HID HDP 5000 Manual de usuario

hidglobal.com

HDP®5000, HDP5600, HDP8500, AND

HDPII PLUS ETHERNET

USER GUIDE

L001675, Rev. 1.2

July 2019

HDP®5000, HDP5600, HDP8 500, and HDPii Plus Ethernet User Guid e

This document may not be reproduced, disseminated or republished in any form without the prior written

permission of HID Global Corporation.

Trademarks

HID GLOBAL, HID, the HID Brick logo, the Chain Design, FARGO Workbench, HDP, and FARGO are

trademarks or registered trademarks of HID Global, ASSA ABLOY AB, or its affiliate(s) in the US and other

countries and may not be used without permission. All other trademarks, service marks, and product or

service names are trademarks or registered trademarks of their respective owners.

Revision history

Date Description Revision

July 2019 Updated password information for HDP5000 and HDP8500. 1.2

October 2012 Updated default log in password for HDP5000 and HDP8500. 1.1

September 2012 Initial release. 1.0

Contacts

For additional offices around the world, see www.hidglobal.com/contact/corporate-offices.

Americas and Corporate Asia Pacific

611 Center Ridge Drive

Austin, TX 78753

USA

Phone: +1 866 607 7339

Fax: +1 949 732 2120

19/F 625 King's Road

North Point, Island East

Hong Kong

Phone: +852 3160 9833

Fax: +852 3160 4809

Europe, Middle East and Africa (EMEA) Brazil

Haverhill Business Park, Phoenix Road

Haverhill, Suffolk, CB9 7AE

United Kingdom

Phone: +44 (0) 1440 711 822

Fax: +44 (0) 1440 714 840

Condomínio Business Center

Av. Ermano Marchetti, 1435

Galpão A2 - CEP 05038-001

Lapa - São Paulo / SP Brazil

Phone: +55 11 5514-7100

HID Global Technical Support: www.hidglobal.com/support.

