FCA US DODGE JOURNEY 2020 Manual de usuario

20_JC_OM_EN_USC

FIRST EDITION

2020 DODGE JOURNEY OWNER’S MANUAL

2020 DODGE JOURNEY

DODGE IS A REGISTERED TRADEMARK OF FCA US LLC OR FCA CANADA INC., USED UNDER LICENSE. DODGE EST UNE MARQUE DÉPOSÉE DE FCA US LLC OU FCA CANADA INC., UTILISÉE SOUS LE PERMIS.

APP STORE IS A REGISTERED TRADEMARK OF APPLE INC. GOOGLE PLAY STORE IS A REGISTERED TRADEMARK OF GOOGLE.

Whether it’s providing information about specic product features, taking a tour through your vehicle’s heritage, knowing what steps to take following an

accident or scheduling your next appointment, we know you’ll nd the app an important extension of your Dodge brand vehicle.

Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to the App Store®or Google Play®Store and enter the search

keyword “Dodge” (U.S. residents only).

mopar.com/om owners.mopar.ca

DOWNLOAD A FREE ELECTRONIC COPY OF THE MOST UP-TO-DATE

OWNER’S MANUAL, UCONNECT AND WARRANTY BOOKLETS

U. S. Canada

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can expose you to

chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to

cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the

engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently

when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.

This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include

a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this

manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specications, and/or make additions to or improvements to its

products without imposing any obligation upon itself to install them on products previously manufactured.

With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.

If you are the rst registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-423-6343 (U.S.) or

1-800-387-1143 (Canada) or by contacting your dealer.

This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and

Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting www.techauthority.com and Canadian

residents can purchase replacement kits by calling 1-800-387-1143.

The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and

personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road.

Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving

is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you nd yourself

unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of

cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.

This Owner’s Manual has been prepared to help you get acquainted with your new Dodge brand vehicle and to provide a convenient reference source

for common questions.

Not all features shown in this manual may apply to your vehicle. For additional information, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local

Dodge brand dealer.

Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels

far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use

public transportation.

DRIVING AND ALCOHOL

Driving after drinking can lead to an accident. Your perceptions are less sharp, your reexes are slower and your judgment is impaired

when you have been drinking. Never drink and then drive.

WARNING

TABLE OF CONTENTS

1 INTRODUCTION ............................................................................................................................. 7

2 GETTING TO KNOW YOUR VEHICLE ...................................................................................9

3 GETTING TO KNOW YOUR INSTRUMENT PANEL ....................................................... 95

4 SAFETY .......................................................................................................................................... 112

5 STARTING AND OPERATING ................................................................................................161

6 IN CASE OF EMERGENCY .....................................................................................................194

7 SERVICING AND MAINTENANCE ....................................................................................... 221

8 TECHNICAL SPECIFICATIONS ............................................................................................ 262

9 MULTIMEDIA ............................................................................................................................... 271

10 CUSTOMER ASSISTANCE .....................................................................................................386

11 INDEX .............................................................................................................................................390

