TROUBLE SHOOTING WARRANTY AND SERVICE
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WARRANTY & SERVICE
www.gourmia.com
DISPOSAL OF THE DEVICE
PROTECTION OF THE ENVIRONMENT
At the end of the life of your product, it should go to a specially adapted
waste-recycling center.
ENVIRONMENT PROTECTION FIRST
1. The symbol on the product or on its packaging indicates that this
product may not be treated as household waste. Instead it should be handed
over to the applicable. Collection point for the recycling of electrical and
electronic equipment.
2. By ensuring this product is disposed of correctly, you will help prevent
potential negative consequences for the environment and human health, which
could otherwise be caused by inappropriate waste handling of this product.
For more detailed information about the recycling of this product, Please contact
your local council oce or your household waste disposal service.
This Limited Warranty is for one full year from the date of purchase. It is
applicable to the original purchaser only and is not transferable to a third
party user. Repair or replacement of defective parts is solely at the seller’s
discretion. In the event that repair isn’t possible, the seller will replace the
product/part. If product repair/replacement won’t suce, the seller has the
option of refunding the cash value of the product or component returned.
Product defects not covered under the Warranty provisions include normal
wear and damage incurred from use or accidental negligence, misuse of
instruction specications or repair by unauthorized parties. The manufacturing
company is not liable for any incidental or consequential damages incurred by
such circumstances.
For Customer Service or Questions, Please call: 888-552-0033
TROUBLE SHOOTING
Problem: The kettle does not work or stops before coming to the boil.
Possible Causes:
• Check that your kettle is properly connected.
• The kettle has been switched on without water.
• An accumulation of scale has caused the overheat cut-out to operate:
Solutions:
• Allow the kettle to cool for at least 15 minutes and ll it with water.
• Descale rst if scale has accumulated.
• Switch the kettle on. ·
Problem: The water tastes of plastic.
Possible Cause:
Generally, this happens when the kettle is new.
Solutions:
• Boil and discard water four or ve times before using the water to drink.
• If the problem persists, ll the kettle to maximum and add two teaspoons of
baking soda. Bring to a boil and descale the water. Rinse the kettle thoroughly.
Problem: The kettle has been dropped, it leaks, or there is damage to the
power cord, plug, or base of the kettle.
Solutions:
• Do not use the kettle. No attempt must be made to dismantle the kettle or
its safety devices.
• If the supply cord is damaged, it must be replaced by the manufacturer, its
after-sales service center or a similarly qualied person, in order to avoid any
danger.
• Return your kettle to your local After-Sales Service Center; only they are
authorized to carry out repairs. See the guarantee conditions and list of
centers in the booklet supplied with your kettle. The type and serial number
are shown on the bottom of your kettle. This guarantee covers manufacturing
defects and domestic use only. Any breakage or damage resulting from failure
to comply with the instructions for use is not covered by the guarantee.
• Reserves the right to modify the characteristics or components of its kettles
at any time in the interest of the consumer.
