-accessible)

Accessory Slots: 4 PCI, 1 ISA,

1 ISA/PCI combination

Expandability

(minitower)

Shelves: 6 including Floppy Disk Drive

(4 front-accessible)

Accessory Slots: 3 PCI, 2 ISA

Shelves: 6 including Floppy Disk Drive

(4 front-accessible)

Accessory Slots: 4 PCI, 1 ISA,

1 ISA/PCI combination

BIOS AMI standard BIOS

Power Supply Manually switched 115/230 VAC, 145 W continuous output

Power Savings Normal, standby, suspend (sleep)

Input/Output

Cables

Primary IDE cable: Ultra ATA

Secondary IDE (CD-ROM) cable: Standard IDE (only on models supplied with a

CD-ROM drive)

Floppy Disk Drive cable

Note: both IDE channels are Ultra ATA

Compliancy DMI 2.0 / SMBIOS 1.x

PC97 Phase 1

EPA Energy Star

Component HP Vectra VE 7/xxx PC HP Vectra VE 8/xxx PC

5

Vectra Product Hardware Comparison

Where to find information

For more information, refer to the Hewlett-Packard MIS Kit for this product,

available at the HP World Wide Web site:

http://www.hp.com/go/vectrasupport/

The MIS kit for this PC includes:

•User’s Guide — Setting up information for the PC.

•Upgrade and Maintenance Guide — describes in detail how to open the

package and install accessories. It also has detailed troubleshooting

information.

•Network Administrator’s Guide — network driver installation

information for network administrators.

•Service Handbook Chapters — information on upgrade and replacement

parts, including HP part numbers. Beep codes are explained in an

Appendix of the HP Vectra Service Handbook (13th Edition).

System

Management

HP TopTools 3.0, HP DiagTools 2.0

Features:

● Inventory database (DMI 2.0). Detailed asset information can be gathered from

anywhere on the network and stored in a database.

● Hardware diagnostics (HP DiagTools 2.0). Comprehensive set of hardware

diagnostics tools.

● Actions on alerts. HP TopTools 3.0 hardware diagnostics program can generate

alerts and DMTF-standard support tickets.

● Remote power on/off. The HP Vectra VE can be remotely powered on/off.

Component HP Vectra VE 7/xxx PC HP Vectra VE 8/xxx PC

6

Desktop Models Package

Desktop Models Package

Front view

Power on/off button

Power on status light

Hard disk

activity light

CD-ROM drive

Flexible disk drive

(some models)

System board switches

Pentium II Processor

Front view with

cover removed AGP slot

Four PCI slots

One ISA slot

Three SDRAM memory module slots

Refer to page 8 for more

information about the

system board

One ISA/PCI combination slot

Airflow guide

Rear view

Keyboard

(bottom connector)

Mouse (top connector)

Parallel Connector

2 USB Connectors

2 Serial Connectors

Voltage

Selection

Switch