Express Water ELITE RO Manual de usuario

ELITE RO

Installation Manual

Elite RO

Overall System Connections

Connection Points

Your drinking water is going to be healthier and taste better from now on, and nothing makes us happier. Getting

started is a breeze - most of your Elite RO is already assembled and every connection is color coded. We’ve marked

where the colored tubes will go with matching colored plugs in each tting.

We know life isn’t always so simple though. If you have questions during your setup we can help. Just give us a call

during normal business hours at: 1-800-992-8876.

Kitchen

Faucet

RO Faucet

Feed

Water

Adapter

Drain

Saddle

Storage

Tank Valve

Water

Storage

Tank

Elite RO

Leak

Stop

Valve

A to B Connect the RED Tubing to the

Feed Water Adapter Valve (point A), then to

the hole marked as “IN” on the Leak Stop

Valve (point B).

C to D Connect the WHITE Tubing to

the hole marked as “OUT” on the Leak Stop

Valve (point C), then to the Fitting (point D).

E to F Connect the BLACK Tubing to the

Fitting (point E), then to the Drain Saddle

(point F).

G to H Connect the YELLOW Tubing to

the Fitting (point G), then to the Water

Storage Tank’s Tank Valve (point H).

I to J Connect the BLUE Tubing to the

Fitting (point I), then to your RO Faucet

connection (point J).

Table of Contents

Introduction

In󰍰allation Notes

Components Li󰍰

Tubing Quick Connect Guide

In󰎣allation

RO Faucet

Feed Water Adapter Valve

Drain Saddle

Leak Stop Valve

Water Storage Tank

Sy󰎣em Startup

Sy󰎣em Maintenance

Troubleshooting

FAQ

Warranty

Page 6

Page 7

Page 8

Page 9

Page 10

Page 12

Page 13

Page 14

Page 15

Page 16

Page 17

Page 19

READ THIS FIRST

Please pay attention to the following in󰍰allation and safety recommendations:

• Read the in󰎤allation manual before in󰎤alling this sy󰎤em.

NOTE! Please make sure your in󰎤allation location has enough room for the Elite RO and Water Storage Tank

Incoming Water

Incoming water pressure mu󰍰 be between 40 PSI and 80 PSI. If your water pressure is under 40 PSI you will need a

boo󰍰er pump for your sy󰍰em. If your water pressure is above 80 PSI you will need a pressure regulator for your sy󰍰em.

Te󰍰 your water pressure occasionally to make sure the sy󰍰em is performing. If your water is microbiologically unsafe or

of unknown quality do not use this sy󰍰em without adequate disinfection before or after the sy󰍰em. Extremely hot or

cold incoming water will damage the sy󰍰em and cannot be used.

Leaks

The Leak Stop Valve mu󰍰 be in󰍰alled beside the sy󰍰em. Inspect all connections after the in󰍰allation to make sure

no leaks occur, wait until after the sy󰍰em is pressurized (turned on) to inspect again. Check sy󰍰em occasionally after

in󰍰allation or maintenance to make sure no leaks have developed. In󰍰all the sy󰍰em in a location with adequate

drainage.

General

This Elite RO unit is for climate controlled indoor use only. Exposure to overly high or low temperature ranges will

damage the unit. Follow all of your 󰍰ate and local laws and codes regarding plumbing even if they dier from what is

󰍰ated in this manual. If your 󰍰ate law requires it or you prefer to we recommend using a professional licensed in󰍰aller

or plumber who meets the requirements of this sy󰍰em. All O-Rings, ttings, lter cani󰍰ers, and teon tape wear out

after a certain period of time. The lifetime of your components are subject to change with the quality of the water

supplied. Do not handle an unwrapped lter directly with your bare hands as this can cause early lter failure. Use

appropriate eye and face protection when performing any drilling.

Conditions

means, including photocopying, recording, or other electronic or mechanical methods, without the prior written

permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other

noncommercial uses permitted by copyright law.

Introduction

Stage 1

5 Micron

Sediment Filter

Stage 2

GAC

Filter

Stage 3

Membrane

Stage 4

Alkaline

Filter

Stage 5

Inline Post

Carbon Filter

You have purchased the nest residential Reverse Osmosis Drinking Water System available for your home. When

properly maintained, this system will provide you with years of great tasting, pure drinking water and trouble-free service.

