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H a r v a r d A p p a r a t u s P u m p '11' P l u s S y r i n g e P u m p
Publication 5411-001-REV-E
General Informat on
Serial Number
All inquires concerning our product should refer to the serial number of the unit.
Serial numbers are located on the rear of the chassis.
Calibration
All syringe pumps are designed and manufactured to meet their performance spec-
ifications at all rated voltages and frequencies. A calibration certificate is available
upon request. Contact customer service for details and pricing.
Warranty
Harvard Apparatus warranties this instrument for a period of two years from date
of purchase. At its option, Harvard Apparatus will repair or replace the unit if it is
found to be defective as to workmanship or material.
This warranty does not extend to damage resulting from misuse, neglect or abuse,
normal wear and tear, or accident.
This warranty extends only to the original customer purchaser.
IN NO EVENT SHALL HARVARD APPARAT S BE LIABLE FOR INCI-
DENTAL OR CONSEQ ENTIAL DAMAGES. Some states do not allow exclu-
sion or limitation of incidental or consequential damages so the above limitation or
exclusion may not apply to you. THERE ARE NO IMPLIED WARRANTIES OF
MERCHANTABILITY, OR FITNESS FOR A PARTIC LAR SE, OR OF
ANY OTHER NAT RE. Some states do not allow this limitation on an implied
warranty, so the above limitation may not apply to you.
If a defect arises within the two-year warranty period, promptly contact your local
distributor or Harvard Apparatus, 84 October Hill Road Holliston,
Massachusetts 01746-1388 using our toll free number 1-800-272-2775 (valid
only in the U.S., outside U.S. call 508-893-8999). Goods will not be accepted for
return unless an RMA (returned materials authorization) number has been issued
by our customer service department. The customer is responsible for shipping
charges. Please allow a reasonable period of time for completion of repairs, replace-
ment and return. If the unit is replaced, the replacement unit is covered only for the
remainder of the original warranty period dating from the purchase of the original
device.
This warranty gives you specific rights, and you may also have other rights which
vary from state to state.
Repair Facilities and Parts
Harvard Apparatus stocks replacement and repair parts. When ordering, please
describe parts as completely as possible, preferably using our part numbers. If prac-
tical, enclose a sample or drawing. We offer a complete reconditioning service.
CAUTION
This pump is not registered with the DA and is
not for clinical use on human or veterinary
patients. It is intended for research use only.