FlavorShot AC-FS5 Manual de usuario

AC-FS5

Service Manual

D-19-022

TABLE OF CONTENTS

Identification of Dispenser Components 4

Overview of Dispenser 4

Specifications 4

Electrical Requirements 5

Safety Precautions 5

Inspection for Damage 5

Reshipment 5

SECTION I OPERATIONS

1. To Install – Plug & Play 6

ToUncrate 6

ToInstall 6

ToStart 7

2. To Operate

Clean Before First Use 8

To Install a Flavor Tank 8

To Fill a Tank – to the “full” level 8

To Prime the Pump 8

To prime individual tank pump 8

To Refill Tank, when product is low 10

ToReset 11

To Remove Empty Flavor Tank 11

3. Selection Buttons

Button Panel 12

ForDrinkSelection 12

For Hot Coffee Selection 12

Drink Count Data 13

To Disable Button Panel 13

4. Low Level Indicator 14

5. Low Level Lockout 14

6. Red LED 14

7.LCDDisplays 15

8. Cleaning

Exterior of Dispenser 16

Button Panel 16

Dispenser Components 16

FlavorShot Tank and Cap (not in the dispenser) 17

FlavorShot Tank, Cap, and Pump System 18

CatchTray 19

Product Dispensing Block and surrounding area 20

Cleaning Schedule 20

9. To Update Dispenser Program

ToRe-program 21

To Adjust Individual Dispense Amounts 22

SECTION II SERVICE TRAINING

1. Legs 23

2. Front Door Removal 24

3. Front Lower Panel Removal 24

4. Back Panel Removal 24

5. “ON/OFF” Switch and Circuit Breaker Removal

To Remove and Replace the ON/OFF Switch 25

To Remove and Replace the Circuit Breaker 25

6. Front Door – door cord removal & replacement 26

7. Tank Removal 26

8. Electrical Cord Replacement 28

9. Power Supply Removal 28

10. Pump Tray Removal 29

11. Pump Removal from Tray 29

12. Driver Board Replacement

To Replace the Pump Driver Circuit Board Card 30

Pump Assembly – Addressing Position 32

13. Product Dispensing Block Removal 33

14. Dispensing Tube Removal 34

15. O-Ring Checks 35

16. Check Tank Screen for Clogging 36

17. To Verify Dispense Amounts 36

III TECHNICAL

1. Programming Door Panel 37

2. Power Supply – voltage checks 37

3. Pump Driver Motor Assembly – voltage checks 38

4. Check Valve Maintenance 39

To Replace Inlet Check Valve 40

IV DRAWINGS

1. Wiring Diagram 41

2. Shelf Assembly – BTM FS-5 42

3. Tubing – Clear – PVC Assembly – FS-5 43

4. Outer Body Assembly FS-5 44

5. General Assembly FS-5 45

V PARTS LIST 46

VI TROUBLESHOOTING

1. No power at the plug 48

2. Dispenser will not turn on 48

3. Dispenser will not dispense flavor 48

4. Dispenser is not dispensing the proper amounts of product 49

5. Dispensing tube block is sticky 50

6. Dispenser is unusually warm on the exterior 50

7. Dispenser is leaking product from the tank 50

8. Dispenser is leaking product from the tube or dispensing block 50

9. Dispenser is leaking product from the pump body 51

10. Dispenser is not level 51

11. Red warning light on the product selection button is flashing 52

12. LCD Display on the front door does not come on 51

A. C. Dispensing Equipment Inc.

100 Dispensing Way

Lower Sackville, NS

Canada B4C 4H2

SureShot Dispensing Systems® Technical Assistance Center

Tel: 1-902-865-9602

Toll Free: 1-888-777-9990

Fax: 902-865-9604

E-Mail Service: [email protected]m

E-Mail Parts: [email protected]

Web: www.sureshotdispensing.com

FS-5 Service Manual

DATE: Sept-05

D-19-022

IDENTIFICATION OF DISPENSER COMPONENTS

Overview of dispenser

The AC-FS5 FlavorShot by SureShot™ automatically delivers controlled portions

of up to 5 flavors (French Vanilla, Hazelnut, etc.) for addition to coffee, iced

coffee, and other beverages.

These dispensers are not to be used for products needing refrigeration.

Specifications

Capacity: 5 tanks x 950 ml

Weight: 45 lbs (empty dispenser)

Dimensions: L x W x H: 24” x 8” x 17½”

Electrical Requirements

•Be sure the current at the power source receptacle is: 120 VAC, 15 Amp,

1 ph, 60 Hz.

•The power cord is furnished with a UL-approved 3-prong attachment plug.

This plug is designed to fit a receptacle with provisions for a grounding

pin. The dispenser includes a microcontroller and must be operated on

grounded electrical wiring at all times.