20_JC_OM_EN_USC_t.book Page 1

INTRODUCTION

HOW TO USE THIS MANUAL..................................8

Essential Information .................................... 8

Symbols.......................................................... 8

WARNINGS AND CAUTIONS .................................8

VEHICLE MODIFICATIONS/ALTERATIONS...........8

GETTING TO KNOW YOUR VEHICLE

KEYS ........................................................................ 9

Key Fob........................................................... 9

IGNITION SWITCH .................................................12

Keyless Push Button Ignition......................12

Ignition Or Accessory On Message ............14

REMOTE START — IF EQUIPPED .........................14

How To Use Remote Start ...........................14

Remote Start Abort Message......................15

To Enter Remote Start Mode ......................15

To Exit Remote Start Mode Without

Driving The Vehicle .....................................15

To Exit Remote Start Mode And Drive The

Vehicle .......................................................... 16

Remote Start Comfort Systems

— If Equipped ...............................................16

General Information ....................................16

SENTRY KEY .........................................................17

Key Programming .......................................17

Replacement Keys....................................... 17

General Information ....................................18

VEHICLE SECURITY ALARM — IF EQUIPPED .... 18

To Arm The System...................................... 18

To Disarm The System ................................ 19

Rearming Of The System............................. 19

Security System Manual Override .............. 19

Tamper Alert.................................................19

DOORS .................................................................. 20

Manual Door Locks...................................... 20

Power Door Locks ....................................... 20

Keyless Enter-N-Go — Passive Entry

(If Equipped) ................................................ 21

Child-Protection Door Lock System

— Rear Doors ............................................... 24

SEATS .................................................................... 25

Manual Adjustment (Front Seats) .............. 26

Manual Adjustment (Rear Seats) ............... 27

Power Adjustment (Front Seat)................... 31

Front Heated Seats — If Equipped.............. 32

Seatback/Armrest — Second Row

Passenger Seat............................................ 33

HEAD RESTRAINTS.............................................. 34

Supplemental Active Head Restraints

(AHR) — Front Seats..................................... 34

Rear Head Restraint Adjustment................ 35

Rear Head Restraint Removal.................... 36

STEERING WHEEL ................................................ 36

Tilt/Telescoping Steering Column .............. 36

Heated Steering Wheel — If Equipped ...... 37

MIRRORS ..............................................................37

Inside Day/Night Mirror — If Equipped....... 37

Automatic Dimming Mirror

— If Equipped .............................................. 38

Automatic Dimming Mirror With Rear

View Camera Display — If Equipped .......... 39

Outside Mirrors ........................................... 39

Interior Observation Mirror ........................ 40

Power Mirrors............................................... 40

Heated Mirrors — If Equipped..................... 40

Power Folding Mirrors — If Equipped ......... 41

Illuminated Vanity Mirrors

— If Equipped .............................................. 41

EXTERIOR LIGHTS.................................................42

Multifunction Lever ..................................... 42

Headlights.................................................... 42

Daytime Running Lights (DRLs).................. 42

High/Low Beam Switch............................... 42

Flash-To-Pass............................................... 42

Automatic Headlights ................................. 43

Headlights On With Wipers

(Available With Automatic

Headlights Only) .......................................... 43

Headlight Time Delay ................................. 43

Lights-On Reminder..................................... 43

Fog Lights — If Equipped............................. 44

Turn Signals ................................................ 44

Lane Change Assist — If Equipped ............. 44

20_JC_OM_EN_USC_t.book Page 2

INTERIOR LIGHTS .................................................44

Courtesy/Interior Lighting ..........................44

WIPERS AND WASHERS ....................................46

Windshield Wiper Operation .......................46

Rear Window Wiper/Washer ......................48

CLIMATE CONTROLS ...........................................48

Manual Climate Control Overview ..............49

Automatic Climate Controls Overview ........60

Climate Control Functions...........................71

Automatic Temperature Control (ATC)

— If Equipped ...............................................72

Operating Tips .............................................73

WINDOWS ............................................................74

Power Windows ...........................................74

Wind Buffeting ............................................76

POWER SUNROOF — IF EQUIPPED.....................76

Opening Sunroof..........................................77

Closing Sunroof............................................ 77

Wind Buffeting .............................................77

Sunshade Operation....................................77

Anti Pinch Protect Feature .......................... 77

Sunroof Maintenance..................................77

Ignition Off Operation ..................................77

HOOD......................................................................78

Opening ........................................................ 78

Closing .......................................................... 78

LIFTGATE................................................................79

Opening ........................................................ 79

Cargo Area Features ...................................79

GARAGE DOOR OPENER — IF EQUIPPED ......... 82

Before You Begin Programming

HomeLink®.................................................. 82

Canadian/Gate Operator Programming..... 84

Using HomeLink®........................................ 85

Security......................................................... 85

Troubleshooting Tips ................................... 86

General Information .................................... 86

INTERNAL EQUIPMENT........................................ 87

Storage......................................................... 87

Cupholders .................................................. 89

Power Outlets...............................................89

Power Inverter — If Equipped .....................91

Sunglasses Storage .................................... 92

ROOF LUGGAGE RACK — IF EQUIPPED ............ 93

GETTING TO KNOW YOUR INSTRUMENT PANEL

INSTRUMENT CLUSTER ....................................... 95

Instrument Cluster Descriptions................. 96

INSTRUMENT CLUSTER DISPLAY....................... 97

Instrument Cluster Display Location And

Controls ........................................................ 97

Oil Change Due ........................................... 98

Instrument Cluster Display Selectable

Menu Items.................................................. 98

Battery Saver On/Battery Saver Mode

Message — Electrical Load Reduction

Actions — If Equipped ...............................101

WARNING LIGHTS AND MESSAGES ............... 102

Red Warning Lights ...................................102

Yellow Warning Lights ...............................105

Green Indicator Lights...............................108

White Indicator Lights ...............................109

Blue Indicator Lights .................................109

ONBOARD DIAGNOSTIC SYSTEM — OBD II .... 109

Onboard Diagnostic System (OBD II)

