Drobo Pro Manual de usuario

Getting Started Guide

Drobo / DroboPro / Drobo S

drobo.com | Getting Started Guide for Your Drobo / Pro / S | 1

Data Robotics, Inc. supports lawful use of technology and does not endorse or encourage

the use of its products for purposes other than those permitted by copyright law.

DroboElite and BeyondRAID are trademarks of Data Robotics, Inc., which may be

registered in some jurisdictions. All other trademarks used are the property of their

respective owners.

Information supplied by Data Robotics, Inc. is believed to be accurate and reliable at

the time of printing, but Data Robotics, Inc. assumes no responsibility for any errors that

may appear in this document. Data Robotics, Inc. reserves the right, without notice,

to make changes in product design or speciﬁcations. Information is subject to change

without notice.

Data Robotics, Inc., 1705 Wyatt Drive, Santa Clara, CA 95054, U.S.A.

For more info, visit: http://www.drobo.com

Part # 070-00043-002

Rev 01

drobo.com | Getting Started Guide for Your Drobo / Pro / S | 2

Table of Contents

BEFORE YOU BEGIN 3

Checking Box Contents 3

Drobo 3

Drobo S 3

DroboPro 3

Checking System Requirements 4

Operating Systems Supported for Drobo/Pro/S 4

Cable Interfaces Supported 4

Checking the Hardware You Need 7

Selecting Hard Drives 7

Determining How Much Hard Drive Space You Need 8

Using a Router or Switch 8

UsinganUninterruptiblePowerSupply(UPS)orPowerSurgeProtector 8

SETTING UP IN JUST A FEW EASY STEPS! 9

Installing Drobo Dashboard 9

Installing Drobo Dashboard from the Resource CD 9

Installing Drobo Dashboard from the Website 12

Inserting the Hard Drives 12

Connecting the Cables 14

Connecting to Your Computer 15

Connecting to a Power Source 16

Turning on the Power and Formatting the Drives 16

Selecting a File System and Volume Size 16

Turning on Your Drobo Device and Formatting the Drives 18

Setting Up Your DroboPro with iSCSI 22

Connecting DroboPro Directly to Your Computer via iSCSI 24

Connecting DroboPro to Your Computer via a Switch with iSCSI 25

Connecting DroboPro to Your Network via a Router or Switch with iSCSI 28

WHERE TO GO FROM HERE 31

Using Best Practices 31

Keeping Your Software Up to Date 31

Safely Shutting Down Your Drobo/Pro/S 32

Safely Shutting Down your Drobo Device Using Drobo Dashboard 33

Safely Shutting Down your Drobo Device Manually 34

Using the Online User Guide 35

Using Context-Sensitive Help 35

Using the Knowledge Base 35

Getting Support 35

TROUBLESHOOTING YOUR SETUP 36

INDEX 38

drobo.com | Getting Started Guide for Your Drobo / Pro / S | 3

Before You Begin

Congratulations on your new Drobo/Pro/S! This Getting Started Guide will help you get your

Drobo/Pro/S set up in just a few easy steps. Before you begin, it’s a good idea to check your

system and hardware requirements. In this chapter, you will:

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Checking Box Contents

Check your product’s box to ensure it contains all the components listed below.

Drobo Drobo S

DroboPro

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the Drobo Dashboard application

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the Drobo Dashboard application

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the Drobo Dashboard application

drobo.com | Getting Started Guide for Your Drobo / Pro / S | 4drobo.com | Getting Started Guide for Your Drobo / Pro / S |

Checking System Requirements

Check to ensure your operating system and cable interface are supported.

Operating Systems Supported for Drobo/Pro/S

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Notes:

- For best performance, ensure you are running the latest service packs for the

appropriate Windows operating systems.

- For the most current list of supported operating systems, you can check the

specifications for your product online. Navigate to www.drobo.com/products/index.php,

click on your product and then click on the Tech Specs tab.

Cable Interfaces Supported

Your Drobo/Pro/S connects directly to your computer using one of the following connection

ports. (Your DroboPro can also connect to a router or switch.) We recommend that you use

the fastest connection you have available on your computer.

Notes:

- You can only use one connection at a time.

