EFI Fiery Central Solo Manual de usuario

Fiery Central Solo for KM

Service Guide

A guide for service technicians

Replacement parts and specifications are subject to change. For a current

parts list, contact your authorized service/support center.

This documentation is protected by copyright, and all rights are reserved. No part of it may be reproduced or

transmitted in any form or by any means for any purpose without express prior written consent from Electronics For

Imaging, Inc. (“EFI”), except as expressly permitted herein. Information in this documentation is subject to change

without notice and does not represent a commitment on the part of EFI. The documentation is further covered by

Legal Notices distributed with this product. The documentation may be provided in conjunction with EFI Software

(“Software”) and any other EFI product described in the documentation. The Software is furnished under license and

may only be used or copied in accordance with the terms of the Software License Agreement, which can be found in

the “Legal Notices” distributed with this product.

23 December 2019 45204592

*45204592*

List of Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

About the FC Solo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

About the illustrations in this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Terminology and conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Creating an ESD safe environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Tools you will need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the FC Solo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the FC Solo control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Network Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Starting, shutting down, restarting, and rebooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Service Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

FC Solo overview diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Accessing internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Shutting down the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Opening the FC Solo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Removing and replacing FC Solo components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

User Interface Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Replacing parts on the motherboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

DIMM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

CPU and CPU cooling assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Chassis fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Hard disk drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

DVD drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Restoring and verifying functionality after service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Contents

4Service Guide: Fiery Central Solo for KM

Contents

Installing FC Solo Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Server software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Installing the system software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Installing the hardware security key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Fiery Central License Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configuring FC Solo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Fiery Central Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Troubleshooting process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Preliminary on-site checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Checking external connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Checking internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Inspecting the system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Normal startup sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Error messages and conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Hardware features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Safety and emissions compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Figure 1: FC Solo control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Figure 2: Front and connector panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Figure 3: Internal side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure 4: Exploded view of FC Solo components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Figure 5: Data cable connections in the FC Solo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Figure 6: Power cable connections in the FC Solo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Figure 7: Removing/replacing the side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Figure 8: Removing/replacing the top panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Figure 9: Removing/replacing the front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Figure 10: Diagram of the User Interface Board (front and back) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Figure 11: Removing/replacing the User Interface Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Figure 12: Motherboard battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Figure 13: Cable connections for power button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Figure 14: Diagram of the FC Solo motherboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Figure 15: Removing the motherboard from the chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Figure 16: Removing or replacing a DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Figure 17: CPU cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Figure 18: Removing the CPU cooling assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Figure 19: Removing/replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Figure 20: Locating the flat corner of the CPU socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Figure 21: Removing/replacing the chassis fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Figure 22: Removing/replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Figure 23: Removing/replacing the hard disk drive bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Figure 24: Removing/replacing the hard disk drive from the hard disk drive bracket. . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Figure 25: Removing/replacing the DVD drive bracket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Figure 26: Removing/replacing the DVD drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

List of Figures

Introduction

The Installation and Service Guide is intended for authorized Fiery Central Solo for KM service technicians. If you are

not an authorized service technician, do not attempt to service the Fiery Central Solo for KM. Electronics For Imaging

does not warrant the performance of the Fiery Central Solo for KM if it is serviced by non-authorized personnel.

Note: The term “FC Solo” is used throughout this document to refer to the Fiery Central Solo for KM.

About the FC Solo

FC Solo is a server computer that runs Fiery Central software. Fiery Central software is a modular, PDF-based

production workflow tool that provides efficient network printing to high-volume print environments.

For more information on Fiery Central software, refer to the documentation that is included in the software kit.

About the illustrations in this document

Illustrations reflect the current shipping version of the FC Solo at the time of publication. Components shown in these

illustrations are subject to change. To receive information about any FC Solo components that do not match the

illustrations in this document, contact your authorized service/support center.

Terminology and conventions

The following sections explain the terminology and conventions used throughout this document.

FC Solo components

•The terms “replace” and “replacing” are used throughout this document to refer to the reinstallation of existing

components. Install new components only when necessary.

Note: Replacement parts and specifications are subject to change. When ordering replacement parts, refer to the

current parts list maintained by your authorized service/support center. Install the correct parts as directed by

your service/support center.

•The term “control panel” refers to the area on the front of the FC Solo including the green/red activity light, the

display window (LCD—liquid crystal display), and the buttons to the left and right of the display window.

•The term “LCD” refers to the display window of the FC Solo control panel.

•The term “monitor” refers to the FC Solo optional flat panel monitor.

•The term “DVD drive” (Digital Versatile Disk drive) refers to the FC Solo DVD drive.

For other terms used to identify components of the FC Solo, see the reference key in Figure 4 on page 19.

7Service Guide: Fiery Central Solo for KM

Introduction

Document conventions

Note: The Note: format highlights important messages and additional information.

The IMPORTANT icon indicates operational requirements and restrictions. To operate the FC Solo correctly and

avoid damage to the FC Solo or other property, always pay attention to IMPORTANT icons and messages.

Precautions

Always observe the following general precautions when installing and servicing the FC Solo:

Avertissement: Ne jamais soulever le serveur d'impression par sa partie supérieure : celle-ci ne peut pas supporter le

poids du système.

Avvertenza: Il server di stampa non deve essere mai sollevato afferrandolo dal pannello superiore, in quanto

quest'ultimo non può sostenere il peso dell'intero sistema.

Warnung: Heben Sie den Druckserver nicht an der oberen Gehäuseabdeckung an. Die obere Gehäuseabdeckung ist

nicht dafür ausgelegt, das Gesamtgewicht des Systems zu tragen.

