HearthStone TUCSON Guía de solución de problemas

Owner’s Manual & Installation Guide

for the Tucson (8700) GAS-FIRED

DIRECT-VENT HEATER

READ THIS OWNER’S

MANUAL

Operate and maintain this gas heater

according to this instruction manual.

Read This Manual In Its Entirety.

WARNING: If the information in these

instructions is not followed exactly, a fire or

explosion may result causing property damage,

personal injury or loss of life.

Do not store or use gasoline or other flammable

vapors and liquids in the vicinity of this or any

other appliance.

WHAT TO DO IF YOU SMELL GAS:

•Do not try to light any appliance.

•Do not touch electrical switches; do not use

the phone in your building.

•Immediately call your gas supplier from a

neighbors phone. Follow your gas suppliers

instructions.

•If you cannot reach your gas supplier, call the

fire department.

A qualified installer, service agency or gas supplier

must perform installation and service.

AVERTISSEMENT: Assurez-vous de bien

suivre les instructions donné dans cette notice

pour réduire au minimum le risque d’incendie

ou pour éviter tout dommage matéeriel, toute

blessure ou la mort.

Ne pas entresposer ni utiliser d’essence ni d’autre

vaperurs ou liquides inflammables dans le

voisinage

de cet apprareil ou de tout autre appareil.

QUE FAIRE SI VOUS SENTEZ UNE ODEUR

DE GAZ:

•Ne pas tenter d’allumer d’appareil.

•Ne touchez à aucun interrupteur. Ne pas vous

servir des téléphones se trouvant dans le

batiment où vous vous trouvez.

•Appelez immédiatement votre fournisseur de

gaz depuis un voisin. Suivez les instructions

du fournisseur.

•Si vous ne pouvez rejoindre le fournisseur de

gaz, appelez le service dos incendies.

L’installation et service doit être exécuté par un

qualifié installer, agence de service ou le

fournisseur de gaz.

6400-40432

Model #8700

05-22-03

HearthStone Quality Home Heating Products Inc Tucson Model #8700

HearthStone

Quality Home Heating Products

317 Stafford Avenue,

Morrisville, Vermont 05661

E-Mail: [email protected]

HearthStone Quality Home Heating Products Inc Tucson Model #8700

INFORMATION SHEET

Record, on this page, all relevant information concerning the purchase, installation, and maintenance

of your TUCSON Gas-Fired Direct-Vent heater. This information will facilitate servicing, purchase of

replacement parts, and warranty claims (if necessary). Keep your original receipt in a safe place as

proof of purchase.

Serial Number:

Fuel type (check one) Natural Gas Liquid Propane

Sold by:

Phone: Date of Purchase:

Installed by:

Phone: Date of Installation:

Gas Supplier:

Phone:

Read this Owner’s Manual before installing or operating the TUCSON heater. Retain this manual for future

reference.

SERVICE RECORD

Date Who Performed Work Work Performed Notes:

WHAT WHEN WHAT WHEN

Firebox Cleaning............. annually Door Gasket.................... Replacement as needed

Glass Cleaning................ as needed

HearthStone Quality Home Heating Products Inc Tucson Model #8700

INTRODUCTION

Congratulations on your purchase of a

Tucson Gas-Fired Direct-Vent heater. The

Tucson, by HearthStone, incorporates the

latest in balanced vent gas technology,

which will provide you with clean, efficient

heat for years to come. The combination of

natural stones and cast iron gives the Tucson

a pleasing look that can be maintained with

minimum care.

The Tucson will provide you with years of

practical and convenient service. However,

as with any gas appliance, the unit must be

properly and safely installed and maintained

by qualified service personnel to ensure safe

and trouble-free operation.

Your Tucson is equipped with a standard

pilot which:

1. generates a milli-volt signal that

powers the wall-mounted thermostat

and;

2. lights the main burner when the

thermostat calls for heat.

This unit is equipped with an On/Off/T’stat

switch and a variable output control. The

variable output control is located on the gas

control valve. It allows you to vary the heat

output, along with the flame height to suit

personal taste. Heat output can be reduced

{set to “LOW”} during the Fall and Spring,

when the need for heat is reduced and

increased {set to “HIGH” during Winter

months, when the need for heat is the

greatest.

A wall-mounted thermostat is provided by

HearthStone. Regardless of how you set the

variable output control, when the optional

thermostat has been installed and the

On/Off/T’stat switch is set to “T’stat”, the

wall-mounted thermostat will control the

on/off cycling of the unit. At any time, you

can override the thermostat with the

On/Off/T’stat switch by setting it to “ON”

or “OFF”.