Cybersecurity .............................................110

EMISSIONS INSPECTION AND

MAINTENANCE PROGRAMS............................. 110

SAFETY

SAFETY FEATURES ............................................ 112

Anti-Lock Brake System (ABS) .................112

Electronic Brake Control (EBC) System....113

AUXILIARY DRIVING SYSTEMS ........................ 119

Tire Pressure Monitoring System

(TPMS)........................................................119

OCCUPANT RESTRAINT SYSTEMS .................. 124

Occupant Restraint Systems Features ....124

Important Safety Precautions...................124

Seat Belt Systems ....................................125

Supplemental Restraint Systems (SRS)...133

Child Restraints .........................................143

Transporting Pets .....................................158

20_JC_OM_EN_USC_t.book Page 3

SAFETY TIPS ...................................................... 158

Transporting Passengers ..........................158

Exhaust Gas ...............................................158

Safety Checks You Should Make

Inside The Vehicle .....................................159

Periodic Safety Checks You Should

Make Outside The Vehicle ........................160

STARTING AND OPERATING

STARTING THE ENGINE .................................... 161

Automatic Transmission ...........................161

Normal Starting .........................................161

Keyless Enter-N-Go — Ignition...................163

Cold Weather Operation

(Below –22°F Or −30°C) .........................163

If Engine Fails To Start ..............................163

After Starting..............................................163

ENGINE BLOCK HEATER — IF EQUIPPED........ 163

ENGINE BREAK-IN RECOMMENDATIONS ...... 164

PARKING BRAKE .............................................. 164

AUTOMATIC TRANSMISSION............................ 166

Ignition Park Interlock ...............................166

Brake/Transmission Shift Interlock

System .......................................................166

Four-Speed Automatic Transmission .......167

Gear Ranges .............................................167

POWER STEERING............................................. 172

Power Steering Fluid Check ......................172

SPEED CONTROL — IF EQUIPPED ...................173

To Activate..................................................173

To Set A Desired Speed.............................173

To Vary The Speed Setting........................173

To Accelerate For Passing.........................174

To Resume Speed .....................................174

To Deactivate.............................................174

PARKSENSE REAR PARK ASSIST ...................175

ParkSense Sensors ...................................175

ParkSense Display.....................................175

ParkSense Warning Display......................177

Enabling And Disabling ParkSense ..........177

Service The ParkSense Rear Park

Assist System.............................................178

Cleaning The ParkSense System..............178

ParkSense System Usage Precautions....178

PARKVIEW REAR BACK UP CAMERA..............179

REFUELING THE VEHICLE..................................181

Loose Fuel Filler Cap Message.................181

VEHICLE LOADING ............................................182

Vehicle Certification Label ........................182

Gross Vehicle Weight Rating (GVWR).......182

Gross Axle Weight Rating (GAWR) ...........182

Overloading................................................182

Loading ......................................................183

TRAILER TOWING .............................................. 183

Common Towing Definitions.....................183

Trailer Hitch Classification ........................185

Trailer Towing Weights (Maximum Trailer

Weight Ratings) .........................................186

Trailer And Tongue Weight .......................186

Towing Requirements ..............................187

Towing Tips ...............................................190

RECREATIONAL TOWING

(BEHIND MOTORHOME, ETC.) ......................... 191

Towing This Vehicle Behind Another

Vehicle........................................................191

DRIVING TIPS ..................................................... 192

Driving On Slippery Surfaces ...................192

Driving Through Water .............................192

IN CASE OF EMERGENCY

HAZARD WARNING FLASHERS ...................... 194

BULB REPLACEMENT........................................ 194

Replacement Bulbs ..................................194

Replacing Exterior Bulbs...........................196

FUSES.................................................................. 198

Interior Fuses ............................................198

Underhood Fuses

(Power Distribution Center) ......................200

20_JC_OM_EN_USC_t.book Page 4

JACKING AND TIRE CHANGING........................ 204

Jack Location .............................................204

Spare Tire Location And Removal ............205

Preparations For Jacking...........................206

Jacking Instructions...................................207

Road Tire Installation ................................210

Spare Tire Stowage....................................211

JUMP STARTING ................................................ 212

Preparations For Jump Start.....................212

Jump Starting Procedure...........................213

IF YOUR ENGINE OVERHEATS ......................... 214

2.4L Engine — If Equipped ........................215

GEAR SELECTOR OVERRIDE ............................ 215

FREEING A STUCK VEHICLE ............................. 216

