EmerCom Technologies EMC-60 Manual de usuario
EMC-60
USER GUIDE
EC Emergency Hands-free Phone
EMC-60 User Guide
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Quick start guide
4
Customer Care
:
Call
1
-
844
-
EMERCOM (1
-
844
-
363
-
7266)
for assistance.
Line test:
Touch . The LINE TEST LED will
turn on and the phone go off-hook. Wait for
dial tone then use the keypad to dial a test
number (e.g. a mobile phone). The phone
should hang-up when the called party
disconnects or touch .
5
Connect wiring:
Phone line (TEL)
Power (PWR)
Phone push button (CALL)
LED
PLM (Phone Line Monitoring)
With power & battery connected, the green
‘PWR’ LED should be on and the red ‘ALARM’
LED should be off. Wake up the keypad by
touching . The WAKE LED will turn
on.
Select for program mode. The
PROG LED will turn on with the prompt
“Program”.
Check Alarm Status:
Touch then . If
the phone voice response is “Normal” or
“Charging battery” the phone is ready for
testing.
Enter the Station Number: (low
-
rise only)
Touch . Key-in the Station # after
the prompt “Station Number”. Requires
station # 1 to provide the prompts.
Touch
Record the Location Announcement:
Touch . After “Location
Announcement .. beep”, record the location,
cab number and that help is required, then
touch .
Verify with
Enter the Secondary Phone Number:
Touch . Key-in the phone
number after the prompt “Secondary Phone
Number”, then touch
6
7
8
1
2
3
4
1
Enter the Primary Phone Number:
Touch . Key-in the phone
number after the prompt “Primary Phone
Number”, then touch
2
5
4
ENTER
WAKE
PROG
ENTER
ENTER
ENTER
ENTER
ENTER
REPLAY
ENTER
EXIT
WAKE
ALARM STATUS
ARM STATUS
LINE TEST
EXIT
4
EMC-60 User Guide
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Copyright © 2019 by EmerCom Technologies Inc
EMC-60 User Guide
ALL RIGHTS RESERVED
NOTICE
The information in this document has been carefully checked and is believed to be accurate. However,
no responsibility is assumed or implied for inaccuracies. Furthermore, EmerCom Technologies Inc
reserves the right to make changes to any products herein described to improve reliability, function or
design. EmerCom Technologies Inc does not assume liability arising from the application or use of any
product or circuit described herein; neither does it convey any license under its patent rights nor the
rights of others.
This manual and all data contained constitute proprietary information of EmerCom Technologies Inc and
shall not be reproduced, copied or disclosed to others, or used as the basis for manufacture without
written consent of EmerCom Technologies Inc.
EMC-60 User Guide
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Contents
1 About the EC Emergency Hands-free Phone ..................................................................................... 6
1.1 Key Features: ................................................................................................................................. 6
2 Circuit Board Layout & Connections.................................................................................................. 7
3 Description of Operation ................................................................................................................... 8
4 Diagnostics ......................................................................................................................................... 9
4.1 Self-diagnostics ............................................................................................................................. 9
4.2 PLM (Phone Line Monitoring) ....................................................................................................... 9
4.3 Phone Line test ........................................................................................................................... 10
4.4 False Alarm monitoring and reporting (option – special order) ................................................. 10
4.5 Remote simulation of emergency call ........................................................................................ 10
4.6 Remote Call to verify phone operation on a regular basis: ........................................................ 10
4.7 Setting for quiet (low-power) or noisy (static) phone lines: ....................................................... 10
5 Programming ................................................................................................................................... 11
5.1 Summary Table ........................................................................................................................... 11
5.2 Programming Details................................................................................................................... 13
5.2.1 Command # 1: PRIMARY PHONE NUMBER: ............................................................ 14
5.2.2 Command # 2: SECONDARY PHONE NUMBER: ..................................................... 14
5.2.3 Command # 3: THIRD PHONE NUMBER ................................................................... 14
5.2.4 Command # 4: LOCATION ANNOUNCEMENT .......................................................... 15
5.2.5 Command # 5: STATION NUMBER .............................................................................. 15
5.2.6 Command # 6: SERIAL NUMBER PLAYBACK ........................................................... 15
5.2.7 Command # 7: FIRMWARE VERSION PLAYBACK .................................................. 15
5.2.8 Command # 8: ALARM STATUS PLAYBACK ............................................................. 16
5.2.9 Command # 9: ACCESS CODE .................................................................................... 16
5.2.10 Command # 10: LANGUAGE ......................................................................................... 16
