Digital Watchdog DW-BJER2U Manual de usuario

Quick Start Guide

Username: admin Password: admin

DW-BJE2U DW-BJER2U DW-BJER3U DW-BJER4U

Tel: 866-446-3595 / 813-888-9555

Technical Support Hours: 9:00AM – 8:00PM EST, Monday thru Friday

digital-watchdog.com

State of the art hyper-optimized video management platform designed for ease, speed and efficiency.

Blackjack®E-RACK — Up to 128 2.1MP Cameras (1080p True HD Resolution)

DW-BJER4U

DW-BJER2U

DW-BJE2U

DW-BJER3U

Attention: This document is intended to serve as a quick reference for initial set-up. See the DW Spectrum full manual for more information on features and functionality.

NOTE Download All Your Support Materials and Tools in One Place

1. Go to: http://www.digital-watchdog.com/support-download/

2. Search your product by entering the part number in the ‘Search byProduct’ search bar. Results for applicable part numbers will

populate automatically based on the part number you enter.

3. Click ‘Search’. All supported materials, including manuals, Quick Start Guides (QSG), software and firmware will appear in the results.

BLACKJACK E-RACK HARDWARE

SPECIFICATIONS E-RACK

B1 Power - SMPS

B2 SSD Drive Bay for OS

B3 2x USB 2.0 Ports

B4 Keyboard / Mouse Connector

B5 VGA Port (Disabled)

B6 Serial Port

B7 2x HDMI Ports (Disabled)

B8 2x Network Ports

B9 2x USB 2.0 Ports

B10 2x USB 3.0 Ports

B11 Center / LFE Out

B12 Line In

B13 Surround Out

B14 Line Out

B15 SPDIF Out

B16 Mic In

B17 Mini Display Ports

F1 Power Button

F2 Reset / Reboot System

F3 Power LED

F4 HDD LED

F5 Network 1 LED

F6 Network 2 LED

F7 Power Failure LED

F8 Overheat LED

Username: admin Password: admin

Default Login Information

NOTE VGA and HD outputs are DISABLED on the back of the NVR. For local monitoring connection, please use the 4x mini display ports

on the right side of the hardware (B17). Use the mini DP to DVI and DVI to HDMI convertors included in the E-Rack’s accessory box.

B2 B3 B9

B10

B5 B15 B14 B17

B16B7

B4 B6 B11

B12

B13

DW-BJE2U (8 Bay) DW-BJER2U (12 Bay) DW-BJER3U (16 Bay) DW-BJER4U (24 Bay) DW-BJER4U (36 Bay)

# of Cameras 128

Recording Performance 600 Mbps

CPU Intel® Core™ i7 (3rd Generation)

Memory 16GB (8 x 2 Dual Channel)

Network 2x 10/100/1000Gps RJ54 Network Ports

Network Requirements IEEE 802.3ab 1000BASE-T Gigabit Ethernet (Cameras and servers in the network must be completely isolated)

Video ATI

Video Port 4x Mini Display Ports

OS Windows® 7 64 Bit or Linux® Ubuntu® 14.04 Options

Power 600W Dual Power (1000W)

Operating Temperature 10°C - 35°C (50°F - 95°F)

External Ports 1x Keyboard / Mouse, 4x USB 2.0, 2x USB 3.0, 1x RS-232, HD Audio In & Out

RAID None RAID 5 RAID 6 RAID 6/60

HDD*60G SSD (OS)

4TB ~ 32TB

60G SSD (OS)

16TB ~ 48TB

60G SSD (OS)

24TB ~ 96TB

60G SSD (OS)

24TB ~ 144TB

60G SSD (OS)

150TB ~ 216TB

Dimensions (in) 25.5 (L) x 17.2 (W) x 3.5 (H) 25.5 (L) x 17.2 (W) x 3.5 (H) 25.5 (L) x 17.2 (W) x 5.2 (H) 26 (L) x 17.2 (W) x 7 (H) 27.5 (L) x 17.2 (W) x 7 (H)

Weight (without HDD)50 lbs 52 lbs 75 lbs 80 lbs 80 lbs

*The actual size will differ, depending on the RAID configuration. The actual size HDD with RAID6 = the total size of the HDD - 2HDD size.

Quick Start Guide

SETTING UP THE E-RACK

STEP 1:When setting up the Blackjack®E-Rack, make sure the following are in the box:

•Power Cable

•QSG

•OS Recovery USB (Emergency

Recovery)

STEP 2:1. Connect a monitor,USB mouse, and network cables (not included).

2. Connect the server to an appropriate power supply.

3. In the server’s login screen, enter username and password (admin | admin).

STEP 3: Desktop View

The server’s Network Setup Window and DW Spectrum®software will launch automatically when the server boots up.

To relaunch, double click on each of the desktop icons.

STEP 4:Logging toServer

LINUX-BASED SOFTWARE MANUAL LAUNCH To launch the DW Spectrum®Software on the Linux-Based E-Rack:

OPTION 2: Go to the dashboard on the top left side.

