EnGenius DURAFON SN902 Manual de usuario

DURAFON SN902 & SN922 PRODUCT SUPPORT & FAQ’s

Product

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

Question

How many handsets will

each base unit support?

How many bases (lines) can

one handset be assigned?

How many lines per base?

How can I add an answering

machine to the system?

How can I use the music or

message on hold feature?

Can I charge a spare battery

while the handset is in the

charger?

Does the charger handset

slot and spare battery slot

fast charge?

How long does it take to

charge a battery?

What type of battery is

used?

Answer

The EnGenius SN902 system will

support 9 handsets per base. Each

handset can be registered to up to 4

base units for a total integrated system

of 36 handsets and 4 base units.

Each EnGenius SN902 handset can be

registered to up to 4 base units for a

total integrated system of 36 handsets

with 4 base units.

Each EnGenius SN902 base will support

one analog line or extension. Additional

base units can be added to expand the

system to up to 4 base units.

The EnGenius SN902 system will

support an answering machine or a

corded phone by using the second jack

on the back of the base unit.

The EnGenius systems will support an

audio-in device (IE: tape player, CD,

radio, etc) for music or sales messages

on hold by plugging in the 3.5mm

audio-in cable (purchased separately)

into the audio-in port on the back of

the base unit and into an audio device.

Yes, the EnGenius rapid charger has a

spare battery charging slot located

behind the handset charging slot.

Yes, the EnGenius rapid charger,

charges both the handsets’ battery and

the spare battery in 90 minutes.

The EnGenius rapid charger, charges

both the handsets’ battery and the

spare battery in 90 minutes.

The EnGenius battery pack is Lithium

Ion.

DURAFON SN902 & SN922 PRODUCT SUPPORT & FAQ’s

Product

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

Question

Will the battery develop a

“memory effect”?

When would the handset

battery need to be replaced?

What is the standby time of

the battery?

What is the talk time of the

battery?

Can I broadcast a message

to handsets?

Is the system digital?

What is DSS?

What is the size of the

external antenna?

What frequency does the

system operate on?

How do I use the Keypad

Lock feature?

What is the size of the

handset?

Can the base be used as a

monitor?

How do I register a new

handset?

Answer

The EnGenius Lithium Ion battery pack

will not develop a “memory effect” and

does not have to be fully discharged to

maximize its life.

The EnGenius Lithium Ion battery pack

should last for about 300 full charges

or about one year.

The EnGenius Lithium Ion battery

pack’s standby time is up to 48 hours.

Standby time is reduced significantly by

telephone calls or 2-way use.

The EnGenius Lithium Ion battery

pack’s talk time is up to 6 hours.

Although a page from the base unit will

ring all registered handsets, you cannot

broadcast a message from the base or

another handset, but a text message

can be sent to a group of handsets.

Yes, the EnGenius systems use digital

spread spectrum (DSS) technology.

DSS stands for Digital Spread

Spectrum and means that the signal

changes frequency to ensure privacy

and clarity.

The antenna measures 68cms from the

tip to it’s ground plane.

915 – 928 MHz (Australian Standard).

To lock the keypad, press Menu 1, to

unlock press Unlock 1.

Approximately 14cms X 5.7cms X

3.2cms.

Yes, simply open up a 2-way

communication link.

Press REG button on base until LED’s

light up. Then press Menu 6 1 on the

handset.

DURAFON SN902 & SN922 PRODUCT SUPPORT & FAQ’s

Product

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

Question

Is the system expandable?

Can I page all the handsets?

How do I insert a pause in a

directory number?

Will the system work with a

PABX / Key System?

How do I enter a long

distance dialing code?

Does the system use

frequency hopping?

Is the system secure?

Is there a call timer on the

handset?

Are the handsets also 2-way

radios?

Does the handset vibrate?

How do I add an additional

line (base)?

How do I change the base

ID?

Why won’t my new

additional handset work?

Answer

Yes, each base can register up to 9

handsets and each handset can be

registered to, up to 4 base units for a

total of 4 bases and 36 handsets.

Yes, but only from a base unit. The first

handset to answer will have a

communication link.

Use the * key to enter a pause in the

directory mode.

Yes, the system works behind an

analogue port of the PABX or Key

System.

Press Menu 5 1 to enter the dial prefix

mode.

Yes, at 200 channels per second.

Yes, DSS technology and frequency

hopping provides call security.

Yes, when a call is answered or talk is

pressed the time begins until the call is

ended.

Yes, unique handset ID’s make it

possible to “2-way” call other handsets

within the system even while away

from the base unit, or with the base

unit turned off.

Yes, select Menu 4 1 and use the

up/down arrows to select ring options.

To add a base unit, the base ID must

be different from the other base ID’s

within the system. The base ID can be

changed by pressing Menu 6 3 then

entering an ID number, 1, 2, 3, or 4.

The base ID can be changed by

pressing Menu 6 3 then entering and ID

number, 1, 2, 3 or 4.

Check that the handset has an ID

number other than 00. Check battery

power.

DURAFON SN902 & SN922 PRODUCT SUPPORT & FAQ’s

Product

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

SN902

SP922

Question

How do the phones compare

to 2.4GHz or 5.8GHz

phones?

How is such long range

achieved?

How much more range will I

get with the external

antenna?

What is the range?

Are the systems safe?

How close can a base

antenna be to another

antenna?

How far apart should

external antennas be

placed?

How do I protect my system

from static electrical

charges?

Where should I place the

base unit?

The handset gets warm

during charging, is this

normal?

Will the phone work with the

electricity off?

How do I maximize the

range of the system?

Answer

Typically, much longer range can be

achieved with the EnGenius Industrial

Cordless systems.

Long range is achieved with lower

frequency and higher transmission

power.

The external antenna provides more

range by getting the signal above

obstacles which may block the signal if

the base unit is used by itself.

Range depends upon individual

environment. Typically, 12 floors in a

building, 23,000 square metres in a

warehouse and 12,000 hectares on a

farm or in open area.

The systems have met or exceeded all

FCC testing, including rigorous SAR

testing.

Keep 6 metres between antennas.

Keep 6 metres between antennas

Use the EnGenius lightening protection

kit.

Locate the base away from obstacles

and as high and as central as possible.

Yes.

No.

Mount the base unit antenna as high as

possible and use the long Optimal

performance handset antenna.

DURAFON SN902 & SN922 PRODUCT SUPPORT & FAQ’s

Product

SP922

SN902

SP922

SN902

SP922

SN902

SP922

Question

How do I add an additional

line?

How do I register a new

handset?

How do I reset the base

unit?

How can I select a particular

line for an outgoing call?

Can the base be used as a

monitor?

Is the system expandable?

Can I page all the handsets?

What is covered by the

Warranty?

What is not covered by the

Warranty?

What is the Warranty

period?

Answer

Just plug the next line in to the base

unit beginning at L1, then L2, then L3,

then L4.

On the base unit, press and hold REG

button until the line LED’s come on,

then on the new handset press

Menu 6 1.

The Base can be reset by inserting a

pen tip or paper clip to press and hold

the RESET button on the base unit.

To activate, press Menu 5 8 to enter

the line selection mode, turn selection

to On. Then press talk button on

handset and select which line you

require, 1, 2, 3, 4.

Yes, each base can register up to 90

handsets.

From one handset, a group of handsets

can be paged by pressing 2-way and

entering a group number.

Manufacture defects in material or

workmanship.

Damage due to misuse, abuse and

accidents.

One year for the base and handset(s).

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