Delphi BX Manual de usuario
D
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Forwarding
( Red key
If telephone is not equipped Down
4
keys
above for display
phone (and
some models of
non-display phones)
Volume for
ringing, Background Music,
Page, and tones you hear
over your speaker.
( non-display telephone )
for
Handsfree or Monitor
Voice levels over speaker,
non-display telephone )
Rc
ce
II
V
Speed Dial (continued)
Display
(Optional)
To dial a Speed Dial number:
Lift handset.
2. Press
Incoming
Line keys
3. Dial three-digit code The attendant can supply a
for the number (800-899). system-wide Speed Dial directory
Split
Split allows you to alternate repeatedly between two outside calls.
Put first call on Hold.
2. Press flashing Line key to
answer second call.
3. Press SPLIT to alternate.
Speed Dial
You can store your most frequently called outside numbers to later dial
them with just a few touches. Keys l-14, in two horizontal rows across the
top of your phone, normally give access to outside lines, Save, Last
Number Redial, and Hotline. However, when used with the OUTIMEM
button, they become storage locations for Speed Dial numbers. You may
also have access to system-wide Speed Dial numbers stored by the
attendant.
NOTE: The users of extensions 351-363 and cannot store Speed
Dial numbers at their phones.
To store a Speed Dial number at your extension:
1. Do not lift handset.
2. Press outgoing Line key, 8-13.
3. Press OUTIMEM.
4. Press a key (I-14).
This stores the line group
selection with the number
OUTIMEM flashes; if it stops
flashing before step 6, you
must start over that is, return
to step 1.
This becomes the storage
location for the Speed Dial
number.
5. Dial number to be stored, up to
16 digits long, including
pauses.
See attendant for help with longer
numbers and pauses.
6. Press same key (I-14) again.
To Speed Dial a number stored at your extension:
1. Lift handset.
2. Press OUTIMEM.
3. Press storage location key That is; the key where the
(1-14). number is stored.
,
INTRODUCTION
Your Multibutton telephone is part of a sophisticated electronic telephone
system that will save you time and help you work more efficiently. It is not
.
difficult to use if you familiarize yourself with the instructions in this guide.
Terms:
Attendant
is the telephone operator in your system and the person to
contact if you have questions about your phone.
Display
is an optional feature. When a phone with a display is not in use,
it shows day, month, date and time; when it is in use, the display
describes what is happening for example, CALLING.”
Extension number
is the number assigned to each phone in your
system. The extension numbers range from 301 to 363 and 401 to 465.
Handset
is the hand-held part of the phone (commonly called the
receiver).
Handsfree
or
Monitor
(your phone has one or the other) allows you to
use your phone without lifting the handset. See Features section of this
guide for details.
Hookswitch
is the button on your phone on which the handset rests,
Intercom calls
are used to contact other extension users in your
system.
Line keys
are the keys on the telephone that give access to groups of
outside lines. Keys are for incoming calls, and keys 8-13 are for
outgoing calls. Some outgoing Line keys may be reserved for WATS, MCI,
SPRINT or Least Cost Routing. See the attendant for further information.
,
Signal
will sometimes be heard while you are on a call; the
signal tones indicate that another call is trying to get through. These are
detailed under Call Waiting in the Features section of this guide.
30 3
BASICS
Save
Outside Calls
To answer an outside call:
1. Lift handset.
2. Press flashing incoming Line
key (l-5).
To answer a call you hear
ringing over the page
system:
1. Lift handset.
2. Press
3. Dial 69.
This might happen when the
attendant is off duty.
To answer an outside call
you hear ringing at another
extension:
You can answer only outside calls
that have been transferred to an
extension and not, for example,
calls ringing on a private line at
another phone.
Lift handset.
2. Press PARK.
3. Dial extension number where
the call is ringing. You are automatically connected.
You can Save an outside number you manually dial and later redial it (on
the same line group) with the touch of one button. You can place and
receive other calls in the meantime. The Saved number is retained until
you Save another one in its place.
To Save a number:
1. Lift handset.
2. Press Line key.
3. Dial number.
4. Press SAVE.
5. Hang up.
To redial a Saved number:
Do not lift handset.
2. Press SAVE.
The number can be Saved
regardless of whether the call
was answered, unanswered or
whether it encountered a busy
signal.
Handsfree or Monitor is
automatically activated; if Monitor
is activated, you must lift the
handset to talk.
429
Pickup
Your extension may be grouped together with other extensions in what is
called a Pickup group. Extensions are grouped in this manner to allow
people who work closely with each other (for instance, in the same
department) to answer each other’s calls. More specifically, the Pickup
feature allows you to answer outside calls that are transferred to any
extension in your Pickup group.
An outside call transferred to any extension in your Pickup group shows
on your phone as a flashing PKUP key, and those transferred to your
phone also ring. However, you can enable ringing at your extension for
the calls transferred to the other extensions in your Pickup group.
To answer an outside call
transferred to your Pickup
group:
1. Lift handset.
The attendant can tell you which
extensions are in your Pickup
group.