2 July 2019

HDP® 5 0 00,HDP56 00,HDP85 00,an dHDP iiPlus E t h e r n e t Use r Guide

1 Using the Ethernet option 5

1.1 Introduction 5

1.2 Technical Specification - Ethernet Option 5

1.3 Functional Specification – Ethernet Option 6

2 Network services overview 7

2.1 Print server 7

2.2 Web page server 7

2.3 Reviewing the Network Management interface 7

2.4 Telnet server 8

2.5 Network Management interface 8

3 Telnet server 9

3.1 Telnet client for Windows operating systems 9

3.2 Telnet command line interface 9

3.2.1 Initiating a Telnet session 9

3.2.2 Telnet command table 10

4 Ethernet web pages - standard procedures 13

4.1 Web page security 13

4.2 Logging in 13

4.3 Accessing the Home page 14

4.4 Home page 14

4.5 Configuring the network settings 16

4.5.1 Accessing the Network settings page 16

4.5.2 Reviewing the interface 16

4.5.3 Reviewing the Current Settings 17

4.5.4 Switching to automatic IP address mode 18

4.5.5 Changing to static IP address mode 19

4.5.6 Entering the TCP window size 20

4.5.7 Using the clear changes button 20

4.6 Print Path page 21

4.7 Status/Media information page 23

4.7.1 TCP/IP page 24

July 2019 3

Contents

4.7.2 Printer page 25

4.8 System Log page 27

4.8.1 Changing the log name 28

4.8.2 Selecting the log type 29

4.8.3 Selecting the log destination 30

4.8.4 Setting up email event logging 31

4.8.5 Specifying UDP event logging 32

4.8.6 Specifying TCP event logging 33

4.9 Administration pages 34

4.9.1 Using the system information page 34

4.9.2 Changing the root password 35

4.9.3 Reboot pages 36

4.9.4 Rebooting the printer 36

4.9.5 Reset the Default Settings 37

4.9.6 Upgrading the main firmware 38

4.10 Using the Help page 41

4.11 Accessing the Ethernet status LEDs 41

4.11.1 Reviewing the printer LED Table 41

4.12 Restoring the factory settings for Ethernet 41

4.12.1 Resetting the printer settings 41

4.12.2 Changing the printer LCD network settings 41

4.12.3 Accessing the network setup menu 42

4.12.4 Changing the DHCP setting 42

4.12.5 Changing the ANEG setting 42

4.12.6 Saving addresses 43

4.12.7 Resetting passwords 43

4.13 Ethernet printer troubleshooting procedures 43

4.13.1 Accessing the IP address of your printer 43

4.13.2 Verifying the printer connection 43

4.13.3 Verifying the printer IP address 44

4.13.4 Verifying that your PC can access the printer using the ping command 45

4.13.5 Printing a test page 45

A References 47

A.1 Frequently asked questions 47

A.2 Glossary of Terms 51

4 July 2019

L001675, 1.2

Section 1

1 Using the Ethernet option

1.1 Introduction

The Ethernet option includes the Ethernet port and the internal printer server.

nPrinter Management: The printer driver provides bi-directional status information so you can monitor

and manage the printer just as you would any other networked printer.

nCompatibility: The Ethernet option provides compatibility with TCP/IP and 802.3 Ethernet protocols

with an IEEE 802.3 10/100Base-T Ethernet female RJ45 connector.

nApplication: The Ethernet Option applies to the card printer/encoder. With the Ethernet option

properly installed and configured, these printers are able to print in the same manner as a printer

directly connected to the PC using a USB interface.

Important: Any reference to a specific printer name is for demonstration purposes only. Your printer

name varies according to what you are using.

1.2 Technical Specification - Ethernet Option

For safety purposes, Ethernet is not intended for a direct connection outside of the building.

Function Requirement

Network An IEEE 802.3 10/100 Base-T Ethernet network is required.

Printer A printer with the Ethernet option installed is required.

Printer Configuration Since TCP/IP is used for the network communication, the printer must be configured with

an IP address and a subnet mask (before it can be seen on the network).

An additional network setting for the default gateway can also be configured, which

allows communication across the subn ets.

Host Computer A PC running Windows 7 (32- or64-bit), Windows 10 (32- and 64-bit), Windows Server

2008 R2, Windows Server 2012, Windows Server 2012 R2, and Windows Server 2016.

Host Printer Driver The host PC must have the correct printer driver with Ethernet support installed.

Note: This driver must be configured for printing to the IP address of the printer.

July 2019 5

1.3 Functional Specification – Ethernet Option

The Ethernet option includes these features.

Feature Description

Simultaneous Printing Provides the ability to simultaneously print from multiple PCs to the network printer.

Printer Feedback Provides status information from the network printer to the PC.

Web Pages Provides easy printer configuration with any web browser.

Log Messages Provides logging of usage and error events using e-mail, UDP or TCP/IP.

Password Security Provides security with passwords and configurable user permission levels.

Telnet Provides a Telnet command line interpreter for printer configuration.

SNMP Provides an SNMP agent that supports MIB-II.

Upgrades Provides support for firmware upgrades over the network.

Troubleshooting Provides a Ping client for network troubleshooting.

IP Tracer Provides a utility (IP Tracer) used to find the printers with Ethernet connection on a local

network.

6 July 2019

Using the Ethernet option L001675, 1.2

Section 2

2 Network services overview

The Ethernet option provides the services described in this section.

Note: Other additional services include a Ping client, address assignment, and printer discovery functions.

2.1 Print server

The print server provides printing services in the same manner as a printer connected directly to a USB

interface except that the printer is connected through the local area network to the client PC. The print

server must be properly configured to provide this printing capability.

nThe print server is capable of queuing up to eight client PCs while printing. Communications between

each PC and the Ethernet-enabled printer are implemented over a bi-directional TCP/IP interface.

nAll clients are able to send print jobs to the printer and monitor printer jobs and errors with the

standard Windows printing system using the printer driver installed on their local PC.