Please make sure to thoroughly read the installation manual and become familiar with the tools needed before

proceeding with the installation.

Also, please make sure to inspect the package for any missing components or shipping damages.

If you nd any issues, or have questions, please contact Express Water at 1-800-992-8876

Monday - Friday 10am to 5pm PST

EROM120

Cartridge Filters

Model

Service Life

1 Year

EACB05ESED05 EPAC05EALK05

Replacements Table

Express Water oers replacement lters for the Elite RO. For purchasing information for replacement lters, please

visit our website at www.ExpressWater.com.

Replacement Filters

Installation Notes

• Box Cutter

• Phillips-Head Screwdriver

• Power Drill

• 1/4” Drill Bit (for Drain Saddle Valve)

• 1/2” Drill Bit (for RO Faucet)

• Adjustable Wrench

Tools Required

Components List

Your new Elite RO should include the following items. If any item is missing please contact Express Water. Please

take a few moments to check all the following components:

Before you begin, please make sure you have all of the following tools ready to use:

Accessories and Connections

5 ft Yellow

2 ft White

5 ft Red

5 ft Blue

5 ft Black

Color Coded Tube 1/4” OD Drain

Saddle

Package

Foam Gasket 2 Drain Clamp Halves2 Nuts

2 Bolts

Feed Water

Adapter

Valve

Connections

Screws

Locking

Clip Bag

Tank

Valve

Leak Stop Valve

Components RO Storage Tank

RO Faucet Kit

Components

Screws

Pads

Leak Stop Valve

3 Replacement Pads

2 Mounting Screws

Storage

Tank

Thread

Air

Valve

1. Pre-Assembled Base

Plate & Rubber Washer

2. Rubber Washer

3. Tension Hand Screw

4. Union Connector

5. Locking Clips

Faucet Design and

Accessories May Vary

RO Faucet

The RO Faucet may be in󰍰alled on any at surface. Check

the underside of your in󰍰all location for interference by

making sure that drilling a hole will not damage any pipes

or wiring underneath the countertop or sink. Check to be

sure there is enough room for the Threaded Faucet Stem.

NOTE! For drilling you mu󰍰 use an appropriate drill bit

and drilling method for the material of your sink and

counter top. Dierent drill bits are required for 󰍰ainless

󰍰eel, porcelain, granite, etc.

You may use an exi󰍰ing hole in your counter or sink or

drill a new hole (if using an exi󰍰ing hole begin at 󰍰ep 2).

Make sure the Base Plate is big enough to cover the hole

you use.

Porcelain Sink

A proper porcelain 1/2” drill bit is 󰍰rongly recommended

to prevent chipping if you are drilling on a porcelain sink.

Drill slowly to avoid chipping during the initial cutting of

the porcelain.

Stainless Steel Sink

1. Use a proper 1/2” drill bit (depending on your sink /

counter material) to make a hole for your RO Faucet.

2. Insert the Pre-Assembled Base Plate & Rubber Washer

(see design) onto the Threaded Faucet Stem at the base

of the RO Faucet. Then put the Threaded Faucet Stem

through the newly drilled or pre-exi󰍰ing hole. Make sure

the RO Faucet sits in the center of your new or exi󰍰ing

hole.

3. Under the sink in󰍰all the Rubber Washer and the

Tension Hand Screw (see design) onto the Threaded

Faucet Stem. Make sure they are in󰍰alled all the way up

the 󰍰em.

4. Attach the Union Connector to the Threaded Faucet

Stem, and then insert the Blue Tube into the Union

Connector.

Open and

Closed

Position

Closed Open

Counter Top

Pre-Assembled

Base Plate &

Rubber Washer

Union

Connector

*Faucet Design

May Vary

Tension

Hand Screw

Threaded

Faucet Stem

1/4” Blue

Color Tube

Tubing Quick Connect Guide

To Cut Tubing

Make your cuts again󰍰 a at cutting surface with a razor blade, or use a handheld tube cutter. Any cuts to your

Tubing mu󰍰 be perfectly 󰍰raight.

NOTE! Improperly cut Tubing may leak water or fail to lock into Fittings.

Wait until all elements of your Elite RO are in their nal locations before cutting your Tubing.

