1. UTP (CAT5 or CAT6 cable) should be mounted inside the existing venue’s structure in accordance with your
client requirements. It’s a great idea to use special labeling for the sensor cables.
2. If using a PoE power adapter, then it should be placed in an easily accessible place. It’s an excellent idea to label
PoE power adapter with words “DON’T TURN OFF!!!”.In our experience, those magic words are very important.
0) Connect the counting sensor to your network equipment (router or switch) via Ethernet! Please note: you may
use a PC or laptop Ethernet port for direct connection to the counting sensor. However, the counting sensor
won’t be able to access the CountBOX Cloud Service unless it is connected via Ethernet.
1) Setup your Local Area Connections settings/ Internet protocol version 4 (TCP/IPv4)
IP 192.168.10.x
Mask 255.255.255.0
2) Open your browser.
Enter at the address bar STD-1 counting sensor address.
192.168.10.10 (default address)
3) Enter at user authentication window:
Username: admin
Password: admin
4) Go to Video tab.
a) Check visually that lens is pointed directly to the floor at a 90-degree angle (straight down).
b) Customize the counting line. Please note: the direction of the counting line creation (from left to right affects
the “In” counts and from right to left which affects the “Out” counts .
c) We highly recommend mounting the counting sensor in such way, when counting line you’ve created divides
the screen into two almost equal parts.
d) Apply Save button.
e) Go to the tab Object size. Please ask someone to stand under the camera. Set correct circle size. It should fully
cover the person’s shoulders.
f) Apply Save button.
5) Go to Device tab.
a) Set the device name. It’s not important. But we recommend either save the original name or use
Brand_City_Location type of name, for example: Apple_Chicago_MichAve
b) Set Date and Time.
c) Set NTP time synchronization server. We recommend to use our server: 194.190.168.1
d) Choose your timezone.
e) Apply Save button.
6) Go to Network tab.
a) IF you or your client prefers to use DHCP (Dynamic Host Configuration Protocol), write down counter MAC
address and apply the obtained IP address automatically (DHCP). Be sure to write down all the counter settings
below on this guide, before applying save button. After you “save” it, please contact your IT specialist and provide
to him/her with the counter MAC address, so he’ll be able to fix the static IP address connected to counter MAC
address. If you still need to setup counter further, please ask him/her to provide counter settings to you.
