Glowworm Energy 35 Store-A Manual de usuario

The energy you need

Operating instruc-

tions

Energy

35 Store-A (H-GB)

GB, IE

Contents

2Operating instructions Energy 0020201110_00

Contents

1 Safety ............................................ 3

1.1 Action-related warnings ................. 3

1.2 Intended use .................................. 3

1.3 General safety information............. 4

2 Notes on the documentation ...... 7

2.1 Observing other applicable

documents ..................................... 7

2.2 Storing documents......................... 7

2.3 Applicability of the instructions....... 7

3 Product description..................... 7

3.1 CE label ......................................... 7

3.2 Design of the product..................... 7

3.3 Overview of the operator control

elements ........................................ 7

3.4 Description of the display............... 8

3.5 Description of button functions ...... 8

4 Operation...................................... 8

4.1 Starting up the product .................. 8

4.2 Checking the pressure in the

heating installation ......................... 8

4.3 Filling the heating installation......... 9

4.4 Selecting the operating mode ........ 9

4.5 Setting the hot water

temperature ................................... 9

4.6 Setting the heating flow

temperature ................................. 10

4.7 Frost protection............................ 10

5 Troubleshooting ........................ 11

5.1 Detecting and rectifying faults...... 11

5.2 Fault codes in the display ............ 11

6 Care and maintenance .............. 11

6.1 Maintenance ................................ 11

6.2 Caring for the product .................. 11

6.3 Checking the condensate drain

pipework and tundish................... 11

7 Decommissioning...................... 12

7.1 Temporarily decommissioning

the product................................... 12

7.2 Permanently decommissioning

the product................................... 12

8 Recycling and disposal............. 12

9 Guarantee and customer

service ........................................ 12

9.1 Guarantee.................................... 12

9.2 Customer service......................... 12

Appendix ............................................... 13

A Troubleshooting ........................ 13

Safety 1

0020201110_00 Energy Operating instructions 3

1 Safety

1.1 Action-related warnings

Classification of action-re-

lated warnings

The action-related warnings

are classified in accordance

with the severity of the pos-

sible danger using the following

warning signs and signal words:

Warning symbols and signal

words

Danger!

Imminent danger to life

or risk of severe personal

injury

Danger!

Risk of death from electric

shock

Warning.

Risk of minor personal

injury

Caution.

Risk of material or envir-

onmental damage

1.2 Intended use

There is a risk of injury or death

to the user or others, or of dam-

age to the product and other

property in the event of im-

proper use or use for which it

is not intended.

The product is intended as a

heat generator for closed cent-

ral heating installations and for

hot water generation.

Intended use includes the fol-

lowing:

–observance of the operating

instructions included for the

product and any other system

components

–compliance with all inspection

and maintenance conditions

listed in the instructions.

This product can be used by

children over eight years old

and also by persons with lim-

ited physical, sensory or mental

capabilities or insufficient exper-

ience and/or knowledge if they

are supervised or have been

provided with instructions on

how to safely use the product,

and they understand the risks

resulting from using the product.

Children must not play with the

product. Cleaning and user

maintenance work must not be

carried out by children unless

they are supervised.

Any other use that is not spe-

cified in these instructions, or

use beyond that specified in this

document shall be considered

improper use. Any direct com-

mercial or industrial use is also

deemed to be improper.

Caution.

1 Safety

4Operating instructions Energy 0020201110_00

Improper use of any kind is

prohibited.

1.3 General safety

information

1.3.1 Installation by skilled

tradesmen only

The installation, inspection,

maintenance and repair of the

product, as well as the gas ratio

settings, must only be carried

out by a competent person.

1.3.2 Danger caused by

improper operation

Improper operation may present

a danger to you and others, and

cause material damage.

▶Carefully read the enclosed

instructions and all other ap-

plicable documents, particu-

larly the "Safety" section and

the warnings.

1.3.3 Risk of death from

escaping gas

What to do if you smell gas in

the building:

▶Avoid rooms that smell of

gas.

▶If possible, open doors and

windows fully and ensure

adequate ventilation.

▶Do not use naked flames (e.g.

lighters, matches).

▶Do not smoke.

▶Do not use any electrical

switches, mains plugs, door-

bells, telephones or other

communication systems in

the building.

▶If it is safe to do so, close the

emergency control valve or

the main isolator.

▶If possible, close the gas isol-

ator cock on the product.

▶Warn other occupants in the

building by yelling or banging

on doors or walls.

▶Leave the building immedi-

ately and ensure that others

do not enter the building.

▶Notify the gas supply com-

pany or National Grid Transco

+44 (0) 800 111999 by tele-

phone from outside of the

building.

