Dish Network VQ4510 Manual de usuario

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196438

To subscribe to programming,

or for assistance with installing

or using the system,

visit mydish.com or

call Customer Service at

1-800-333-DISH (3474)

Introduction

Watching TV

Pay Per

Programs

Favorites

Lists

Locks

Interactive

Satellite

Receiver

Timers

Reference

Remote

Control

Setup

Customizing

Receiver

Connections

Warning and Attention Symbols

You must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do

some of these procedures carelessly, you could injure or kill yourself or damage equipment or property. Some other

procedures require special attention.

For Your Safety

Important Software Notice

As with all software controlled products, unexpected behavior could arise if the user tries to perform operations in a non-

routine manner. This product, like almost any other high tech product, is subject to bugs and hence EchoStar CANNOT

AND DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES, SUCH AS PARENTAL CONTROL, WILL WORK

AS INTENDED UNDER ALL CIRCUMSTANCES. EchoStar endeavors to improve such conditions and will periodically

download improvements.

In compliance with the terms of the GNU Public License (GPL), EchoStar is making some source code available to the

public to download from www.echostar.com.

Equipment and Software Covered by this User’s Guide

This User Guide covers the ViP211z receiver and software model ViP211z. This Guide may cover other devices, not listed

here.

The information in this User Guide may change without notice. We may issue revisions to tell you about such changes.

Please send comments or questions about this User Guide to: techpubs@echostar.com or Technical Publications, EchoStar Technologies

L.L.C., 100 Inverness Terrace East, Englewood, Colorado 80112.

Part Number: 196438

Printed in the United States of America.

DISH is a registered trademark of DISH Network L.L.C. For information about DISH, please visit our website at www.mydish.com.

We acknowledge all product names, trade names, or corporate names we mention in this User Guide to be the proprietary property of the

registered owners.

Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

This equipment may incorporate copyright protection technology that is protected by U.S. patents, patent applications, and/or other

intellectual property rights. Use of such copyright protection technology is intended for home and other limited pay-per-view uses only

unless otherwise authorized. Reverse engineering or disassembly is prohibited.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to

the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient

magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of

important operating and maintenance (servicing) instructions in the literature accompanying the

appliance.

Do not try to open the case of the receiver. There is risk of electrical shock, which may cause damage to

the receiver and/or personal injury or death to you. There are no user-serviceable parts inside the

receiver. Opening the receiver case or making unauthorized changes will void the warranty.

WARNING: To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

Important Safety Instructions

1Read these instructions.

2Keep these instructions.

3Heed all warnings.

4Follow all instructions.

5Do not use this apparatus near water.

6Clean only with a dry cloth.

7Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus

(including amplifiers) that produce heat.

9Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has

two blades with one wider than the other. A grounding-type plug has two blades and a third

grounding prong. The wide blade or the third prong are provided for your safety. If the provided

plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10 Protect the power cord from being walked on or pinched, particularly at plugs, convenience

receptacles, and the point where they exit from the apparatus.

11 Only use only attachments/accessories specified by the manufacturer.

12 Unplug the apparatus during lightning storms or when unused for long periods of time.

13 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has

been damaged in any way, such as the power supply cord or plug is damaged, liquid has been

spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or

moisture, does not operate normally, or has been dropped.

14 The power plug must be readily accessible so that the apparatus can be easily disconnected

from the AC power.

Safety

15 The receiver is still connected to the AC power whenever it is plugged into a live power

outlet, even if it is turned off using the remote control or front panel buttons.

16 No flame sources, such as lit candles, should be placed on the equipment.

17 The apparatus shall not be exposed to dripping or splashing, and no objects filled with

liquids, such as vases, shall be placed on the top of it.

18 Operate the receiver using only the type of power source indicated on the marking label.

Unplug the receiver power cord by gripping the power plug, not the cord.

19 Do not overload wall outlets or extension cords; this can result in a risk of fire or electrical

shock.

20 Never insert objects of any kind into the receiver through openings, as the objects may

touch dangerous voltage points or short out parts. This could cause fire or electrical shock.

21 Do not locate the antenna near overhead light or power circuits, or where it can fall into

such power lines or circuits. When installing the antenna, take extreme care to avoid

touching such power lines or circuits, as contact with them can be fatal.

22 Do not attempt to service the receiver yourself, as opening or removing covers may

expose you to dangerous voltage and will void the Limited Warranty. Refer all servicing to

authorized service personnel.

23 Unplug the receiver from the AC power outlet before cleaning.

24 Do not place the receiver in an enclosure such as a cabinet without proper ventilation.

25 Do not install the receiver in any area where the temperature can be less than 40°F or

more than 113°F. If the receiver is cold to the touch, do not plug it in immediately. Let it sit

unplugged at room temperature for at least 45 minutes before plugging it in.

26 Use an outlet that contains surge suppression or ground fault protection. During an

electrical storm or when the receiver is left unattended and unused for long periods of

time, unplug the power cord from the wall outlet, disconnect the lines between the receiver

and the antenna, and disconnect the Ethernet cable. These actions provide additional

protection against damage caused by lightning or power line surges.

