Compaq ML330 - ProLiant - G3 Guía de referencia rápida

White Paper

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October 2001

Prepared by Customer Service

Training and Development

Compaq Computer Corporation

Contents

Product Description ....................3

Features.....................................3

Models ........................................10

Option Kits .................................11

Spare Parts ..............................12

Operating Systems....................13

Drivers......................................13

Manageability & Utilities ...........13

Installation Procedures .............14

Processors ...............................14

Memory ....................................17

Integrated ATA RAID

Troubleshooting Tips................17

Installing a Smart Array

Controller .................................18

Service Considerations.............18

References .................................19

Compaq ProLiant ML330

Generation 2

Service Overview

Abstract: This white paper describes the Compaq ProLiant ML330

Generation 2 Series of servers. Information provided includes

features, models, option and spare part numbers, as well as

installation and service considerations for the product.

Compaq ProLiant ML330 G2 Service Overview 2

Rev. 1.0 Page 2 of 20

Compaq and the Compaq logo are registered in the U.S. Patent and Trademark Office. Microsoft and

Windows are trademarks of Microsoft Corporation in the United States and other countries. All other

product names mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information

in this document is provided “as is” without warranty of any kind and is subject to change without notice.

The warranties for Compaq products are set forth in the express limited warranty statements accompanying

such products. Nothing herein should be construed as constituting an additional warranty.

Compaq ProLiant ML330 G2 Service Overview 3

Rev. 1.0 Page 3 of 20

Product Description

This white paper announces the Compaq ProLiant ML330 Generation 2 Series of servers. The

Generation 2 (G2) models support two Intel Pentium®III 1.0GHz or 1.13GHz processors with

Flip-Chip Pin Grid Array (FC-PGA) technology and either 256KB or 512KB, respectively, of

Level 2 (L2) ECC cache memory.

The ATA models have an integrated dual channel Ultra ATA 100 controller with integrated ATA

RAID that can provide a maximum internal storage capacity of 160GB by using four 40GB one-

inch ATA/100 drives (two internal drive bays and two removable media bays). In addition, the

128MB standard ECC SDRAM DIMM memory for both ATA and SCSI models is now

expandable up to 4GB.

Features

■Support for up to two 1.0 Coppermine or 1.13 Tualatin GHz Pentium®III Processors

with FC-PGA technology, and 133MHz front-side bus (FSB)

■Integrated 256KB (1.0GHz models) or 512KB (1.13GHz models) of L2 full speed

cache

■128MB of PC133-MHz ECC registered SDRAM DIMM standard, expandable now to

4GB

■Integrated ATA RAID Configuration Utility with 0, 1, and 0+1 capabilities

■Compaq Integrated Dual Channel Ultra ATA 100 Adapter (ATA models) or

Integrated Dual Channel Wide Ultra3 SCSI Adapter (SCSI models)

■Either a non-hot plug 18.2GB Wide Ultra3 SCSI 10,000 rpm (SCSI models) or 20GB

Ultra ATA/100 7200 rpm hard drive (ATA models)

■Maximum of 160GB of internal storage (ATA models), 182GB (SCSI models)

■Seven internal drive bays:

One 1.44MB carbon floppy diskette drive

Four 5.25” x 1.6” removable media bays, one filled with 40X IDE CD-ROM drive

Two 3.5 x 1” Non Hot Plug (NHP) hard drive bays

Up to five 1” Wide Ultra3 NHP SCSI, or four 1”ATA NHP drives are supported.

■Internal Two-Bay Hot-Plug SCSI Drive Cage option

■Six expansion slots (5 available):

Four 64-bit/33MHz PCI

One 32-bit/33MHz PCI

The Server Feature Board

■Two USB ports

■Integrated ATI Rage XL video controller — upgraded to 8MB SDRAM

Compaq ProLiant ML330 G2 Service Overview 4

Rev. 1.0 Page 4 of 20

■Two new ROM technologies:

Compaq Remote ROM Flash Utility

Redundant ROM

■Upgraded from Automatic Server Recovery (ASR) to ASR-2, and upgrade to

SmartStart version 5.20

■Pre-Execution Environment (PXE) support—enables remote configuration and

installation of operating system

■ROM-Based Setup Utility (RBSU) (F9 setup) for system configuration—simplifies

server setup and enables support of the Compaq SmartStart Scripting Toolkit

■A 5U rack enabling kit option offered

■ML330 chassis with modifications and baffles to support dual processors

■Compaq NC3163 Fast Ethernet PCI 10/100 Wake on LAN (embedded) NIC

■300W power supply

■1-1-1 warranty, Pre-Failure Warranty covering processors, memory and hard drives

Processor Technology

In addition to the changes bulleted above, the 1.13 Tualatin FC-PGA2 processors now include an

integrated heat spreader above the flip-chip core, making them easier to cool. They also now

have an attached heatsink, solving the problems faced when the processor and heatsink were

separated and then reattached.

