1-800-392-0692
help@innerworks.ca
•To transfer to voicemail, press the TransToVM line key, if programmed, followed by the mailbox
number.
•While on a call, press the Conference key and dial to make a new call, press Conference to add the
new party to the conference.
•While on an active call, make or receive a second call by pressing the second DN line key, the first
call will be placed on hold. Press the corresponding DN line key to toggle between calls.
oTo join all parties into a conference, press the Conference key followed by the Join soft key,
then the DN line key on hold.
•To setup new speed dials use the following process:
oDial *75 to enter the speed dial menu
oEnter the Speed Dial Location and press the #sign (this is a 2 digit number to assign the
speed dial to –for 1 through 9 you would use 01-09)
oEnter the number to assign to this new location and press the #sign
oFor Example: To setup a speed dial for 1-800-392-0692 using ‘location’ 22 you would press:
▪*75 22# 18003920692#
•To use speed dials setup with the above process dial *0 followed by the ‘Speed Dial Location’
oFor Example: To call the speed dial that was setup in the previous example you would press:
▪*0 22
•Press the Forward soft key followed by a target number (with dialing prefixes), and press Forward
again to activate.
•Press NoForwd soft key to deactivate.
•To call forward to voicemail, press the User Settings key and invoke Forward to Voicemail.
•Press Redial soft key to call the last dialed number.
•Press the Call History button, use Recvd/Placed/Missed soft key to toggle through call types. Use
Up/Down navigation keys to view entries. Press Call soft key to call the selected entry.
•The message key and the phone LED is lit when there is a new message waiting. Press the Message
button to retrieve your messages and enter your mailbox password when prompted.
oThe default voicemail password is 4455.
•To change your Voicemail Password press the Message button, enter your current password, press
0, then press 5
•To listen to your voicemail(s), press the Message button, input your password, and then press 1
oTo replay the message press 5
oTo delete/restore a message press 7
oTo save a message press 9
oTo forward a message to another mailbox/extension press 8
oTo move to the previous message press 4/To move to the next message press 6
