GRASS VALLEY T2 Manual de instrucciones
Release Notes
Software Version 1.31 (January 2011)
www.grassvalley.com
T2
INTELLIGENT DIGITAL DISK RECORDER
Grass Valley Product Support
For technical assistance, to check on the status of a question, or to report a new
issue, contact Grass Valley Product Support via e-mail, the Web, or by phone or fax.
Web Technical Support
To access support information on the Web, visit the product support Web page on
the Grass Valley Web site. You can download software or find solutions to problems
by searching our Frequently Asked Questions (FAQ) database.
World Wide Web: http://www.grassvalley.com/support/
Global Technical Support e-mail address: gvtechsupport@grassvalley.com
EMEA Technical Support e-mail address: desktop.support.de@grassvalley.com
UK Technical Support e-mail address: desktop.support.emea@grassvalley.com
Phone Support
Use the following information to contact product support by phone during business
hours. After hours phone support is available for warranty and contract customers.
United States (800) 547-8949 (Toll Free)
Latin America (800) 547-8949 (Toll Free)
Europe, Africa & Middle East +49 2602 1069 100
UK +44 (0) 1189 230 ext 416 or 427
Canada (800) 547-8949 (Toll Free)
China +86 106615 9450
Hong Kong +852 2531 3058
Singapore +656379 1390
Australia +61 1300 721 495
Authorized Support Representative
To locate the support representative for your country, visit the Product Support Web
page on the Grass Valley Web site: www.grassvalley.com/support.
Operational Considerations
Use the following information in your operational planning for the T2 iDDR.
Using a VGA monitor
A VGA monitor can be connected to the T2 for workstation mode use. Do not connect
or disconnect the monitor while the T2 is turned on, or the T2 might restart
unexpectedly.
Using USB devices
The USB connectors can be used to connect a USB drive, mouse, keyboard, or other
USB device. Do not plug or unplug these devices while the T2 is being used for
recording or playout.
Using the IEEE1394 FireWire port
The IEEE1394 FireWire port can ONLY be used to connect storage devices. DV or HDV
equipment CANNOT be connected to this port. If these are connected, the Windows
Hardware wizard will start. Cancel the wizard and disconnect the equipment
immediately.
Connecting a storage device for export
The T2 cannot export clips to any storage device which is formatted with a FAT32 file
system if the clip file size is over 4GB (a warning message will appear on the T2). To
overcome this, use NTFS-formatted storage devices. The T2 does not support other
file systems (e.g. HPFS, Linux).
Anti-virus software
You cannot install anti-virus software on the T2. It is good practice to not connect it to
the internet and to make sure that any DVD media, USB or FireWire device connected
to the T2 has been virus-scanned prior to connecting it.
Importing/Exporting data during recording or playback
Importing or exporting data via USB, IEEE1394 (FireWire) or FTP while using all 3
channels simultaneously in Full HD may affect Recording and Playback. We strongly
recommend not using the transfer function while all 3 channels are in use.
Update History
The following issues are fixed in this version.
An error occurs when recorded clip is exported to USB storage
Description An error occurred when a clip recorded via DVI was exported to USB
storage.
Transfer error occurs during MXF export
Description Transfer error occurred during MXF export.
Cannot capture ancillary data
Description T2 could not capture ancillary data.
T2 unexpectedly quits if MXF export job is cancelled
Description If a long duration AVI was being exported to MXF and it was cancelled, the
T2 unexpectedly quit.
T2 unexpectedly quits if current bin is changed
Description If a folder which contains a playlist was chosen to change the current bin,
the T2 would unexpectedly quit (only occurred in Front Panel mode).
Some operations cannot be applied to an R1 clip
Description Following operations could not be applied:
- Renaming clip via tapping text box
- Unloading menu
- Renaming menu
- Opening menu property
Cannot load 23.98p clip if 23.98PsF reference is input
Description A 23.98p clip cannot be loaded if a 23.98PsF reference signal is present.
TheT2 cannot then be operated until the reference cable is disconnected.
MXF export continues even if destination has no free space
Description MXF export continues even after destination drive has no free space.
Export status is reported as “100%” but the saved MXF file is incomplete.
Clip Property cannot be scrolled in Front Panel mode
Description If a VGA monitor was not connected to the T2, clip property could not be
scrolled to the bottom in Front Panel mode.
Known Issues
T2 freezes if synchronized playback and FTP transfer are performed at the
same time
Description T2 freezes if synchronized playback of long duration XDCAM DV clips and
FTP transfer are carried out at the same time.
Workaround Pause FTP transfer during playback.
“Out of Memory” error occurs when loading background job at the same time
as playing back
Description “Out of Memory” error occurs if following are launched at the same time:
- Synchronized playback of P1/P2 clips
- FTP download of multiple files (approx. 100 files)
- Transcoding multiple files (approx. 100 files)
Workaround Pause FTP transfer and do not attempt transcoding while playing back.
T2 unexpectedly quits if multiple files are exported to MXF
Description T2 unexpectedly quits if multiple long duration clips (30min or longer per
clip) are exported to MXF.
Workaround None
Audio is cut off when switching to next clip in playlist
Description Audio is cut off when switching to next clip in the playlist.
Workaround None
An error occurs when recorded clip is exported to USB storage
Description An error occurs when a clip which is recorded via DVI is exported to USB
storage.
Workaround None
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