- If the interface you would like to use is not available on your computer, you can

purchase and install an add-on adapter card. (This is a circuit board that fits into an

expansion slot in your computer and provides the interface you want.)

eSATA

Available on Drobo S only.

External Serial Advanced Technology Attachment or eSATA is an external interface for

SATA technologies and provides fast data transfer speeds for external storage devices.

With data transfer speeds of 6 Gbit/s, eSATA is nearly twice as fast as FireWire 800 and

three times faster than USB 2.0.

drobo.com | Getting Started Guide for Your Drobo / Pro / S | 5

If you are installing an add-on adapter card to use eSATA, check with your computer

manufacturer to verify that both your computer and operating system support the

eSATA card you plan to use. Also, make sure your eSATA card supports port multiplier

(PM) functionality. For more information, visit our knowledge base at support.

datarobotics.com/app/answers/list and enter the keyword, eSATA.

Note: Because some eSATA cards do not handle hot plugging of eSATA drives well, we

recommend that during the installation process you connect and power on your Drobo

S before you start your computer. Our setup steps will prompt you for this.

USB 2.0

Available on Drobo and DroboPro.

USB (Universal Serial Bus) is a popular interface that allows you to attach additional

hardware devices to your computer in a plug-and-play style. With a data transfer rate

of 12 Mbit/s, USB 2.0 is not as fast as FireWire 800 or eSATA, but it is found on most

every computer made in the past few years.

USB 3.0

Available on Drobo S only.

USB (Universal Serial Bus) is a popular interface that allows you to attach additional

hardware devices to your computer in a plug-and-play style. USB 3.0, also known as

SuperSpeed USB, provides data transfer speeds of up to 4.8 Gbit/s, much faster than

USB 2.0.

In order to take advantage of this technology, your Drobo S must be connected to

a USB 3.0 port on your computer. If your computer does not have USB 3.0, you can

consult with your computer manufacturer to find a compatible USB 3.0 card.

Note: If your computer only has a USB 2.0 connection, then Drobo S will auto-negotiate

to USB 2.0 speeds.

drobo.com | Getting Started Guide for Your Drobo / Pro / S | 6drobo.com | Getting Started Guide for Your Drobo / Pro / S |

FireWire 800

Available on all three models: Drobo, DroboPro and Drobo S.

FireWire is Apple Inc.’s branded name for data ports designed for high-speed data

transfer. With data transfer speeds of 800 Mbit/s, FireWire 800 offers excellent

performance with your Drobo device.

If you are installing an add-on adapter card to use FireWire 800, for optimal performance,

check with your computer manufacturer to verify that both your computer and operating

system support the card you plan to use. If your computer has a FireWire 400 port then

you will need to purchase a FireWire 800 to FireWire 400 cable.

Note: Windows-based computers will not get optimal performance with the standard

Microsoft FireWire drivers.

Visit our knowledge base at support.datarobotics.com/app/answers/list and enter the

keywords FireWire performance for details on how to optimize performance with

FireWire on Windows.

iSCSI (Ethernet)

Available on DroboPro only.

iSCSI (Internet Small Computer System Interface) is an Internet Protocol (IP)-based

networking standard for connecting storage devices to computers. By using a high

performance Ethernet connection, iSCSI can be used over long distances on your

existing network infrastructure and will give you the best possible performance with

your DroboPro.

With iSCSI, you have the flexibility to set up your DroboPro in one of three

configurations: directly connecting it to your computer (for best performance),

connecting it to a switch in which another Ethernet port on the switch is connected to

your computer, or connecting it to a switch (or router) in which another Ethernet port

on the switch (or router) is connected to your network.

Installation steps and additional requirements can be found in “Setting Up Your

DroboPro with iSCSI” on page 22.

drobo.com | Getting Started Guide for Your Drobo / Pro / S | 7

Notes:

- DroboPro’s iSCSI connection supports gigabit Ethernet connections (1000 Mbit/s)

for optimal performance. Although your DroboPro will auto-negotiate the highest

connection speed available to your computer, router or switch, iSCSI does not perform

well at slower speeds.

- You can purchase an add-on gigabit Ethernet adapter card for your computer if

needed. Note, however, that a regular network adapter card is required, as Data

Robotics, Inc., does not support iSCSI-specific cards, or HBA (host bus adapter) cards.

