Dell PowerVault 750N Manual de servicio

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Dell™ PowerVault™ 750N and 755N NAS Appliances

SYSTEM ADMINISTRATOR’S GUIDE

___________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Computer

Corporation is strictly forbidden.

Trademarks used in this text:

Dell

, the

DELL

logo,

PowerVault

Dell OpenManage

PowerEdge

, and

Dell ActiveArchive

are trademarks of Dell Computer Corporation;

Microsoft

MS-DOS

Windows,

and

Windows NT

are registered trademarks of Microsoft

Corporation;

Novell

and

NetWare

are registered trademarks of Novell, Inc.;

VERITAS

and

Backup Exec

are registered trademarks of VERITAS Software;

UNIX

isaregistered trademark

of The Open Group of the United States;

Intel

is a registered trademark of Intel Corporation;

Computer Associates

is a registered trademark and

ARCserveIT

is a trademark of Computer

Associates International.

Other trademarks and trade names may be used in this document to refer to either the entities

claiming the marks and names or their products. Dell Computer Corporation disclaims any

proprietary interest in trademarks and trade names other than its own.

June 2001 P/N 7E309 Rev. A00

Contents 3

Contents

1Introduction

The Boot Process . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

System Configuration . . . . . . . . . . . . . . . . . . . . . . 1-3

Administrator User Name and Password . . . . . . . . . . . . . 1-3

Basic Configuration. . . . . . . . . . . . . . . . . . . . . . . . 1-3

Configuring Your System With DHCP . . . . . . . . . . . . . 1-4

Configuring Your System Using a Serial Connection . . . . . . 1-4

Configuring Your System Using the Kick-Start Utility . . . . . 1-6

Disabling the Kick-Start Utility . . . . . . . . . . . . . . . . 1-14

2NAS Manager

Basic Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

How To Find Online Help . . . . . . . . . . . . . . . . . . . . . 2-3

Using Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Managing Shares . . . . . . . . . . . . . . . . . . . . . . . 2-4

Adding a Share . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Modifying Share Properties . . . . . . . . . . . . . . . . . . 2-6

Removing a Share . . . . . . . . . . . . . . . . . . . . . . . 2-6

Removing a Protocol From the Share . . . . . . . . . . . . . 2-6

Using the PowerVault Advanced Administration Menu . . . . . 2-7

Retrieving Your Service Tag . . . . . . . . . . . . . . . . . . 2-8

Contents 4

Disk Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Enabling Disk Quota Management. . . . . . . . . . . . . . . 2-8

Adding Disk Quota Entries . . . . . . . . . . . . . . . . . . 2-9

Modifying Quota Properties . . . . . . . . . . . . . . . . . . 2-10

Removing Disk Quota Entries . . . . . . . . . . . . . . . . . 2-10

Using Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Managing Logs . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Using Other Languages . . . . . . . . . . . . . . . . . . . . . . 2-13

Shutting Down the NAS Appliance . . . . . . . . . . . . . . . . 2-14

Managing Volumes . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Creating a Volume . . . . . . . . . . . . . . . . . . . . . . 2-14

Preparing a Volume for Expansion . . . . . . . . . . . . . . 2-15

Expanding a Volume . . . . . . . . . . . . . . . . . . . . . 2-15

Deleting a Volume. . . . . . . . . . . . . . . . . . . . . . . 2-16

Viewing Volume Properties . . . . . . . . . . . . . . . . . . 2-16

Managing Disks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Listing Available Disks . . . . . . . . . . . . . . . . . . . . 2-17

Rescanning for Disks . . . . . . . . . . . . . . . . . . . . . 2-17

Creating a Hotspare . . . . . . . . . . . . . . . . . . . . . . 2-17

Freeing a Hotspare . . . . . . . . . . . . . . . . . . . . . . 2-18

Forcing a Disk Online . . . . . . . . . . . . . . . . . . . . . 2-18

Viewing Disk Properties . . . . . . . . . . . . . . . . . . . . 2-18

3Advanced Disk and Volume Management

Using Array Manager

Array Manager Common Tasks . . . . . . . . . . . . . . . . . . 3-2

Creating a New Volume . . . . . . . . . . . . . . . . . . . . 3-2

Deleting an Existing Volume . . . . . . . . . . . . . . . . . 3-2

Expanding an Existing Volume . . . . . . . . . . . . . . . . 3-3

Contents 5

Array Manager Console . . . . . . . . . . . . . . . . . . . . . . 3-3

Left Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Right Pane . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Launching Array Manager From the NAS Manager . . . . . . . 3-4

Managing Disk Arrays . . . . . . . . . . . . . . . . . . . . . . 3-5

Recommended Virtual Disk Configuration . . . . . . . . . . . 3-5

Creating Virtual Disks . . . . . . . . . . . . . . . . . . . . 3-5

Deleting Virtual Disks . . . . . . . . . . . . . . . . . . . . . 3-6

Reconfiguring and Managing Virtual Disks . . . . . . . . . . 3-7

Array Disk Commands . . . . . . . . . . . . . . . . . . . . . . 3-10

Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Rebuild . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Assign Global Hot Spare . . . . . . . . . . . . . . . . . . . 3-11