Make sure you measure the length you will need before cutting.

Attach Tubing

Push Tubing in 󰍰raight and level with

the Collet. The Tubing will go 5/8ths of

an inch into the Collet before the lock

is activated. Pull out on the Tube to

make sure the lock has activated and the

Tubing is secure.

NOTE! Once connected, make sure to

check tubing is secure.

5/8”

Insert or Remove

Locking Clips

To lock a Tube in place make sure the

Tubing is fully inserted then slide the

open end of the Clip between the Collet

and Fitting. The Clip mu󰍰 be removed

before the Tubing can be removed. To

remove the Clip pull away until it slides

out from between the Collet and Fitting.

The tubing in your Elite RO uses a Quick

Connect locking mechanism to lock the

Color Coded Tubing in place. Be careful

not to damage your tubing as you

unpack it.

NOTE! Make sure to remove any

plugs before attempting to insert

tubing.

Release Tubing / Plugs

If there is a Locking Clip on the Collet it

mu󰍰 be removed before the Tubing can

be released. Push and hold the Collet in

to release the lock while pulling out on

the Tube / Plugs.

NOTE! Collet mu󰎤 be held down while

pulling up on the tube to release the

tube.

Hold

Down

Pull

Unlocked Locked

Locking

Clip

Plug

Collet

Fitting Modern Faucet

1110

Feed Water Adapter Valve

NOTE!

If your Cold Water Valve is too old or weak to

connect to directly Option A you can connect

at the top of the line where the faucet connects

Option B (if applicable, some sinks do not have

this connection point).

CAUTION!

The water supply to the unit MUST be from

the COLD WATER LINE. Using HOT WATER

will severely damage your Elite RO.

DO NOT CONNECT

TO HOT WATER LINE!

NOTE!

On single-handle faucets the hot water may have

to be turned o to prevent hot water crossover

(only during your r󰍰 in󰍰allation).

If water 󰍰ill continues to come out of the faucet

with the Cold Water Valve turned o, then the

main water supply mu󰍰 be turned o as well.

1. Locate the Cold Water Valve underneath the

sink and turn it o completely. Next, open the cold

water handle on your sink to release any pressure

by expelling any exi󰍰ing water. Check to make

sure the water has 󰍰opped owing completely

before proceeding. B

Hot Water Line

Cold Water Line

2. As shown below, the Feed Water Adapter Valve can be used for 3/8” or 1/2” feed line plumbing.

Next, use an adju󰍰able wrench to secure the Feed Water Adapter Valve either directly to the Cold Water

Valve Option A or further up in the line before the faucet Option B (if applicable).

Make sure your Feed Water Adapter Valve is in the closed position when in󰍰alling it.

Using the Feed Water Adapter Valve

During in󰍰allation leave your Feed Water Adapter Valve in the “CLOSED” position until Sy󰍰em Startup. The Feed Wa-

ter Adapter Valve controls all water coming into your Elite RO. If for any reason you need to 󰍰op incoming water turn

the Feed Water Adapter Valve to the “CLOSED” position. Always turn this valve o before replacing lters, if a leak is

discovered, or when shutting down the sy󰍰em.

CLOSEDOPEN WARNING!

INCOMING WATER

PRESSURE SHOULD

NOT EXCEED 80 PSI

NOTE!

Do Not Use Teon Tape!

Use your wrench to tighten the connection, be careful not to over tighten.

Simply switch the Adapter

Nut (see left image) from

one side of the Adapter

Valve to the other.

3/8” Connection1/2” Connection

Adapter Nut

1312

Note! Please avoid contact of any liquid to the compressed textile. Failure to do so will activate the textile

and shut the incoming water. Textile will not work if pla󰎣ic wrap is not removed.

Please do not re-use Leak Stop pads once activated.

4. Take the pla󰍰ic wrap o of the Compressed

Textile then place the Textile inside the Leak Stop

Valve as shown above. (You may wish to insert the

Compressed Textile after Sy󰍰em Startup is complete

in case of early monitored leaks).

INOUT

Flow Closed Position

5. Turn the Stop Switch down and the

Leak Stop Valve is ready.

