Compaq Evo D510 DT Manual

Desktop Management Guide

Evo Desktop Family

Evo Workstation Family

Part Number: 177919-004

May 2002

This guide provides definitions and instructions for using security and

Intelligent Manageability features that are preinstalled on select

models.

Compaq, the Compaq logo, Compaq Insight Manager, ROMPaq, and Evo are

trademarks of Compaq Information Technologies Group,L.P.

Microsoft, MS-DOS, Windows, Windows NT, Windows 98, Windows 2000,

Windows XP Professional and Windows XP Home are trademarks of Microsoft

Corporation.

Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation.

All other product names mentioned herein may be trademarks of their respective

companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information in this document is provided “as is” without

warranty of any kind and is subject to change without notice. The warranties for

Compaq products are set forth in the express limited warranty statements

accompanying such products. Nothing herein should be construed as

constituting an additional warranty.

ÅWARNING: Text set off in this manner indicates that failure to follow

directions could result in bodily harm or loss of life.

ÄCAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

Printed in the U.S.A.

Evo Desktop Family

Evo Workstation Family

Desktop Management Guide

Fourth Edition (May 2002)

Part Number: 177919-004

Desktop Management Guide iii

Contents

Desktop Management Guide

Initial Configuration and Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Remote System Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Software Updating and Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Altiris eXpress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Altiris eXpress PC Transplant Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Altiris Compaq Client Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

System Software Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Product Change Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

ActiveUpdate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Remote ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

FailSafe Boot Block ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Replicating Your Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Dual-State Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

World Wide Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Building Blocks and Partners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Desktop Management Interface (DMI). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Wired for Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Asset Tracking and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Password Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Deleting a Power-On or Setup Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Network Server Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

DriveLock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Smart Cover Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Smart Cover Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Master Boot Record Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Cable Lock Provision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Fingerprint Identification Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

iv Desktop Management Guide

Contents

Fault Notification and Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Drive Protection System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Ultra ATA Integrity Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Surge-Tolerant Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Thermal Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Index

Desktop Management Guide 1

Desktop Management Guide

Compaq pioneered desktop manageability in 1995 with the

introduction of the industry's first fully manageable desktop personal

computers. Since then, Compaq has led an industry-wide effort to

develop the standards and infrastructure required to effectively

deploy, configure, and manage desktops, workstations, and notebook

PCs. Compaq Intelligent Manageability provides standards-based

solutions for managing and controlling desktops, workstations, and

notebook PCs in a networked environment. Compaq works closely

with leading management software solution providers in the industry

to ensure compatibility between Intelligent Manageability and these

products. Intelligent Manageability is an important aspect of our

broad commitment to providing you with PC Lifecycle Solutions that

assist you during the four phases of the desktop PC

lifecycle—planning, deployment, management, and transitions.

This guide summarizes the capabilities and features of the four key

components of desktop management:

■Initial configuration and deployment

■Software updating and management

■Asset tracking and security

■Fault notification and recovery

✎Support for specific features described in this guide may vary by

model or software version.

2Desktop Management Guide

Desktop Management Guide

Initial Configuration and Deployment

Compaq computers come with a preinstalled system software image.

After a very brief software “unbundling” process, the computer is

ready to be used.

You may prefer to replace the preinstalled software image with a

customized set of system and application software. There are several

methods for deploying a customized software image. They include:

■Installing additional software applications after unbundling the

preinstalled software image.

■Using software deployment tools, such as Altiris eXpress,

Microsoft MS Batch or Microsoft NT Distribution Share

(NTDS), to replace the preinstalled software with a customized

software image.

■Using a disk cloning process to copy the contents from one hard

drive to another.

The best deployment method depends on your information

technology environment and processes. The PC Deployment section

of the Solutions and Services Web site

(www.compaq.com/solutions/pcsolutions) provides information to help you

select the best deployment method. You’ll also find guides and

utilities to integrate Microsoft or PXE-based deployment tools.

The Compaq Restore CD, ROM-based setup, and ACPI-ready

hardware provide further assistance with recovery of system software,

configuration management and troubleshooting, and power

management.

Desktop Management Guide 3

Desktop Management Guide

Remote System Installation

Remote System Installation allows you to start and set up your system

using the software and configuration information located on a

network server. The Remote System Installation feature is usually

used as a system setup and configuration tool, and can be used for the

following tasks:

■Deploying a software image on one or more new PCs.

■Formatting a hard drive.

■Installing application software or drivers.

■Updating the operating system, application software, or drivers.

To initiate Remote System Installation, press F12 when the

F12=Network Service Boot message appears in the lower-right corner

of the Compaq logo screen. Follow the instructions on the screen to

continue the process.

Compaq and Altiris, Inc. have partnered to provide tools designed to

make the task of corporate PC deployment and management easier

and less time-consuming, ultimately lowering the total cost of

ownership and making Compaq PCs the most manageable client PCs

in the enterprise environment.

