Dinstar UC8000 IPPBX Manual de usuario

UC8000 IPPBX User Manual

Date: Sept. 31st, 2022

Author: Jesse Dai

Shenzhen Dinstar Co., Ltd.

Address: Floor 18, Building 7A, Vanke Cloud City Phase 1, Xingke 1st Street, Xili

Sub-district, Nanshan District, Shenzhen.

Postal Code: 518052

Telephone: +86 755 2645 6664

Fax: +86 755 2645 6659

Email: sales@dinstar.com

Website: www.dinstar.com

UC8000 IPPBX User Manual

Preface

Welcome

Thanks for choosing the UC8000 IPPBX! We hope you will make full use of this rich-

feature product. If you need any technical support you can contact us at +86 755

2645 6664.

About This Manual

This manual provides information about the introduction of the UC8000 IPPBX, and

about how to install, configure or use the UC8000 IPPBX. Please read this document

carefully before using the UC8000 IPPBX.

Audiences

This manual is aimed primarily for the following people:

•Users

•Engineers who install, configure, and maintain the UC8000 IPPBX

Revision Record

Document Name

Document Version

Software Version

UC8000 IPPBX User Manual

V1.0

2.58.2.0

Conventions

All references to the system in this document refer to the UC8000 IPPBX. "Note"

marked in the document is what users need to pay attention to.

UC8000 IPPBX User Manual 
 
ii 
 
Contents 
Preface..................................................................................................................................i 
Product Introduction..........................................................................................................1 
1 Overview.................................................................................................................1 
2 Application Scenario...............................................................................................1 
3 Product Form..........................................................................................................1 
4 Features & Functions.............................................................................................1 
4.1 Key Features................................................................................................1 
4.2 Physical Specifications ................................................................................2 
4.3 Voice Capabilities.........................................................................................2 
4.4 PBX Call Service..........................................................................................2 
4.5 Network Features.........................................................................................3 
4.6 Maintenance.................................................................................................4 
Installation........................................................................................................................4 
1 Attentions before installing ....................................................................................4 
2 Power on the System.............................................................................................4 
3 Network Connection...............................................................................................5 
4 Connecting devices to the network........................................................................5 
4.1 Preparations for Login..................................................................................5 
4.2 Log In Web...................................................................................................6 
Basic Operation...............................................................................................................7 
1 Phone call operation...............................................................................................7 
2 Call Holding............................................................................................................7 
3 Call Waiting.............................................................................................................7 
4 Query IPAddress and Restore Default Setting......................................................8 
Configuration Wizard.......................................................................................................9 
1 Configuration Wizard..............................................................................................9 
2 Register to the server as a terminal.......................................................................9 
3 Other SIP Clients registered at UC8000..............................................................10 
4 UC8000 Connected to PBX through Trunking.....................................................10 
Web configuration..........................................................................................................10 
1 Introduction to Web Interface...............................................................................10 
2 Status....................................................................................................................11 
2.1 Overview ....................................................................................................12 

UC8000 IPPBX User Manual 
 
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2.2 SIP.............................................................................................................12 
2.3 Fail2ban......................................................................................................13 
2.4 Current Call................................................................................................14 
2.5 Conference.................................................................................................14 
2.6 Call Queue .................................................................................................15 
2.7 Parking Lot.................................................................................................15 
2.8 SCA............................................................................................................15 
2.9 CDRs..........................................................................................................16 
2.10 Service .....................................................................................................16 
2.11 Performance.............................................................................................17 
2.12 About........................................................................................................17 
3 System..................................................................................................................18 
3.1 Setting........................................................................................................18 
3.2 User Manager ............................................................................................20 
3.3 Operation Log ............................................................................................21 
3.4 Service Log................................................................................................22 
3.5 Config Changes Log ..................................................................................22 
3.6 Backup/Restore/Upgrade...........................................................................23 
3.7 Voice...........................................................................................................23 
3.8 Command Line...........................................................................................24 
3.9 Cloud Service.............................................................................................24 
3.10 Event Report............................................................................................26 
3.11 Schedule Task..........................................................................................27 
3.12 Email ........................................................................................................27 
3.13 Disk Manager...........................................................................................28 
3.14 Reboot......................................................................................................29 
4 Network.................................................................................................................29 
4.1 Floating IP Management............................................................................29 
4.2 Access Control ...........................................................................................31 
4.3 Firewall.......................................................................................................32 
4.4 Diagnostics.................................................................................................34 
4.5 DDNS.........................................................................................................35 
4.6 Static Route................................................................................................36 
4.7 Fail2ban......................................................................................................37 

UC8000 IPPBX User Manual 
 
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5 Profile....................................................................................................................39 
5.1 SIP..............................................................................................................39 
5.2 Codec.........................................................................................................44 
5.3 Number.......................................................................................................45 
5.4 Time............................................................................................................47 
5.5 Manipulation...............................................................................................47 
5.6 Speed Dial..................................................................................................49 
5.7 Dialplan ......................................................................................................49 
5.8 AutoCLIP....................................................................................................52 
5.9 Recording...................................................................................................53 
5.10 Voicemail..................................................................................................55 
5.11 PIN List.....................................................................................................57 
5.12Active and Standby..................................................................................58 
6 Extension..............................................................................................................65 
6.1 SIP..............................................................................................................65 
6.2 Phones.......................................................................................................70 
6.3 Ring Group.................................................................................................71 
6.4 Paging Group.............................................................................................72 
6.5 Call Queue .................................................................................................73 
7 Trunk.....................................................................................................................75 
7.1 SIP..............................................................................................................75 
8 Call Control...........................................................................................................78 
8.1 Setting........................................................................................................78 
8.2 Route Group...............................................................................................79 
8.3 Route..........................................................................................................79 
8.4 Feature Code.............................................................................................81 
8.5 IVR .............................................................................................................84 
8.6 Conference.................................................................................................86 
8.7 Emergency Number...................................................................................89 
8.8 SCA............................................................................................................90 
8.9 Follow Me...................................................................................................93 
8.10 Alarm Clock..............................................................................................95 
8.11 Diagnostics...............................................................................................96 
Appendix........................................................................................................................97 
 

