Crystal RS373S17 Manual de usuario

RS373S17 Rugged Server User Guide

“The most trusted provider of computer

architecture for operational, deployable,

and high reliability applications.”

CRYSTAL GROUP INC.

ISO 9001:2008 &

AS9100C:2009 CERTIFIED QMS

DOC‐00173 REV. C

RS373S17Rugged Server

CONTENTS

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TABLE OF CONTENTS

CONTENTS....................................................................................................................................... 1

WE THANK YOU.............................................................................................................................. 3

SAFETY ............................................................................................................................................ 4

ADVISORIES...............................................................................................................................................4

HANDLING PRECAUTIONS ........................................................................................................................5

ELECTROSTATIC DISCHARGE (ESD)...........................................................................................................5

BATTERY DISPOSAL...................................................................................................................................5

CONTACT INFORMATION ........................................................................................................ 6

CUSTOMER SERVICE HOURS OF OPERATION...........................................................................................6

TECHNICAL SUPPORT ASSISTANCE AVAILABILITY ...................................................................................6

PRODUCT INFORMATION........................................................................................................ 7

OVERVIEW.................................................................................................................................................7

IDENTIFYING THE SERVER TYPE................................................................................................................7

SPECIFICATIONS ........................................................................................................................................7

INSTALLING THE PRODUCT ................................................................................................ 11

GROUNDING ...........................................................................................................................................11

RACK MOUNTING PRECAUTIONS...........................................................................................................11

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RS373S17 Rugged Server

INSTALLING THE PRODUCT IN AN EQUIPMENT RACK............................................................................12

OPERATING THE PRODUCT.................................................................................................... 16

CONNECTING TO A POWER SOURCE......................................................................................................16

POWERING THE SERVER ON ...................................................................................................................16

MAINTAINING THE PRODUCT ............................................................................................... 17

DRIVER UPDATES ....................................................................................................................................17

CHASSIS ACCESS......................................................................................................................................17

CHASSIS VIEWS .......................................................................................................................................18

INPUT/OUTPUT (I/O) PORTS ..................................................................................................................19

EXPANSION/RISER CARD REMOVAL AND REPLACEMENT.....................................................................20

HARD DRIVE REMOVAL AND REPLACEMENT.........................................................................................22

MEMORY REMOVAL AND REPLACEMENT .............................................................................................23

TROUBLESHOOTING .............................................................................................................. 24

AVAILABLE WARRANTY................................................................................................................ 25

CRYSTAL GROUP LIMITED WARRANTY ..................................................................................................25

LEGAL INFORMATION................................................................................................................... 26

DESTINATION CONTROL NOTICE ................................................................................................. 27

DISCLAIMERS ................................................................................................................................ 27

CERTIFICATIONS AND LICENSES................................................................................................... 27

RS373S17 User Guide Page 2 of 27

RS373S17 Rugged Server

WE THANK YOU!

From all of us at Crystal Group Inc., THANK YOU for your purchase of the RS373S17. Our

customers are the lifeline that keeps Crystal going. That is why it is extremely important to us

that our customers are 100% satisfied with their product choice.

Crystal products are designed to provide superior performance and reliability in the harshest

environments. Our company is ISO 9001:2008 and AS9100C:2009 certified QMS to show that

we are dedicated to providing high quality products to our customers.

We are confident that this server will meet or exceed your expectations for what a rugged

industrial/military computer server should accomplish. If you have any questions or concerns,

please contact us at one of the options listed in the Contact Information section on page 6.

RS373S17 User Guide Page 3 of 27

RS373S17 Rugged Server

SAFETY

Any service should be performed by qualified service personnel. Carefully follow all advisories

and instructions in this manual to avoid causing any bodily injury or damage to the unit. This

product does not contain any user serviceable parts.

ADVISORIES

Three types of advisories are used throughout this manual to emphasize important information

or to warn of potential hazards to the user or equipment. These advisories each have a specific

icon that will stand for one of the following: Note, Warning, or Caution. An example of each is

shown below:

NOTE

A note indicates important information that helps make better use of the equipment.

WARNING

A warning indicates a potential for property damage, personal injury, or death.