1.3.4 Risk of death due to

blocked or leaking flue

gas routes

What to do if you smell flue gas

in the property:

▶Open all accessible doors

and windows fully to provide

ventilation.

▶Switch off the product.

▶Inform a heating specialist

company.

Safety 1

0020201110_00 Energy Operating instructions 5

1.3.5 Risk of death from

escaping flue gas

If you operate the product with

an empty condensate siphon,

flue gas may escape into the

room air.

▶In order to operate the

product, ensure that the con-

densate siphon is always full.

1.3.6 Risk of death due to

explosive and flammable

materials

▶Do not use or store explosive

or flammable materials (e.g.

petrol, paper, paint) in the in-

stallation room of the product.

1.3.7 Risk of death due to lack

of safety devices

A lack of safety devices (e.g.

expansion relief valve, expan-

sion vessel) can lead to poten-

tially fatal scalding and other

injuries, e.g. due to explosions.

▶Ask a competent person

to explain how the safety

devices work and where they

are located.

1.3.8 Risk of death due

to changes to the

product or the product

environment

▶Never remove, bridge or

block the safety devices.

▶Do not alter the safety

devices in any way.

▶Do not damage or remove

any seals on components.

▶Do not make any changes:

–The product itself

–to the gas, air, water and

electricity supplies

–to the entire flue gas install-

ation

–to the entire condensate

drain system

–to the expansion relief valve

–to the drain lines

–to constructional condi-

tions that may affect the

operational reliability of the

product

1.3.9 Risk of poisoning

caused by insufficient

supply of combustion air

Conditions: Open-flued opera-

tion

▶Ensure that there is a suffi-

cient supply of combustion

air.

1.3.10 Risk of injury and

material damage due

to maintenance and

repairs carried out

incorrectly or not

carried out at all

▶Never attempt to carry out

maintenance work or repairs

on your product yourself.

1 Safety

6Operating instructions Energy 0020201110_00

▶Faults and damage should

be immediately rectified by a

competent person.

▶Adhere to the maintenance

intervals specified.

1.3.11 Risk of corrosion

damage due to

unsuitable combustion

and room air

Sprays, solvents, chlorinated

cleaning agents, paint, adhes-

ives, ammonia compounds,

dust or similar substances may

lead to corrosion on the product

and in the flue pipe.

▶Ensure that the supply of

combustion air is always free

of fluorine, chlorine, sulphur,

dust, etc.

▶Ensure that no chemical sub-

stances are stored at the in-

stallation site.

1.3.12 Cabinet-type casing

Enclosing the product in cab-

inet-type casing requires

compliance with the applicable

design instructions.

▶Do not fit the casing on the

product yourself.

▶If you require cabinet-type

casing for the product, consult

an approved heating special-

ist company.

1.3.13 Risk of material

damage caused by

frost

▶Ensure that the heating in-

stallation always remains in

operation during freezing con-

ditions and that all rooms are

sufficiently heated.

▶If you cannot ensure the op-

eration, have a competent

person drain the heating in-

stallation.

Notes on the documentation 2

0020201110_00 Energy Operating instructions 7

2 Notes on the

documentation

2.1 Observing other applicable

documents

▶You must observe all operating instruc-

tions enclosed with the system compon-

ents.

2.2 Storing documents

▶Keep this manual and all other applic-

able documents safe for future use.

2.3 Applicability of the

instructions

These instructions apply only to:

Models and article numbers

Great

Britain Ireland

Energy 35

Store-A 0010017338 0010017338

3 Product description

3.1 CE label

The CE label shows that the products

comply with the basic requirements of the

applicable directives as stated on the iden-

tification plate.

The declaration of conformity can be

viewed at the manufacturer's site.

3.2 Design of the product

1 Magnetic brief op-

erating instructions

with type desig-

nation and serial

number

2 Control elements

3.3 Overview of the operator

control elements

reset

21 3 4 5

7 8 9 10

1 Fault clearance

key

2 Red LED fault

lamp

3 Orange LED lamp

for burner opera-

tion

4 Display

5 Green LED lamp

for product opera-

tion

6 On/off button

7 Hot water temper-

ature setting but-

tons ( ) and

( )

4 Operation

8Operating instructions Energy 0020201110_00

8DHW mode

9Heating mode

10Heating flow tem-

perature buttons

( ) and

( )

3.4 Description of the display

1 Hot water temper-

ature

2 Fault symbols

3 System pres-

sure/fault

message

4 Burner operation

display

5 Heating flow tem-

perature

3.5 Description of button

functions

Button Meaning

–Selecting hot water handling

mode

–Selecting heating mode

or –Setting the hot water temperat-

ure

Setting the heating flow tem-

perature

–Reset the product

On/off –Switching the product on/off

Adjustable values flash in the display.

