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c) Next, open up the Follow Me tab.
d) Click in the box next to the statement that reads “Forward calls you receive to one or more alternate
destinations.” This service is currently INACTIVE. Once you have done this the service type will read ACTIVE.
e) Then under the Settings window you have three choices: 1) a check box to ask callers to record their names
before attempting to call you. 2) ring multiple phones simultaneously 3) ring sequentially in the same order as
the list you will create. Check the appropriate boxes to suit your needs.
f) Next, click on the Add Rule button on the lower left side of the window. In the pop-up window under Telephone
Number, enter the number you wish to add to the Find Me Follow Me rule. Make sure to look below and click on the
days and times you want this rule to operate. Click on the OK button.
g) Finally, click on the Settings tab up top. Select Preferences, and near the bottom of this window you will see
Voicemail Preferences. Change the number to a small number of seconds, such as 5-7 seconds, to allow the Find
Me Follow Me option to ring your main number for the number of seconds you chose, then move onto the other
numbers you have designated in the prior steps. Note: Make sure to press the Apply button when done.
h) To undo the Find Me Follow Me option, go to the Follow Me tab either through the Call Manager tab or on your
Dashboard view and uncheck the box that will return the system to INACTIVE.
7) Hosted PBX Last Number Redial Use
a) First open up your CommPortal (either through https://portal.ideaone.net enter your 10-digit phone number and
password or use CommPortal Assistant).
b) Through the CommPortal you will need to go to the Settings tab up top. Click on the Phone tab and then Configure
your Phone.
c) A picture of your Cisco SPA504G will appear on your screen. Hold your mouse pointer over the buttons on the phone
and you will notice that the button will have a highlight of either Blue or Red. The Blue color indicates that you can
change the function of that particular key. Red indicates that the key is locked. See Below:
d) When you have the softkey selected and it is Blue, click on it and a pop-up will open and you can then select from
the dropdown menu Automatic Recall. Next, you can type a description of your choice like – redial.
e) This button configuration change will require a phone reboot. Remember this will take your PC down while rebooting.