GHP Group Pleasant Hearth PHZCI32LP Manual de usuario

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VENT-FREE FIREPLACE INSERT
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
WARNING: IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED
EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY
DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
CAUTION - FOR YOUR SAFETY
Questions, problems, missing parts? Before returning to your retailer, call our customer
service department at 1-877-447-4768, 8:00 a.m. – 4:30 p.m., CST, Monday – Friday or
WARNING: This appliance
is equipped for (Natural or Pro-
pane) gas. Field conversion is
not permitted.
- Do not store or use gasoline or other ammable vapors and Iiquids in vicinity of this or
any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the re department.
- Installation and service must be performed by a qualied installer, service agency or the
gas supplier.
This is an unvented gas-red heater. It uses air (oxygen) from the room in which it is
installed. Provisions for adequate combustion and ventilation air most be provided.
Refer to Air For Combustion and Ventilation section on page 8-10 of this manual.
This appliance may be installed in an aftermarket, permanently located manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate.
This appliance is not convertible for use with other gases.
80-10-565 - 2023-03-16
Propane
PHZCI28LP
PHZCI32LP
Natural Gas
PHZCI28NG
PHZCI32NG
ANS Z21.11.2-2019
Models:

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WARNING: Read the Installation & Operating Instructions before using this appliance.
IMPORTANT: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in possible injury to persons or a re
hazard and will void the warranty.
TABLE OF CONTENTS
Specications ...................................................................................................................................2
Important Safety Information ............................................................................................................3
Product Identication........................................................................................................................5
Product Features..............................................................................................................................7
Preparing for Installation...................................................................................................................8
Installation ...................................................................................................................................... 11
Operation........................................................................................................................................ 26
Care and Maintenance ................................................................................................................... 29
Troubleshooting..............................................................................................................................31
Replacement Parts......................................................................................................................... 34
Accessories ....................................................................................................................................35
Warranty .........................................................................................................................................37
Model PHZCI28LP Series PHZCI32LP Series
Input Rating 27,500 BTU 33,000 BTU
MIN Input Rating 25,000 BTU 29,000 BTU
Gas Type LP LP
Manifold Pressure 10’’ WC 10’’ WC
Max. Inlet Pressure 14’’ WC 14’’ WC
Min. Inlet Pressure 11’’ WC 11’’ WC
Model PHZCI28NG Series PHZCI32NG Series
Input Rating 27,500 BTU 33,000 BTU
MIN Input Rating 20,500 BTU 24,000 BTU
Gas Type NG NG
Manifold Pressure 5’’ WC 5’’ WC
Max. Inlet Pressure 14’’ WC 14’’ WC
Min. Inlet Pressure 7’’ WC 7’’ WC
SPECIFICATIONS

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IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate,
or service this heater. Improper use of this heater can cause serious injury or death from burns, re,
explosion, electrical shock, and carbon monoxide poisoning.
IMPORTANT SAFETY INFORMATION
WARNING: Installation and repair should be done by a qualied service person. The applian-
ce should be inspected before use and at least annually by a professional service person. More
frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. It is
imperative that control compartments, burners, and circulating air passageways of the appliance be
kept clean.
WARNING: Do not store or use gasoline or other ammable vapors or liquids in the vicinity of or
any other appliance.
CARBON MONOXIDE POISONING: Early signs of carbon monoxide poisoning resemble the u with
headaches, dizziness, or nausea. If you have these signs, the heater may not be working properly. Get
fresh air immediately! Have heater serviced. Some people are more affected by carbon monoxide than
others. These include pregnant women, people with heart or lung disease, people who are
anemic, those under the inuence of alcohol, and those living in high altitudes.
NATURAL AND PROPANE/LP GAS: Natural and Propane/LP gases are odorless. An odor-making
agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the gas
can fade. Gas may be present even though no odor exists. Make certain you read and understand all
warnings. Keep this manual for reference. It is your guide to operating this heater safely.
WARNING: Any change to this replace insert/heater or its controls can be dangerous.
WARNING: Do not use a blower insert, heat exchanger insert or other accessory not approved
for use with this heater.
WARNING: Children and adults should be alerted to the hazard of high surface temperature and
should stay away to avoid burns or clothing ignition.
WARNING: Heater becomes very hot when operating. Keep children and adults away from hot
surfaces to avoid burns or clothing ignition. Heater will remain hot for a time after shutoff. Allow
surfaces to cool before touching.
WARNING: Keep the appliance area clear and free from combustible materials, gasoline, and
other ammable vapors and liquids.
WARNING: Due to high temperatures, locate this appliance out of trafc and away from
furniture and draperies.
WARNING: Do not place clothing or other ammable material on or near the appliance. Never
place any objects in the heater.
WARNING: Due to high temperatures, the appliance should be located out of trafc and away
from furniture and draperies.
WARNING: Do not allow fans to blow directly into replace insert. Avoid drafts that alter burner
ame patterns.
WARNING: Carefully supervise young children when they are in the room with the heater.
WARNING: Any safety screen, guard, or barrier removed for servicing an appliance must be
replaced prior to operating the heater.
WARNING: Solid fuels are not to be used in the replace insert.

