16 17
NOTES
NATIONAL WARRANTY: Alonso Hnos. Sirenas S.A. (Garnet Technology) warrants to the original purchaser that, for a pe-
riod of 18 months from the date of purchase, the product is free from defects in materials and workmanship under normal
use. During the warranty period, Alonso Hnos Sirenas S.A., decides whether to repair or replace any defective product.
Any replacement or repaired part is warranted for the remainder of the original warranty or ninety (90) days, whichever
is longer. The original owner must promptly notify Alonso Sirens Bros.
S.A. in writing that there is a defect in material or workmanship, such written notice must be received in any event prior
to the expiration of the warranty period. There is absolutely no warranty of any kind on software. The purchaser assumes
all responsibility for the proper selection, installation, operation and maintenance of any product purchased from Alonso
Hnos. Sirenas S.A.
INTERNATIONAL GUARANTEE: The guarantee for international customers is the same as for any customer in Argentina,
with the exception that Alonso Hnos. Sirenas S.A. will not be responsible for any customs costs, transport and/or taxes
or duties that may be applied.
WARRANTY PROCEDURE: To obtain service under this warranty, please return the item(s) in question to the point of
purchase. All authorized dealers have a warranty program. Anyone returning items to Alonso Hnos Sirenas S.A. must rst
obtain an authorization number. Alonso Hnos. Sirenas
S.A. will not accept any return shipment without rst obtaining an authorisation number through the RMA process.
FACTORS THAT VOID THE WARRANTY: THIS WARRANTY APPLIES ONLY TO DEFECTS IN MATERIALS AND WORKMANSHIP
RELATING TO NORMAL USE. IT DOES NOT COVER:
• Damage incurred in the handling of shipment or transport.
• Damage caused by disasters such as re, ood, wind, earthquake or lightning, etc...
• Damage due to causes beyond the control of Alonso Hnos Sirenas S.A., such as excessive voltage, mechanical shock or
water damage.
• Damage caused by unauthorised attachments, alterations, modications or foreign objects.
• Damage caused by peripherals (unless the peripherals were supplied by Alonso Hnos. Sirenas S.A.).
• Defects caused by failure to provide a suitable environment for the installation of the products.
• Damage caused by the use of products for purposes other than those for which they were designed.
• Damage due to improper maintenance.
• Damage caused by other abuse, mishandling or improper application of the products.
ITEMS NOT COVERED BY THE WARRANTY
In addition to the items that cancel the Guarantee, the following items will not be covered by the Guarantee:
(I) Freight cost to the repair centre;
(II) Products that are not identied with the Alonso Hnos. Sirenas S.A. product label and its batch number or serial num-
ber;
(III) Products that have been disassembled or repaired in a manner that adversely aects performance or does not per-
mit adequate inspection or testing to verify any warranty claim;
(IV) Products not covered by this warranty, or otherwise out of warranty due to age, misuse or damage, will be evaluated
and an estimate for repair will be provided. No repair work will be performed until a valid purchase order submitted by
the Customer is received and a Return Merchandise Authorization (RMA) number is issued.
Sirenas S.A.’s liability for failure to repair the product under this warranty after a reasonable number of attempts shall be
limited to a replacement of the product. In no event shall Alonso Hnos. Sirenas S.A., be liable for any special, incidental
or consequential damages based on breach of warranty, breach of contract, negligence, strict liability or any other legal
theory. Such damages shall include, but not be limited to, loss of prots, loss of products or any associated equipment,
cost of capital, cost of substitutes or replacement equipment, facilities or services, downtime, buyer’s time, claims of third
parties, including customers, and property damage. The laws of some jurisdictions limit or do not allow the disclaimer of
consequential damages. If the laws of such jurisdiction are applicable to any claim by or against Alonso Hnos Sirenas S.A.,
the limitations and disclaimers contained herein shall be the broadest permitted by law. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