Checking the Hardware You Need

To use your Drobo/Pro/S, you’ll need at least two hard drives. If you plan to use Dual Disk

Redundancy, which protects your data against two hard drive failures, you will need at least

three hard drives. This section helps you:

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ensure your data is protected

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Selecting Hard Drives

You can use hard drives from any manufacturer and with any capacity (the space available

on the hard drive) with your Drobo device.

All Drobo devices support standard 3.5” internal SATA drives. If you are unsure, ask

your administrator or hard drive retailer or manufacturer to verify that your hard drives

meet this standard.

Drobo devices are not compatible with SSD, IDE, SCSI or PATA hard drives.

Warning: Any pre-existing data on the drives will be erased during installation.

drobo.com | Getting Started Guide for Your Drobo / Pro / S | 8drobo.com | Getting Started Guide for Your Drobo / Pro / S |

Determining How Much Hard Drive Space You Need

In order to protect your data from hard drive failure, your Drobo device requires more space than

what you will use for your data, sometimes as much as double or more the amount of space.

The best way to determine how much usable, protected storage space you will have

available for your data, based on the number and capacity of your drives, is to use our

Capacity Calculator at www.drobo.com/calculator.

A shortcut to estimating the capacity available for your data is to omit the largest drive and

then add the capacity of the remaining drives. If you plan to use Dual Disk Redundancy, omit

the largest two drives. For example:

Single Disk (Default) Redundancy

Dual Disk Redundancy

Notes:

- Actual capacity is often less than what is shown in the examples above due to the

different systems used for rating capacity. This has nothing to do with Drobo devices.

- Know that all Drobo devices enable you to easily increase storage capacity at any

time by simply inserting additional drives or replacing smaller drives with larger ones.

Using a Router or Switch

If you are connecting a DroboPro via its iSCSI connection to a router or switch, your

router or switch needs to support gigabit Ethernet connections (1000 Mbit/s) for optimal

performance. Although your DroboPro will auto-negotiate the highest connection speed

available to your router or switch, iSCSI does not perform well at slower speeds.

Using an Uninterruptible Power Supply (UPS) or Power Surge Protector

We highly recommend you plug your Drobo device into an uninterruptible power supply

(UPS), which protects against sudden losses in power as well as power surges. We also

recommend a power surge protector, although this only protects against power surges.

# Drives

250GB + 250GB + 250GB + 500GB

750GB + 500GB + 500GB + 500GB + 250GB

750GB + 1000GB + 500GB + 500GB + 500GB

= 6TB

= 1250GB

= 1500GB

Drive Capacities Usable Protected Capacity*

# Drives

250GB + 250GB + 250GB

250GB + 250GB + 250GB + 500GB

750GB + 250GB + 250GB + 500GB

= 500GB

= 750GB

= 1000GB

Drive Capacities Usable Protected Capacity*

drobo.com | Getting Started Guide for Your Drobo / Pro / S | 9

Setting Up in Just a Few Easy Steps!

Once you have unpacked your Drobo device from its box and ensured you meet all system

and hardware requirements, it’s time to set up your Drobo/Pro/S for use. This can be done in

just a few easy steps!

1. Install Drobo Dashboard.

2. Insert the hard drives.

3. Connect the cables.

4. Turn on the power and format the drives.

Note: If you are connecting a DroboPro via your iSCSI (Ethernet) connection, you will

have a couple of extra steps.

Installing Drobo Dashboard

Drobo Dashboard is the software companion to your Drobo device, enabling you to easily

set up and manage your Drobo/Pro/S. You install Drobo Dashboard from the Resource CD

that came with your product. During the installation process, you can set Drobo Dashboard

to automatically install version updates, which we highly recommend.

Drobo software and firmware updates can also be installed from www.drobo.com/support/updates.

Important Note: In some cases, the latest version may be released with new products

(on a Resource CD) for a short period of time before being made available on the

website. Therefore it is best to install from the Resource CD.

Note: You need to have administrator rights on the computer on which you install Drobo

Dashboard.

Installing Drobo Dashboard from the Resource CD

1. Place the Resource CD in your computer’s CD/DVD drive.

Depending on your operating system, one of the following occurs:

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Select this option. The Drobo window appears.

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CDWindow.exe. The Drobo window appears.

2. Double-click the Drobo Dashboard icon.

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