Exceptional Innovation STB-4000 Manual de usuario
STB-4000 User Guide
Manual Version Release 1.0
STB-4000 User Guide
ii
Copyright and Distribution Notice
December 2015
Copyright © 2015
Exceptional Innovation Inc.
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STB-4000 User Guide iii
Table of Contents
Features, Specications,
and Safety Information ............................. 1-1
Overview...................................................................................1-1
About the STB-4000 .................................................................1-1
Unit Features ............................................................................1-2
Rear Panel Connections..............................................1-3
Care and Maintenance .............................................................1-4
Protection from Impact ................................................1-4
Cleaning ......................................................................1-4
Technical Specications ...........................................................1-5
Important Safety Information ....................................................1-6
Safety Instructions .......................................................1-6
Regulatory Information ................................................1-7
Warnings......................................................................1-8
Installation and Setup............................... 2-1
Overview...................................................................................2-1
Items Included with the STB-4000...............................2-1
Items Included in the STB-4000 Cable Kit...................2-1
Items Required for Installation ....................................2-1
Optional Items for Installation ......................................2-1
Install an STB-4000 ..................................................................2-2
Connect the STB-4000 to the network ........................2-2
Connect the STB-4000 to the TV.................................2-3
Connect the STB-4000 to Power.................................2-4
Set Up an STB-4000 ................................................................2-5
Other Rear Panel Connections.................................................2-6
A/V Connection to TV, Amp, or Receiver.....................2-6
Optical Audio Connection to TV, Amp, or Receiver .....2-7
Connection to USB Devices ........................................2-7
iv STB-4000 User Guide
IR Input Connection.....................................................2-8
IR Output Connection ..................................................2-8
HDMI Chromecast Connection to TV ..........................2-9
Troubleshooting and Maintenance ........... 3-1
Overview...................................................................................3-1
Troubleshooting Chart ..............................................................3-2
Website and Helpline................................................................3-3
Warranty and Returns .............................. 4-1
Overview...................................................................................4-1
Warranty ...................................................................................4-1
Returning Equipment for Repair or Replacement.....................4-1
1-1
Chapter 1 Features, Specications, and Safety Information
STB-4000 User Guide
1
Chapter
Features, Specications, and Safety
Information
Overview
This chapter discusses the features of the STB-4000 Set-Top Box and provides important information you
should read and understand before installing and using it.
Read the following sections to learn more about the STB-4000 features, care and maintenance,
specications, and related safety information:
• About the STB-4000
• Unit Features
• Rear Panel Connections
• Care and Maintenance
• Technical Specications
• Important Safety Information
About the STB-4000
The STB-4000 is a high-performance set-top box for hospitality applications. The STB-4000 provides digital
content delivery, streaming video, TV control, wireless operation, and several other features in a compact,
lightweight enclosure that can be mounted in a variety of locations.
This guide covers the following models:
• STB-4000
Chapter 1 Features, Specications, and Safety Information
1-2 STB-4000 User Guide
Unit Features
• Wireless Connectivity —The STB-4000 wireless option offers 802.11 wireless connectivity to
wireless network access points in hotels.
• USB —Two USB ports for connecting USB devices.
• HDMI —Two standard HDMI output ports for connecting audio/video to TV displays. One port is
dedicated to Chromecast A/V.
• Ethernet —Ethernet port for connecting to the hotel network.
• IR Input/Output —IR input/output ports for controlling non-hospitality TVs.
• Digital Audio —Digital optical port for connecting digital audio to AV receivers.
• MPI —MPI port for connecting to TVs with MPI interfaces.
STB-4000 Set-Top Box
Chapter 1 Features, Specications, and Safety Information
1-3
STB-4000 User Guide
Rear Panel Connections
The rear-panel connections shown below include (from left to right):
• DC power input for 5V DC external power supply
• HDMI port for connecting A/V to TV HDMI input
• Ethernet port for connecting to the hotel network
• 3.5mm A/V port for connecting analog audio/video to TV
• Optical port for connecting digital audio/video to a receiver or amplier
• 2 USB ports for connecting USB devices
• IR input and output ports for IR devices
• MPI Adapter port for connecting to hospitality TV MPI port
• HDMI port for connecting Chromecast A/V to TV HDMI input
DC Power Input
The rear-panel 5V DC power input accepts the barrel-plug end of the 5-volt DC external power supply
required for use.
HDMI Output
The left-side rear-panel HDMI port accepts an HDMI cable for connecting audio and video to a standard
TV HDMI input.
Ethernet Port
The rear-panel Ethernet port accepts an Ethernet cable for connecting the STB-4000 to the hotel network.
