1. Why is there a noise when using it?
The noise comes from the fan or the relay when you start or using it.
2. Is it normal the charging cable heat up during use?
Yes, it is. The charge cable complies with national safety standards and
has passed the certification.
3. How can we know the remain discharge time?
Please check the data on the LCD screen, it will show the remain
discharge time when you turn on.
4. How can we confirm the product is charging?
When the product is under charging, the product screen will show the input
wattage, and the power percentage indicator will blink.
5. How should we clean the product?
Please use a dry, soft, clean cloth or tissue to wipe the product.
6. How to storage?
Please turn off the product and place it in a dry environment. Do not place
this product near water.
For long-term storage, we recommend to use the product every three
months(Run out the remain power first and recharge it to the percentage
you want, such as 50%).
1.It is recommended to use or store this product in an environment of 68 °F
(20°C) to 36 °F (30°C), keep it away from water, heat, and other metal
objects.
2.For safety reasons, please do not store this product in an environment
higher than 113 °F (45°C) or lower than 14 °F (- 10°C) for a long time.
3.If it is not used for a long time, please charge it to 60% before storing. If
the battery is left unused for a long time when the battery is seriously
insufficient, it will cause irreversible damage to the battery and shorten the
cycle life of the product.
FAQ
MAINTENANCE