Search ‘DW’. Click the DW icon.

OPTION 1:Double-click theDWSpectrum®desktop icon. OPTION 2: Go to ‘Start’ on

the bottom left and select DW

Spectrum™from the Start

Menu.

WINDOWS-BASED SOFTWARE MANUAL LAUNCH To launch the DW Spectrum®Software on the Windows-Based E-Rack:

The DWSpectrum®client will automatically load the local server’s credentials

in the host information. Enter the server’s username and password. By default,

the server’s credentials are:

After logging in, all supported cameras on the network will

automatically populate in the client’s Display Tree.

Server IP : 127.0.0.1

USER : admin

PW : admin

•E-Rack Server

•Accessory CD (Including Manual)

•Keyboard and USB Mouse

NOTE Monitor is not included.

Windows 7

OPTION 1:Double-click theDWSpectrum®desktop icon.

Linux OS

Windows 7

Linux OS

Popup Notications

Calendar Search

Audio Controls

Server Health

Monitoring

To change the server’s network settings to Static IP, follow the instructions below.

1. Go to Network Settings from the desktop button.

2. Select ‘Wired’ from the list and click ‘Options’ at the bottom of the window.

3. Click on the ‘IPv4 Settings’tab.

4.From the drop-down menu, select connection type: DHCP or Manual (static).

5. If ‘Manual’ is selected, click ‘Add’next toAddresses.

6. Enter IP Address, Netmask, and Gateway according to

network requirements.

Contact your network administrator for more

information.

7. Add a DNS server address.

8. Click ‘Save’ to save the settings or ‘Cancel’ to return

to the Network setup page.

9. In the Network Settings main page, make sure the

Wired Status is marked as “Connected”.

NOTE The Blackjack®E-Rack’s network settings are set by default to DHCP.

STEP 5:Network Configuration - Windows

System

The E-Rack supports dual network cards so you may

setup one for external connection and one for

internal connection to the cameras to balance the bandwidth. To

change the server’s network settings to static:

1. Go to ‘Start’ and select ‘Network’ from the Windows Start

menu.

2. All connected network cards will appear in this page.

3. Click Local Area Connection and select ‘Properties’ from the

new popup window.

4. Double-Click the‘Internet Protocol Version 4’option.

5. Check the box next to ‘Use the following IP address’

6. Enter the new IP Address, Netmask, and Gateway according

to network requirements.

7. Add a DNS server address.

8. Click ‘OK’ to save the settings or ‘Cancel’ to return to the

Network setup page.

NOTE Contact your Network Administrator and ISP

for proper setup.

NOTE If you are not connecting to the Blackjack®from within the same network, you may be required to perform port forwarding on your router

to access the server.Contact your Network Administrator or Installer for additional information.

Windows 7

STEP 5:Network Configuration - Linux System

The E-Rack’s Network Setup window will open

automatically upon Linux OS

boot up.

Windows 7

Linux OS

NOTE Contact your Network Administrator and

ISP for proper setup.

Quick Start Guide

UPGRADING THE DW SPECTRUM®IPVMS SOFTWARE

ON LINUX E-RACK MODELS

UPGRADING THE DW SPECTRUM®IPVMS

SOFTWARE ON WINDOWS E-RACK MODELS

When installing or upgrading the DW Spectrum®software, each component of the software must

be installed separately.

To download the software, go to www.digital-watchdog.com, and search for ‘DW Spectrum’

to access the product page, documentation and software downloads.

To install the software:

1. Right-click the installation file and select “Run using Ubuntu Software Center”.

2. Enter the admin password (Default: admin).

3.Enter the following information as requested:

•Server Address: Enter ‘localhost’ to use the current server’s IP address.

•Username & Password: Username and password for the server. Default: admin / admin.

•Port: Main port associated with the server. Default port: 7001.

4. Repeat for all other software components.

To install the DW Spectrum®full software package:

1. Go to www.digital-watchdog.com and download the latest software version.

2. Double-click on the installation file to run the installation wizard.

3. Select the installation option:

a. Launch Both Server and Client Installers.

b. Launch Client Installer only.

c. Launch Server Installer only.

4. Follow the installation wizard’s instructions tocomplete the installation.

NOTE Internet connection isnecessary tocomplete the software installation properly.

NOTE When the upgrade process is complete, it is recommended to restart the server.

Windows 7

Linux OS

Windows 7

Linux OS

RAID INFORMATION

To access the E-Rack’s RAID configuration

(Not available in DW-BJE2U models):

1. During boot up, press [Ctrl] + [H]/

2. The DWSpectrum™Optimized Configuration will appear as

seen below.

3. For more information on the RAID Setup on the Blackjack

E-Rack models, visit www.lsi.com and check WEBBIOS

configuration.

LICENSE REGISTRATION

The Blackjack Servers come with complimentary eight (8) recording licenses. In addition,

any licenses purchased with the hardware will be found at the bottom of the Server’s

hardware, as a sixteen- digit code that needs to be activated.