Failure to do so will void the Warranty.

•Electrical servicing must be done by a qualified technician. The Warranty

will be null and void if the dispenser is serviced by unqualified personnel.

Inspection for Damage

When you receive the dispenser, inspect the exterior of the shipping

container for damage. Note any damage in detail.

Uncrate the dispenser at once (see instructions below).

Examine the dispenser for damage. Report any damage to the

transportation company immediately. File a claim for damages promptly. Do not

discard the packaging. Your immediate inspection protects you against loss

since A. C. Dispensing Equipment Inc. is not responsible for damages incurred

during shipment.

Notify A. C. Dispensing Equipment Inc. No returns will be accepted

without prior approval. Obtain an authorized return number by contacting A. C.

Dispensing Equipment Inc. at 1-888-777-9990 or 1-902-865-9602.

Reshipment

Packaging for re-shipment is done in the reverse order of uncrating. If

packaging is not available, it can be purchased locally or from our factory by

request. Any damage occurring in transit of the returned goods caused by

improper packaging is not considered a defect covered by Warranty.

SECTION 1 – OPERATIONS

1. PLUG & PLAY INSTALLATION

Safety Precautions

•Always plug the dispenser into an approved electrical outlet.

•The dispenser includes a microcontroller and must be operated

on grounded electrical wiring at all times.

•Unplug the dispenser from its electrical source before servicing.

•Do not immerse the dispenser in water.

•Observe all safety precautions with this dispenser that you would

with any electrical appliance.

The Warranty will be null and void if the dispenser is serviced by unqualified

personnel. Service under Warranty must be approved and dispatched by

C. Dispensing Equipment Inc. before the service technician is dispatched.

Contact the SureShot Dispensing Systems® Technical Assistance Center at

1-888-777-9990 or 1-902-865-9602 for approval. The customer is responsible

for all costs not approved by A. C. Dispensing Equipment Inc.

The FlavorShot by SureShot™ dispenser is designed for easy plug and play

installation by the customer. The dispenser’s unique patent-pending pump

system requires no calibration at installation.

To Uncrate:

1. Position the box with the “This Side Up” arrow pointing upward.

2. Turn the dispenser box on its side.

3. Remove the packaging material at the bottom.

4. Install legs by screwing each leg into the bottom of the dispenser. Tighten by

hand until snug.

5. Turn the dispenser box to the upright position.

6. Remove the cardboard box by lifting it up and off. Do not lift the dispenser by

the door.

7. Remove the plastic protective covering from the stainless steel exterior of the

dispenser, by peeling it off. To peel, hold the dispenser firmly at the top and

peel from top to bottom.

8. Remove the plastic protective covering from the catch tray and attach the

catch tray to the dispenser.

To Install:

1. Place the dispenser where it will best serve the customer’s operation.

•Make sure that counters, platforms, or shelves are strong enough to

support the weight of the dispenser and full containers of product. The

empty dispenser weighs 45 pounds.

•Place the dispenser at a serving height so that staff drawing product can

operate the buttons as well as easily place and remove cups.

2. Do not block the vents at the rear of the dispenser. The vents must be free

and open to ensure proper ventilation and to prevent over-heating and

damage to the system.

3. Do not place the dispenser too close to a source of heat or moisture.

4. Maintain air space on all sides.

5. The dispenser should be placed on a level surface or leveled by adjusting the

legs. Use a bubble level to ensure the dispenser is level. Ensure that the

dispenser is level or slightly higher in the back. Do not allow the dispenser to

be tilted backwards.

NOTE: Do not remove the legs from the dispenser or allow the dispenser to sit

flat on the counter. Make sure the adjustable 4-inch legs at the four corners of

the bottom of the dispenser are in place. Note that these legs are adjustable and

they are secure even though they may appear to be loose.

Removal of the legs automatically voids the Warranty.

CAUTION: Before starting the dispenser, make certain that all Installation

instructions have been followed.

To Start:

1. Plug the power cord into the proper 110/120 VAC electrical outlet.

2. Turn the Power Switch “ON”. The power switch is recessed on the front

lower left side of the dispenser.

3. Make sure the dispenser door is closed.

4. The LCD window will display “Wait” and then a series of 5 dots will appear.

This indicates that all 5 tank pumps are operating. If the symbol “^” appears

anywhere in this row of dots, it indicates that pump has failed to register. For

example, “Wait ..^..” indicates the pump for tank 3 is not registered and

pump 3 will not dispense. See Troubleshooting, Page 49.

Otherwise, “Waiting …..” indicates all pumps are communicating.

5. Push one of the flavor buttons and then a size button on the front panel and

listen to hear the pump cycle. This confirms that the dispenser is operating.