27 Tighten all of the coaxial cable connections only by hand. If you use a wrench, you may

overtighten the connections and damage your equipment. Damage caused by

overtightening is not covered by the Limited Warranty.

Safety

vii

Proper Care of Your Equipment

•Always handle the satellite receiver carefully. Excessive shock and vibration can

damage the equipment.

•If the equipment is turned on and needs to be moved, unplug the equipment and let it

sit for at least 30 seconds before moving it.

•The use of accessories or attachments not recommended by the receiver

manufacturer voids the Limited Warranty.

•Do not stack the receiver on top of or below other electronic devices as this can cause

heat build-up and vibration.

On some TVs, the presence of fixed images for extended periods of time may

cause them to be permanently imprinted on the screen. Consult your TV user

guide for information on whether this is a problem for your TV, what operating/

viewing restrictions apply to avoid this problem, and associated TV warranty

coverage.

If this equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following measures:

•Reorient or relocate the antenna assembly.

•Increase the separation between the equipment.

•Connect the equipment into an outlet on a circuit different from that to which the DISH

receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s

attention to the guidelines for properly grounding the system in accordance with the National Electrical Code

(NEC)® as referenced in Articles 250, 810, and 820. These sections cover the conductor insulation, material,

size, length, and connection requirements.

Satellite Dish

Coaxial Cable

from Satellite Dish

Electric Service Equipment

Ground Clamps

Power Service Grounding

Electrode System

(Part III Grounding Electrode System

and Grounding Electrode Conductor)

Antenna Discharge

Unit

Ground Clamp

Grounding Conductors

(NEC Section 820.93)

Safety

viii

Notes

Important Safety Instructions v

1 Introduction

WELCOME 2

HOW TO USE THIS GUIDE 2

ABOUT YOUR DISH ACCOUNT 4

WATCHING TV NOW 5

ADDITIONAL SERVICES 6

ABOUT SATELLITE TV RECEPTION 6

MOVING ON-SCREEN LOGO 7

2 Satellite Receiver

REMOTE CONTROL 10

SATELLITE RECEIVER FRONT PANEL 14

SATELLITE RECEIVER BACK PANEL 14

USING THE MENUS 15

USING TEXT FIELDS 16

Table of Contents

3 Watching TV

CHANGING CHANNELS 20

USING THE PROGRAM GUIDE 20

USING THE BROWSE BANNER 21

USING SEARCH TO FIND APROGRAM 22

FINDING APROGRAM BY ITS THEME 23

4 Pay Per Programs

ORDERING APAY-PER-VIEW PROGRAM 26

REVIEWING PAY-PER-VIEW ORDERS 26

5 Favorites Lists

WHAT ARE FAVORITES LISTS? 30

CREATING OR CHANGING FAVORITES LISTS 30

NAMING FAVORITES LISTS 31

USING FAVORITES LISTS 32

6 Locks

WHAT ARE LOCKS?34

CREATING OR CHANGING RATINGS LOCKS 35

CREATING OR CHANGING CHANNEL LOCKS 38

LOCKING OR UNLOCKING PAY-PER-VIEW CHANNELS 39

HIDING ADULT CONTENT OR LOCKED CHANNELS 39

LOCKING OR UNLOCKING THE FRONT PANEL 40

CREATING OR CHANGING APASSWORD 41

LOCKING AND UNLOCKING YOUR RECEIVER 41

Table of Contents

iii

7 Your DISH Account

CUSTOMER SERVICE 44

8Timers

TIMERS 46

USING THE TIMERS LIST 48

SETTING UPAN AUTOMATIC TIMER 48

SETTING UPAMANUAL TIMER 49

DELETING ATIMER 49

OVERLAPPING TIMERS 50

ENABLING RECORD LINK 50

9 Remote Control Setup

IMPROVING RECEIVER CONTROL 52

OPERATING OTHER DEVICES 54

THE RECOVER BUTTON 64

SENDING DISCRETE POWER ONAND OFF 65

10 Customizing Your Receiver

ATTACHING AN EXERNAL HARD DRIVE 68

CUSTOMIZING THE GUIDE AND CHANNEL LISTS 70

CHANGING LANGUAGES 72

USING CLOSED CAPTIONING 72

SETTING UPAUDIO OUTPUT 73

RESETTING TO FACTORY DEFAULTS 75

SCHEDULING RECEIVER UPDATES 76

INACTIVITY STANDBY 76

Table of Contents

11 Connections

CONNECTING TO THE TV 80

CONNECTING TO YOUR DISH ANTENNA 83

CONNECTING TO ADISH TAILGATER 84

MOBILEDISH™: USING YOUR

VIP 211ZAS AMOBILE RECEIVER 84

CONNECTING AN OVER-THE-AIR ANTENNA 86

SCANNING FOR OVER-THE-AIR CHANNELS 86

USING TROUBLESHOOTING TOOLS 90

Reference

TROUBLESHOOTING TABLES 94

REMOTE CONTROL DEVICE CODES 105

Appendix

LIMITED WARRANTY 108

RESIDENTIAL CUSTOMER AGREEMENT 109

FCC COMPLIANCE 117

Index 119

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