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SAFETY INFORMATION
1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is
not convertible for use with other gases.
2.
Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors.
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in your building
• immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions
• if you cannot reach your gas supplier, call the re department
4. This replace insert shall not be installed in a bedroom or bathroom.
5. Do not use this replace insert as a wood-burning replace. Use only the logs provided with the re-
place insert.
6. Do not add extra logs or ornaments such as pine cones, vermiculite or rock wool. Using these
added items can cause sooting. Do not add lava rock around base. Rock and debris could fall into the
control area of the replace insert. When servicing, always replace the screen before operating the
heater.
7. This replace insert is designed to be smokeless. If logs ever appear to smoke, turn off the
replace insert and call a qualied service person. Note: During initial operation, slight smoking could
occur due to log curing and replace insert burning manufacturing residues.
8. To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, page 29.
9. Before using furniture polish, wax, carpet cleaner or similar products, turn the replace insert off. If
heated, the vapors from these products may create a white powder residue within burner box or on
adjacent walls or furniture.
10. This replace insert needs fresh air ventilation to run properly. This replace insert has an Oxy-
gen Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the replace insert if not
enough fresh air is available. See Air for Combustion and Ventilation, page 8-10. If the replace insert
keeps shutting off, see Troubleshooting, page 31.
11. Do not run the replace insert:
• where ammable liquids or vapors are used or stored.
• under dusty conditions.
12. Do not use this replace insert to cook food or burn paper or other objects.
13. Never place any objects in the replace insert or on the logs.
14. Do not use the replace insert if any part has been under water. Immediately call a qualied service
technician to inspect the replace insert and to replace any part of the control system and any gas
control which has been under water.
15. Turn off and unplug the replace insert and let cool before servicing. Only a qualied service per-
son should service and repair the replace insert.
16. Operating the replace insert above elevations of 4,500 feet could cause pilot outage.
17.
Do not operate the replace insert if any log is broken. Do not operate the replace insert if any log is
chipped (dime-sized or larger).
18. To prevent performance problems, do not use propane/LP fuel tank of less than 100 lb. capacity.
19. Keep all air openings in front and bottom of heater clear and free of debris. This will ensure
enough air for proper combustion.
20. If heater shuts off do not relight until you have provided fresh outside air. If heater keeps shutting
off, have it serviced.
21. The installer must mechanically attach the marking supplied with the unvented replace insert
to the inside of the rebox of the solid-fuel burning replace or listed ventless rebox enclosure into
which the unvented replace insert is installed.
22. Cutting any sheet-metal from the decommissioned replace or rebox, for the installation of zero-
clearance unvented replace insert, may be necessary and is acceptable in this application.
WARNING
This product can expose you to chemicals including Benzene which is known to the State of California
to cause cancer and reproductive harm. For more information go to www.p65Warnings.ca.gov