Red

Tube

White

Tube

INOUT

Flow Open Position

2. Position the Leak Stop Valve on the oor

of the same cabinet (so any leaking water will

make contact with the valve) beside the sy󰍰em

and use the two screws to secure the Valve to the

cabinet oor. (Place Leak Stop Valve on the oor

beside the Elite RO).

3. Connect one end of the Red Tubing into the Feed Water Adapter Valve and connect the other end of the Red

Tubing into the hole marked “IN” on the Leak Stop Valve. Then connect one end of the White Tubing into the hole

marked “OUT” on the Leak Stop Valve and connect the other end of the White Tubing into the connection marked

“FEED” located in the back of the sy󰍰em.

Red TubeWhite Tube

INOUT

1. Position the Elite RO in the desired

permanent location.

Leak Stop Valve

The Drain Saddle is used to connect the Black Drain Line to the drain pipe under the sink. The Drain Saddle is

designed to t around a 󰍰andard 1.5 inch OD (outer diameter) drain pipe. The Drain Saddle should always be in󰍰alled

above (before) the P-Trap and on a 󰍰raight vertical or horizontal section of pipe.

To avoid clogging the drain line with debris do not in󰍰all the Drain Saddle after the drain pipe meets a garbage

disposal or dishwasher drain. Refer to the image below to see ideal Drain Saddle locations.

1. Once you have found where your Drain Saddle will go on the Drain Pipe make a mark for the opening there with a

marker or pencil.

2. Use your drill and an appropriate 1/4 inch (6.35mm) drill bit to drill a hole at your mark. Be careful to drill through

one side of the pipe and 󰍰abilize your pipes while drilling to avoid damaging them.

3. Find the half of the Drain Clamp with a hole in its center. Then remove the backing from the Foam Gasket (the

foam circle at the center of the Gasket is disposable). Make sure to align the Foam Gasket hole with the Drain Clamp

hole and 󰍰ick the adhesive side of the Gasket to the inner wall of the Drain Clamp half.

4. Take the half of the Drain Clamp without the Foam Gasket and insert a nut into the recess on each side.

5. Position both halves of the Drain Clamp on the drain pipe with the clamp’s opening aligned over the drilled hole.

The Foam Gasket will be between the drain clamp and the drilled hole. Push your 1/4 inch drill bit through both holes

(the Drain Clamp hole and the hole in the Drain Pipe) and remove to verify that the clamp is properly aligned with the

hole you drilled.

6. Secure the Drain Clamp halves together in place on the Drain Pipe. Screw the bolts through the Drain Clamp half

with the Foam Gasket and into the half you in󰍰alled the nuts into. (Do not over tighten. Make sure there is equal

space on both sides between the Drain Clamp halves.)

P-Trap

Garbage

Disposal

Nut

Black Tube/Drain Line

Foam Gasket

Drain

Clamp

Drain Pipe

1/4” Hole

Bolt

Drain Saddle

Mount Drain Saddle

at either location

WARNING!

Never mount there!

1514

1. Turn the Tank Valve to the Closed position (refer to

page 14).

2. Open the water supply to the Elite RO (use Cold Water

Supply and Feed Water Adapter Valve, refer to pages 10

and 11) (Make sure the main water supply is also on)

3. Open handle on the RO Faucet (refer to page 9) and

wait up to 10 minutes for water to 󰍰art dripping from

faucet. Let the water drip for 5 minutes.

4. Close the handle on the RO Faucet and wait 10

minutes for pressure to build. Then carefully check your

Elite RO for any leaks (Feel or visually inspect every

connection point for leaks. If a leak occurs, turn the Feed

Water Adapter Valve OFF, refer to page 16).

5. Turn the Tank Valve to the Open position.

6. Allow the Water Storage Tank to ll completely (this

takes about 2-3 hours depending on your incoming

water pressure). Water ow to sy󰍰em will 󰍰op once the

Tank is lled.

7. Flush the sy󰍰em by opening the RO Faucet handle

until the 󰍰ored water is completely emptied and the ow

is reduced to a trickle (about 1-5 minutes).

8. Close the RO Faucet handle and allow the Tank to ll

again.

9. Repeat 󰍰eps 6-8 three more times (about 6-9 hours).

(Occasionally check for leaks during this time)

10. After the 5th tank is lled you may drink the water.

11. Check for leaks daily during the 1󰎣 week of use

and periodically thereafter.