Software Updating and Management

Compaq provides several tools for managing and updating software

on desktops and workstations—Altiris eXpress, Altiris eXpress PC

Transplant Pro, Altiris Compaq Client Manager, System Software

Manager, Product Change Notification, and Active Update.

4Desktop Management Guide

Desktop Management Guide

Altiris eXpress

Compaq and Altiris have extended their partnership to deliver

industry-leading solutions that reduce the complexity of managing

hardware and software for desktops, notebooks, handheld devices,

and servers throughout their lifecycle. Altiris eXpress allows the

system administrator to create and quickly deploy a customized,

corporate-standard software image across one or more networked

client PCs with an interface as simple to use as Windows Explorer.

Altiris eXpress supports Intel’s Wired for Management and Preboot

Execution Environment (PXE). Using Altiris eXpress and the Remote

System Installation features of the Compaq computer, there is no need

for the system administrator to visit each new PC individually to

deploy the software image.

The Altiris eXpress solutions provide an efficient and effective way to

automate existing processes and address problem areas within your IT

environment. With the Altiris eXpress web-based infrastructure, you

have the flexibility to manage your systems from anywhere at

anytime - even from your iPAQ Pocket PC!

The Altiris eXpress solutions are modular and extensible to span the

needs of workgroups to the enterprise. They integrate with other

industry client management tools and provide extensions to Microsoft

BackOffice/SMS.

The expanded Altiris eXpress solutions focus on four key IT areas:

■Deployment & Migration

■Software & Operations Management

■Inventory & Asset Management

■Help Desk & Problem Resolution

Within minutes of installation, Altiris eXpress is able to install a disk

image containing the operating system, application software, and the

Altiris eXpress client, without requiring the use of a separate boot

diskette. With Altiris eXpress, the network administrator can:

■Create a new image or edit an existing image, or clone a PC on

the network which may have the ideal image.

■Create any number of customized disk images for a variety of

workgroups.

Desktop Management Guide 5

Desktop Management Guide

■Edit image files, modifying them without having to start from

scratch. This is possible because Altiris eXpress stores files in its

native format: NTFS, FAT16, or FAT32.

■Establish a “New PC Event,” a script that will run automatically

when a new PC is added to the network. The script can, for

instance, format the PC hard drive, flash the ROM BIOS, and

install a full, standard software image.

■Schedule an event to run on a group of computers.

Altiris eXpress also includes easy-to-use software distribution

capabilities. You can use Altiris eXpress to update operating systems

and application software from a central console. When used in

conjunction with System Software Manager, Altiris eXpress can also

update ROM BIOS and device driver software.

For more information, refer to the Compaq Web site at

www.compaq.com/easydeploy.

Altiris eXpress PC Transplant Pro

Altiris eXpress PC Transplant Pro offers painless PC migration by

preserving old settings, preferences, and data and migrating them to

the new environment quickly and easily. Upgrades take minutes rather

than hours or days, and the desktop and applications look and work

just as your users expect.

For more information and details on how to download a

fully-functional 30-day evaluation, visit the Compaq Web site at

www.compaq.com/easydeploy.

Altiris Compaq Client Manager

The Altiris Compaq Client Manager tightly integrates Compaq

Intelligent Manageability technology within Altiris eXpress to

provide superior hardware management capabilities for Compaq

access devices that include:

■Detailed views of hardware inventory for asset management

■PC health check monitoring and diagnostics

■Proactive notification of changes in your hardware environment

6Desktop Management Guide

Desktop Management Guide

■Web-accessible reporting of business critical details such as

machines with thermal warnings, memory alerts, and more

■Remote updating of system software such as device drivers and

ROM BIOS

For more information on the Altiris Compaq Client Manager visit the

Compaq Web site at www.compaq.com/easydeploy.

System Software Manager

System Software Manager (SSM) is a utility that lets you update

system-level software on multiple systems simultaneously. When

executed on a PC client system, SSM detects both hardware and

software versions, then updates the appropriate software from a

central repository, also known as a file store. Compaq driver versions

that are supported by SSM are denoted with a special icon on the

Compaq driver download Web site and on the Support Software CD.

To download the utility or to obtain more information on SSM, visit

the Compaq Web site at www.compaq.com/im.

Product Change Notification

PCN is the Product Change Notification program from Compaq that

uses a secure Web site where you create custom profiles to

proactively and automatically:

■Receive email notification of hardware and software changes to

most commercial computers and servers.

■Receive email containing Customer Advisories for most

commercial computers and servers.

The PCN Web site also allows users to search all Product Change

Notifications and Customer Advisories for most commercial PCs and

servers.

To learn more about PCN and create your custom profile, visit the

Compaq Web site at www.compaq.com/pcn.

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