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Installation Guide | www.hanleyledsolutions.com | 800.542.9941
Warranty
Cautions
Troubleshooting
Model No. Warranty Period
HPEB-2S24 · HPEB-2S30 · HPEB-2S36 · HPEB-2S42 · HPEB-2S48 · HPEB-2S60 · HPEB-2S64
· HPEB-2S72 · HPEB-2S84 · HPEB-2S96 · HPEB-2S108 · HPEB-2S117 · HPEB-2S120
5 year (product), 5 year (labor)
Note: Above warranty period is only for products which are used inside of waterproof light box, and valid only when used
as a system with HanleyLED Premium Power Supplies.
Cautions for installation and use:
- Make sure the installing surface is clean and suitable for sticking prior to installation
- Inadequately connecting the‘+’and‘-’of module to those of power supply output might ruin your product
- Full attention should be paid to wire polarity when connecting two or more strings of the product during installation
- The maximum cascade length is 142inch[3600mm]; not recommended to exceed this cascading length
- Standard operating temperature: -40° to 60°C
Cautions for selection of other parts:
- Please ensure that the output voltage of using power supply is DC (24±5%)V, and the rated power supply is recommended to underload by 20%.
(HanleyLED “PPS5” and“PPSEM”Power Supplies can be loaded to 100% if absolutely needed with no eect to warranty)
- During installation, please ask qualied person to count and select the suitable cable according to the diameter and length of wire when
the connecting cable needs to be extended, otherwise, low input voltage to product may occur, or re hazard due to overheated cable
- Prohibited to use any acid or alkaline glue to x this product
Malfunction & Solutions
Malfunctions Possible Causes Solutions
All LEDs
do not work
The power supply did not connect to
power grid Power on
No electricity due to short-circuit of
external power supply. Remove the malfunction caused by short-circuit, power on again
The wires of the bar connect to power
supply output reversely Check the connection and ensure the wires are connected correctly
Part of LEDs
do not work
Part of power supplies do not have output Check the power supply system
Part of the bar wires have malfunction
Brightness of LEDs
is weak or uneven
0verloaded power supply Replace it with higher power supply
The power loss of power circuit is huge or
the power loss to each existing circuit
Ensure working voltage of bars is within ±5%V of rated voltage.
(1.Shorten the length of wires between the rst bar and power
supply or replace with wires with bigger diameter; 2. Ensure the
cascading qty of string is less than or equal to the allowed maximum
cascading qty, and each bar cascading qty is well-balanced.)
Too many bars in series/cascade Lessen the cascading qty for bar and ensure the qty for each
electrical circuit is within the maximum cascading qty
LEDs are blinking Poor wiring connections Check all wiring connections immediately
Failures in power supply Replace power supply
WARNING – Risk of re or electric shock. LED Retrot Kit installation requires knowledge of sign electrical systems. If not qualied, do not attempt installation.
Contact a qualied electrician.
WARNING – Risk of re or electric shock. Install this kit only in host signs that have been identied in the installation instructions and where the input rating of the
retrot kit does not exceed the input rating of the sign
WARNING – Risk of re or electric shock. Installation of this LED retrot kit may involve drilling or punching of holes into the structure of the sign. Check for
enclosed wiring and components to avoid damage to wiring and electrical parts.
WARNING – To prevent wiring damage or abrasion, do not expose wiring to edges of sheet metal or other sharp objects.
Do not make or alter any open holes in an enclosure of wiring or electrical components during kit installation.
Only those open holes indicated in the photographs and/or drawings may be made or altered as a result of kit installation.
Repair and seal any unused openings in the electrical enclosure. Openings greater than 12.7 mm (1/2 in.) diameter require a metal patch secured by screws or
rivets and caulked with non-hardening caulk. Smaller openings may be sealed with non-hardening caulk.