CSL DualCom GSM Mk1 Manual de usuario

Installation Manual

for CS2000

DualCom GSM Mk1 & 2

CSL DualCom Limited

Tel: 01895 474 474

Fax: 01895 474 440

CONTENTS

Description 2

PartNumbers 3

Installation Procedure:

SiteSurvey 4

Installation 5

System Testing 6

Troubleshooting 8

Technical Support & Web Site 9

The Details:

AerialSiting 10

SIMCard 12

DualComMounting 13

Security 13

CS1050ExpanderBoard 14

Fault &Aux Relay Outputs 15

CS2366RadioTest Set 20

AerialConnection 21

TelephoneLineConnection 22

AnaloguePSTNTelephoneLineConnection 23

PABX,ISDN, Home & Business Highway 25

ADSL/‘Broadband’ 28

The‘CallMinder’callansweringservice 30

System Power Supply & Battery 31

NVMProgramming 32

SMSSending 32

SMSRemoteControl 33

Appendix 1 ( LED Indications ) 35

Appendix 2 ( Input Connections & Self Learning ) 39

Appendix 3 ( Specification & Regulations ) 43

Appendix4 (Approvals) 44

Appendix 5 (Glossary of Terms) 45

1PartNo.:AH200002-012 10/7/2008

DualCom GSM Mk1 & Mk2

Installation Manual

Description

DualComGSMisan advanced auto-dialling Digital CommunicationDevicefor

secure alarm reporting. It can transmit alarm signals to an Alarm Receiving

Centreusing the GSM, (Global System for MobileCommunications) data net-

workorthePSTN (Public SwitchedTelephoneNetwork). Dualcom can also be

programmedto send SMS(Short Message Services)to a GSM phone.

WheretheinstallationisspecifiedtotheEN50131andPD6662standardsthen

useof the DualCom GPRSis recommended.

DualComGSMis supplied with aGSM SIM Card that isenabled for ‘Data’ and

‘SMS’operation.

When DualCom GSM is triggered by the alarm system it initiates calls to the

AlarmReceivingCentreoverboth communication pathssimultaneously.Once

ithasreceived an acknowledgement signalfrom one path itclears the calls on

the other paths so that the Alarm Receiving Centre receives only one alarm

notification. Test calls are delivered using both paths to test the system fully.

DualCom GSM monitors both communication paths continuously. A fault on

onepathisreportedto theAlarmReceiving Centre using theother functioning

path.AnyAlarm System bell delayis maintainedunless both paths are infault,

or theAlarmAbort feature is used.

DualComGSMcomescompletewithAlarmAbort feature to enable older alarm

systems to comply with theACPO false alarm policy. Once the system is set,

ifa mis-operation occursand the system is unset within 90 seconds, a restore

on channel 3 or separate code will be sent to theAlarm Receiving Centre. If

programmed, a Tellback will also reset the control panel.

DualComGSMis available as astand-aloneunit with screw-terminal inputs.A

tamperprotected steel box with an integral power supply is also available.

DualCom GSM is housed in anABS plastic case which protects the electron-

ics and meets PSTN safety requirements.

DualCom GSM has 8 alarm inputs. This can be expanded to 16 by adding an

ExpanderBoardwhich also provides 8outputs.

Part Numbers

CS2000 DualCom GSM (+ SIM Card, NVM & CS2058 aerial).

CS1050 Expansion to 16 inputs & 8 outputs.

CS2057 ExternalAerialwith5mlead (for internal or external use)

CS2058 BoxAerial with 2.5m lead (for internal use only)

CS2366 GPRS/GSM RadioTest Set

CS1520 Tamper protected Grade2PowerSupply.

CS1530 Tamper protected Grade3PowerSupply.

CS2055 Box of 10 NVM, type CS93C66

CS0300 HeavyDutyLightning/SurgeSuppressor

CS0730 SecurityADSL Filter

CS0054 Programmer&Downloadingsoftware.

Fig 1

SIM Card Socket

GSMAerial

Connector

PSTN Telephone

Connections

Red& Green

SignalStrength

LEDs

DualComGSMMk1

DualComGSMMk2

SIM Card Socket Red&Yellow

Communication LEDs GSMAerial

Connector

PSTN Telephone

Connections

Red& Green

SignalStrength

LEDs

Status LED

Red & Yellow

CommunicationLEDs

Fig 2

Site Survey

It is strongly recommended that a site survey is conducted prior to in-

stallation of a DualCom GPRS to confirm that adequate GPRS signal

strength is available at the site.

