
WARRANTY
1-YEAR LIMITED WARRANTY
DELFAST products are designed and manufactured to the highest standards of both material and workmanship.
DELFAST warrants to the original retail purchaser that the product purchased is free from defect in material and
workmanship and agrees to repair or replace at DELFAST‘s option any defective DELFAST pneumatic stapler
or nailer for a period of one year, subject to the exclusions and limitations described hereunder. To honor a
warranty claim, DELFAST and its authorized distributor need proof of purchase, may request the damaged tool,
serial number of the damaged tool, photos/videos of the defect for test and evaluation to determine whether the
damaged tool is within warranty conditions; your cooperation in this regard will be appreciated to expedite the
claim process and to help with DELFAST’s continuous efforts in quality improvement.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED
TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. DELFAST
SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
WARRANTY EXCLUSIONS
The following warranty exclusions apply:
a. Normal wear parts are not covered by this warranty. Examples of such parts include, o-rings and
seals, driver blades, bumpers, pistons and piston rings.
b. Failure due to normal wear, neglect, abuse, misuse, misapplication, accidents, over-pressure usage,
improper storage, shipping damages, improper maintenance, operation not within the operation
manual’s specification etc. are not covered by this warranty.
c. Labor charges, loss, repairs from improper maintenance and/or usage of non-DELFAST parts are
not covered by this warranty.
d. This warranty does not apply to production or industrial tools as defined by DELFAST; industrial or
production tools are covered on the following grounds.
GROUNDS FOR INDUSTRIAL / PRODUCTION TOOL COVERAGE
For high production industrial tools, coverage is limited to 90 days due to high volume usage; warranty on
production tools cannot be guaranteed due to unpredictable circumstances. Tools are subjected to abuse such
as hammering or usage of adjustment tools, especially true in loan tool programs. Upon receiving a report,
DELFAST and its authorized distributor may request the damaged tool, serial number of the damaged tool (as a
gauge for the tool’s age) and photos/videos of the defect for test and evaluation to find root causes. DELFAST’s
analyst will judge the issuance of defective parts and will replace at no charge if evaluation results show that
the root cause is defect in material and/or workmanship.
Note: all warranty services will be carried out by DELFAST authorized repair centers,
2Freephone. 0508 782 753
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