An integrated VRM 8.5 powers the first processor; a socketed +12V input VRM 8.5 powers the

second. .13 –micron technology enables smaller, less expensive chips that run faster and require

less power.

Integrated ATA RAID Configuration Utility

The Integrated ATA RAID Configuration Utility is a standard feature of ProLiant ML330

Generation 2 ATA models. It supports, configures, and manages ATA hard drive arrays.

The AMI PCI-649 ATA100 controller provides two internal 100MB/s ports for up to four drives.

Integrated ATA RAID allows the user to install the operating system onto a fault-tolerant volume.

To run the utility, press the F8 key during POST, after all hard drives have been installed and

connected. Unlike a RAID volume created with an operating system, this server’s ROM-based

setup is used to create RAID 0, 1, and 0+1 arrays and assign drives. This information is then

written to a configuration sector on the drives. For further instruction on how to use this utility

refer to the Setup and Installation Guide. (See References at the end of this document.)

Note: The ROM-based RAID setup is not part of RBSU.

Compaq ProLiant ML330 G2 Service Overview 5

Rev. 1.0 Page 5 of 20

Compaq Integrated ATA RAID Management Utility

This is an application installed from SmartStart that provides array monitoring and reporting by:

■Monitoring the drives for failures

■Sending alerts to the operating system. (Compaq Insight Manager monitors the

system separately from the ATA RAID Management Utility.)

■Initiating automatic rebuilds (either to an online spare or to the new drive.)

With integrated ATA RAID, the operating system can be installed on a pre-configured mirror

(RAID 1 volume). Regardless of which drive fails, recovery of the mirror after replacing the

drive does not require user or operating system intervention.

ROM-Based Setup Utility (RBSU)

Like its predecessor, RBSU lets you view and establish server configuration settings during initial

system startup, as well as modify them after the server has been configured. Because the file

operates from the system ROM (unlike previous configuration utilities stored on a hard drive):

■The configuration parameters are always available, even if a drive fails.

■It only takes 3 to 5 seconds to run the utility (vs. 3 to 5 minutes).

■You can quickly install the latest version by flashing the system ROM with the latest

ROMPaq version.

In addition, RBSU checks each setting as it is made and immediately resolves possible conflicts

without bothering the administrator with an audible warning message. And, because it is

embedded in the ROM, you can use the Compaq Remote Insight Lights-Out Edition to remotely

access and configure the system.

Compaq Remote ROM Flash Utility

This utility allows administrators to upgrade the system ROMs as well as the supported Compaq

Smart Array controllers on multiple servers from a remote location. The ROM upgrades can

either be flashed individually or batched together to perform multiple ROM upgrades all at once.

Redundant ROM

If the server either loses power during a ROM flash or if the flash process is otherwise

interrupted, redundant ROM allows you to restart the system with the original ROM image.

Redundant ROM also allows you to use RBSU to switch between two ROM images for testing

and evaluation purposes. Through RBSU, you can restart the server using the previous ROM

image if a new ROM flash doesn’t meet your expectations — eliminating the need to use the

ROMPAQ Flash Utility to fall back to the previous ROM version.

Automatic Server Recovery-2 (ASR-2)

Like ASR, ASR-2 resets the system in the event of a catastrophic operating system error and it

restarts the server within a predetermined amount of time after the system stops responding. For

ASR-2, however, system administrators can set the interval in the RBSU.

Compaq ProLiant ML330 G2 Service Overview 6

Rev. 1.0 Page 6 of 20

Next Generation Remote Insight Support

The ML330 G2 has two connectors on the system board to support Remote Insight, Lights-Out

Edition boards. The 16-pin connector will support the existing board, while the 30-pin connector

will support the next generation board.

Enhanced Fan Control

A temperature-sensing device located near the processors now monitors the temperatures of both

processors and the ambient temperature of the chassis. When any of these three temperatures

reaches a predefined limit, the fan speed increases to control the temperature in the system.

Server Feature Bus

The Server Feature Bus is a proprietary bus that has PCI and management signals. Running the

management signals through this bus eliminates the need for the System Management Interface

Cable (SMIC) that was compulsory in the first generation ML330.

Server Feature Board

The server feature bus slot, located at the bottom of the system board, houses the Server Feature

Board. This board contains the ATA or SCSI, NIC, video, and management controllers.

There are two Server Feature Boards ―one for the SCSI models, the other for the ATA models.

Other than the drive controllers and associated connectors, the two boards are identical. The

SCSI models ship with only a SCSI drive controller; the ATA models ship with only an ATA

drive controller.

NMI Debug Button

The NMI Debug button is located on the Server Feature Board. NMI is a diagnostic mechanism

that allows for crash dump files to be created in situations when a system is hung and unable to

respond to traditional debug mechanisms. The NMI Debug button can be used to diagnose

software failures by forcing the operating system to invoke the Non-Maskable Interrupt (NMI)

handler and generate a crash dump log. This log can provide critical troubleshooting information

that may be difficult or impossible to obtain through other means.

