Personal Voice Portal Quick Reference Guide
©2005 DigiLink, Inc. 10-BD5106-00
Access to the Voice Portal
You can access your personal voice portal using your own phone
or another phone. To log in, you dial one of the following:
-Your phone number/extension
-Group voice portal number/extension
-Enterprise voice portal number/extension (if enabled)
Your administrator provides you with the phone number/extension
for the group and/or enterprise voice portals. (This guide refers to
both as the voice portal number/extension.)
First Log in with the Voice Portal Wizard
Dial your phone number/extension or the voice portal
number/extension, then:
1. If requested, enter your phone number.
2. Enter a new passcode at the (voice portal wizard) prompt.
3. Re-enter your passcode at the prompt.
4. Record your name at the prompt.
5. Press #.
Log in
Dial your phone number/extension, then:
From your own phone:
1. Enter correct passcode to reach the Voice Messaging main
menu.
2. At Voice Messaging menu, press * to reach the Voice Portal
main menu.
From a phone other than your own:
1. Press * during your outgoing greeting to reach the login
prompt.
2. Enter correct passcode to reach the Voice Messaging main
menu.
3. At Voice Messaging menu, press * to reach the Voice Portal
main menu.
Dial the voice portal phone number/extension, then:
From your own phone:
1. Enter correct passcode to reach Voice Portal main menu.
From a phone in your group other than your own:
1. Press * during the greeting to reach Voice Portal login
prompt.
2. Enter your phone number/extension. †
3. Enter correct passcode to reach Voice Portal main menu.
From a phone outside of your group:
1. Enter your phone number/extension. †
2. Enter correct passcode to reach Voice Portal main menu.
†Option: If your administrator allows it, enter your number
including the area code or a Voice Mail Alias followed by the
pound key #.
Leaving Messages for Other Users
During greeting:
#Interrupt the greeting and start recording voice message
*Transfer out of greeting to Voice Portal password prompt
0Transfer out of greeting to configured number
While recording message:
*Cancel recording and transfer to Voice Portal password
prompt
0Cancel recording and transfer to configured number
#Stop recording and review message
Review message
1Erase message and record again
2Listen to current message
3OR hang up to send message
6Set or clear the urgent indicator
7Set or clear the confidential indicator
*Cancel recording and transfer to Voice Portal password
prompt
0Cancel recording and transfer to configured number
# Repeat menu
Voice Portal Main Menu
1Access Voice Messaging †
2Change CommPilot Express Profile †
3Record Personalized Name
4Change Call Forwarding Options†
8Change Passcode
9 Exit
#Repeat Main Menu
†Options for accessing these services are provided only if they
have been assigned to you.
Voice Messaging
1Play Messages
2Busy Greeting Menu
3No Answer Greeting Menu
5Compose Message Menu
7Delete All Messages
*Return to Voice Portal main menu
#Repeat menu
See the next page for details for the options above.
CommPilot Express
1Activate ‘Available – In Office’ profile
2Activate ‘Available – Out of Office’ profile
3Activate ‘Busy’ profile
4Activate ‘Unavailable’ profile
5No active profile
* Return to Voice Portal main menu
Personalized Name
1Record new Personalized Name
2Listen to current Personalized Name
3Delete Personalized Name
* Return to Voice Portal main menu
#Repeat menu
Call Forwarding
1Activate Call Forwarding
2De-activate Call Forwarding
3Change forwarding destination
4Listen to forwarding status
*Return to Voice Portal main menu
#Repeat menu
Forwarding Destination
#Enter forward to number, followed by the pound key
*Return to Call Forwarding Menu