Unassign Global Hot Spare . . . . . . . . . . . . . . . . . . 3-11

Online Array Disk . . . . . . . . . . . . . . . . . . . . . . . 3-11

Offline Array Disk . . . . . . . . . . . . . . . . . . . . . . . 3-12

Prepare to Remove . . . . . . . . . . . . . . . . . . . . . . 3-12

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

General Controller Commands . . . . . . . . . . . . . . . . . . 3-12

Rescan Controller . . . . . . . . . . . . . . . . . . . . . . . 3-13

Flush Cache . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Enable Sound . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Disable Sound . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Rebuild Rate . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Disk Management . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Writing a Disk Signature . . . . . . . . . . . . . . . . . . . 3-14

Upgrading a Basic Disk to a Dynamic Disk . . . . . . . . . . 3-15

Reactivating Dynamic Disks . . . . . . . . . . . . . . . . . . 3-16

Merging Foreign Disks . . . . . . . . . . . . . . . . . . . . 3-16

Volume Management . . . . . . . . . . . . . . . . . . . . . . . 3-16

Volume Overview . . . . . . . . . . . . . . . . . . . . . . . 3-17

Contents 6

Checking Partition or Volume Properties . . . . . . . . . . . 3-17

Formatting a Partition or Volume . . . . . . . . . . . . . . . 3-17

Delete a Partition or Volume . . . . . . . . . . . . . . . . . 3-18

Working With Dynamic Volumes . . . . . . . . . . . . . . . . . 3-18

Creating a Dynamic Volume . . . . . . . . . . . . . . . . . . 3-18

Extending a Dynamic Simple or Spanned Volume . . . . . . . 3-20

4System Management

Dell OpenManage Remote Assistant Card . . . . . . . . . . . . 4-2

Alert Log Messages From Dell OpenManage

Server Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Configuring SNMP Community Properties . . . . . . . . . . 4-4

Configuring SNMP Agent Properties . . . . . . . . . . . . . . 4-5

5System Recovery, Backup, and Restore

Recovery From System Failure . . . . . . . . . . . . . . . . . . 5-2

Reinstalling the Operating System . . . . . . . . . . . . . . . 5-2

Initial System Setup . . . . . . . . . . . . . . . . . . . . . 5-3

System State Backup and Restore . . . . . . . . . . . . . . . . 5-3

Backing Up System State Data . . . . . . . . . . . . . . . . 5-4

Restoring System State Data . . . . . . . . . . . . . . . . . 5-4

Windows 2000 Backup and Recovery Tools . . . . . . . . . . . 5-6

Supported Third-Party Backup Software . . . . . . . . . . . . 5-6

Third-Party Backup Software for Network Backups . . . . . . . 5-7

Installing Network Accelerator Agents . . . . . . . . . . . . 5-7

Third-Party Backup Software for Local Backups . . . . . . . . 5-7

Installing VERITAS Backup Exec . . . . . . . . . . . . . . . 5-7

Installing ARCserve 2000 . . . . . . . . . . . . . . . . . . . 5-9

Contents 7

Backing Up Persistent Images . . . . . . . . . . . . . . . . . . 5-10

Limitations on Backing Up Persistent Images . . . . . . . . . 5-11

Restoring Persistent Images From Tape Backup . . . . . . . . 5-11

Installing Tape Device Drivers for Windows 2000 Backup

and Recovery Tools . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Installing Drivers for PowerVault Tape Drives . . . . . . . . . 5-12

Installing Drivers for PowerVault Tape Drive

Media Changers . . . . . . . . . . . . . . . . . . . . . . . . 5-13

6Dell ActiveArchive™

Introduction to Persistent Images . . . . . . . . . . . . . . . . 6-2

Cache File . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Cache Thresholds . . . . . . . . . . . . . . . . . . . . . . . 6-3

Persistent Image Retention Weights . . . . . . . . . . . . . . 6-3

Persistent Image Considerations . . . . . . . . . . . . . . . . 6-3

Storing Persistent Images . . . . . . . . . . . . . . . . . . . 6-4

Accessing Directories, Folders, and Files . . . . . . . . . . . 6-4

Allowing User’s Access to Persistent Images . . . . . . . . . 6-4

Preparing Your Volumes for Persistent Images . . . . . . . . . 6-5

Scheduling Persistent Images . . . . . . . . . . . . . . . . . . 6-6

Displaying the List of Persistent Images . . . . . . . . . . . . 6-6

Adding Persistent Images to the Schedule . . . . . . . . . . . 6-6

Deleting a Persistent Image Schedule . . . . . . . . . . . . . 6-7

Editing the Properties of a Persistent Image’s Schedule . . . . 6-7

Using Persistent Images . . . . . . . . . . . . . . . . . . . . . 6-8

Taking a New Persistent Image on Demand . . . . . . . . . . 6-8

Deleting a Persistent Image . . . . . . . . . . . . . . . . . . 6-9

Setting Persistent Image Retention Weights . . . . . . . . . . 6-9

Configuring the Persistent Image Global Settings . . . . . . . 6-10

Configuring Persistent Image Volume Settings . . . . . . . . 6-10

8Contents

Accessing Stored Persistent Images in ActiveArchive . . . . . 6-11

Restoring Volumes From an Existing Persistent Image . . . . . 6-12

7Advanced Features

Installing Multilanguage User Interface

(MUI) Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Installing and Configuring Support for Other Languages . . . . 7-4