The Unit can also be equipped with an

optional blower fan, Kit which turns on and

off independently of the burner flames.

When the switch, which allows you to turn

the fan on or off and control the speed of the

fan to suit your needs, is set to “High” or

“Lo”, the fan will automatically turn on

when the stove is hot and cycle off when the

unit is no longer hot.

Also available are two different optional

remote controls. Both of the remote controls

are capable of turning the unit on and off.

One of the optional remotes also allows you

to control the temperature of the stove from

anywhere in the vicinity of the unit. If “ON”

& “OFF” are the only controls required, Kit

# 90-56912 can be used. If you would like to

control the temperature via the remote

control, use Kit # 90-56914.

READ THIS OWNER’S MANUAL

Operate and maintain this gas heater

according to the instructions in this manual.

Read this manual in its entirety. This

manual has two sections, the first section is

for the OPERATOR, and the second section is

for the QUALIFIED SERVICE PERSONNEL only.

HEATER MUST BE INSTALLED

AND MAINTAINED BY QUALIFIED

SERVICE PERSONNEL

Verify the gas connections and venting

systems with requirements of local, regional

or national installation codes. Qualified

service personnel must inspect the gas heater

before use and at least annually.

HearthStone Quality Home Heating Products Inc Tucson Model #8700

TABLE OF CONTENTS

READ THIS OWNER’S MANUAL........1

INTRODUCTION...........................................4

SAFETY INFORMATION...............................5

FIRE HAZARD........................................... 6

SHOCK HAZARD...................................... 6

MUST BE VENTED TO THE OUTSIDE ......... 6

SERVICE CAUTION ................................... 6

HOT SURFACES ........................................ 6

CERAMIC FIBER LOG SAFETY

INFORMATION.......................................... 7

SPECIFICATIONS:.................................9

OWNER’S INFORMATION..........................10

ROUTINE MAINTENANCE AND CARE.......10

FIREBOX, PILOT, & BURNER TUBES .......11

INSTALLER’S INFORMATION ....................13

UNPACK AND INSPECT FOR DAMAGE ..... 14

VENTING INFORMATION...........................18

ELECTRICAL CONNECTIONS ....................26

GAS SUPPLY & CONNECTIONS.................28

LOG PLACEMENT .....................................29

LIGHTING THE UNIT FOR THE FIRST TIME

...................................................................31

INITIAL ADJUSTMENTS.............................32

MAINTENANCE AND CARE........................36

PARTS LISTS .............................................38

SAFETY INFORMATION

Your Tucson is a very attractive and

extremely efficient, utilizing today’s best

technologies. By following a few simple

safety precautions and by performing minimal

maintenance, the unit will remain appealing

while providing years of quality performance.

The installation must conform to local codes

or, in the absences of local codes, the current

National Fuel Gas Code, ANSI Z223.1 (NFPA

54) or CAN/CGA B149 Installation Code.

(Installer l’appareil selon les codes ou

réglements locaux, ou, en l’absence de tells

réglements, selon les Codes d’installation

CAN/CGA B149.)

Do not use this appliance if any part has been

under water. Immediately call a qualified

service technician to inspect the heater and to

replace any part of the control system and gas

control that has been under water. (Ne pas se

servir de cet appareil s’il a été plongé dans

l’eau, complétement ou en partie. Appeler un

technicien qualifié pour inspector l’appareil et

remplacer toute partie du systéme de contrôle

et toute commande qui ont été plunges dans

l’lau.)

During the first few hours of operation the

appliance may produce a slight smoke and/or

odor. This is normal during the first several

burns. During the initial burn, open a

window(s) to assist in the removal of the

smoke/odor. If the logs appear to smoke, turn

›

WARNING:

A qualified service technician should do

installation and repair. A qualified

service technician should inspect the

appliance befor

e use and at least annually.

More frequent cleaning may be required

due to excessive lint from carpeting,

bedding material, etc. It is imperative that

control compartments, burners, and

circulating air passages of the appliance

are kept clean and free of

obstructions.

(S’assurer que le brûleur et le

compartiment des commandes sont

propres. Voir les instructions

d’installation et d’utilisation qui

accompagnent l’appareil.)

HearthStone Quality Home Heating Products Inc Tucson Model #8700

the heater off and call a qualified service

technician.

The appliance and its individual shutoff valve

must be disconnected from the gas supply

piping system during any pressure testing of

that system at test pressures in excess of ½

psig. (3.5k Pa). The appliance must be isolated

from the gas supply piping system by closing

its individual manual shutoff valve during any

pressure testing of the gas supply piping

system at test pressures equal to or less than ½

psig (3.5k Pa).