2. Press flashing You are connected to the call.
To enable ringing at your extension for outside calls
transferred to the other extensions in your Pickup group:
1. Lift handset.
2. Press
3. Dial 1803.
4. Hang up.
To disable ringing at your extension for outside calls
transferred to other extensions in your Pickup group:
1. Lift handset.
2. Press
3. Dial 1802.
4. Hang up.
Outside continued)
To place an outside call:
Lift handset.
2. Press outgoing Line key (8-13).
3. Dial telephone number.
By pressing then dialing 9
and a line code, you may also
have access to lines not available
on keys 8-13. The attendant will
supply this information.
You do not have to hang up to
regain dial tone on the same line
to make another call; just press
the Line key again.
To put an outside call on
You cannot put intercom calls on
Hold.
Hold.
1. Press HOLD.
2. Hang up. Line key flashes.
To return to a call on Hold:
A call on Hold will re-ring your
extension after a time, and if
unanswered, then rings the
attendant.
1. Lift handset.
2. Press flashing Line key.
Intercom Calls Park (continued)
When you place an intercom call to a phone with a speaker, it may not
ring; instead, you will hear an alert tone and you can then speak your
voice will be broadcast over that extension’s speaker, To have the
extension ring, dial 1 before the number. (Also see Direct Extension
Selection in Features section.)
To place an intercom call:
1. Lift handset.
2. Press
3. Dial extension number. You hear dial tone.
To answer an intercom call that is broadcast over your
speaker, you have two choices:
1. Just speak without touching Your phones microphone will
the phone. pick up your voice. (Also see
OR Microphone Mute.)
Lift the handset if you want a Your phone’s microphone is
private conversation. automatically disabled.
To answer intercom calls that ring:
1. Lift handset.
To force incoming intercom calls to ring your extension
instead of being broadcast:
1. Lift handset.
2. Press
3. Dial 1801.
4. Hang up.
Listen for a single (confirmation)
tone before you hang up.
B.
To Park a call for a person whose extension number you
know, but the person is away from his or her desk:
1. Press TRF.
2. Dial extension number of
person to receive call (no
answer).
3. Page person and announce
extension.
4. Hang up.
See Paging for detailed
tions.
If not picked up, the Parked call
re-rings your extension first, and if
unanswered, then rings the
attendant.
To answer a Parked call
when your extension is
paged:
You can pick up the call at any
extension.
1. Lift handset.
2. Press PARK.
3. Dial announced extension
number.
Park
,
Intercom Calls (continued)
Park is a special waiting state for outside calls. It allows you, in effect, to
transfer a call to a coworker whose extension you do not know, or to a
coworker away from his or her desk. In either case you page the person,
who can then pick up the call from any extension.
A. To Park a call for a person whose extension you do not
know:
,
To cancel forced ringing of intercom calls to your extension:
Lift handset.
2.
Press
3. Dial 1800. Listen for a single (confirmation)
tone before you hang up.
4. Hang up.
Press
2. Dial a Park code,
3. Page person to receive transfer
and announce Park code.
4. Hang up.
To answer a Parked call
when the Park code is
announced:
Lift handset.
2. Press PARK.
3. Dial announced Park code,
The call is automatically put on
Hold.
You should hear a single (con-
firmation) tone. If you hear dial
tone after dialing, that code is
already Parking a call. Dial
another Park code.
See Paging for detailed instruc-
tions:
If not picked up, the Parked call
re-rings your extension first, and if
unanswered, then rings the
attendant.
You can pick up the call at any
extension.
To transfer an outside call
to another extension:
You cannot transfer intercom
calls. (Also see Park in Features
section.)
Press
2. Dial extension number.
3. Hang up.
The outside call is automatically
put on Hold.
When you want to talk to the
person receiving the transfer, wait
for party to answer before
hanging up (step 3).
If you do not hang up, you can
return to the outside call again
for example, when the person
receiving the transfer does not
answer by pressing the
flashing Line key.
A transfer that cannot be
completed (the extension is busy
or the person does not answer)
re-rings your extension first, and if
unanswered, then rings the
attendant.
FEATURES
Account Code
Your system may automatically record the following information about the
outside calls you make: date, extension, line, number dialed, starting time
of the call, duration of the call and perhaps the cost of the call. For
accounting purposes, you may be asked to add an Account Code
number which will identify a client or customer you call.
To enter an Account Code:
1.
2.
3.
4.
5.
Lift handset.
Press outgoing Line key.
Dial telephone number.
Dial
You have approximately six
seconds from the moment you
finish dialing your call to dial #
(step 4).
Enter Account Code number. Maximum of 9 digits.
You can page from your telephone to all phones in your system equipped
with speakers, or just to selected extensions.
A. To page all phones in
your system equipped
with speakers:
1. Lift handset.
2. Press PAGE.
3. Make announcement.
4. Hang up.
Paging speakers mounted in
ings or walls may receive your
page also.
B. To page selected
sions:
You may also be able to page
the (ceiling or wall) paging
speakers.
1. Lift handset.
2. Press
3. Dial zone number for selected
extensions (or paging
speakers).
4. Make announcement.
5. Hang up.
See attendant for information on
zone paging.
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