TOWING A DISABLED VEHICLE........................ 217

Front-Wheel Drive (FWD) Models..............218

Tow Eye Usage — If Equipped ..................218

ENHANCED ACCIDENT RESPONSE SYSTEM

(EARS) ................................................................ 220

EVENT DATA RECORDER (EDR)....................... 220

SERVICING AND MAINTENANCE

SCHEDULED SERVICING................................... 221

Maintenance Plan......................................221

ENGINE COMPARTMENT .................................. 226

2.4L Engine................................................226

Checking Oil Level .....................................227

Adding Washer Fluid .................................227

Maintenance-Free Battery ........................227

Pressure Washing......................................228

DEALER SERVICE ..............................................228

Engine Oil ..................................................229

Engine Oil Filter..........................................230

Engine Air Cleaner Filter ...........................230

Air Conditioner Maintenance ...................230

Accessory Drive Belt Inspection ...............231

Body Lubrication........................................232

Windshield Wiper Blades ..........................232

Exhaust System ........................................233

Cooling System .........................................234

Brake System ............................................238

Automatic Transmission............................239

RAISING THE VEHICLE.......................................241

TIRES....................................................................241

Tire Safety Information .............................241

Tires — General Information ....................248

Tire Types ...................................................252

Spare Tires — If Equipped .........................253

Wheel And Wheel Trim Care ....................255

Tire Chains and Traction Devices.............256

Tire Rotation Recommendations .............257

DEPARTMENT OF TRANSPORTATION

UNIFORM TIRE QUALITY GRADES ..................257

Treadwear ..................................................257

Traction Grades .........................................257

Temperature Grades .................................258

BODYWORK ........................................................258

Protection From Atmospheric Agents.......258

Body And Underbody Maintenance..........259

Preserving The Bodywork..........................259

INTERIORS ......................................................... 260

Seats And Fabric Parts..............................260

Plastic And Coated Parts...........................260

Leather Parts .............................................261

Glass Surfaces ..........................................261

Cleaning The Cupholders .........................261

TECHNICAL SPECIFICATIONS

IDENTIFICATION DATA ...................................... 262

Vehicle Identification Number ..................262

BRAKE SYSTEM ................................................. 262

WHEEL AND TIRE TORQUE

SPECIFICATIONS................................................ 263

Torque Specifications................................263

FUEL REQUIREMENTS ...................................... 263

Reformulated Gasoline ............................264

Materials Added To Fuel ...........................264

Gasoline/Oxygenate Blends .....................264

Do Not Use E-85 In Non-Flex Fuel

Vehicles......................................................265

CNG And LP Fuel System

Modifications .............................................265

MMT In Gasoline........................................265

Fuel System Cautions................................266

Carbon Monoxide Warnings......................266

FLUID CAPACITIES............................................. 267

FLUIDS AND LUBRICANTS................................ 268

Engine .......................................................268

Chassis.......................................................270

20_JC_OM_EN_USC_t.book Page 5

MULTIMEDIA

CYBERSECURITY ............................................... 271

UCONNECT SETTINGS ...................................... 272

Customer Programmable Features

— Radio 4.3 Settings .................................272

Customer Programmable Features

— Uconnect 3/3 NAV Settings...................281

SAFETY AND GENERAL INFORMATION .......... 291

Safety Guidelines.......................................291

RADIO 4.3........................................................... 292

Introduction................................................292

Radio Mode................................................293

Media Mode ...............................................297

Uconnect Phone (4.3) ...............................300

More Mode.................................................312

UCONNECT 3/3 NAV WITH 8.4-INCH

DISPLAY.............................................................. 312

Introduction To the Uconnect 3/3 Nav

With 8.4-Inch Display.................................312

Radio Mode................................................314

Media Mode ...............................................322

Uconnect Phone.........................................330

Navigation Mode — If Equipped................346

More Mode.................................................369

STEERING WHEEL AUDIO CONTROLS — IF

EQUIPPED .......................................................... 369

Radio Operation.........................................370

Media Mode ...............................................370

IPOD®/USB/MP3 CONTROL ........................... 370

UCONNECT MULTIMEDIA — VIDEO

ENTERTAINMENT SYSTEM (VES)