FIRE HAZARD

Do not store or use gasoline or other

flammable vapors or liquids in the vicinity

of this appliance. The Tucson should be

located out of traffic and away from

furniture, draperies, clothing, and flammable

material.

SHOCK HAZARD

(When equipped with an optional blower)

This appliance is equipped with a three-prong

(grounding) plug for protection against shock

hazard and should be plugged directly into a

properly grounded three-prong receptacle. Do

not cut or remove the grounding prong from the

plug.

MUST BE VENTED TO THE

OUTSIDE

Never vent the gas heater to other rooms or

buildings. This gas appliance must not be

connected to a chimney flue serving a

separate solid-fuel burning appliance.

SERVICE CAUTION

If you believe your Tucson is not, in any

way, performing properly, immediately

discontinue operation until the unit has been

inspected and approved by qualified service

personnel. Prior to servicing the unit, turn

the valve control knob clockwise to “OFF”.

The unit should be cool prior to servicing

and cleaning. Any safety screen, guard, or

component removed during servicing should

be replaced prior to operation. Use of any

components not supplied by HearthStone on

the stove voids all warranties. Do not

substitute components.

HOT SURFACES

Certain exposed surfaces of the Tucson will

reach high temperatures during normal

operation. Clearances to combustibles must

be maintained, as specified in the “Clearances

To Combustibles” section of this manual. Due

to high temperatures the appliance should

be located out of traffic and away from

furniture, draperies, clothing and

flammable materials. Children and adults

should be alerted to the hazards of high

surface temperatures and should stay away

to avoid burns to skin or clothing ignition.

Young children should be carefully

supervised when in the same room as the

appliance. Clothing or other flammable

material should not be placed on or near

the appliance. (Surveille les enfants. Garder

les vêtements, les meubles, l’essence ou autres

liquides à vapeur inflammables lin de

l’appareil.) Clean the area around, under, and

behind the unit on a regular basis to prevent

the accumulation of dust and lint.

NEVER BURN PAPER, WOOD OR

OTHER MATERIALS

This gas heater is designed to burn natural

gas or liquid propane (LP). Never burn any

fuel not intended for use with this unit.

WARNING

This gas appliance must not be connected to

a chimney flue serving a separate solid-fuel

burning appliance

HearthStone Quality Home Heating Products Inc Tucson Model #8700

›WARNING: DO NOT OPERATE THE APPLIANCE WITH THE FRONT GLASS

REMOVED,CRACKEDORBROKEN. REPLACEMENTOF GLASS SHOULDBE DONE BY

A LICENSED OR QUALIFIED SERVICE PERSON. ONLY OPEN FRONT FOR ROUTINE

SERVICE. DO NOT SLAM OR STRIKE GLASS.

CERAMIC FIBER LOG SAFETY

INFORMATION

If the decorative ceramic log material

supplied with the Tucson is damaged or

missing, it must be replaced with the same,

approved replacement parts supplied by the

manufacturer. These components affect the

combustion quality and safety of the heater.

Do not replace fiber ceramic logs with

unapproved ceramic logs or any other

material.

Always wear gloves and safety goggles

while handling the log set and ember

strip.

!ELECTRICAL HAZARD!

When the optional blower kit is installed, the

Tucson must be electrically grounded in

accordance with local codes, or in the

absence of local codes, with the National

Electrical Code, ANSI.NFPA 70 in the U.S.

or CSA C22.1 Canadian Electrical Code in

Canada. The Tucson fan accessory is

equipped with two blower fans. The three-

prong grounded plug must be plugged

directly into a properly grounded three-

prong receptacle. Do not cut or remove the

grounding prong from the plug or otherwise

attempt to circumvent the grounding

protection provided with the unit.

DO NOT LIGHT PILOT OR MAIN

BURNERS BY HAND

The standing pilot light equipped on this gas

heater is lit by using a piezoelectric spark

generator as described elsewhere in this

manual. Never attempt to light the pilot or

main burners by hand with a match or

lighter. If, after repeated attempts, the pilot

light fails to light, discontinue operation,

turn off the gas at the gas control valve, and

immediately contact qualified service

personnel for assistance.

Certified for use by:

Board of State Examiners of Plumbers and Gasfitters

100 Cambridge Street, Room 1511

Boston, Massachusetts

02202

HearthStone Quality Home Heating Products Inc Tucson Model #8700

MOBILE HOME INSTALLATIONS

This appliance may be installed in an

aftermarket, permanently located,

manufactured (mobile) home, where not

prohibited by local codes.

This appliance is only for use with the

type(s) of gas indicated on the rating plate.

This appliance is not convertible for use

with other gases, unless a certified kit is

used.

