Grandstream Networks GXP2135 Manual de usuario

Grandstream GXP2135 Handset Overview

Message Waing Indicator

Line/Mul-Purpose Keys

Navigaon Keys

So Keys

Headset Toggle

Conference

Speaker

Hold

Volume

Messages

Contacts

Transfer

Send

Mute

Menu/OK Key

Quick Start Guide - Grandstream GXP2135

Phone View

The main screen will display the extension name, number

and the current me.

Call View

If your phone has one or more calls acve, they will be

displayed on the screen.

To move between acve calls, press the line key that is

associated with the call. If there are mulple calls, pressing

a line key will automacally place the previous call on hold.

Incoming Call Display

Placing Calls

To place a call, either:

1. Pick up the handset, enter the phone number, and

press the Send buon or Dial so key

2. Press the speaker buon, enter the phone

number, and press the Send buon or Dial so

key

3. Acvate the headset by pressing the Headset

toggle buon to on, press the call control buon on the

headset, enter the phone number, and press the Send

’ buon or Dial so key

4. Press an available line key, enter the phone number,

and press the Send buon or Dial so key

Redial

1. Take the phone o-hook, press the Send buon,

scroll to the number you wish to dial, and press the Dial

so key

2. To redial the last number called, press the .. (more) so

key followed by the Redial so key

Answering Calls

To answer a call, either pick up the handset receiver, press

the Speakerphone buon, press the Headset

buon, or press the Answer so key.

Ending Calls

To end a call, hang up the handset, press the Speaker

buon, press the call control buon on the headset, or

press the End Call so key.

To end a call that was placed on hold, press the line key for

the caller that is on hold, followed by the End Call so key.

Contact Directory

To view your Directory, press the Contacts buon, or

press the Menu buon, scroll to Contacts, press the Menu

buon again, and select Local Phonebook.

To add a contact, press the Menu buon, scroll to the

Contacts, press the Menu buon again, and select Local

Phonebook. Press the New so key. Enter the contact

informaon and press Save.

To delete a contact, press the Menu buon, scroll to the

Contacts, and press the Menu buon again. Select Local

Phonebook, and scroll to the contact that you would like to

delete. Press the Delete so key followed by YES to conrm

the deleon.

Mung the Microphone

During a call, press the Mute buon so that the

other party cannot hear you. To disable Mute, press the

Mute buon again.

Adjusng Volume

To change the call volume, press the Volume

buon while on a call.

To change the ringer volume, press the Volume

buon while the phone is either in an idle state or ringing.

Quick Start Guide - Grandstream GXP2135

Blind Transfer

During an acve call, press the Transfer buon or

the Transfer so key and enter the extension number of the

person you want to transfer the call to, followed by Blind-

Trnf or Send

Aended Transfer

During an acve call, press the Transfer buon and

enter the extension number of the person you want to

transfer the call to, then select the .. So key followed by

AnTrnf. If the recipient accepts the call press the Transfer

so key.

Call Park

During an acve call, press a Park buon, OR enter *5 and

listen for the call park posion. To unpark the call, press the

Park buon again OR enter the call park posion number

followed by the Dial so key.

Place a Call on Hold

During an acve call, press the Hold buon. To

resume the call, press the Hold buon again or press

the ashing line key of the call you wish to take o hold.

Do Not Disturb

Press the Mute/Do Not Disturb buon.

Page all Phones Only

Dial 77007, press Send .

Page Overhead Only

Dial 77009, press Send .

Page all Phones and Overhead

Press the Page so key.

Page an Extension

Dial 6xxxx (xxxx=4-digit extension) or 60xxx (xxx=3-digit

extension), press Send .

Zone Paging

Dial 7800x (x being the page zone).

Answer Ringing Extension from a Dierent

Handset

Dial 4xxx (xxx=ringing extension).

Call Queue Agent Login/Logout

Dial 88008, press Send .

Send Call Directly to Voicemail

Press the Transfer buon, enter 31xxx

(xxx=extension), and press the Transfer buon.

Manage Voicemail from Another Handset

Dial 21xxx (xxx=extension), Send .

Leave Voicemail Directly at Another Handset

Dial 31xxx (xxx=extension), Send .

Retrieve Voicemail

Press the Messages buon and follow the prompts.

Record Unavailable Message

Press the Messages buon, select opon 0, then

opon 1, and follow the prompts.

Three-way Conference Call

During an acve call, press the Conference buon,

and dial the third party number followed by the Send

buon or Dial so key. When the third party answers, press

the ConfCall so key to begin the three-way conference.

To hold the conference, press the Hold buon. To

resume the conference, press the Reconf so key.

Conference Bridge

Dial 88001, press Send .

Hot Desking/Hoteling

Dial 87xxx (xxx=extension), press Send .

Viewing Call Lists

Press the History so key on the home screen to access the

call history. A label at the top of the screen idenes the

type of call, from All calls to Answered, Dialed, Missed, or

Transferred calls only. Use the navigaon arrow keys to

scroll vercally and horizontally through the lists.

Forward All Calls

Press the .. (more) so key followed by the ForwardAll so

key. Enter the extension or telephone number where you

would like calls forwarded to and press the Ok so key. To

cancel call forwarding, press the .. (more) so key, followed

by the CancelFwd so key.

Dial Codes

Enter the code (and extension where applicable) followed

by the Dial or Send so key. Except where noted, the xxx in

all codes below represents a 3-digit extension number.

611 – NEWT Support

911 - Emergency

38000 – Manage alternate dial sequence (Alt DS)

77007 – Page all phones only

77008 – Page all phones and overhead

77009 – Page overhead only

60xxx – Page an extension

xxx – Dial an extension

5xxx – Intercom to an extension

4xxx – Answer a ringing extension from a dierent phone

88008 – Call queue agent login/logout

21xxx – Manage voicemail from another phone

31xxx – Leave voicemail at another extension

88001 – Access to conference bridge

7800x – Zone paging, if enabled (x=page zone)

89xxx – Remote call queue agent login/logout

86000 – Cell phone to Polycom handset transfer. The

extension must have the “Find me Follow me” feature

enabled.

Star Codes

The following star codes are used during an acve call. Enter

the applicable code (and extension where applicable)

followed by the Dial or Send so key. Except where noted,

the xxx in all codes below represents a 3-digit extension

number.

*6xxx – Aended transfer

*7xxx – Blind transfer

*731xxx – Voicemail transfer

*5 – Park a call. To unpark the call, press the number of the

posion where the call is parked followed by the Dial so

key.

*67 xxx-xxx-xxxx – Call blocking (xxx-xxx-xxxx=phone

number being blocked)

NEWT Support Resources

To reach NEWT Technical Support:

• Dial 611 from a NEWT PBX phone

• Call Toll Free 877-777-7118

• Email newtsupport@bernecs.ca

For access to NEWT PBX documentaon and FAQs,

remember to sign up for Customer Portal access at

s.bernecs.ca.

Quick Start Guide - Grandstream GXP2135

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