Before visiting the site, call CSL Technical Support. See page 9. Ask for a

GPRSsignalstrengthprediction. Forthis, you will need to havethePostCode

of the site available. This will tell you if there is GPRS radio coverage at the

proposedsite.

DualCom GSM is supplied with a Vodafone UK GPRS SIM Card which

can only be used in UK on the Vodafone UK GSM and GPRS networks.

If there is no GSM radio coverage at the proposed site, the DualCom’s GSM

andGSM radio alarm reportingpaths will not operate.

Useofthe CS2366 GSM/GPRS RadioTest Set isrecommendedto survey the

proposedsitefor GSM/GPRS signal strengthand to locate thepoint of strong-

est signal. SeeAerial Siting on Page 10 for more information. Make a note of

this point and use it when installing the Dualcom aerial.

Red&Green Signal

Strength LEDs Socketfor

Expansion units

Reset Pins

Test Pins

12voltpower

connections

NVM socket

8input terminals Aux relay

terminals

Faultrelay

terminals

PSTNLine

A & B terminals

A1 & B1

terminals

Positive(pull-up)and

0voltsourceforinput

triggering

Status LED

Installation

1. Site the aerial at the point of strongest signal ensuring that it is within the

protected area. This is usually the highest point in the building and well

away from metal roofs and metal walls. See Page 10.

2. Program the NVM for the system specific requirements or obtain a pro-

grammedNVMfrom yourAlarmReceivingCentre. See page32.

3. Ensure that a GSM SIM Card is fitted in the DualCom. See page 12.

4. Totally power down the control panel mains and battery.

5. Fit the NVM into the 8 pin socket located at the front of the DualCom. See

Fig 1 & 2.

6. Whererequired, fit the CS1050Expansion board, See page14.

7. Connect the input triggers to the DualCom. See page 12 andAppendix 2.

8. Connect to the relays “Fault” and “Aux” as required. See page 15.

9. ConnecttheaerialtotheDualComaerialleadusingthethreadedconnector

provided.SeeFig1.

10.ConnectthePSTNlinetotheterminalsprovidedundertheprotectivecover.

Forsecurityinstallations, only ‘serial connection’ isrecommendedfor other

equipment that is using the same line . See Pages 22 to 30.

11.OntheDualCom,connectthe‘12v+’&‘12v-’terminalstotheControlPanel

or Power Supply 12 volt output (often called ‘Aux supply’ or ‘DC power’).

See Fig 2 and page 31.

DO NOT supply power to the DualCom directly from the battery be-

cause this may bypass the current limited charging circuits found in

many modern power supplies.

The ‘Start’ ‘+’ & ‘-’ terminals next to the 8 input terminals are to assist

input triggering only. These terminals are not the supply connector.

12.Note the SIM Card number, NVM ‘chip’ number (and any security access

numbers) on the site records that will be stored at your office.

13.Reconnect the mains supply to the control panel. The DualCom is now

readyfor testing. 5

SystemTesting

Ensure you have informed your Alarm Receiving Centre that you are

ready to test your DualCom.

Note: If the NVM is an incorrect type, is faulty, fitted incorrectly or has been

incorrectly programmed (including being blank or un-programmed), then the

RedandYellow Communication LEDs will flash alternately.

If there is a problem with the SIM Card or the GSM radio module, the Yellow

Communication LED will flash. If there is a problem with the PSTN telephone

line, the Red Communication LED will flash. SeeAppendix 1.

1. PoweruptheDualCom,the unit will initialise. This willtake20seconds with

the GSM LED On, the PSTN LED Off, and the Signal Strength LEDs Off.

When ready, the GSM Status LED will flash on/off slowly and the Signal

Strength LEDs will show the signal strength,

2. To testboth reporting paths to theARC, momentarily short the test pins on

the DualCom see Fig 1 & 2. This will cause DualCom to send a test signal

to theARC on both the PSTN telephone path and GSM radio path.

Oncethetest pins are shortedthetwo communication LEDs willilluminate,

(Red for PSTN and Yellow for GSM). During communication the LEDs will

flash to indicate the progress of the call, seeAppendix 1. When a path has

successfully communicated with theARC, the associated LED will go off.

Bothpathswillsendatestcall.TheAlarmReceivingCentreshouldreceive

two test calls

Ensureafterthe test that bothLEDs are off; this willmean that the testcalls

on both paths are complete.