4 Operation

4.1 Starting up the product

4.1.1 Opening the isolator devices

Conditions: The competent person who installed

the product will explain where the isolator devices

are and how to handle them.

▶Ensure that the valves are open.

4.1.2 Switching on the product

▶Press the on/off button.

◁As soon as the product is supplied

with power, the display switches on.

After a few seconds, the product is

ready for operation.

4.2 Checking the pressure in the

heating installation

Note

When checking the pressure, there

must be no heating demand and/or

no hot water request.

1 Current filling

pressure

▶Check the filling pressure for the

product once a month.

–Recommended filling pressure: 1

… 1.5 bar (100,000 … 150,000 Pa)

◁If the filling pressure is correct, no

action needs to be taken.

▽If the filling pressure is too low, add

more water to the heating installa-

tion.

Operation 4

0020201110_00 Energy Operating instructions 9

4.3 Filling the heating installation

Caution.

Risk of material damage due

to heating water that is ex-

tremely calciferous or corros-

ive or contaminated by chem-

icals.

Unsuitable tap water damages

the seals and diaphragms,

blocks components in the

product and heating installation

through which the water flows

and causes noise.

▶Only fill the heating install-

ation with suitable heating

water.

▶In case of doubt, ask a com-

petent person for details.

Note

The competent person is respons-

ible for filling the heating installa-

tion the first time, any subsequent

top-ups and the water quality.

Of these duties, only the task of

adding water to the heating install-

ation may be undertaken by the

operator.

1. Open all radiator valves (thermostatic

radiator valves) of the heating installa-

tion.

2. Slowly open the filling cock on the un-

derside of the product in the way you

were shown by the competent person.

3. Fill with water until the required filling

pressure is reached.

–Recommended filling pressure: 1

… 1.5 bar (100,000 … 150,000 Pa)

4. Check the filling pressure in the

display.

5. Close the filling cock after filling.

4.4 Selecting the operating mode

Note

After every ignition, the product

runs in "Heating + hot water"

mode.

The button lights up when the op-

erating mode is activated.

1. Press the button to activ-

ate/deactivate hot water operating

mode.

2. Press the button to activ-

ate/deactivate heating mode.

Symbol Operating mode

+Heating + hot water

Heating only

Hot water and frost protec-

tion only

‒Absence/frost protection

4.5 Setting the hot water

temperature

Conditions: The temperature is controlled by the

boiler

▶Press the or buttons to set

the hot water temperature.

Conditions: The temperature is controlled by the

room thermostat

▶Set the hot water temperature on the

room thermostat.

Note

If you press the , or

button, the display shows .

4.5.1 Switching ECO mode on and

off

▶Set the hot water temperature.

4 Operation

10 Operating instructions Energy 0020201110_00

Conditions: Hot water temperature: < 50 ℃

–mode is shown on the display.

Conditions: Hot water temperature: ≥50 ℃

–mode is not shown on the

display.

4.6 Setting the heating flow

temperature

Applicability: Without the outside temperature

sensor, Without the room thermostat

▶Use ( ) or ( ) to set the heating

flow temperature.

Note

The competent person may

have adjusted the minimum

and maximum possible tem-

perature.

Applicability: Room thermostat

▶Use ( ) to set the heating flow

temperature to the maximum value.

▶Set the required heating temperature

at the room thermostat.

◁The actual heating flow temperat-

ure is automatically regulated by

the room thermostat.

Applicability: Outside temperature sensor

▶It is not possible to set the heating

flow temperature, even if you press

the ( ) or ( ) button.

◁The display shows the heating

flow temperature calculated by the

boiler.

◁The actual heating flow temperat-

ure is automatically regulated by

the boiler.

4.7 Frost protection

4.7.1 The product's frost protection

function

The frost protection function switches on

the boiler and the pump as soon as the

safety temperature in the heating circuit is

reached.

–Protection temperature: 12 ℃

The pump stops once the minimum wa-

ter temperature in the heating circuit is

reached.

–Minimum water temperature: 15 ℃

Once the burner ignition temperature in

the heating circuit is reached, the burner

ignites until the switch-off temperature is

reached.

–Burner ignition temperature: 7 ℃

–Burner switch-off temperature: 35 ℃

The hot water circuit (cold and hot water)

is not protected by the boiler.

Frost protection for the system can only be

guaranteed by the boiler.

A controller is required to control the tem-

perature of the system.

4.7.2 Frost protection for the

system

Note

Make sure that the product's power

supply and the gas supply are

working correctly.

Conditions: If you are away from home for several

days, Without controller

▶Select the Away from home/frost pro-

tection (→Page 9) mode.

◁Only the water pressure is visible in

the heating circuit.

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