5.2.11 Command # 11: PRIMARY RING TRANSFER COUNT ............................................ 16
5.2.12 Command # 12: SECONDARY RING TRANSFER COUNT ..................................... 17
5.2.13 Command # 13: THIRD RING TRANSFER COUNT .................................................. 17
5.2.14 Command # 14: AUTO ANSWER ................................................................................. 17
5.2.15 Command # 15: TALK TIME .......................................................................................... 17
EMC-60 User Guide
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5.2.16 Command # 16: OPERATOR WAIT TIME ................................................................... 17
5.2.17 Command # 17: OPERATOR PROMPT....................................................................... 18
5.2.18 Command # 18: BUTTON 2 PHONE NUMBER .......................................................... 18
5.2.19 Command # 19: REMOTE CALL PHONE NUMBER ................................................. 18
5.2.20 Command # 20: REMOTE CALL DIALING FREQUENCY ........................................ 19
5.2.21 Command # 23: SOUNDNET CODE ............................................................................ 19
5.2.22 Command # 24: PHONE LINE MONITORING TEST ................................................. 19
5.2.23 Command # 30: VOLUME .............................................................................................. 19
5.2.24 Command # 31: MICROPHONE SENSITIVITY SETTING ........................................ 19
5.2.25 Command # 32: PUSH & HOLD .................................................................................... 20
5.2.26 Command # 33: SERVICE PROMPT ........................................................................... 20
5.2.27 Command # 34: VOICE DETECTION THRESHOLD ................................................. 20
5.2.28 Command # 35: PHONE LINE TYPE ........................................................................... 20
5.2.29 Command # 36: Alert Sounder ....................................................................................... 21
5.2.30 Command # 37: PROTECTED WAKE .......................................................................... 21
5.2.31 Command # 40: CONSOLIDATOR COMPATIBILITY ................................................ 21
5.2.32 Command # 41: SIMULATE EMERGENCY CALL ..................................................... 21
5.2.33 Command # 42: SETTINGS RESET ............................................................................. 21
5.2.34 Command # 43: FACTORY PARAMETERS RESET ................................................. 22
5.3 Remote Programming ................................................................................................................. 22
6 Precautions ...................................................................................................................................... 23
7 Mechanical ...................................................................................................................................... 24
7.1 Dimensions .................................................................................................................................. 24
7.2 Keypad......................................................................................................................................... 24
7.3 LEDs ............................................................................................................................................. 25
8 Ordering ........................................................................................................................................... 25
9 Specifications ................................................................................................................................... 26
10 Troubleshooting .............................................................................................................................. 27
11 Warranty .......................................................................................................................................... 28
12 FCC Notice and Customer Information ........................................................................................... 29
13 Industry Canada Certification .......................................................................................................... 31
EMC-60 User Guide
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1 About the EC Emergency Hands-free
Phone
1.1 Key Features:
Auto redial if not answered by operator or line busy
Voice notifications if line busy or fault detected
Three emergency call numbers
Remote call-in, remote programming and remote alarm simulation
Advanced diagnostics
- Phone line test simulating a conventional speakerphone
- Built-in Phone Line Monitoring (PLM) as required by ASME A17.1/CSA B44
Safety Code for Elevators.
- PLM test
- Phone operation verification call (“Remote Call”)
- Test simulation of an “emergency” call (password protected)
- Seven PCB mounted status LEDs provide the essential information at a glance.
- Elevator door monitor (special order)
- Notification of false entrapment alarm (special order)
Ease of setup and operation
- Extended touch keypad
- Seven indication LEDs
- Voice prompts in multiple languages
- Setting for low-power, quiet phone lines
Small PCB footprint (speaker can be mounted remotely)
New digital technology enables feature flexibility with optional customization
Excellent sound quality
Ability to program many more features making it significantly more flexible than the
analog models and the footprint of the circuit boards is miniature.