3. Now trigger all the used inputs on the DualCom. This should be done by

Setting the Control Panel and triggering an alarm condition. If P/A or Fire

circuitsare being monitored these should also be triggered.

Note : When alarm calls are made, both GSM and PSTN paths are

activated, but only one alarm call will be received. This will be from

the path that is the first to send the alarm call to the ARC.

4. Contact your ARC to confirm that all signals have been received. Ensure

that all ‘Restore’ signals are received when the DualCom input terminals

returntotheir quiescent value.

System Testing (continued)

5. If the quiescent (non-active) states of the input terminals are incorrect, i.e.

‘positiveapplied/removedisinverted, thentheARCwillreportthat theAlarm/

Restore or Open/Close is the ‘wrong way round’. To correct this, use the

SelfLearningInput feature. SeeAppendix2.

6. If you are using SMS signalling, check that the relevent message(s) has

beenreceivedontheGSMphone(s).

7. If at any time you wish to cancel a call, short the Reset pins. See Fig 1 & 2.

8. If you are using the Alarm Abort feature, set the Alarm Panel, initiate an

alarmcondition and (If the alarm system incorporatesbell delay thiswill be

overridden)then unset the alarm system within 90 seconds.

CheckthatthealarmabortsignalhasbeensenttotheARCand,ifselected,

the alarm system has reset.

9. Remembertonote the SIM Card number, NVM ‘chip’number(andany se-

curityaccess numbers) on thesite records that willbe stored at youroffice.

10.Your DualCom is now fully tested.

Troubleshooting

Q. What if there appears to be random triggering of the DualCom ?

Ensure that 0 volts is common across all parts of the alarm system.

Ifthe DualCom receives its power from a Power Supply that is additional

to the alarm system, ensure that the 0 volt connection on the additional

power supply is connected to the 0 volt connection on the alarm system.

Q. What if the Digital Communicator signal is not received by the Alarm

Receiving Centre ?

CheckthattheNVMisfittedandhasbeencorrectlyprogrammed,i.e.PSTN

enabled,correcttelephonenumbers.

Check that the PSTN line is properly connected. Check with a meter that

approximately50 voltsDCis present across thePSTN terminals markedA

and B. Connect a telephone to the PSTN line and make a call to ensure

that it is fully functional. Remove telephone after test.

Ensure that ‘call barring’ to the ARC Receiver telephone number has not

beenset on the PSTNline used byDualCom by using aphone and dialling

totheARCreceiver(s).Removetelephoneaftertest.

Disconnect any other equipment that is using the same PSTN line to en-

sure that it is not inhibiting the DualCom.

Checkthat when the DualCom is triggered, the voltageacrosstheAand B

terminalsdrops to between6 and 12volts DC.

See Appendix 1 for Line Monitoring indications. These will help diagnose

lineproblems.

Q. The Fault Relay does not operate so that EN Standards can be met ?

Wherethe installation is specified to the EN 50131 and PD6662 standards

thenuse of the DualCom GPRS is recommended.

Troubleshooting (continued)

Q. What if the GSM signal has not been received by the Alarm

Receiving Centre ?

Check that the NVM is fitted has been correctly programmed.

Check that the SIM Card is fitted has been correctly programmed

i.e it is enabled for ‘Data’.

Check, using the Signal Strength LEDs (Red & Green) that the radio

signal is sufficient and the GSM path status = OK.

Check with a meter that the voltage supply to the Dualcom is 13.6v or

more and does not dip when the DualCom is signalling.

SeeAppendix1 for GSM fault indications.These will help diagnose

radiopathproblems.

Technical Support & Web Site

IfyouhaveinstalledtheDualCominaccordancewiththeseinstructions,checked

all the above points but are still experiencing problems you can contact your

DualComsupplier.

In UK, DualCom installation, programming, operation or other questions may

beaddressedto:

TheCSLTechnical SupportDesk:

Tel: 01895474444

Email: [email protected]

Hours: 08.00to 18.00 weekdays

TheCSLweb site: www.csldual.com containsthe latest copies ofall manuals

for all CSL products. Please ensure that you are working from the latest ver-

sion. You can also download associated information and software samplers.

Sales, shipping and contact information is here too.

For Vodafone GSM/GPRS radio signal strength predictions in UK using the

postcode of the proposed installation site, use the CSL web site link:

http://www.csldual.com/coverage Select Map Type = Mobile Data Map, and

MobileDataCoverage = StandardServices.

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