A/V Analog Output
The rear panel includes a 3.5mm A/V port for connecting analog audio/video to TV.
Chapter 1 Features, Specications, and Safety Information
1-4 STB-4000 User Guide
Optical Audio Output
The rear-panel Optical Audio output port on the rear panel accepts a TOSLINK optical cable for
connecting digital audio to a receiver or amplier.
USB Ports
Two rear-panel USB ports accept a USB cable for connecting external USB devices.
IR Input/Output Ports
The IR Input/Output ports are to be used for non-hospitality TVs which do not have an MPI port. These
ports allow the STB-4000 to communicate with non-hospitality TVs using IR commands and the TV’s built-
in IR receiver.
The rear-panel IR Input port accepts an IR Receiver cable for receiving IR from a Remote Control when
the STB-4000 is not placed in line of sight of the remote. The IR output port accepts an IR Transmitter
cable for TVs which do not have MPI ports. The IR Transmitter is located close to the IR Receiver on the
TV so that the STB-4000 can transmit IR commands directly to the TV via IR.
MPI Port
The rear-panel MPI port accepts a cable for connecting to a room TV’s serial MPI control port.
HDMI Output for Streaming TV
The right-side rear-panel HDMI port accepts an HDMI cable for connecting audio and video to a TV
HDMI input. This port is dedicated to streaming video/audio using an internally mounted device such as
Chromecast.
Care and Maintenance
Taking simple precautions and observing guidelines for care and maintenance will help ensure that the
STB-4000 remains in good operating condition.
Protection from Impact
Make sure to place the unit in an area where there is little chance of direct impacts from objects.
Cleaning
The surfaces of the cabinet and the front-panel should be cleaned periodically with a soft, lint-free cloth to
remove ngerprints, oils, and dirt.
Chapter 1 Features, Specications, and Safety Information
1-5
STB-4000 User Guide
Technical Specications
The following are specications for the STB-4000 Set-Top Box (specications subject to change):
Dimensions
• 7.75 inches (W) x 1.71 inches (H) x 6.00 inches (D)
Weight
• 1 lb
Rear Panel Connections
• Power supply — Maximum 5V DC @ 3amps
• 2 HDMI outputs — 1 standard HDMI port for connecting HDTV audio/video to TV and 1 standard
HDMI port for Chromecast HDTV audio/video to TV
• Ethernet — 10/100/1000 Mb/sec (1 RJ45 port)
• A/V output — 3.5mm CVBS A/V analog output
• Optical — For connecting standard optical digital audio devices
• USB 2.0 — Two USB 2.0 ports for connecting USB devices
• IR Input/Output — 3.5mm ports for connecting to non-hospitality TVs.
• MPI port — RJ12 port for connecting to MPI input of Hotel TV
Internal Features
• GPU — 8-core 450MHz
• RAM — 2 Gbytes internal RAM
• Flash — 16 Gbytes FLASH
• Wireless — 802.11 a/b/g/n/ac
Power Requirements
• 5V DC 3-Amp external power supply.
Power Consumption
• Average: 6 watts
Minimum Wiring Requirements
• CAT5e cable for LAN connections
• Shielded HDMI cables for connection to TV
Chapter 1 Features, Specications, and Safety Information
1-6 STB-4000 User Guide
Important Safety Information
This section covers important safety information you should know before installing and using the
STB-4000 Set-Top Box.
Safety Instructions
The STB-4000 is designed and tested to meet the latest standards for safety. However, to ensure safe
use it is important to follow the safety instructions marked on the product and included in this manual to
help guard against personal injury and/or damage to the unit:
• Read and keep these instructions. Heed all warnings and follow all instructions.
• Do not use this unit near water or a heat source such as a radiator or heat duct. The unit should
not be operated in high-temperature or high-humidity environments.
• Refer all servicing to qualied service personnel. Servicing is required when the unit has been
damaged in any way, the power-supply cord or plug is damaged, liquid has been spilled into or
objects have fallen into the unit, or the unit has been exposed to rain or moisture, does not operate
normally, or has been dropped. If any of these conditions occur, unplug the unit from the power
source and refer servicing to qualied personnel.
• Never pull on the power cord. Disconnect the unit from DC power by removing the power plug from
the rear panel power input. Install the unit near an outlet that you can easily reach.
• This equipment is designed for 5V DC operation only. This unit should be operated only from the
type of power source indicated in the Technical Specications section of this guide. Connection to
any other power source will void the warranty.
• The front panel is susceptible to damage from impact. Locate the unit in an area where the
chance of direct impacts from objects is minimized. Take precautions to reduce the risk of objects
hitting the front panel.
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