The user initiates a Non Maskable Interrupt (NMI) by pressing the NMI Debug button. The NMI

can allow a hung system to become responsive enough to generate a crash dump log. The button

is enabled/disenabled in RBSU.

Warning! The NMI Debug button causes the unit to abruptly fail, as it is designed to do.

Therefore, it should never be used during normal operation.

ASR-2 is used when an automated crash dump is desired. Normally, ASR-2 provides a system

reset; however, ASR-2 can be configured to generate the NMI Crash Dump instead of a reset.

Compaq ProLiant ML330 G2 Service Overview 7

Rev. 1.0 Page 7 of 20

Internal Two-Bay Hot-Plug SCSI Drive

This is an option which is installed in the server's removable media bay area which will allow the

customer to add two additional hot-plug SCSI hard drives or a combination of one hot-plug SCSI

hard drive and one hot-plug SCSI tape drive.

LEDs

In addition to the system LEDs (on the front of the server) and network controller LEDs (on the

back of the server), the ML330 G2 now includes 15 diagnostic LEDs on the system board. These

LEDs indicate error conditions, such as processor, PPM, or memory module failures. Refer to the

graphic and table on the following pages to determine what these lights indicate.

For detailed information on the system and network controller LEDs, refer to Appendix E in the

Setup and Installation Guide. (See References at the end of this document.)

Compaq ProLiant ML330 G2 Service Overview 8

Rev. 1.0 Page 8 of 20

Table 1: System Board LEDs

Item Description Status Means

Off The AC power cord is not plugged into the power

supply or the power supply failed.

1AC power

Green Power supply is on and functioning.

Off Processor 1 temperature normal2Processor 1 thermal

Amber Thermal trip for processor 1 detected. Verify:

Heatsink is properly installed.

Server fans are properly installed and

working.

Ambient temperature is within an

acceptable range1.

Off PPM 1 functioning3PPM 1 (integrated) failure

Amber PPM 1 failed

Off DIMM1 functioning

4DIMM 1 failure

Amber DIMM 1 failed

Off DIMM 2 functioning5DIMM 2 failure

Amber DIMM 2 failed

Off DIMM 3 functioning

6DIMM 3 failure

Amber DIMM 3 failed

Off DIMM 4 functioning

7DIMM 4 failure

Amber DIMM 4 failed

Off PPM 2 functioning8PPM 2 failure

Amber PPM 2 failed or missing (if the corresponding

processor is installed)

1See Appendix F, “Specifications,” in the Compaq ProLiant ML330 Generation 2 Server Setup and Installation Guide for operational

temperature requirements. (See References.)

321

4 5 6

Compaq ProLiant ML330 G2 Service Overview 9

Rev. 1.0 Page 9 of 20

Table 1: System Board LEDs (continued)

Item Description Status Means

Off Normal (system in standby mode)

Green Normal (system powered on)

Amber System degraded

9Health

Red System critical

Off Temperature is normal10 Temperature threshold

Amber Temperature threshold exceeded

Off Server Feature Board is installed properly

11 Server Feature Board

installation failure Amber Server Feature Board is not installed properly

Off Fan is functioning12 System fan failure

Amber Fan is not installed or has failed

Off Processor 2 functioning

13 Processor 2 failure

Amber Processor 2 failed

Off Processor 2 temperature normal

14 Processor 2 thermal

Amber Thermal trip for processor 2 detected. Verify:

Heatsink is properly installed.

Server fans are properly installed and

working.

Ambient temperature is within an

acceptable range2.

Off Processor 1 functioning

15 Processor 1 failure

Amber Processor 1 failed or missing

2See Appendix F, “Specifications,” in the Compaq ProLiant ML330 Generation 2 Server Setup and Installation Guide for operational

temperature requirements. (See References.)

321

4 5 6

Compaq ProLiant ML330 G2 Service Overview 10

Rev. 1.0 Page 10 of 20

Models

Table 2 lists configurations for the new models:

Table 2: System Models

Model Part

Number

Config.

Code

Processor Hard

Drive

ML330T02 P1000-256KB 128-MB, ATA 234664-001* JVQ1 1.0GHz None

ML330T02 P1000-256KB 128-MB, 20-

GB, ATA

234664-002 JVQ2 1.0GHz 20GB

ML330T02 P1000-256KB 128-MB, SCSI 234665-001 JVR1 1.0GHz None

ML330T02 P1000-256KB 128-MB,

18GB, SCSI

234665-002 JVR2 1.0GHz 18.2GB

ML330T02 P1133-512KB 128-MB, ATA 225859-001* JVT1 1.133GHz None

ML330T02 P1133-512KB 128-MB,

20GB, ATA

225859-002 JVT2 1.133GHz 20GB

ML330T02 P1133-512KB 128-MB, SCSI 225860-001 JVV1 1.133GHz None

ML330T02 P1133-512KB 128-MB,

18GB, SCSI

225860-002 JVV2 1.133GHz 18.2GB

*These ATA models will only be for CTO support through Custom Edge Inc. (CEI).

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