Essence Care Home Manual de usuario
Care@Home™
Voice Panic Detector
User Guide
ESUGSC018
Version 1.9
November 2018
Table of Contents
2 Care@Home™ Voice Panic Detector User Guide
Table of Contents
1. Overview.................................................................................................................................................3
1.1. Intelligent Voice Activation™(IVA) Technology..........................................................................3
1.2. Voice Extender Capability.......................................................................................................... 4
2. Installing the VPD....................................................................................................................................5
3. Testing the VPD Installation.................................................................................................................. 10
4. Operating the VPD................................................................................................................................. 11
4.1. Sending Notifications ............................................................................................................... 12
4.2. LED Indications ......................................................................................................................... 12
4.3. VPD Supervision........................................................................................................................ 12
4.4. Disabling Voice Detection ........................................................................................................ 13
4.5. Voice Extender Capability in Action.......................................................................................... 13
4.6. Voice Announcements ............................................................................................................. 15
5. Replacing the Batteries......................................................................................................................... 16
6. Specifications........................................................................................................................................ 19
Appendix A Stationary Panic Detector (SPD) .........................................................................................21
Appendix B Installing with Screws......................................................................................................... 22
Appendix C Recommended Mode of Operation...................................................................................24
Overview
Care@Home™ Voice Panic Detector User Guide 3
1. Overview
The Voice Panic Detector (VPD) is a stationary emergency button with:
Intelligent Voice Activation™(IVA) technology
Voice extender capability
1.1. Intelligent Voice Activation™(IVA) Technology
IVA™technology allows residents to use the VPD to literally call for help. The technology recognizes a
specific spoken phrase that triggers an alarm and sends an emergency notification to the monitoring
station.
Speaker
Emergency button
Pull cord
Microphone
Table Installation
Wall Installation
LED
Overview
4 Care@Home™ Voice Panic Detector User Guide
Ways to Get Help
OR
OR
Call out the trigger phrase Press the Emergency button Pull out the cord
1.2. Voice Extender Capability
Voice extender capability enables the HSP or caregiver to use the VPD to communicate with a resident
who has made an emergency call. The ability to talk with the resident in such circumstances, even if
the resident is not close to the Control Panel (CP), allows the HSP or caregiver to:
Make a more informed decision about the appropriate response
Give the resident first aid
Assure the resident that help is at hand
Easily and quickly identify false positives
For more information, refer to 4.5 Voice Extender Capability in Action on page 13.
Installing the VPD
Care@Home™ Voice Panic Detector User Guide 5
2. Installing the VPD
The VPD can be installed on a table or on a wall.
You need:
Two 1.5 V C alkaline batteries – the batteries are not included
A standard Philips screwdriver if you want to secure the top and bottom of the VPD using the
two supplied self-tapping KB 2.2 x 6 screws
To install the VPD:
Choose an installation location.
It is recommended to install the VPD in the bathroom, living room, or bedroom.
If you are installing the VPD on a wall, the recommended height is 1.4 to 1.5 m (4.6 to 4.9
ft.).
If you are installing the VPD on a wall, choose a flat, smooth surface.
Installing the VPD
6 Care@Home™ Voice Panic Detector User Guide
Release the back cover of the VPD as shown in the figure below.
On the control panel (CP), press the PAIRING button for five seconds.
The CP beeps and the ring around the CP Emergency button lights blue with a circular
movement effect.
Move the VPD at least 2 m (~6 ft. 7 in.) from the CP.
Insert two 1.5 V C batteries, observing the correct polarity.
Hold here and
pull off the
back cover
PAIRING button
Installing the VPD
Care@Home™ Voice Panic Detector User Guide 7
WARNING! A new battery can cause damage if it is incorrectly installed.
The VPD LED lights red to indicate that it powered up successfully.
The CP beeps and the CP Emergency button lights blue to indicate that it paired successfully.
Close the VPD by aligning the tamper pin with the tamper switch.
For added strength, secure the top and bottom of the VPD by using one of the supplied KB 2.2
x 6 screws in each of the left and right side holes.
Tamper pin
Tamper switch
Installing the VPD
8 Care@Home™ Voice Panic Detector User Guide
To install on a table, place it in a convenient place, like a living room table or bedroom night
stand.
To install the VPD on a wall:
a. Clean the surface of the mounting location thoroughly.
b. Remove the desk mount as shown in the figure below.
c. Peel the protective strips off the mounting tape.
Right side screw hole
Installing the VPD
Care@Home™ Voice Panic Detector User Guide 9
d. Press the VPD into place.
e. Insert the pull cord into the opening.
NOTE: For information about installing the VPD using screws, refer to Installing
with Screws on page 22.
Pull cord opening
Testing the VPD Installation
10 Care@Home™ Voice Panic Detector User Guide
3. Testing the VPD Installation
Verify that the VPD has been installed correctly. Test the various ways of calling for assistance.
Do one of the following:
Press the Emergency button on the VPD.
If you installed the VPD on a wall, pull out the cord.
Call out the emergency trigger phrase.
Verify that the Emergency button on the VPD lights up red.
Verify that the Emergency button on the CP flashes red and a vocal announcement declares
that the emergency alarm has been triggered.
Verify that the monitoring station receives an emergency message from the CP.
If you have not already tested all the ways of calling for help, go back to step 1, and test
another call for help.
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