Network Adapter Teaming . . . . . . . . . . . . . . . . . . . . . 7-5

Creating Network Teams Using the Broadcom Advanced

Server Control Suite . . . . . . . . . . . . . . . . . . . . . . 7-6

Removing an Adapter From a Network Team . . . . . . . . . . 7-7

Changing the Network Team Mode Using the

Broadcom Advanced Server Control Suite . . . . . . . . . . . 7-8

Creating Network Teams Using the Intel PROSet Utility . . . . 7-8

Removing Network Teams Using the Intel PROSet Utility . . . 7-9

Removing an Adapter From a Network Team Using the

Intel PROSet Utility . . . . . . . . . . . . . . . . . . . . . . 7-9

Changing the Network Team Mode Using the Intel PROSet

Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

Services for UNIX . . . . . . . . . . . . . . . . . . . . . . . . 7-10

Server for Network File System (NFS) . . . . . . . . . . . . 7-11

UNIX Utilities . . . . . . . . . . . . . . . . . . . . . . . . 7-11

Telnet Server . . . . . . . . . . . . . . . . . . . . . . . . . 7-12

Services For UNIX MMC Console . . . . . . . . . . . . . . 7-13

ActiveState ActivePerl 5.6 . . . . . . . . . . . . . . . . . . 7-13

User Name Mapping . . . . . . . . . . . . . . . . . . . . . 7-13

Basic Scenarios . . . . . . . . . . . . . . . . . . . . . . . 7-15

File Server for Macintosh . . . . . . . . . . . . . . . . . . . . 7-16

Services for NetWare . . . . . . . . . . . . . . . . . . . . . . 7-18

Configuring the NWLink IPX/SPX Compatible Protocol . . . 7-18

Contents 9

Microsoft Directory Synchronization Services . . . . . . . . . 7-19

Windows 2000 MSDSS Domain Controller . . . . . . . . . . 7-19

Outline of the Deployment Procedure . . . . . . . . . . . . . 7-20

Uninterruptible Power Supply (UPS). . . . . . . . . . . . . . . 7-25

Upgrading to a Multiprocessor System . . . . . . . . . . . . . 7-26

Using Secured Socket Layers . . . . . . . . . . . . . . . . . . 7-27

Introduction to SSL Certificates . . . . . . . . . . . . . . . . 7-27

Server Certificates . . . . . . . . . . . . . . . . . . . . . . 7-27

PowerVault 750N/755N Certificate . . . . . . . . . . . . . . 7-28

Using a Custom Certificate . . . . . . . . . . . . . . . . . . 7-28

Obtaining a Server Certificate From a

Certification Authority . . . . . . . . . . . . . . . . . . . . 7-28

Console Redirection . . . . . . . . . . . . . . . . . . . . . . . 7-29

Minimum Hardware and Connection Requirements . . . . . . 7-30

Software Requirements . . . . . . . . . . . . . . . . . . . . 7-30

Configuring Console Redirection on the System . . . . . . . . 7-30

Configuring Console Redirection on the Client System . . . . . 7-31

Rebooting the System . . . . . . . . . . . . . . . . . . . . . 7-32

Configuring Special Keys . . . . . . . . . . . . . . . . . . . 7-32

Defragmenting a Volume Containing Persistent Images . . . . . 7-36

8Online Server Diagnostics

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Installing the Online Server Diagnostics . . . . . . . . . . . . . 8-3

Installing the JAVA Runtime Environment . . . . . . . . . . 8-4

Using the Online Server Diagnostics . . . . . . . . . . . . . . . 8-4

Starting the Online Server Diagnostics . . . . . . . . . . . . 8-4

Specifying a Target Appliance . . . . . . . . . . . . . . . . . 8-4

Configuring Online Server Diagnostics . . . . . . . . . . . . . 8-5

Running Online Server Diagnostics . . . . . . . . . . . . . . 8-5

10 Contents

Exiting Diagnostics . . . . . . . . . . . . . . . . . . . . . . 8-6

Learning About Diagnostic Tests . . . . . . . . . . . . . . . . 8-6

9Troubleshooting

Tables

Table 1-1. Kick-Start Configuration Overview . . . . . . . 1-7

Table 7-1. Categories of UNIX Utilities . . . . . . . . . 7-11

Table 7-2. Terminal Emulation Types . . . . . . . . . . . 7-30

Table 7-3. VT100/220 Supported Escape

Sequences . . . . . . . . . . . . . . . . . . . 7-33

Table 7-4. ANSI Supported Escape Sequences . . . . . . 7-34

Table 7-5. Additional Escape Sequences . . . . . . . . . 7-35

Table 9-1. Troubleshooting Issues . . . . . . . . . . . . . 9-2

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