CyberData 011504 Manual de usuario

Quick Start Guide 931682A

The IP Endpoint Company

1.0 Out-of-Box and Prior to Final Installation

1.1. Verify that you have received all of the parts listed on the Installation Quick

Reference placemat.

1.2. Download the current manual, otherwise known as an Operations Guide,

which is available in the Downloads tab at the following webpage:

http://www.cyberdata.net/products/011504/

Note You can also navigate to the Downloads tab by going to

www.CyberData.net and following the steps that are indicated by

the following figures:

2.0 Select Power Source

IEEE 802.3af or 802.3at PoE Switch IEEE 802.3af or 802.3at PoE Injector

Set PoE power type to Class 0 = 15.4W

for high power PoE+ set Class 4 = 30W

CAT6 cable recommended—

for longer distances

Be sure you are using a non-PoE switch or port

Make sure port is not in trunk mode

Set port to full duplex/ 100mbps

Spanning Tree Protocol (STP) must be disabled or Portfast enabled

OUR PRODUCTS

VOIP PRODUCTS

Downloads

INFORMACAST ENABLED

011504 INFORMACAST ENABLED

CEILING SPEAKER

InformaCast Enabled Ceiling Speaker

Quick Start Guide

Quick Start Guide 931682A

3.0 Power Test

3.1. Connect power to the CyberData device and monitor the LED activity on the

device. See the following figure:

3.2. The green Link/Activity LED comes on immediately to show that there is a

good network connection, and then blinks to show network activity.

3.3. After about 23 seconds with a static IP address (or 27 seconds if the board

is set to use DHCP), the speaker should be ready.

Note If the board is set to use DHCP and there is not a DHCP server available

on the network, it will try 12 times with a three second delay between tries

and eventually fall back to the programmed static IP address (by default

10.10.10.10). This process will take approximately 80 seconds.

This concludes the power test. Go to Section 4.0, "InformaCast

Configuration File Retrieval".

100 Mb

(Yellow LED)

Network Link/Activity

(Green LED)

Connect power to the CyberData device

RTFM switch

Quick Start Guide 931682A

4.0 InformaCast Configuration File Retrieval

4.1. DHCP should be enabled. After the speaker initializes, it will send a

broadcast to the DHCP server to ask for the location of its

InformaCastSpeaker.cfg configuration file.

4.2. SLP or TFTP?

•SLP should be enabled on InformaCast version 5.0.4 or higher. SLP is an

InformaCast protocol introduced in InformaCast version 5.0.4. The speaker

will retrieve its configuration file from an InformaCast server folder specified

by SLP. SLP method is preferred.

•TFTP servers may be used instead of SLP. In this alternate scenario, DHCP

option 150 is required to provide the speaker with the address of the TFTP

server. Otherwise, the speaker will be unable to retrieve its configuration file.

Note The InformaCast Enabled Ceiling Speaker and InformaCast server

should be on the same subnet during the speaker's initial

configuration if it cannot access the VLANs upon which the

InformaCast Server and DHCP servers are located.

5.0 Identification and Testing

5.1. Ensure the InformaCast Server has detected a new speaker.

5.2. Test the newly detected speaker.

5.3. Add the newly detected speaker to the InformaCast Server.

Quick Start Guide 931682A

6.0 Contacting CyberData VoIP Technical Support

You are welcome to call CyberData VoIP Technical Support at 831-373-2601

x333. Business hours are 7:00 AM - 5:00 PM Pacific Time, Monday through

Friday.

We encourage you to access our Technical Support help desk at the following

address:

http://support.cyberdata.net/

Note You can also access the Technical Support help desk by going to

www.CyberData.net and clicking on the SUPPORT menu.

The Technical Support help desk provides the options of accessing

documentation for your CyberData product, browsing the knowledge base, and

submitting a troubleshooting ticket.

5.4. Please be advised requests for Returned Materials Authorization (RMA)

numbers require an active VoIP Technical Support ticket number. A product

will not be accepted for return without an approved RMA number.

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