Advertencia: No levante nunca el servidor de impresión agarrándolo por el panel superior. El panel superior no

soporta el peso del sistema.

Aviso: Nunca erga o servidor de impressão pelo painel superior. O painel superior não suporta o peso do sistema.

Waarschuwing: Til de afdrukserver nooit op door het bovenpaneel vast te nemen. Het bovenpaneel kan het gewicht

van het systeem niet dragen.

•Avoid pressing the surface of the LCD.

Applying excessive pressure to the LCD causes it to change color.

DANGER The DANGER icon indicates a warning concerning operations which, if not performed correctly, may

lead to death or injury. To use the FC Solo safely, always pay attention to WARNING icons and

messages.

WARNING The WARNING icon indicates a caution concerning operations which, if not performed correctly, may

lead to injury. To use the FC Solo safely, always pay attention to CAUTION icons and messages.

CAUTION The CAUTION icon indicates operational requirements and restrictions. To operate the FC Solo

correctly and avoid damage to the FC Solo or other property, always pay attention to IMPORTANT

icons and messages.

DANGER Never lift the print server by grasping the top panel. The top panel does not support the weight of the

system.

•Use a soft cloth moistened with Lens and Mirror Cleaner to clean the surface of the FC Solo display window.

Other solvents, such as water, may damage the polarizer on the display window.

•When connecting or disconnecting the power cord:

•Only use the power cord that shipped with the FC Solo or an appropriate replacement power cord available from

an authorized provider.

•Always disconnect the power cord from the FC Solo connector panel before opening the unit and servicing

internal components.

•Do not pull on the power cord when unplugging the FC Solo. Pull the plug instead.

•Do not place objects on the power cord. Place the power cord away from foot traffic.

•Do not tamper with or disable the power cord grounding plug.

•Do not use a 3-prong adapter in a 2-hole, ungrounded power outlet.

•Do not use an extension cord.

•Do not plug the FC Solo into a circuit with heating or refrigeration equipment (including water dispensers).

•Do not plug the FC Solo into a switchable power outlet. This can result in the FC Solo being turned off

accidentally.

•Do not attempt to open the power supply, DVD drive, or hard disk drive.

•Handle the FC Solo LCD window with care.

If the FC Solo LCD window breaks and the liquid crystal inside leaks out, avoid contact with it. If you come in

contact with the liquid crystal, wash it off your skin with soap and water immediately.

•Use care when handling parts of the FC Solo, as some edges on the unit may be sharp.

•Do not install third-party applications onto the FC Solo. Third-party applications are not supported and can cause

system problems. Although virus scans are permitted on the FC Solo, virus-protection software should not be

loaded in memory-resident mode.

•Do not change the Windows operating system preference settings.

Depending on the changes made, the FC Solo may become unstable or even unusable. If this occurs, it is

recommended that you reinstall the FC Solo System Software, which reliably restores the Windows operating

system to its factory defaults.

DANGER The FC Solo contains hazardous moving parts. When servicing the FC Solo, keep away from moving

fan blades.

9Service Guide: Fiery Central Solo for KM

Introduction

•Never alter an existing network without permission.

The FC Solo will probably be connected to an existing Local Area Network (LAN) based on Ethernet hardware.

The network is the link between the customer’s computer, existing laser printers, and other prepress equipment.

Never disturb the LAN by breaking or making a network connection, altering termination, installing or removing

networking hardware or software, or shutting down networked devices without the knowledge and explicit

permission of the system or network administrator or the shop supervisor.

Creating an ESD safe environment

•Follow standard ESD (electrostatic discharge) precautions while working on the internal components of the FC

Solo.

Static is always a concern when servicing electronic devices. It is highly unlikely that the area around the FC Solo is

static-free. Carpeting, leather-soled shoes, synthetic clothing fibers, silks, and plastics may generate a static charge

of more than 10,000 volts. Static discharge is capable of destroying the circuits etched in silicon microchips, or

dramatically shortening their life span. By observing standard precautions, you may avoid extra service calls and

save the cost of a new board.

When possible, work on a ground-connected antistatic mat. Wear an antistatic grounding strap, grounded at the

same place as the antistatic mat. If that is not possible, do the following:

•Attach a grounding strap to your wrist. Attach the other end to a good ground.

•When you unpack the FC Solo from the carton for the first time, touch a metal area of the FC Solo to discharge the

static on your body.

•Before you remove any of the FC Solo panels and handle internal components, touch a metal part of the FC Solo.

•Leave new electronic components inside their antistatic bags until you are ready to install them. When you remove

components from an antistatic bag, place them on a grounded antistatic surface, component-side up.

•When you remove an electronic component, place it in an antistatic bag immediately. Do not walk across a carpet

or vinyl floor while carrying an unprotected board.

•During service to the motherboard, avoid using excessive force and always place the motherboard on a grounded,

nonmetallic, static-free surface. Never allow any metal to touch the solder contacts on the underside of the

motherboard, especially beneath the battery socket. Improper handling can short-circuit and permanently damage

the motherboard.

•Handle printed circuit boards by their opposing edges only and avoid touching the contacts on the edge of the

board.

Tools you will need

To service the FC Solo, the following tools and parts are required:

•ESD wrist grounding strap and antistatic mat

•Flathead screwdriver

•#0, #1, and #2 Phillips-head screwdrivers

•FC Solo documentation, including the customer media pack and any related service bulletins

Note: The FC Solo Service Guide is not intended for customer use. Do not leave the Service Guide at the customer site

after servicing the FC Solo.

CAUTION Avoid touching magnetic tools to storage media such as hard disk drives. Contact between magnetic

tools and magnetic storage media may result in data corruption.

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