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PRODUCT IDENTIFICATION
QUALIFIED INSTALLING AGENCY
Fig. 1 - Vent-Free Fireplace Insert
PHZCI28LP
PHZCI28NG
PHZCI32LP
PHZCI32NG
SAFETY INFORMATION
Ignitor Button
Fireplace Insert Cabinet
Control Knob
Screen
Ignitor Button
Hood
Control Knob
Standos
Standos
Standos
Standos
Standos
Fig. 1.1 - Standoffs
QTY
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Only a qualied agency should install and replace gas piping, gas utilization equipment or accesories,
and repair and equipment servicing. The term "qualied agency" means any individual, rm, corpora-
tion, or company that either in person or through a representative is engaged in and is responsible
for: a) Installing, testing, or replacing gas piping or b)Connecting, installing, testing, repairing, or ser-
vicing equipment; that is experienced in such work; that is familiar with all precautions required; and
that has complied with all the requirements of the authority having jurisdiction.
23. If the factory-built replace has no gas access hole(s) provided, an access hole of 1.5 in (37.5
mm) diameter or less may be drilled through the lower sides or bottom of the rebox in a proper work-
manlike manner. This access hole must be plugged with non- combustible insulation after the gas
supply line has been installed.
24. Refractory, glass doors, screen rails, screen mesh and solid-fuel log grates (if applicable) can be
removed from the replace before installing the unvented replace insert.
25. Smoke shelves, shields, and bafes may be removed if attached by mechanical fasteners.
26. Trim panels or surrounds shall not seal ventilation openings in the replace.

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Fig. 1.2 - PHZCI28LP/PHZCI28NG
Fig. 1.3 - PHZCI32LP/PHZCI32NG

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SAFETY PILOT
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system.
The ODS/pilot shuts off the heater if there is not enough fresh air and cuts off main burner gas in the
event of ame out.
ELECTRIC PUSH BUTTON IGNITION SYSTEM
This heater is equipped with an electronic piezo control system. This system requires
one AAA battery (provided).
MILLIVOLT CONTROL SYSTEM
The millivolt controlled heater has both ON/OFF manual controls with HI/LO adjustable settings. This
unit needs a thermostat or a wall switch for proper operation.
BLOWER KIT (OPTIONAL)
The blower kit helps to distribute the warmed air into the space more rapidly.
State of Massachusetts: The installation must be made by a licensed plumber or gas tter in the
Commonwealth of Massachusetts. Sellers of unvented propane or natural gas-red supplemental
room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.
In the State of Massachusetts, unvented propane or natural gas-red space heaters shall
be prohibited in bedrooms and bathrooms.
In the State of Massachusetts the gas cock must be a T-handle type. The State of
Massachusetts requires that a exible appliance connector cannot exceed three feet in
length.
LOCAL CODES
Install and use heater with care. Follow all codes. In the absence of local codes, use the latest edi-
tion of The National Fuel Gas Code, ANSI Z223.1, also known as NFPA 54*.
*Available from:
American National Standard Institute, Inc. National Fire Protection Association, Inc.
1430 Broadway 1 Batterymarch Park
New York, NY 10018 Quincy, MA 02269-9101
This heater is designed for vent-free operation. State and local codes in some areas prohibit the use
of vent-free heaters.
PRODUCT FEATURES

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PREPARING FOR INSTALLATION
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall not be installed in a room or space unless the required volume
of indoor combustion air is provided by the method described in the Nation Fuel Gas Code, ANSI
Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes.
PRODUCING ADEQUATE VENTILATION
All spaces in homes fall into one of the three following ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on pages 8 through 10 will help you classify your space and provide adequate ventilation.
Conned and Unconned Space
A conned space as a space whose volume is less than 50 cu. ft. per 1,000 BTU/hr (4.8 m^3 per kw)
of the aggregate input rating of all appliances installed in that space and an unconned space as a
space whose volume is not less than 50 cu. ft. per 1,000 BTU/hr (4.8 m^3 per kw) of the aggregate
input rating of all appliances installed in that space. Rooms connecting directly with the space in
which the appliances are installed*, through openings not furnished with doors, are considered a
part of the unconned space.
This heater shall not be installed in a conned space or unusually tight construction unless provisions
are provided for adequate combustion and ventilation air.
* Adjoining rooms are connecting only if there are doorless passageways or ventilation
grills between them.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh air for combustion and venti-
lation. However, in buildings of unusually tight construction, you must provide additional
fresh air.
Unusually tight construction is dened as construction where:
a) walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder
with a rating of one perm (6x10-11kg per pa-sec-m2) or less with openings gasketed or sealed
and
b) weather stripping has been added on windows that can be opened and on doors and
c) caulking or sealants are applied to areas such as joints around window and door frames,
between sole plates and oors, between wall-ceiling joints, between wall panels, at
penetrations for plumbing, electrical, and gas lines, and at other openings.
If your home meets all of the three criteria above, you must provide additional fresh air.
See “Ventilation Air From Outdoors” (page 10). If your home does not meet all of the
three criteria above, proceed to “Determining Fresh-Air Flow For Heater Location” (page 9).