Self-diagnostics continuously monitors its own operation and its environment.
A wide range of power supply voltages is available and an auxiliary connection enables
a voice/tone annunciator to use the phone speaker.
Code requires the phone to be able to call into two separate locations and a third phone
number can be programmed if required.
The menus and prompts are available in multiple languages (French/English/Spanish)
and when making an emergency call the phone can automatically “handshake” using
SoundNet.
Additional options of a second call button with 2nd button phone number or a 2nd LED are
also available.
EMC-60 User Guide
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2 Circuit Board Layout & Connections
15VDC
0.4A
to HELP
push-
button
to LED
on p/b
panel
from
Annunciator
Pulsing green
heartbeat LED
is behind the
keypad
analog
phone
line
to
phone
line
alarm
to 2nd
LED
(option)
EMC-60 User Guide
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3 Description of Operation
In the event of an entrapment or other emergency, an elevator occupant may press the
“phone” button causing the EMC-60 to automatically call the primary phone number.
The “PHONE” LED will illuminate immediately and begin flashing as soon as two-way
voice communication with an authorized person is established.
If the call is not acknowledged within a reasonable time, the phone will automatically
hang up and dial the second phone number, then the third number. If the phone line is
busy, the phone will notify the caller that the system is in use and will redial
automatically every 30 seconds.
The EMC-60 will automatically answer incoming calls, even if connected in parallel with
other EC-Phones, prompting the caller to select which of the phones to begin two-way
communication.
The phone may be easily programmed from the keypad or remotely as described in the
following sections.
EMC-60 User Guide
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4 Diagnostics
4.1 Self-diagnostics
The EC-Phone continuously monitors its own operation and its environment and will
report on its alarm status through the programming mode (locally or remotely) or if the
<ALARM STATUS> button is pressed. Conditions reported are
Normal
Line in use
No main power
Phone line fault
No emergency response (call centre no answer)
No battery
Low battery
Charging battery
Dead battery.
Advance notice of a non-functioning phone gives building managers and owners the
opportunity to repair the fault, increasing safety and reducing liability.
Nine LEDs provide the essential information at a glance:
1. Alarm (off; flashing red = no power; solid red = other alarms)
2. Heartbeat behind the keypad (pulsing green)
3. Power (green)
4. PLM (green)
5. Keypad awake (green)
6. Program mode (green)
7. Line Test call in progress (green)
8. Emergency call status on car panel (solid red = connecting; flashing red = 2-way
voice)
9. Optional 2nd LED on car panel (available for customized indication)
4.2 PLM (Phone Line Monitoring)
The Phone Line Monitoring (PLM) feature monitors the phone line as required by ASME
A17.1/CSA B44 Code to generate an audible & visual alert in the elevator lobby. If a
Consolidator or Rescue Station is installed the EC-Phone checks the line from the cab
to the Consolidator. A pair of contacts is built-in, which will open on alarm (fail-safe).
A PLM test feature is available to simulate an alarm for the number of seconds entered,
after which it returns to normal.
EMC-60 User Guide
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4.3 Phone Line test
A phone line test feature enables on-site personnel who have access to the phone
keypad to go off hook, listen for dial tone, call any number and engage the speaker and
microphone for volume adjustment, converting the EC emergency phone into a regular
hands-free telephone.
4.4 False Alarm monitoring and reporting (option – special order)
In addition the EC-Phone can monitor whether the elevator door curtain has detected
motion since the phone button was last pressed (door contact required), informing the
emergency response phone operator that there is no longer an entrapment and
assistance is probably no longer required.
4.5 Remote simulation of emergency call
The phone can be programmed remotely to the extent of initiating a test simulation of an
“emergency” call (password protected).
4.6 Remote Call to verify phone operation on a regular basis:
The remote call feature is a means for building owners to perform daily end-to-end
diagnostic calls. The phone can automatically call a programmed phone number to
verify phone operation on a regular basis. During these calls the digital emergency
phone checks for phone line issues then updates and reports the alarm status.
4.7 Setting for quiet (low-power) or noisy (static) phone lines:
The voice detection threshold can be adjusted to cater for the selection of “unregulated”
phone lines becoming available (e.g. PSTN phones connected to optical fibre/VoIP
systems).
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