(Cet appareil peut être installé dans un

maison préfabriquée (mobile) déjá installée

á demeure si les réglements locaux le

permettent.

Cet appareil doit être atilisé uniquement

avec les types de gas indiqués sur la plaque

signalétique. Ne pas l’utiliser avec d’autres

gas sauf si un kited conversion certifié est

installé. )

SERVICE CAUTION

Any shield, door, or safety screen

component removed for servicing will be

replaced prior to operating. If you believe

your Tucson is not performing properly in

any way what so ever, immediately

discontinue operation until the unit has been

inspected by qualified service personnel.

Always shut off the gas and electricity to the

stove while servicing. Make sure the unit is

not hot when servicing or cleaning. Use of

any components not supplied by

HearthStone on the stove or vent system

voids all warranties. Do not substitute

components.

HearthStone Quality Home Heating Products Inc Tucson Model #8700

SPECIFICATIONS:

LISTED: DIRECT-VENT GAS HEATER

Listed: Gas-Fired Direct-Vent Fireplace Heater

Model: Tucson Direct-Vent Gas Fireplace Heater

Testing Agency: Intertek Testing Services NA Inc. (ITS)

Tested to: ANSI Z21.88-1998, CSA 2.33-M98, CAN/CGA2.17

Certified for Canada

Approved for

Mobile Home Installation (see page 7)

Figure 1: Tucson Dimensions

NG LP

Input rating (Btu/hr) 0-1370 m 26,000

26,000

Maximum output (Btu/hr) 0-1370 m 19,000

19,700

Minimum input rating (Btu/hr) 14,500

14,500

Orifice size DMS 0-1370 m 40 53

Man. pressure-HI setting (in.w.c./kPa) 3.5/0.87

10.0/2.48

Man. pressure-LO setting (in.w.c./kPa) 1.2/0.30

3.3/0.80

Inlet pressure-Lo (in.w.c./kPa) 5.0/1.24

11.0/2.88

HearthStone Quality Home Heating Products Inc Tucson Model #8700

OWNER’S INFORMATION

The installation must conform with local

codes or, in the absences of local codes, the

current National Fuel Gas Code, ANSI Z223.1

(NFPA 54) or CAN/CGA B149 Installation

Code. (Installer l’appareil selon les codes ou

règlements locaux, ou, en l’absence de tels

règlements, selon les Codes d’installation

CAN/CGA-B149.)Do not use this appliance

if any part has been under water.

Immediately call a qualified service

technician to inspect the heater and to

replace any part of the control system and

gas control that has been under water. (Ne

pas se servir de cet appareil s’il a été plongé

dans l’eau, complètement ou en partie.

Appeler un technicien qualifié pour inspector

l’appareil et remplacer toute partie du système

de contrôle et toute commande qui ont été

plongés dans l’lau.)

DAILY OPERATION

The Tucson gas-fired heater is easily

operated by the homeowner once installed

and adjusted by qualified service personnel.

The unit is controlled via the wall-mounted

thermostat during the heating season. Set the

thermostat to the desired room temperature

and the unit will cycle on and off as

required. By adjusting the variable output

control located on the gas control valve, the

rate of heat output can be varied to meet the

heating requirements of the season.

Choosing a low flame setting will result in

longer burn cycles at a reduced output, while

choosing a high flame setting will result in a

shorter, hotter burn cycle. Through trial and

error, the homeowner can select the

optimum flame size for their setting and

application.

During the summer non-heating season,

switch the wall thermostat to “OFF”, and

turn off the pilot. This will improve the

overall efficiency of the unit as the heat

from the pilot is wasted. When putting the

unit back into service, follow the lighting

instructions described on page 31.

When the unit is first lit, especially when

cool, it is normal to experience some

condensation on the inside of the window

glass. This condensation will burn off within

the first few minutes of operation. If

continuous condensation on the window

glass or dripping water from any part of the

unit or venting system (chimney) is noted,

immediately discontinue operation of the

unit and contact qualified service personnel.

ROUTINE MAINTENANCE

AND CARE

The Tucson requires minimal routine

maintenance and care. The unit should

always be cool and off when being cleaned.

CLEANING

›WARNING: Do not clean the unit

when hot. The unit should receive

regular cleaning on, under, and around

the stove to prevent the buildup of dust

and lint. The exterior surfaces of the unit

can be cleaned using soap, water, and a

soft cloth. Do not use abrasive or

chemical cleaners and take care not to

scratch the glass or enamel finish (if so

equipped) when cleaning the unit. The

use of chemical wax based cleaners or

polishes are not recommended due to the

potential for discoloration or the enamel

when the residue of the cleaners or

polishes is exposed to heat.

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