UC8000 IPPBX User Manual

1 Product Introduction

1.1 Overview

UC8000 is a new generation of large capacity unified communication system. It

supports 20,000 extensions and 4,000 concurrent calls which are integrated voice,

video, paging, conference, recording and other communication functions.

The UC8000 is deployed as a software based IPPBX when loaded on an X86

Architecture. It runs in a docker and can be loaded on Linux or Centos.

1.2 Application Scenario

The application scenario of UC8000 is shown as follow:

Figure 1.2 Application Scenario of UC8000

1.3 Product Form

Dinstar UC8000 is a software-based UC solution. It can be installed on any

mainstream Linux based platform.

1.4 Features & Functions

1.4.1 Key Features

•Supports up to 20,000 extensions and 4,000 concurrent calls

•Support X86, ARM and Huawei KunPeng architecture, Docker, AWS, Google,

UC8000 IPPBX User Manual

Alibaba and Microsoft cloud

•Provide very flexible call routing based on time profile and number prefix

•Supports Multi-level IVR, helps to build personalized voice navigation for

enterprise

•Flexible dialing plans with routing policies based on time, number, source, IP, etc.

•Supports PBX services such as call forward, three-way conference, voice

conference, broadcast, intercom, etc.

•Support voicemail/voice recording

•User-friendly web interface, classification of web user's permission

•Support HA solution（active and standby), active and standby switch to ensure

stable operation of UC8000

1.4.2 Physical Specifications

•CPU Processor: 2 or more cores

•RAM: 2G or more

•Hard disk: 100G or more

•Ethernet interface: a 100/1000 Base-T RJ45 or more

1.4.3 Voice Capabilities

•SIP over UDP/TCP/TLS, RTP/SRTP

•SDP, RTP/RTCP, SSL

•Voice Codec：G.711a/u, G.723, G.729, G.722, G.726, Opus

•Video Codec: VP8, H261, H263, H264, H263-1998, H263-2000

•Voice Activity Detection (VAD)

•Comfort Noise Generator (CNG)

•Adaptive Dynamic Buffer

•Adjustable Gain Control

•FAX: T.38 and Pass-through

•NAT: STUN/DDNS

•DTMF: RFC2833/Signal/Inband

1.4.4 PBX Call Service

•Call Forward (Always/No Answer/Busy)

•Call Waiting

UC8000 IPPBX User Manual

•Call Holding

•Call Transfer

•Do-not-disturb

•Three-Way Conference

•Ring Group

•Call Queue

•Route Group

•Caller/Called Number Manipulation

•Routing Based on Time Period

•Routing Based on Caller/Called Prefixes

•Dialing Rule

•Failover Routing

•Multi-level IVR

•Auto-attendant Function

•CDRs

•Voicemail

•Voice Recording

•Up to 20,000 SIP Extensions

•Up to 4,000 Concurrent Calls

•Paging Group

•Event Report

•Email Client

•Voicemail to Email

•Broadcast/Broadcast Group

•Intercom/Intercom Group

•Emergency Number

•Blacklist/Whitelist

•Feature Code

•SCA

•Follow Me

•Alarm Clock

1.4.5 Network Features

UC8000 IPPBX User Manual

•Multi-service network port

•IPv4

•VALN, QoS, NAT and Fail2ban

•Double-device Hot Standby

1.4.6 Maintenance

•Web GUI Configuration

•Command line management configuration

•Configuration Restore/Backup

•Multi-language support

•HTTP/TFTP firmware upgrade

•Web password change

•Ping, Traceroute and Nslookup Test

•Network Capture

•Network Quality Test

•Call List query and export

•API interface support

2 Installation

2.1 Attentions before installing

•Users install the X86 host on their computer, then install a mainstream Linux or

Centos system on the X86 host, and install the programs required for the UC8000,

etc.

•To reduce the interference to telephone calls, please separate power cables from

telephone lines;

•To guarantee stable running of the UC8000 IPPBX, please make sure that there

is enough network bandwidth;

•The software license of UC8000 will be changed after reinstalling the docker.

2.2 Power on the System

•Plugging the host into a monitor, keyboard, mouse, etc.

UC8000 IPPBX User Manual

•Connect the host computer's Ethernet port to the network.

•Refer to UC8000 Installation Tutorial to install the operating system and UC8000

tar file.

2.3 Network Connection

The UC8000 uses the IP address of the server's physical machine network interface,

so the UC8000 does not require network configuration; when users need to use the

active and standby functions, they can configure a floating IP address for active and

standby management.

2.4 Connecting devices to the network

2.4.1 Preparations for Login

Connect the network interface of the host with UC8000 to Ethernet or LAN, and

configure the accessible IP address in advance, e.g. 192.168.11.1.

•Take the Windows 7 operating system as an example, set the local computer to

the same network segment address as the default IP of the system.

Figure 2.4.1 Modify the local computer address.

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