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PREPARING FOR INSTALLATION
DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION
Determining if You Have a Conned or Unconned Space
Use this worksheet to determine if you have a conned or unconned space.
Space: Includes the room in which you will install heater plus any adjoining rooms with
doorless passageways or ventilation grills between the rooms.
1. Determine the volume of the space Length × Width × Height = cu. ft. (volume of space)
Example: Space size 20 ft. (length) × 16 ft.(width) × 8 ft. (ceiling height) = 2560 cu. ft. (volume
of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these
rooms to the total volume of the space.
2. Divide the space volume by 50 cu. ft. to determine the maximum BTU/hr the space can support.
_______ (volume of space) ÷ 50 cu. ft.= (Maximum BTU/hr the space can support)
Example: 2560 cu. ft. (volume of space) ÷ 50 cu. ft. = 51.2 or 51,200 (maximum BTU/hr the space
can support)
3. Add the BTU/hr of all fuel burning appliances in the space.
Vent-free heater _________ BTU/hr
Gas water heater* ________BTU/hr
Gas furnace _____________BTU/hr
Vented gas heater ________BTU/hr Example:
Gas heater logs __________BTU/hr Gas water heater 30,000 BTU/hr
Other gas appliances*+ ____BTU/hr Vent-free heater + 26,000 BTU/hr
Total = ____BTU/hr Total = 56,000 BTU/hr
*Do not include direct-vent gas appliances. Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
4. Compare the maximum BTU/hr the space can support with the actual amount of BTU/hr used.
_______ BTU/hr (maximum the space can support)
_______ BTU/hr (actual amount of BTU/hr used).
Example : 51,200 BTU/hr (maximum the space can support) 56,000 BTU/hr (actual amount of
BTU/hr used)
The space in the above example is a conned space because the actual BTU/hr used is more than
the maximum BTU/hr the space can support.
You must provide additional fresh air. Your options are as follows:
a) Rework worksheet, adding the space of an adjoining room. If the extra space provides an
unconned space, remove door to adjoining room or add ventilation grills between rooms. See
“Ventilation Air From Inside Building,” page 10.
b) Vent room directly to the outdoors. See “Ventilation Air From Outdoors”, page 10.
c) Install a lower BTU/hr heater if lower BTU/hr size makes room unconned. If the actual BTU/hr
used is less than the maximum BTU/hr the space can support, the space is an unconned space.
You will need no additional fresh air ventilation.

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PREPARING FOR INSTALLATION
Ventilation Air From Inside Building
This fresh air would come from adjoining
unconned space. When ventilating to an
adjoining unconned space, you must
provide two permanent openings: one
within 12 in. of the wall connecting
the two spaces (see options 1 and 2,
Fig. 4). You can also remove door into
adjoining room (see option 3, Fig. 4).
Follow the National Fuel Gas Code
NFPA 54/ANS Z223.1. Air for Combustion
and Ventilation for required size of
ventilation grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or duct. You must provide two
permanent openings: one within 12 in. of
the ceiling and one within 12 in. of the oor.
Connect these items directly to the outdoors
or spaces open to the outdoors. These
spaces include attics and crawl spaces.
Follow the National Fuel Gas Code NFPA
54/ANS Z223.1. Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
IMPORTANT: Do not provide openings for
inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated
air entering the attic will activate the power
vent. Rework worksheet, adding the space
of the adjoining unconned space. The
combined spaces must have enough fresh
air to supply all appliances in both spaces.
Fig. 4 - Ventilation Air from
Inside Building
Fig. 5 - Ventilation Air from Outdoors
Este manual sirve para los siguientes modelos
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