Filter and RO Membrane Storage

• Store unopened lters in an airtight container away

from direct sunlight to prevent them from absorbing air.

This prolongs the shelf life of the lters and avoids any

possible odors or contamination from the air.

• Using this method it is okay to 󰍰ore lters for several

years. Store in a cool, dry, dark place (avoid heat

and moi󰍰ure contamination), in a room temperature

controlled environment.

Extended Sy󰎣em Non-Use

• If you will not be using the Elite RO for two weeks or

more you will need to follow the “Vacation Mode” guide

on page 16.

Re󰎣arting The Sy󰎣em

1. Fully open the Feed Water Adapter Valve, Cold Water

Supply (pages 10 and 11), and the Tank Valve (page 14).

2. Open the RO Faucet handle and fully empty the tank

before turning the Faucet handle o.

3. Let the sy󰍰em rell with water (this takes 2-3 hours).

You can open the RO Faucet briey to release any air

trapped inside the sy󰍰em while it’s lling. (Be sure

to check for new leaks during the r󰍰 24 hours after

re󰍰arting.)

4. After the Water Storage Tank has lled drain the entire

sy󰍰em by opening the RO Faucet until the water ow is

reduced to a slow trickle. Then close the Faucet.

5. Repeat 󰍰eps 3 and 4 three times to fully ush the

sy󰍰em (6-9 hours).

System Startup

System Maintenance

Time E󰎣imate: 8-12 hours (We recommend running 4 full tanks of water through your new sy󰍰em. Each tank should

take 2-3 hours, depending on your home’s water pressure levels).

NOTE! Do not drink water from your new sy󰎣em until you have completed Sy󰎣em Startup. The ushing

process is needed for your lters to begin working.

NOTE! Do not send water through your fridge until ushing is complete, carbon nes ushed during

󰎣artup will clog your refrigerator.

NOTE! You may notice that the water has a milky color during the 1󰎣 week. This is an indication of air

bubbles in the water. This is normal during this period and the water is safe to drink.

These recommendations are intended for maximum eciency of your Elite RO.

NOTE! If the Elite RO is connected to a refrigerator do not drain the sy󰎣em through the refrigerator water

dispenser. The excess carbon nes from the new carbon lter will clog the internal fridge lter.

Water Storage Tank

NOTE! Do not tamper with the air valve on

the lower side of the Water Storage Tank. It

has been preset at 7-10 PSI.

1. Open the Water Storage Tank box.

2. Screw the Tank Valve onto the threaded 󰍰em.

Make sure it is tight (no need for Teon tape), but

do not over tighten.

3. Place the Water Storage Tank near the Elite RO

in the desired location. The Tank can 󰍰and up

󰍰raight or lie on its side.

4. Connect the Yellow Tubing to the connection

marked “TANK” on the back of the sy󰍰em, then to

the Tank Valve (see G to H on pages 2-3).

5. Keep the Tank Valve in the Closed Position until

Sy󰍰em Startup.

NOTE! If after 3-5 hours your tank does not ll,

shut o the sy󰍰em, and connect the tank directly

to the cold water supply (using connections H to

A as seen on pages 2-3 (bypassing the Elite RO)),

and allow the tank to ll for about 1 minute. Then

reconnect to your sy󰍰em as normal and empty

the tank through faucet. This will help activate the

tank bladder.

A. Tank Thread

B. Tank Valve

OPEN POSITION CLOSED POSITION

NOTE! The Tank Valve only controls water leaving

the Water Storage Tank. To 󰍰op all incoming

water use the Feed Water Adapter Valve.

1716

Does this sy󰎣em lter Fluoride, Lead, Pharmaceuticals, and Arsenic?

Yes, as well as Cyanide, Phosphate, Pe󰍰icides, Sodium, Cadmium, Sulfates, and many other contaminants

up to certain levels. You may need other changes to media for high levels of these sub󰍰ances.

What PSI do I need? What is the operating pressure?

The minimum PSI for the sy󰍰em is 40 and the maximum PSI is 80. If your PSI is too low you can purchase a

Boo󰍰er Pumps to aid your sy󰍰em. Let us walk you through these options; call us at 1-800-992-8876 or visit

expresswater.com

Does this sy󰎣em soften water?

