EMC2 VNXe3100 Manual de usuario

This document describes how to replace a solid state disk (SSD) in a VNXe3100 or

VNXe3150 disk processor enclosure (DPE).

Before you start

Before you start the procedure, refer to your EMC® VNXe™ online help (Servicing your

system > Adding or replacing faulted hardware components > Replace a faulted hardware

component) for instructions on how to identify failures, order new parts, and handle

hardware components.

Tasks to replace a solid state disk (SSD)

◆Task 1: Preparing the storage processor (SP) for service ............................................ 2

◆Task 2: Remove the SP assembly............................................................................... 3

◆Task 3: Replace the solid state disk........................................................................... 4

◆Task 4: Replace the SP assembly............................................................................... 5

◆Task 5: Reboot the SP ............................................................................................... 5

◆Task 6: Verify the operation of the replacement solid state disk................................. 6

◆Task 7: Return the faulted solid state disk ................................................................. 6

EMC® VNXe3100/VNXe3150

Replacing a Solid State Disk (SSD)

P/N 300-012-221

REV 02

2 EMC VNXe3100/VNXe3150 — Replacing a Solid State Disk (SSD)

Tasks to replace a solid state disk (SSD)

Task 1: Preparing the storage processor (SP) for service

IMPORTANT

To protect your VNXe system form accidental data loss while you replace an SSD in an SP,

you must prepare the SP for service before you replace the SSD. You prepare an SP for

service by putting it in Service mode.

1. Open Unisphere™ and select Settings, then Service System.

2. Log in with your service password.

3. In the System Components column, select storage processor (SP A or SP B) associated

with the faulted component.

4. Under Service Actions, select Enter Service Mode, then Execute service action.

5. In the Service Confirmation dialog box click OK.

Putting an SP into Service mode takes about 10 minutes to complete. The storage

processor fault LED will flash alternating amber and blue while the SP remains in

Service mode and is receiving active power.

6. Wait until the SP fault LED is flashing alternating amber and blue before continuing to

the next task.

1 GBE

6Gb SAS

e3e0 e1 e2

1 GbE

SP fault

Tasks to replace a solid state disk (SSD)

EMC VNXe3100/VNXe3150 — Replacing a Solid State Disk (SSD) 3

Task 2: Remove the SP assembly

To remove the solid state disk, you must remove the SP assembly:



DO NOT REMOVE an SP assembly while the “Unsafe to remove SP” LED is on. The

light indicates that you may interrupt a vital system or data-caching process.

If your system has a single SP, DO NOT REMOVE the storage processor if the “Unsafe to

remove” LED for the cache protection module is on.

1. Disconnect the network and all other cables from the back of the assembly that will

include the faulted solid state disk.

Do not remove

any cables from the other storage

processor assembly.

Mark the cables with the port numbers from which you removed them.



The SP assembly omes completely out of the chassis. In addition to holding the

latches, be prepared to support the SP assembly to avoid dropping it.

2. Locate the left and right latches.

3. Pinch the orange tabs and pull the latches to the sides to eject the SP assembly from

the chassis.

4. Pull out the latches until they are fully extended and the SP assembly is released from

the enclosure.

5. Use the latches to slide the assembly about

half-way

out of the enclosure.

6. Use both hands to support the assembly and pull it fully out of the enclosure.

7. Place the assembly on a clean, flat static-free work surface.

CL4682

4 EMC VNXe3100/VNXe3150 — Replacing a Solid State Disk (SSD)

Tasks to replace a solid state disk (SSD)

Task 3: Replace the solid state disk

The solid state disk is located at the back of the SP assembly.

1. Unlatch the solid state disk by pulling the blue tab away from the bottom of the SP.

2. Pull the solid state disk out of the slot.

3. Unpack the replacement solid state disk.

Save the packaging material to return the faulted disk.

4. Slide the replacement solid state disk into the slot in the SP, making sure that the

latch snaps in place.

1 2 4

CL4653

CL4652

431 2

Tasks to replace a solid state disk (SSD)

EMC VNXe3100/VNXe3150 — Replacing a Solid State Disk (SSD) 5

Task 4: Replace the SP assembly

1. Pull out the latches on each side of the SP assembly and make sure they stay in the

open position.

2. Align the SP assembly with the chassis opening and push it straight into the chassis.

The latches begin to close when they contact the chassis edges.

3. Close the right and left latches to fully seat the SP assembly in the chassis.

An audible click indicates that the latches are secure.

4. Reconnect the cables to the back of the SP assembly being sure to connect all cables

to the same ports from which you removed them.

The SP begins powering up immediately after connection to an active AC power

source.

Task 5: Reboot the SP

Once you have installed the replacement solid state disk and returned the SP assembly to

the chassis, reboot the recently serviced SP to ensure that it leaves Service mode:

1. From Unisphere, select Settings, then Service System.

2. Log in with your service password.

3. In the System Components column, select the storage processor (SP A or SP B)

associated with the replacement solid state disk.

4. Under Service Actions, select Reboot, then Execute service action.

It may take up to 12 minutes for the system to complete its reboot to return to Normal

mode and restart the servers.

5. Refresh your browser, or follow the on-screen instructions, to bring the software out of

Service mode and restore full-function Unisphere.

CL4687

6 EMC VNXe3100/VNXe3150 — Replacing a Solid State Disk (SSD)

Tasks to replace a solid state disk (SSD)

Task 6: Verify the operation of the replacement solid state disk

Verify that the replacement solid state disk is recognized by your system, and operating

correctly:

1. In Unisphere™, select System, then System Health.

2. Select the solid state disk in the Component list or the graphical view:

• In the Component list, the solid state disk should be marked with a status OK icon:

• In the graphical view, the solid state disk should be highlighted green.

If the system health monitor shows the replacement solid state disk as faulted,

contact your service provider.

Task 7: Return the faulted solid state disk

1. Package the faulted solid state disk in the shipping box that contained the

replacement disk, and seal the box.

2. From Unisphere, click Support > Need more Help? > Customer replaceable parts >

Return a customer replaceable part to enter the EMC Online Support website. The site

includes detailed instructions on how to return faulted parts.

If your screen does not show the Return a customer replaceable part option, contact

your service provider for instructions on what to do next.

3. Follow the on-screen instructions. The website includes a printable return label and

box pickup information.

4. Attach the shipping label, and contact the appropriate person to pick up the parts.

Published August, 2012

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without

notice.

The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any

kind with respect to the information in this publication, and specifically disclaims implied warranties of

merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this

publication requires an applicable software license.

EMC2, EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries.

All other trademarks used herein are the property of their respective owners.

For the most up-to-date regulatory document for your product line, go to the technical documentation and advisories

section on EMC Online Support.

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