CognitiveTPG B780 ColorPOS Manual de usuario

The B780 printer requires minimal counter space and may be set

near the host computer. With the RS-232C interface, you can place

the printer up to 50 feet (for USB interface up to 15 feet) from the

host computer and power supply.

Do not place the printer in a dusty environment or anywhere that

spillage of drinks or other liquids can occur.

Be sure the printer is on a level surface and that there is enough room

to open the receipt cover to change the paper and to open the front

cover to change the impact printer’s ribbon cassette.

Be sure to leave adequate space at the rear the printer for connecting

and accessing the cables.

Be sure to locate the printer away from sources of magnetic

interference. Because the printer may have the optional built-in

Magnetic Ink Character Recognition (MICR) check reader, you may

need to make additional adjustments to the printer’s location. Devices

such as CRT monitors or large metal surfaces can affect the printer’s

magnetic eld and cause intermittent check reading errors.

Keep all packaging materials

The packing materials protect the printer and help prevent damage.

Be sure to save all the packaging materials - including the plastic bag

and the cardboard supports found in the slip path.

Report Any Missing or Damaged Items

To report any missing materials, or to report a printer that was

damaged during shipping, call your supplier or contact CognitiveTPG

using any of the methods shown below.

Unpack the printer

Check the packing list

Before installation, check that all the items on this list are included

(printers shipped in bulk may not include all these items):

• Printer (enclosed in a plastic bag with corrugated pack)

• Test printout protecting the print head (inside receipt

bucket)

• Power supply (if ordered), with cable to printer and AC

power cord

• Ribbon cassette

•Setup Guide

4Close the receipt cover while holding the paper over the

front of the cabinet.

5 Remove the excess paper by tearing it against the tear-off

blade.

6Press the paper feed button to advance the paper if

necessary.

xInstall new receipt paper

A776 Install Paper 1.eps

Install paper NO.eps

1 Open the receipt cover and remove the used roll (if present).

2Tear off the end of the new roll so that the edge is loose.

3Place the roll into the paper bucket with the paper unrolling

from the bottom of the roll, and with a few inches of paper

extending over the cabinet front.

A776 Replace Ribbon.eps

Knob

yInstall the ribbon cassette

1Open the front cover (1) by grasping the cover on each side

at the bottom and swing up.

2 Unwrap the new ribbon cassette and tighten the ribbon

by turning the knob on the cassette in the direction of the

arrow.

3 Position the ribbon cassette onto the carriage (2), as shown,

making sure the ribbon is not caught on the print head.

4Snap the cassette into place and snap the front cover closed.

Note: The rear connector panel varies with different interfaces

Cash drawer cables

1Plug the cable into the cash drawer connector (standard phone

jack) next to the pair of dip switches on the rear of the printer.

Note: Use a Y-cable to serve two cash drawers with one printer.

zConnect the cables

All cable connections are made at the rear of the printer.

Strain

Relief

DIP

switches

9-pin RS-232C

communication

connector

CAUTION:

DO NOT plug the

USB cable here

Cash drawer

connector

USB

connector

Power

supply

connector

Communication cables

The communication cable connects the printer to the host computer.

Route all cables as shown in Cable Routing to provide strain relief.

If installing the RS-232C communication cable:

If installing the USB communication cable:

1Host computer can remain on.

2Plug the printer end of the USB cable into the USB connector

port on the printer (A).

3Plug the computer end of the USB cable into the computer.

Make sure the USB symbol on the connector is facing up.

4 Download the USB driver to the host computer from the

CognitiveTPG Web site

1Turn off the host computer.

2Plug the communication cable into the connector.

3Secure the connector by tightening the screws.

4Connect the cable to the host computer.

5Turn host computer on.

If installing the Powered USB cable:

3Plug the computer end of the USB cable into the computer.

4Download the USB driver to the host computer

from the CognitiveTPG Web site

1Be sure the host computer is powered off.