Your Elite RO will soften water. However, hard water does reduce the lifespan of your Filters.

Does it 󰎣op lling automatically when lled? Why is the drain line

con󰎣antly owing?

The Elite RO does 󰍰op lling automatically when tank is lled (2-3 hours). If your drain line is con󰍰antly

owing this is a sign that your incoming water pressure is too low, or your lters may need to be replaced.

Can I in󰎣all this sy󰎣em in the basement? If so, will it aect the eciency of

the Elite RO?

Yes, the Elite RO can be in󰍰alled in a basement. However, if you do not have adequate water pressure you may

need to purchase a Delivery Pump as needed. Contact Express Water and we’ll help you nd your solution.

What is the discharge rate?

The typical discharge range is one to three gallons for every one gallon produced. Your water pressure,

incoming water quality, and water temperature will aect your Elite RO’s discharge rate.

Why does it take so long to ll up the tank?

The purication process takes some time on its own. However, some water takes longer to process. Your

water pressure, incoming water quality, and water temperature will all aect how quickly your Elite RO lls

the Water Storage Tank.

How often do I change Filters? Is there an indicator?

The lters should be changed every 1 year. There is no direct indicator for lter changes. However, if you

notice a drop in water quality before the 1 year mark this may mean that due to your water quality you

lter has degraded. If you reach 1 year without noticing a change in ta󰍰e you should 󰍰ill change your lter

at this point as they are no longer viable.

Can I connect this sy󰎣em to a refrigerator or icemaker?

Yes, you may need an Express Water Refrigerator Kit to do so. In some cases, your situation may require a

separate tank or Delivery Pump depending on how far away your refrigerator is from the sy󰍰em. Contact

Express Water and we’ll help you nd your solution.

FAQ’s

Vacation Mode

When you plan to not use your Elite RO for 2 weeks or more the Feed Water should be Turned O to prevent

exposure to water pressure uctuations. Locate the red Feed Water Adapter Valve connected to your Cold Water

Supply (refer to page 11).

Turn O Sy󰎤em: Turn the red Feed Water Adapter Valve to point away from the Red Tubing connection (in the

Closed position, page 11) to close the water supply to the sy󰍰em.

Turn On Sy󰎤em: Turn the red Feed Water Adapter Valve to point towards the Red Tubing connection (in the Open

position, page 11) to open the water supply to the sy󰍰em. Please ush 1-2 tankfuls to reactivate lters.

Troubleshooting

NOTE! Turn o the sy󰎣em before servicing or inspecting.

Milky colored

water

Air bubbles in

the water

- Air in system

Noise from the

system

Slow

production or

no water from

RO Faucet

Water taste or

an oensive

smell

No drain water

Leaks

No water

- Air gap in Faucet

- Location of Drain Saddle

- Restrictions in drain line

- System just starting up

- Air pressure in Water Storage

Tank is low

- Tank Valve is closed

- Low water pressure

- Crimps in tubing

- Clogged Prelters

- Fouled RO Membrane

- Drain line clogged

- Inline Post Carbon Filter is depleted

- Fouled RO Membrane

- Sanitizer not ushed out

- Clogged Flow Restrictor

- Fittings are not tightened

- Reinforce tubing(s) into connections

- Twisted O-Ring

- Misalignment of hole in Drain Saddle

- Threaded Connections

- Check Leak Stop Valve

- Check Feed Water Adapter Valve

* Air in the system is a normal occurrence with

initial startup of the Elite RO. This milky look

will disappear during normal use within 1 to 2

weeks.

* Will disappear after system shutdown.

* Relocate the Drain Saddle to above P-Trap.

* Blockage sometimes caused by debris from

garbage disposal or dishwasher.

* Normally it takes 2-3 hours to ll the tank.

Low water pressure and / or temperature can

reduce production rate.

* Add pressure to the storage tank. The

pressure should be 8-10 PSI when the tank is

empty.

* Add a booster pump.

* Make sure tubing is straight.

* Replace Filters.

* Replace Inline Post Carbon Filter.

* Replace RO Membrane.

* Drain Water Storage Tank and rell it.

* Replace the Flow Restrictor.

* Tighten ttings as necessary.

* Replace the O-Ring.

* Realign Drain Saddle.

* Replace Teon Tape with 7-10 rounds.