2. TO OPERATE

•Flavor buttons on the front panel are labeled and are in the same order as

the labeled flavor tanks inside the dispenser.

•Flavor tanks sit in pumps. Tanks have twist-off, tethered caps.

•Tanks must be primed after the initial filling, after cleaning, and whenever

a tank has been emptied. To prime, see Instructions on page 9.

•Tanks must be reset after filling, to allow the microcontroller to track

volume accurately as the tank empties.

•Tanks may be refilled as desired. Always refill to the “Full” line near the

top of the tank. Always Reset the system after a tank has been refilled. To

reset, see instructions on page 11.

Clean Before First Use of the Dispenser

•Clean the dispenser thoroughly after installation. See Cleaning

Instructions for the Exterior of the Dispenser and the Dispenser

Components on pages 16-20.

•All flavor tanks and caps must be cleaned before use. See page 17.

INSTALL, FILL AND PRIME FLAVOR TANKS

TO INSTALL TANK:

1. Open the dispenser door.

2. Slide the tank shelf forward.

The shelf holds 5 flavor tanks, to your company’s specifications.

3. Install tanks:

a. Before installing tank, apply a small amount of food-grade

lubricant to the O-ring on the outlet at the bottom of the tank.

b. Place the flavor tank(s) into the appropriate dispenser flavor pump(s).

Note: Twist the tank sideways slightly to fit it properly in the pump.

Do not force the tank into the pump. When the tank fits properly, it will not

lift easily out of the pump.

TO FILL TANK:

4. Fill tank:

Remove the tank cap and fill the tank with the appropriate flavor to the

“Full” line on the tank.

Press the Flavor button for the tank filled.

Press the Reset button, within 3 seconds of pressing the Flavor button.

The LCD will display “Reset - Full” or “Reset- Low Fill”.

Press the Reset button until “Reset - Full” is displayed.

CAUTION: The accuracy of the low-level indicator and lockout

depend on filling the tank to the level indicated in the LCD message.

Note: Low level fill is used only when refilling a tank. See page 10.

5. Replace the tank on the flavor tank.

6. Repeat Steps 1 – 5 to fill other tanks as necessary.

7. Ensure the flavor delivery tube from the pump is clear and attached to the

product dispensing block, with no kinks or pinches. Do not pull or stretch

the flavor delivery tube.

TO PRIME TANK PUMP:

8. Prime the pump.

As the pumps are being primed, the dispenser will automatically track the

amount of flavor removed from the tank.

To Prime individual tank:

1. place empty cup or container under the product dispense block

2. press the individual flavor button

3. press the PRIME button and hold for 2 seconds. The PRIME button is

located at the bottom right of the button panel.

You must let the Prime cycle complete without interference to ensure

all the air is removed from the pump assembly.

Note:

The PRIME function automatically tracks the amount of flavor

removed from the tank.

There is no need to refill the tank after priming it.

If you choose to refill the tank, you must reset the level, following

the procedure in the “Reset” section

9. Close the dispenser door. The dispenser is now ready to operate.

TO REFILL & RESET FLAVOR TANKS

To Refill Tank, when product is low

When the product in a flavor tank reaches the “low” level, the red indicator

light at the top of the Flavor button will flash to show that it is time to refill the

tank. When the flashing begins, approximately 200 ml of flavor remain in the

tank. Once the Indicator Light begins to flash, the tank can be refilled with a 750

ml bottle of flavor.

When approximately 100 ml of flavor are left in the tank, the Indicator Light

will turn to solid red, to indicate that the tank must be refilled and reset before

dispensing can continue.

When a product tank has been refilled, the tank level must be reset to

begin the countdown to the low level indication. Refill must be followed by Reset.

To Reset, see page 11.

TO REFILL:

1. Open the dispenser door.

2. Slide the tank shelf forward.

3. Remove the tank cap and refill the tank with the appropriate flavor to the

“Full” or “Low” line on the tank.

If you refill the tank to the “Full” level:

a. Press the Flavor button for the tank filled

b. Press the Reset button.

The LCD will display “Reset - Full” or “Reset - Low Fill”.

Press the Reset button until “Reset - Full” is displayed.

•The FlavorShot by SureShot™

offers convenient reset levels

so that, depending on product

requirements or sales demand,

you can either fill the tank fully

or just to the low level

indicator.

•Flavor tanks hold one full

bottle of flavoring when the

tank has reached the “low

level” indicator, to enable fast

reloading and resetting of the

dispenser.

•Dispensers must be refilled to

either the Reset-Full or Reset-

Low Fill levels. Refilling to any

other level in the tank will

result in inaccurate readings

by the Low Level Indicator.

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