In this way, you know whether or not a print job has been successful. Also, you know what problems have

been encountered while processing the print job. Printing using Ethernet works in a manner similar to the

USB-connected PC/printer.

2.2 Web page server

An HTTP service serves web pages that provide an interface through which to configure and monitor the

printer.

Note: Users may also monitor all print jobs that have been sent to the printer from any client PC.

2.3 Reviewing the Network Management interface

The Ethernet enabled printer operates as an SNMP agent to allow central administrators to monitor and

configure the network interface and the printer.

Note: A standard host MIB-II is implemented to maximize the utility of the printer on the network.

July 2019 7

2.4 Telnet server

The Ethernet interface has a command line interpreter. You can connect to the printer using a Telnet

session on your PC, issue commands to the printer and receive responses from the printer.

The Telnet commands are primarily used for network administration, and they are not used by most users.

These commands query the state of the printer and configure various settings for the printer. These include

network settings, logging settings, user names, and user passwords.

2.5 Network Management interface

The SNMP interface is an Ethernet interface that is a fully-manageable SNMP agent that supports MIB-II.

The Ethernet interface is MIB-II compliant, allowing SNMP managers to monitor protocol, network, and

routing statistics.

8 July 2019

Network services overview L001675, 1.2

Section 3

3 Telnet server

The Ethernet interface has a command line interpreter. You can connect to the printer using a Telnet

session on your PC, issue commands to the printer and receive responses from the printer.

The Telnet commands are primarily used for network administration, and they are not used by most users.

These commands query the state of the printer and configure various settings for the printer. These include

network settings, logging settings, user names, and user passwords.

3.1 Telnet client for Windows operating systems

If a Telnet client is not installed, download and install an appropriate Telnet client for your Windows

operating system.

3.2 Telnet command line interface

3.2.1 Initiating a Telnet session

This procedure shows how to initiate a Telnet session from a PC to access the Telnet services provided by

the printer. Use the following instructions to issue Telnet commands.

1. Identify the IP address of your printer. (See Section 4.13.1 Accessing the IP address of your printer.)

2. Initiate a Telnet session from a DOS window on your PC. At the DOS prompt, enter

telnet [IP Address]

For example: C:\>telnet 10.1.210.240.

nAll Telnet responses from the printer are displayed in the Telnet session on the PC.

nAll commands entered are sent to the Telnet client in the printer.

nEnter “help” or “?” to get an on-window list of supported Telnet commands.

July 2019 9

3.2.2 Telnet command table

The following table describes available Telnet commands.

Note: You can enter partial full-word commands, the printer responds with additional help. For example,

you can enter “list”, and the printer responds with all subcommands to the list command.

Telnet Command Command Purpose Command Format

? Display help for Telnet commands. ?

help

reset Reset the Ethernet interface for the Printer/Encoder. reset

ping Send a ping command to another IP address as a

test of the Ethernet interface.

ping <IPADDR>

diff Display all differences between current and stored

network settings.

list diff

uptime Display how long since the interface was last reset. list uptime

sysinfo Display information about the printer (i.e., model,

label, contact, location, Firmware version and date,

and serial number).

list sysinfo

ribbon Display information about the installed Ribbon in the

printer.

list ribbon

net Display information about the current network

settings of the Ethernet interface.

list net

stored net Display information about the stored network

settings of the Ethernet interface.

list stored net

default net Display information about the default network

settings of the Ethernet interface.

list default net

User Display information about the defined User names

and their type (root or guest privileges).

list User

lpq Display information about print jobs and their

settings.

list lpq

Printer Display information about the printer (i.e., model

number, Firmware version and serial number).

list printer

Printer sm Display information about the secure mark settings

of the printer.

list printer sm

10 July 2019

Telnet server L001675, 1.2

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