OPTION 1: If your server has internet access—

1. Go to DW Menu Button > System Administrator > Licenses.

2. Select ‘Automatic Activation via Internet’ from the drop-down options.

3. Input your sixteen-digit license key.

4. Press ‘Activate License’. The system will notify you if the activation was successful.

5. If your licenses have been registered successfully, they will appear under the Active

Licenses table.

OPTION 2: If you do NOT have internet access—

1. Go to DW Menu Button > System Administrator > Licenses.

2. Select ‘Manual Activation’ from the drop-down options.

3. Copy your hardware ID. This information will be filled out automatically by your server.

4. E-mail your Hardware ID and your License Key to [email protected]v. Please allow up

to 48 hours for Digital Watchdog to reply.

5. Once provided with an Activation Key, Enter this information without altering it in the

Activation Key space and press ‘Activate Licenses’.

USER INTERFACE OVERVIEW

Help Menu

Screen Recording Controls

Server / Camera

Display Tree

Playback Controls

Main Menu Button

Layout Management

Camera Popup Preview

Camera Options

Time Navigation BarZoom

Popup Notications

Calendar Search

Audio Controls

Thumbnail Toggle Button

Live / Playback

Server Health

Monitoring

F1 Power Button

F2 Reset / Reboot System

F3 Power LED

F4 HDD LED

F5 Network 1 LED

F6 Network 2 LED

F7 Power Failure LED

F8 Overheat LED

Quick Start Guide

MANUALLY ADDING CAMERAS

Cameras can also be manually added

by right-clicking on the server icon and

choosing the ‘Add camera(s)’option Enter the camera’s IP address,

URL, or RTSP information

2 Check to select a range

Cameras will populate

the list automatically

6 Click to add all selected cameras

4 Click on the Scan button

3 Enter log-in information

USER ACCOUNTS

ADMIN CAMERA

SETTINGS

PTZ

CONTROLS

VIDEO

ARCHIVES

EXPORT

VIDEO

VIEW

LIVE VIDEO

Administrator ••••••

Advanced •••••

Viewer •••

Live Viewer •

RECORDING SCHEDULE

Select cameras and go to

“Camera Settings”

Enable Cameras to Record

Select All

Click & Drag

Pre & Post Recording

(3 isrecommended)

Recording Type

Recording Menu

Motion Menu

Copy Recording Settings

to multiple cameras

www.digital-watchdog.com

[email protected]

Tel: 866-446-3595

Fax: 813-888-9262

TROUBLESHOOTING TIPS

Problem Possible Solutions

My camera does not

auto-discover

1. Is the camera in the same LAN network as the Media Server?

2. Is your camera compatible with DW Spectrum®? (Refer to our website for full list of supported cameras.)

3. Is the camera updated to its latest firmware?

4. If your camera is integrated with DW Spectrum®via ONVIF, make sure ONVIF is enabled on your camera.

5. Try adding the camera manually.

6. Try rebooting the server after installation. Allow up to 30 seconds for the server to map your network and detect all supported

devices.

Videos are slow1. Are you accessing the same cameras from multiple clients? (LAN & WAN)

2. Do you have a Gigabit network? Check your network speed.

My camera appears

disconnected

1. Under camera settings, make sure the user name and password are correct.

2. Under the camera settings, use the ‘Ping’ button to make sure the camera is connected to the network properly.

3. If you can connect to the camera’s web viewer, try rebooting the camera and/or restore it to factory default.

4. Make sure your camera is using the latest firmware available.

5. Make sure that the camera is connected to the same network as the server.

6. If you are connecting to a camera that is integrated with DW Spectrum®via the ONVIF protocol (see list), make sure ONVIF is enabled.

7. Make sure your user has permissions to view that specific camera.

I can’t get playback

video from my camera

1. Do you have network connection between client and server (in case server and client are not on the same machine)?

2. Make sure your user has playback viewing permissions for the selected channel.

3. Make sure the camera is set to a recording mode that would provide recorded video for the selected time and environment.

4. On the server side, check the media server log to make sure the camera you are trying to watch has not been unexpectedly

disconnected.

I get an ‘unauthorized’

message on my

camera

1. Make sure the camera’s user name and password are properly entered in the camera’s general information under the camera

settings menu.

2. If necessary, try rebooting the camera to apply the camera’s user name and password.

Windows 7

Linux OS

Rev Date: 06/17

SYSTEM REQUIREMENTS

Minimum Specs for the DW Specturm®IPVMS Client

Windows 7 Linux OS

Processor Intel® Core i3® (4th Gen)

Video Card Intel® HD Graphics or

comparable with 1GB Memory

Resolution 1920 x 1080

RAM 4GB

Network 1Gbps

Specications and pricing are subject to change without notice.

Windows® 7/8/10*, Windows Server

2008/2012, Ubuntu® 14.04 LTS, MAC® OS X*

* Refer to the DW Spectrum IPVMS 3.0 for

detailed information.

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