* Refer to page 13

* Refer to page 11

Problem Cause Solution

1918

We Cover

This warranty covers any defects in the parts or manufacturing of your Express Water Elite RO. We will give you new

replacement parts in exchange for any defective parts.

What to Do

Give us a call at 1-800-992-8876 or send an email to support@expresswater.com and describe the problem to

our support. Be sure to have a copy of your purchase conrmation email or receipt. Our support will verify that the

product and problem are under warranty and help you arrange to send your defective part back to Express Water

with your receipt and contact information (name, address, phone number, email address).

Support will help arrange sending of the defective part, the delivery of your replacement part, as well as guiding you

through the in󰍰allation.

Time Covered

This warranty is eective for 1 full year from the date of original purchase.

Not Covered

This warranty does not cover labor for removal or in󰍰allation, accumulation of dirt or grime (you are responsible

for your own cleaning), sy󰍰ems with the serial number removed or altered, damage from improper 󰍰orage (high

or low temperature, sun damage, etc), damage from a sy󰍰em not in󰍰alled as in󰍰ructions directed, anyone other

than original purchaser, damage from sy󰍰em abuse or unintended operation of sy󰍰em, acts of God, improper water

source, modication, negligence, commercial use of the sy󰍰em, Filters, RO Membrane, incidental damages from

sy󰍰em failure, sy󰍰ems used with parts not provided by Express Water (including tanks, lters, faucets, pumps, diverter

valves), or cosmetic damages.

Your State

Some 󰍰ates has further regulation on damages and warranty coverage.

You may have other rights depending on your 󰍰ate.

For warranty que󰍰ions, service, or help give us a call

Monday - Friday 10 am to 5 pm PST:

1-800-992-8876

Express Water Inc. 12730 Raymer St, Unit 1, North Hollywood, CA 91605

Email us:

support@expresswater.com

1 Year Limited Warranty

Can I reuse discharge water?

Never consume discharge water. With proper in󰍰allation it is possible to utilize your discharge water

for outdoor use. Contact Express Water to speak with a qualied representative who can give you more

information based on your situation.

How long does the sy󰎣em la󰎣? How long does the tank la󰎣?

With proper maintenance and average water quality an Elite RO should la󰍰 5-10 years. The water 󰍰orage

tank usually la󰍰s 3-5 years before we recommend replacing it.

Why are there bubbles in the water?

For Alkaline Sy󰍰ems it is normal to have more bubbles in your water because of the higher oxygen

content. Bubbles in your water is a common issue, but they only aect the appearance of your water and

pose no risk. There can frequently be air trapped inside any plumbing sy󰍰em, so the air may be coming

from your home’s plumbing and not the Elite RO. Trapped air happens frequently when you change a lter,

when there is a leak in your sy󰍰em or plumbing, or even when there is con󰍰ruction in your area. Check

your sy󰍰em carefully for any leaks or unexplained moi󰍰ure. You may need to carefully tilt the sy󰍰em

various directions then set it back in place to help release trapped air.

Does this produce aquarium safe water?

Alkaline water is NOT safe for aquatic life. The PH and minerals of Alkaline water are not good aquariums,

while the water is perfectly safe for human consumption.

Why do I need to ush the sy󰎣em?

New lters (or lters that have experienced extended disuse) can develop carbon residue. We recommend

lling and emptying the Water Storage Tank four times (which can take 8-12 hours) to release any extra

carbon before the water is safe to drink. Flushing the sy󰍰em also helps activate the membrane lter pores

for optimal performance.

How much water can the Water Storage Tank hold?

The maximum capacity of the tank is 3.2 gallons. However, the typical tank reaches 2-2.5 gallons. Your

Water Storage Tank’s capacity depends on your incoming water pressure. Lower water pressure means the

tank will hold less water.

Tabla de contenidos

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Express Water RO5DX Manual de usuario

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Express Water 300GPD Manual de usuario

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Express Water EZRO5 Manual de usuario

Express Water

Express Water Commercial Reverse Osmosis System Manual de usuario

Express Water

Express Water Whole House Guía del usuario

Express Water

Express Water MODEL 6 Manual de usuario

Express Water

Express Water Alkaline RO Manual de usuario

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WATA Standard Manual de usuario

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