CAUTION

Caution indicates potential damage to hardware or loss of data if instructions are not

followed.

RS373S17 User Guide Page 4 of 27

RS373S17 Rugged Server

RS373S17 User Guide

Page 5 of 27

HANDLINGPRECAUTIONS

This product has components that may be damaged by electrostatic discharge (ESD).

ELECTROSTATIC DISCHARGE (ESD)

To protect the equipment from electrostatic discharge, observe the following precautions when

handling or storing the equipment or its components:

Always use a grounded wrist strap at the workstation or ground frequently by touching

the metal chassis of the system before handling any components. The chassis must be

connected to an earth ground.

Use antistatic padding on all work surfaces.

Avoid static‐inducing carpet areas.

Keep the electronic components in its static shield bag until ready to perform

installation or after removing it from the server.

Always handle the memory or expansion cards by the edges.

Do not touch the input/output connector pins.

BATTERY DISPOSAL

The following applies to any battery that might be on any board installed in the RS373S17

equipment:

Danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type recommended by the manufacturer.

Dispose of used batteries according to the manufacturer’s instructions.

RS373S17 Rugged Server

RS373S17 User Guide

Page 6 of 27

CONTACT INFORMATION

Crystal’s highly trained technical support personnel are dedicated to the service and support of

Crystal’s customers. Our technical personnel are acutely aware that downtime experienced by a

customer is a mission critical event. They excel at providing timely and effective responses to

any technical issues encountered in the field. Please contact us with any questions or concerns

by using one of the options below:

CUSTOMER SERVICE HOURS OF OPERATION:

8:00 AM ‐5:00 PM Monday through Friday Central Standard Time.

TECHNICAL SUPPORT ASSISTANCE AVAILABILITY:

7/24/365‐7 days a week; 24 hours a day; 365 days a year.

After hours messaging service is available with a less than 30‐minutes response time.

Within the United States: 800‐378‐1636

International Number: 1+319‐378‐1636

Email Address: support@crystalrugged.com

Request a Form Under Tech Support:

http://www.crystalrugged.com

For Up‐to‐the‐minute Crystal Products Information: http://www.crystalrugged.com

RS373S17 Rugged Server

RS373S17 User Guide

Page 7 of 27

PRODUCT INFORMATION

OVERVIEW

The Crystal RS373S17 is a 3U rugged short depth server in a 5.25” high by 17” depth chassis that

can be rack mounted (see section Installing the Product for more information) or used as a

stand‐alone unit. The RS373S17 consists of an aluminum chassis/enclosure, a power supply, and

an ATX form factor motherboard with a choice of Intel Xeon processors in the 5500 and 5600

series.

IDENTIFYING THE SERVER TYPE

Table 1

The actual number and type of expansion slots available is motherboard dependent.

SPECIFICATIONS

Mechanical

Height

5.25 in/13.34cm

Width

17.75 in/45.1cm

Depth

17in/43.2cm

Weight

approximately 26lbs/11.79 kg (configuration

dependent)

RS373S17

S17

Rugged

Server

# of

Rack

Units RU

# of

expansion

slots in

chassis

# of

drive

bays

Short

depth

(17”)

RS373S17 Rugged Server

RS373S17 User Guide

Page 8 of 27

CPU

Intel®CPU architecture options from Intel

embedded long‐life roadmap

Option 1 Nehalem‐EP or Westmere‐EP LGA 1366

Option 2 Sandy Bridge or Ivy Bridge LGA 2011

Option 3 Sandy Bridge or Ivy Bridge LGA 1155 Dual,

Quad, Hexa, Octa, or Deca Core options

(dependent on CPU)

Electromagnetic Interference (EMI)

Environmental kits available for shock,

vibration, EMI and humidity

Expansion Slots Seven full height slots; Combinations are

configuration dependent

External Bays

Option 1 (standard) Up to six (6) removable SATA or SAS 2.5,” or

three (3) 3.5” HDD

Option 2 (can be combined with HDD option): One (1)

CD/DVD/BD (R/W)

Cooling

High speed, high volume fans (5) CPU

temperature controlled

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