2Plug the printer end of the USB cable into the USB connector

port on the printer.

Paper must unroll

from the bottom of the

roll to insure that the

image prints correctly.

Caution: DO NOT remove the

transparent mylar shield that

protects the exposed ribbon.

Start Here 

Be sure to read and understand each section of the

setup sequence before proceeding.

If you have any questions, please call us at 800-732-

8950 or 607-274-2500 or visit www.CognitiveTPG.com.

Please visit the website’s Warranty Registration section

to register your printer and provide feedback on its

quality.

A776 Unpack left side.eps

6.5"

11.4"

6.6"

A776 Dim left side.eps

CognitiveTPG, 950 Danby Road, Ithaca, NY 14850 -- http://www.CognitiveTPG.com Customer Support: 1-800-732-8950, ext 4 - Sales Order Desk: 1-800-732-8950, ext 1

B780 - S U G 0 0 0 1 R e v C 11/12

Setup Guide B780

Two-Color Hybrid Thermal/Impact Printer

Choose a location

Caution: Be careful to connect the USB cable only to point A

(above). Attempts to connect the USB cable at point B can cause

permanent damage to the communications circuitry.

{Testing the printer

The test prints a complete list of printer settings (Diagnostic form)

and partially cuts the paper. The test items listed depend on the

printer model.

Instructions at the bottom of the printout describe how to enter the

conguration menu and change the current settings of the printer.

Test Procedure

1To run the test:

aOpen the receipt cover (1), then

bwhile holding down the paper feed button (2) close the

receipt cover .

2Release paper feed button when the printer begins printing the

diagnostic printout.

3Review the printout for printer settings.

To change any of these settings go to the conguration menu as

directed at the bottom of the printout.

Open

receipt

cover

Push and hold

paper feed button

while closing

receipt cover

A776 Test Printer.eps

|Conguring the printer

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The conguration menu allows you to select functions or change

various settings for the printer. Instructions printed on the receipt,

guide you through the processes.

Conguration Procedure

1Open the receipt cover be sure there is paper in the printer.

2Turn Printer off and close the receipt cover.

4Turn the power on, then press and hold the paper feed button.

The printer prints the diagnostic form and the conguration

main menu.

5Follow the printed instructions on the scrolling menu by

pressing the paper feed button to make Yes/No selections.

• Indicate Yes with a long click. (Press and hold paper feed

button for at least one second.)

• Indicate No with a short click. (Press paper feed

button quickly)

6Continue through your menu selections until you are asked,

“Save New Parameters?” Select “Yes” or “No”.

aTo save, select “Yes”, then return DIP switch 1 to the Off

position (up).

bPress the reset button. The printer resets with the new

selections. You can verify the setting by printing a

diagnostics form.

If you want to continue conguring the printer, select “No”. The

printer returns to the conguration menu.

Caution: Be extremely careful changing any of the

printer settings to avoid inadvertently changing other

settings that might affect the performance of the printer.

3Set DIP switch 1 (below) to the On position (down).

CognitiveTPG, 950 Danby Road, Ithaca, NY 14850 -- http://www.CognitiveTPG.com Customer Support: 1-800-732-8950, ext 4 - Sales Order Desk: 1-800-732-8950, ext 1

Setup Guide B780

Two-Color Hybrid Thermal/Impact Printer

Communication interface

Change the communication interface settings (except Ethernet) by

selecting “Set Communication Interface” from the main menu and

answer “Yes” to “SET INTERFACE TYPE?”

Press the paper feed button as instructed to select the

communication interface you want.

To change RS-232C serial interface settings

Select “Set Communication Interface” from the main menu

and answer “No” to “SET INTERFACE TYPE?” to go to the

instructions for selecting the RS-232C settings.

1Press the paper feed button to select the RS-232C

setting you want to change:

• Baud rate - (1200 to 115200 baud)

• Hardware ow control:

Software - (XON/XOFF)

Hardware - (DTR/DSR)

• Data reception errors: Ignore errors, Print “?”