(IF EQUIPPED) ....................................................371

Getting Started ..........................................371

Single Video Screen...................................371

Play Video Games......................................371

Listen To An Audio Source On Channel 2

While A Video Is Playing On Channel 1 ....372

Play A DVD Using The Touchscreen

Radio ..........................................................372

VES Remote Control — If Equipped ..........373

Remote Control Storage............................374

Locking The Remote Control.....................375

Replacing The Remote Control

Batteries.....................................................375

Important Notes For Single Video

Screen System...........................................375

Uconnect Headphones Operation ............375

Controls ......................................................376

Replacing The Headphone Batteries .......376

Accessibility................................................376

Stereo Headphone Lifetime Limited

Warranty.....................................................376

System Information ...................................377

RADIO OPERATION AND MOBILE PHONES ....382

Regulatory And Safety Information...........382

VOICE COMMAND (UCONNECT 3/3 NAV) ......384

Uconnect 3/3 NAV.....................................384

Uconnect Voice Commands......................385

CUSTOMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE

FOR YOUR VEHICLE .......................................... 386

Prepare For The Appointment ..................386

Prepare A List.............................................386

Be Reasonable With Requests.................386

IF YOU NEED ASSISTANCE .............................. 386

FCA US LLC Customer Center...................386

FCA Canada Inc. Customer Center...........387

In Mexico Contact......................................387

Puerto Rico And US Virgin Islands............387

Customer Assistance For The Hearing

Or Speech Impaired (TDD/TTY) ................387

Service Contract .......................................387

WARRANTY INFORMATION.............................. 388

MOPAR PARTS................................................... 388

REPORTING SAFETY DEFECTS ........................ 388

In The 50 United States And

Washington, D.C. .......................................388

In Canada...................................................388

PUBLICATION ORDER FORMS ........................ 389

20_JC_OM_EN_USC_t.book Page 6

INTRODUCTION

Dear Customer,

Congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality. This Owner's

Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your

vehicle. It is supplemented by Warranty Information and customer-oriented documents. Within this information, you will find a description of the

services that FCA US LLC offers to its customers, the vehicle's warranty coverage, and the details of the terms and conditions for maintaining its validity.

Please take the time to read all of these publications carefully before driving your vehicle for the first time. Following the instructions, recommendations,

tips, and important warnings in this manual will help assure safe and enjoyable operation of your vehicle.

This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated

in the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any

content introduced throughout the Owner's Information, that may or may not be applicable to your vehicle, will be identified with the wording “If

Equipped”. All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant

improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial

reasons. For further information, contact an authorized dealer.

When it comes to service, remember that authorized dealers know your vehicle best, have factory-trained technicians and genuine MOPAR® parts, and

care about your satisfaction.

20_JC_OM_EN_USC_t.book Page 7

HOW TO USE THIS MANUAL

Essential Information

Consult the Table of Contents to determine which section contains the information you desire.

Since the specification of your vehicle depends on the items of equipment ordered, certain descriptions and illustrations may differ from your vehicle's

equipment.

The detailed Index at the back of this Owner's Manual contains a complete listing of all subjects.

Symbols

Some vehicle components have colored labels whose symbols indicate precautions to be observed when using this component. Refer to “Warning

Lights and Messages” in “Getting To Know Your Instrument Panel” for further information on the symbols used in your vehicle.

WARNINGS AND CAUTIONS

This Owner’s Manual contains WARNINGS against operating procedures that could result in a collision, bodily injury and/or death. It also contains

CAUTIONS against procedures that could result in damage to your vehicle. If you do not read this entire Owner’s Manual, you may miss important infor-

mation. Observe all Warnings and Cautions.

VEHICLE MODIFICATIONS/ALTERATIONS

WARNING!

Any modifications or alterations to this vehicle could seriously affect its roadworthiness and safety and may lead to a collision resulting in serious

injury or death.