• Alternate DTR/DSR - Enabled Disabled

Note: Number of data bits, Stop bits, and Parity parameters can

not be changed and are not shown.

2Press the paper feed button for at least one second to validate

the selection.

DECLARATION OF CONFORMITY

Type of Equipment: Information Technology Equipment – Printer

Model: A776-XXXX-XXXX

Model: B780-XXXX-XXXX

(X = any alphanumeric character)

Applicable EU

Directives: 2004/108/EC

(electromagnetic compatibility directive)

2006/95/EC

(low voltage, product safety directive)

Harmonized Standards:

EN 55024 (1998/A1:2001/A2:2003)

Information Technology Equipment –

Immunity Characteristics

EN 55022 (2006/A1:2007)

EMC, Class B, Limits and methods of

measurement of interference characteristics of IT equipment.

IEC 60950-1 (ed. 2); am 1.

Product Safety standard

“CognitiveTPG, LLC, 950 Danby Road, Ithaca, New York, 14850,

declares that the equipment specified above conforms to the referenced EU

Directives and Harmonized Standards.”

Date: November 28, 2012

Jeffrey C Phoenix, Regulatory Compliance Engineer

CognitiveTPG, LLC

950 Danby Road

Ithaca, New York 14850

189-1300034 Rev C

Select Paper Type

To change the paper type, enter the section through the

conguration menu.

Press the paper feed button to select the setting you want to change:

Type 0 (monochrome)

Type 4 (blue/black)

Type 5 (red/black; green/black)

Cable routing

Prevent the printer from being accidentally unplugged by making

sure the cables are routed as shown below.

Connector

Cover

(Closed)

Communication

Connector

(RS-232C 9-pin)

(Route straight

out back of

printer and

tighten screws)

Power

Supply

Cable

(Straight

back)

USB Cable

Strain Relief

USB

Cable

Cash Drawer

Cable

Back of Printer

USB Cable

Strain Relief

Power Supply

Strain Relief

USB

Cable

Power Supply

Strain Relief

A776 Strain Releif.eps

Power supply cable

Caution: To avoid damage to the printer, connect the power supply

cable last.

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1Plug the power cord into the power supply.

2Route the cash drawer and power supply cables through the

strain relief as shown below.

3Plug the power cord into the power supply, then plug the power

supply into an outlet. The green light on the top cover will

light up.

WARNING! Using this device without a grounded outlet is a safety

hazard and voids the printer’s Warranty, Safety, FCC and CE Mark

designation.

Ethernet communication connector panel

Ethernet

connector

Power

supply

connector

If installing the Ethernet communication cable:

1Host computer can remain on.

2Plug the printer end of the Ethernet cable into the Ethernet

connector port on the printer (A). Make sure the connector

snaps rmly in place.

3Plug the computer end of the Ethernet cable into the Ethernet

port of the computer. Make sure the connector snaps rmly

in place.

4 After you have connected the printer, you must set the printer

internal parameters for Ethernet operation. See “Ethernet

terminology and setup” in the A776 Programming Guide.

B780 - S U G 0 0 0 1 R e v C 11/12

Printed in USA

Emulation/Software options

To change the printer emulation, printer ID, receipt default lines per

inch (LPI), or font size, enter this section through the conguration

menu.

Press the paper feed button to select the setting you want to change:

Printer emulations: Native or DH

Printer ID: B780 or A721

Default line space: 8.13, 7.52, 6.77, or 6 lines per inch

Font size: standard, tall, or ColorPOS

Slip Setting options

To change the B780 slip setting options, enter this section through the

emulation software options section of the conguration menu.

Press the paper feed button to select the setting you want to change:

Set text columns.

Set Margin

Set lines per inch (LPI)

Set Validation Lines

Tabla de contenidos

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